MERCEDES-BENZ B-Class ELECTRIC 2016 W246 Service Manual

Useful information..............................40
Panic alarm .......................................... 40
Occupant safety .................................. 40
Children in the vehicle ........................56
Pets in the vehicle ............................... 62
Driving safety systems .......................62
Protection against theft .....................69
39
Safety

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 26).
Panic alarm
XTo activate: press and hold the
! button :for approx. one second.
A visual and audible alarm is triggered if the
alarm system is armed.
XTo deactivate: press!button :
again.
or
XInsert the SmartKey into the ignition lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of
vehicle occupants coming into contact with
parts of the vehicle's interior in the event of
an accident. The restraint system can also
reduce the forces to which vehicle occupants
are subjected during an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in conjunction with each other. They can only
deploy their protective function if, at all times,
all vehicle occupants:
Rhave fastened their seat belts correctly
(
Ypage 44)
Rhave adjusted their seat and head restraint
properly (
Ypage 89).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the cor-
rect driver's seat position (
Ypage 88).
You also have to make sure that an air bag can inflate properly if deployed (
Ypage 46).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air
bag increases the level of protection for vehi-
cle occupants in the event of an accident. For
example, if, in the event of an accident, the
protection offered by the seat belt is suffi-
cient, the air bags are not deployed. When an
accident occurs, only the air bags that
increase protection in that particular accident situation are deployed. However, seat belts
and air bags generally do not protect against
objects penetrating the vehicle from the out-
side.
Information on restraint system operation
can be found under "Triggering of the Emer-
gency Tensioning Devices and air bags"
(
Ypage 54).
40Occupant safety
Safety

See "Children in the vehicle" for information
on infants and children traveling with you in
the vehicle restraint systems for infants and
children (
Ypage 56).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an air bag system to
accommodate a person with disabilities, con-
tact an authorized Mercedes-Benz Center for
details. USA only: for further information con-
tact our Customer Assistance Center at
1-800-FOR-MERCedes (1‑800‑367 ‑6372).
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and
at regular intervals while the drive system is
running. Therefore, malfunctions can be
detected in good time.
The 6 restraint system warning lamp in
the instrument cluster lights up when the igni-
tion is switched on. It goes out no later than a
few seconds after the vehicle is started. The
components of the restraint system are in
operational readiness. A malfunction has occurred if the
6
restraint system warning lamp:
Rdoes not light up after the ignition is
switched on
Rdoes not go out after a few seconds with
the drive system running
Rlights up again while the drive system is
running
GDANGER
If the restraint system is malfunctioning, indi- vidual restraint system components may be
triggered unintentionally or might not be trig-
gered at all in the event of an accident with a
high rate of vehicle deceleration. This could
affect Emergency Tensioning Devices or air
bags, for example. The vehicle's high-voltage
electrical system may also not be deactivated
as intended in the event of an accident. You
could suffer an electric shock if you touch the
damaged components of the vehicle's high-
voltage electrical system. This poses an
increased risk of injury or even fatal injury.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. Immediately switch off the ignition
and remove the SmartKey from the ignition
lock after an accident.
PASSENGER AIR BAG indicator lamp
PASSENGER AIR BAG OFF indicator lamp :
and PASSENGER AIR BAG ON indicator
lamp ;are part of the Occupant Classifica-
tion System (OCS).
Occupant safety41
Safety
Z

The indicator lamps display the status of the
front-passenger front air bag.
RPASSENGER AIR BAG ON lights up: the
front-passenger front air bag is enabled. If,
in the event of an accident, all deployment
criteria are met, the front-passenger front
air bag is deployed.
RPASSENGER AIR BAG OFF lights up: the
front-passenger front air bag is deactiva-
ted. It will then not be deployed in the eventof an accident.
Depending on the person in the front-
passenger seat, the front-passenger front air
bag must either be deactivated or enabled;
see the following points. You must make sure
of this both before and during a journey.
RChildren in a child restraint system:
whether the front-passenger front air bag is
enabled or deactivated depends on the
installed child restraint system, and the age
and size of the child. Therefore, be sure to
observe the notes on the "Occupant Clas-
sification System (OCS)" (
Ypage 49) and
on "Children in the vehicle" (
Ypage 56).
There you will also find instructions on rear-
ward and forward-facing child restraint sys- tems on the front-passenger seat.
RAll other persons: depending on the clas-
sification of the person in the front-
passenger seat, the front-passenger front
air bag is enabled or deactivated
(
Ypage 49). Be sure to observe the notes
on "Seat belts“ (
Ypage 42) and "Air bags"
(
Ypage 46). There you can also find infor-
mation on the correct seat position.
Seat belts
Introduction
Seat belts are the most effective means of
restricting the movement of vehicle occu-
pants in the event of an accident or the vehi-
cle rolling over. This reduces the risk of vehi-
cle occupants coming into contact with parts
of the vehicle interior or being ejected from the vehicle. Furthermore, the seat belt helps
to keep the vehicle occupant in the best posi-
tion in relation to the air bag.
The seat belt system comprises:
RSeat belts
REmergency Tensioning Devices for the
front seat belts and the outer seat belts in
the rear
RSeat belt force limiters for the front seat
belts and the outer seat belts in the rear
If the seat belt is pulled out of the belt outlet quickly or with a jerky movement, the belt
retractor locks. The belt strap cannot be
extracted any further.
The Emergency Tensioning Device tightens
the seat belt in an accident, pulling the belt
close against the body. However it does not
pull the vehicle occupant back in the direction
of the backrest.
The Emergency Tensioning Device does not
correct an incorrect seat position or the rout- ing of an incorrectly fastened seat belt.
When triggered, a seat belt force limiter helps
to reduce the force exerted by the seat belt on
the vehicle occupant.
The seat belt force limiters for the front seats
are synchronized with the front air bags,
which absorb part of the deceleration force.
This can reduce the force exerted on the vehi- cle occupants during an accident.
!If the front-passenger seat is unoccupied,
do not insert the belt tongue into the buckle
of the front-passenger seat. This may oth-
erwise lead to the triggering of the Emer-
gency Tensioning Device in the event of an
accident, which will then need to be
replaced.
Important safety notes
The use of seat belts and child restraint sys-
tems is required by law in:
Rall 50 states
Rthe U.S. territories
42Occupant safety
Safety

Rthe District of Columbia
Rall Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey.
GWARNING
If the seat belt is incorrectly fastened, it can-
not protect as intended. Furthermore, an
incorrectly fastened seat belt can cause addi-
tional injury, for example, in an accident, dur-
ing braking or when abruptly changing direc-
tion. This poses an increased risk of injury or
even fatal injury.
Make sure that all vehicle occupants are
seated properly with a correctly fastened seat belt.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
Persons under 5 ft (1.50 m) in heightcannot
fasten the seat belt correctly without an addi- tional suitable restraint system. If the seat
belt is incorrectly fastened, it cannot protect
as intended. Furthermore, an incorrectly fas-
tened seat belt can cause additional injury, for
example, in an accident, during braking or an
abrupt change of direction. This poses an
increased risk of injury or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) in height in suitable restrain t
systems.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the vehicle:
Ralways secure the child in a child restraint
system suitable for this Mercedes-Benz
vehicle. The child restraint system must be
appropriate to the age, weight and size of
the child
Ralways observe the instructions and safety
notes in the "Children in the vehicle" sec-
tion of this Operator's Manual
(
Ypage 56) in addition to the child
restraint system manufacturer's installa-
tion instructions
Rbe sure to observe the instructions and
safety notes on the "Occupant classifica-
tion system (OCS)" (
Ypage 49)
GWARNING
The seat belts may not perform their intended protective function if:
Rthey are damaged, modified, extremely
dirty, bleach or dyed
Rthe seat belt buckle is damaged or
extremely dirty
Rthe Emergency Tensioning Devices, belt
anchorages or inertia reels have been modi-
fied
Seat belts may sustain non-visible damage in an accident, e.g. due to glass splinters. Modi-
fied or damaged seat belts may tear or fail,
e.g. in an accident. Modified Emergency Ten-
sioning Devices could accidentally trigger or
fail to deploy when necessary. This poses an
increased risk of injury or even fatal injury.
Never modify the seat belts, Emergency Ten-
sioning Devices, belt anchorages or inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Follow-
ing an accident, have the seat belts checked
immediately at a qualified specialist work-
shop.
Only use seat belts that have been approved
for your vehicle by Mercedes-Benz.
Occupant safety43
Safety
Z

Proper use of the seat belts
Observe the safety notes on the seat belt
(
Ypage 42).
All vehicle occupants must be wearing the
seat belt correctly before beginning the jour-
ney. Also make sure that all vehicle occu-
pants are always wearing the seat belt cor-
rectly while the vehicle is in motion.
When fastening the seat belt, always make
sure that:
Rthe seat belt tongue is only inserted to the belt buckle belonging to that seat.
Rthe seat belt is tight across your body.
Avoid wearing bulky clothing, e.g. a winter
coat.
Rthe seat belt is not twisted.
Only then can the forces which occur be
distributed over the area of the belt.
Rthe shoulder section of the belt is always
routed across the center of your shoulder.
The shoulder section of the belt must not
come into contact with your neck or be
routed under your arm. Where possible,
adjust the seat belt to the appropriate
height.
Rthe lap belt passes tightly and as low down
as possible across your lap.
The lap belt must always be routed across
your hip joints and not across your abdo-
men. This applies particularly to pregnant
women. If necessary, push the lap belt
down to your hip joint and pull it tight using
the shoulder section of the belt.
Rthe seat belt is not routed across sharp,
pointed or fragile objects.
If you have such items located on or in your
clothing, e.g. pens, keys or eyeglasses,
store these in a suitable place.
Ronly one person is using a seat belt at a
time.
Infants and children must never travel sit-
ting on the lap of a vehicle occupant. In the
event of an accident, they could be crushed between the vehicle occupant and seat
belt.
Robjects are never secured with a seat belt if
the seat belt is also being used by one of the
vehicle's occupants.
Also ensure that there are never objects
between a person and the seat, e.g. cush-
ions.
Seat belts are only intended to secure and
restrain vehicle occupants. Always observe
the "Loading guidelines" for securing objects,
luggage or loads (
Ypage 242).
Fastening and adjusting the seat belts
Observe the safety notes on the seat belt
(
Ypage 42) and the notes on correct use of
seat belts (
Ypage 44).
If the center rear seat belt is being used, also
observe the information about the seat belt
for the center rear seat (
Ypage 45).
Basic illustration
XAdjust the seat (Ypage 88).
The seat backrest must be in an almost
vertical position.
XPull the seat belt smoothly from belt outlet
=.
44Occupant safety
Safety

XEngage seat belt tongue;in belt
buckle :.
XIf necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
The shoulder section of the seat belt must
always be routed across the center of the
shoulder. Adjust the belt outlet if necessary.
XTo raise: slide the belt outlet upwards.
The belt outlet will engage in various posi-
tions.
XTo lower: hold belt outlet release ?and
slide belt outlet downwards.
XLet go of belt outlet release ?in the
desired position and make sure that the
belt outlet engages.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found
under "Special seat belt retractor"
(
Ypage 57).
Seat belt for the center rear seat
If the left-hand rear seat backrest is folded
down and back up again, the rear center seat
belt may lock. The seat belt can then not be
pulled out.
XTo release the rear center seat belt: pull
the seat belt out approximately 1 in
(25 mm) at the belt outlet on the backrest
and then release it again.
The seat belt is retracted and released.
Releasing seat belts
!Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt. Dam-
aged seat belts can no longer fulfill their
protective function and must be replaced.
Visit a qualified specialist workshop.
Basic illustration
XPress release button :, hold belt
tongue ;firmly and guide it back towards
belt outlet =.
Belt warning for the driver and front
passenger
The7 seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle
occupants must wear their seat belts. It may
light up continuously or flash. In addition,
there may be a warning tone.
Regardless of whether the driver's seat belt
has already been fastened, the 7seat belt
warning lamp lights up for six seconds each
time the drive system is started. If the front
doors are closed and the driver or front-
passenger seat belt has not been fastened,
the 7 seat belt warning lamp lights up
again after the six seconds. As soon as the
driver's and front-passenger seat belts are
Occupant safety45
Safety
Z

fastened or a front door is opened again, the
7seat belt warning lamp goes out.
If the driver's seat belt is not fastened after
the drive system is started, an additional
warning tone will sound. The warning tone
switches off after six seconds or once the
driver's seat belt is fastened.
If the vehicle's speed exceeds 15 mph
(25 km/h) once and the driver's and front-
passenger seat belts are not fastened, a
warning tone sounds. A warning tone also
sounds with increasing intensity for
60 seconds or until the driver or front
passenger have fastened their seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt
warning is activated again.
iFor more information on the 7seat
belt warning lamp, see "Warning and indi-
cator lamps in the instrument cluster, seat
belts" (
Ypage 229).
Air bags
Introduction
The installation point of an air bag can be rec-
ognized by the AIR BAG symbol.
An air bag complements the correctly fas-
tened seat belt. It is no substitute for the seat
belt. The air bag provides additional protec-
tion in applicable accident situations.
Not all air bags are deployed in an accident.
The different air bag systems function inde-
pendently from one another (
Ypage 54).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes
GWARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
Rhave fastened their seat belts correctly,
including pregnant women
Rare sitting correctly and maintain the great-
est possible distance to the air bags
Rfollow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
RAdjust the seats properly before beginning
your journey. Always make sure that the
seat is in an almost upright position. The
center of the head restraint must support
the head at about eye level.
RMove the driver's and front-passenger
seats as far back as possible. The driver's
seat position must allow the vehicle to be
driven safely.
ROnly hold the steering wheel on the out-
side. This allows the air bag to be fully
deployed.
RAlways lean against the backrest while driv-
ing. Do not lean forwards or lean against
the door or side window. You may other-
wise be in the deployment area of the air
bags.
RAlways keep your feet in the footwell in
front of the seat. Do not put your feet on the
dashboard, for example. Your feet may oth- erwise be in the deployment area of the air
bag.
RFor this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint
systems. Up to this height, the seat belt
cannot be worn correctly.
46Occupant safety
Safety

If a child is traveling in your vehicle, also
observe the following notes:
RAlways secure children under twelve years
of age and less than 5 ft(1.50m) tall in
suitable child restraint systems.
RChild restraint systems should be installed
on the rear seats.
ROnly secure a child in a rearward-facing
child restraint system on the front-
passenger seat when the front-passenger
front air bag is deactivated. If the
PASSENGER AIR BAG OFF indicator lamp is
permanently lit, the front-passenger front
air bag is deactivated (
Ypage 41).
RAlways observe the instructions and safety notes on the "Occupant Classification Sys-
tem (OCS)" (
Ypage 49) and on "Children
in the vehicle" (
Ypage 56) in addition to
the child restraint system manufacturer's
installation instructions.
Objects in the vehicle interior may pre-
vent an air bag from functioning correctly.
Before starting your journey and to avoid risks resulting from the speed of the air bag as it
deploys, make sure that:
Rthere are no people, animals or objects
between the vehicle occupants and an air
bag.
Rthere are no objects between the seat, door
and B-pillar.
Rno hard objects, e.g. co at hangers, hang on
the grab handles or coat hooks.
Rno accessories, such as cup holders, are
attached to the vehicle within the deploy-
ment area of an air bag, e.g. to doors, side
windows, rear side trim or side walls.
Rno heavy, sharp-edged or fragile objects
are in the pockets of your clothing. Store
such objects in a suitable place.
GWARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objects
to it.
GWARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
Driver's air bag :deploys in front of the
steering wheel. Front-passenger front air
bag ;deploys in front of and above the glove
box.
When deployed, the front air bags offer addi-
tional head and thorax protection for the
occupants in the front seats.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
inform you about the status of the front-
passenger air bag (
Ypage 41).
Occupant safety47
Safety
Z

The front-passenger front air bag will only
deploy if:
Rthe system, based on the OCS weight sen-
sor readings, detects that the front-
passenger seat is occupied (
Ypage 49).
The PASSENGER AIR BAG ON indicator
lamp is lit (
Ypage 50)
Rthe restraint system control unit predicts a
high accident severity
Driver's knee bag
Driver's knee bag :deploys under the steer-
ing column. The driver's knee bag is triggered together with the front air bag.
The driver's knee bag offers additional thigh,
knee and lower leg protection for the occu-
pant in the driver's seat.
Side impact air bags
GWARNING
Unsuitable seat covers could restrict or even
prevent the deployment of the air bags inte-
grated into the seats. Consequently, the air
bags cannot protect vehicle occupants as
they are designed to do. In addition, the func- tion of the Occupant Classification System
(OCS) could be restricted. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz.
Front side impact air bags :and rear side
impact air bags ;deploy next to the outer
bolster of the seat backrest.
When deployed, the side impact air bag offers
additional thorax protection. It also offers
additional pelvis protection for occupants in
the front seats. However, it does not protect
the:
Rhead
Rneck
Rarms
In the event of a side impact, the side impact
air bag is deployed on the side on which the
impact occurs.
The side impact air bag on the front-
passenger side (front) deploys under the fol-
lowing conditions:
Rthe OCS system detects that the front-
passenger seat is occupied or
Rthe belt tongue is engaged in the belt
buckle of the front-passenger seat
If the belt tongue is engaged in the belt
buckle, the side impact air bag on the front-
passenger side deploys if an appropriate acci- dent situation occurs. In this case, deploy-
ment is independent of whether the front-
passenger seat is occupied or not.
48Occupant safety
Safety