maintenance MERCEDES-BENZ B-Class ELECTRIC 2016 W246 Owner's Manual

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the instruc-
tions and warning notices in this manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
Rmodel
Rorder
Rcountry specification
Ravailability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
Rdesign
Requipment
Rtechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
ROperator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
You can also use the Mercedes-Benz Guides
App:
Apple®iOS
Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2425847900
É2425847900hËÍ

Index....................................................... 4
Introduction......................................... 20
At a glance........................................... 29
Safety................................................... 39
Opening and closing...........................71
Seats, steering wheel and mirrors ....87
Lights and windshield wipers ............99
Climate control ................................. 115
Driving and parking..........................129
On-board computer and displays ....181
Stowage and features ......................241
Maintenance and care ......................269
Breakdown assistance .....................281
Wheels and tires ............................... 301
Technical data................................... 331
Contents3

Automatic headlamp mode.............. 100
Automatic transmission
Display message ............................ 225
B
Backup lamp
Changing bulbs .............................. 107
Display message ............................ 216
Bag hook ............................................ 247
BAS (Brake Assist System) .................63
Battery (SmartKey)
Checking .......................................... 75
Important safety notes .................... 75
Replacing ......................................... 75
Battery (vehicle)
Charging ........................................ 289
Display message ............................ 218
Important safety notes .................. 287
Jump starting ................................. 292
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 194
Display message ............................ 220
Notes/function .............................. 177
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 208
Notes ............................................. 335
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 215
Brake system
Driving safety systems ..................... 68
Brakes
ABS .................................................. 63
Adaptive Brake Assist ...................... 65
BAS .................................................. 63
Brake fluid (notes) ......................... 335
Display message ............................ 201
EBD .................................................. 68
Hill start assist ............................... 134
HOLD function ............................... 163 Important safety notes .................. 158
Maintenance .................................. 159
Parking brake ................................ 155
Riding tips ...................................... 158
Warning lamp ................................. 231
Breakdown
Towing away .................................. 294
Where will I find...? ........................ 282
see Flat tire
Brightness control (instrument
cluster lighting) ................................... 31
Buttons on the steering wheel ......... 184
C
California
Important notice for retail cus-
tomers and lessees .......................... 22
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Car wash ........................................ 274
Carpets .......................................... 280
Display ........................................... 278
Exterior lights ................................ 277
Gear or selector lever .................... 278
Interior ........................................... 278
Matte finish ................................... 276
Notes ............................................. 273
Paint .............................................. 275
Plastic trim .................................... 278
Power washer ................................ 275
Rear view camera .......................... 278
Roof lining ...................................... 280
Seat belt ........................................ 279
Seat cover ..................................... 279
Sensors ......................................... 277
Steering wheel ............................... 278
Trim pieces .................................... 278
Washing by hand ........................... 274
Wheels ........................................... 276
Windows ........................................ 276
Wiper blades .................................. 277
Wooden trim .................................. 278
Cargo compartment cover
Important safety notes .................. 248
Index5

Tire bead (definition) ...................... 322
Tire pressure (definition) ................ 322
Tire pressures (recommended) ...... 321
Tire size (data) ............................... 327
Tire size designation, load-bearing
capacity, speed rating .................... 317
Tire tread ....................................... 303
Tire tread (definition) ..................... 322
Total load limit (definition) ............. 323
Traction ......................................... 316
Traction (definition) ....................... 322
Tread wear ..................................... 316
Uniform Tire Quality Grading
Standards ...................................... 315
Uniform Tire Quality Grading
Standards (definition) .................... 321
Wear indicator (definition) ............. 322
Wheel and tire combination ........... 329
Wheel rim (definition) .................... 321
see Flat tire
Top Tether ............................................ 59
Towing away
Important safety guidelines ........... 294
Installing the towing eye ................ 296
Removing the towing eye ............... 296
Transporting the vehicle ................ 297
With both axles on the ground ....... 296
With front axle raised ..................... 297
With the rear axle raised ................ 297
Towing eye ......................................... 282
Trailer hitch ......................................... 25
Trailer tow hitch .................................. 25
Transmission
DIRECT SELECT lever ..................... 134
Drive program ................................ 137
Driving tips .................................... 137
Engaging the drive position ............ 136
Engaging the park position ............ 135
Holding the vehicle stationary on
uphill gradients .............................. 137
Kickdown ....................................... 137
Overview ........................................ 134
Program selector button ................ 137
Shifting to neutral .......................... 135
Transmission position display ......... 134
Transmission position display
(DIRECT SELECT lever) ...................... 134Transmission positions
....................136
Transporting the vehicle .................. 297
Trim pieces (cleaning instruc-
tions) .................................................. 278
Trip computer (on-board com-
puter) .................................................. 187
Trip odometer
Calling up ....................................... 187
Resetting (on-board computer) ...... 189
Trunk lid
see Tailgate
Trunk load (maximum) ...................... 338
Turn signals
Changing bulbs (front) ................... 107
Display message ............................ 215
Switching on/off ........................... 102
Two-way radio
Frequencies ................................... 332
Installation ..................................... 332
Transmission output (maximum) .... 332
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 80
From inside the vehicle (central
unlocking button) ............................. 80
V
Vanity mirror (in the sun visor) ........ 253
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 225
Equipment ....................................... 21
Individual settings .......................... 195
Limited Warranty ............................. 27
Loading .......................................... 312
Locking (in an emergency) ............... 81
Locking (SmartKey) .......................... 72
Lowering ........................................ 326
Maintenance .................................... 22
Parking for a long period ................ 156
Raising ........................................... 324
Reporting problems ......................... 26
Index17

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Energy consumption and the rate of engine,
transmission, brake and tire wear depend on
the following factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
Robserve the correct tire pressure.
Ravoid carrying unnecessary weight.
Rremove the roof rack once you no longer
need it.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Rall maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rmonitor the vehicle's energy consumption.
HEnvironmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a
qualified specialist workshop.
20Introduction

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes-
Benz. This could lead to malfunctions in
safety-relevant systems, e.g. the brake sys-
tem. Use only genuine Mercedes-Benz parts
or parts of equal quality. Only use tires,
wheels and accessories that have been spe-
cifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num-
ber (VIN) when ordering genuine Mercedes-
Benz parts (
Ypage 334).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces-
sories warranties. These are available at any
authorized Mercedes-Benz Center.
iShould you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to
you.
Introduction21
Z

Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
ized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately
29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following
occurs:
(1) the same substantial defect or malfunc- tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you hav
e directly notified
us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet.
Breakdown assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis- tance" section in theService and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
22Introduction

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
If you drive your vehicle abroad, please note
that service facilities or replacement parts
may not be immediately available.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. Please consult an author-
ized Mercedes-Benz Center for further infor-
mation, or write to the following address:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
Operating safety
Important safety notes
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a highcurb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
Danger of electric shock
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
Introduction23
Z

Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Rwork on the drive system
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe mayaffect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses. In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153
);go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
26Introduction

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 26).
Overview of climate control systems
General notes
Observe the settings recommended on the
following pages. The windows could other-
wise fog up.
To prevent the windows from fogging up:
Rswitch off climate control only briefly
Rswitch on air-recirculation mode only
briefly
Rswitch on the cooling with air dehumidifi-
cation function
Rswitch on the defrost windshield function
briefly, if required
The automatic climate control regulates the
temperature and the humidity in the vehicle
interior and filters undesirable substances
out of the air.
Dual-zone automatic climate control is only
operational when the vehicle is ready to drive.
Optimum operation is only achieved with the
side windows closed.
Always keep the ventilation flaps behind the
side paneling in the cargo compartment clear.
Otherwise the vehicle will not be ventilated
correctly.
iVentilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature (
Ypage 84). This
will speed up the cooling process and the desired interior temperature will be
reached more quickly.
iThe integrated filter filters out most par-
ticles of dust and soot and completely fil-
ters out pollen. It also reduces gaseous pol-
lutants and odors. A clogged filter reduces
the amount of air supplied to the vehicle
interior. For this reason, you should always
observe the interval for replacing the filter,
which is specified in the Maintenance
Booklet. As it depends on environmental
conditions, e.g. heavy air pollution, the
interval may be shorter than stated in the
Maintenance Booklet.
iIt is possible that under certain circum-
stances the residual heat function may be
activated automatically an hour after the
SmartKey has been removed in order to dry the automatic climate control. The vehicle
is then ventilated for 30 minutes.
116Overview of climate control systems
Climate control