towing MERCEDES-BENZ B-Class ELECTRIC 2016 W246 Owner's Manual

Automatic headlamp mode.............. 100
Automatic transmission
Display message ............................ 225
B
Backup lamp
Changing bulbs .............................. 107
Display message ............................ 216
Bag hook ............................................ 247
BAS (Brake Assist System) .................63
Battery (SmartKey)
Checking .......................................... 75
Important safety notes .................... 75
Replacing ......................................... 75
Battery (vehicle)
Charging ........................................ 289
Display message ............................ 218
Important safety notes .................. 287
Jump starting ................................. 292
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 194
Display message ............................ 220
Notes/function .............................. 177
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 208
Notes ............................................. 335
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 215
Brake system
Driving safety systems ..................... 68
Brakes
ABS .................................................. 63
Adaptive Brake Assist ...................... 65
BAS .................................................. 63
Brake fluid (notes) ......................... 335
Display message ............................ 201
EBD .................................................. 68
Hill start assist ............................... 134
HOLD function ............................... 163 Important safety notes .................. 158
Maintenance .................................. 159
Parking brake ................................ 155
Riding tips ...................................... 158
Warning lamp ................................. 231
Breakdown
Towing away .................................. 294
Where will I find...? ........................ 282
see Flat tire
Brightness control (instrument
cluster lighting) ................................... 31
Buttons on the steering wheel ......... 184
C
California
Important notice for retail cus-
tomers and lessees .......................... 22
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Car wash ........................................ 274
Carpets .......................................... 280
Display ........................................... 278
Exterior lights ................................ 277
Gear or selector lever .................... 278
Interior ........................................... 278
Matte finish ................................... 276
Notes ............................................. 273
Paint .............................................. 275
Plastic trim .................................... 278
Power washer ................................ 275
Rear view camera .......................... 278
Roof lining ...................................... 280
Seat belt ........................................ 279
Seat cover ..................................... 279
Sensors ......................................... 277
Steering wheel ............................... 278
Trim pieces .................................... 278
Washing by hand ........................... 274
Wheels ........................................... 276
Windows ........................................ 276
Wiper blades .................................. 277
Wooden trim .................................. 278
Cargo compartment cover
Important safety notes .................. 248
Index5

Tire bead (definition) ...................... 322
Tire pressure (definition) ................ 322
Tire pressures (recommended) ...... 321
Tire size (data) ............................... 327
Tire size designation, load-bearing
capacity, speed rating .................... 317
Tire tread ....................................... 303
Tire tread (definition) ..................... 322
Total load limit (definition) ............. 323
Traction ......................................... 316
Traction (definition) ....................... 322
Tread wear ..................................... 316
Uniform Tire Quality Grading
Standards ...................................... 315
Uniform Tire Quality Grading
Standards (definition) .................... 321
Wear indicator (definition) ............. 322
Wheel and tire combination ........... 329
Wheel rim (definition) .................... 321
see Flat tire
Top Tether ............................................ 59
Towing away
Important safety guidelines ........... 294
Installing the towing eye ................ 296
Removing the towing eye ............... 296
Transporting the vehicle ................ 297
With both axles on the ground ....... 296
With front axle raised ..................... 297
With the rear axle raised ................ 297
Towing eye ......................................... 282
Trailer hitch ......................................... 25
Trailer tow hitch .................................. 25
Transmission
DIRECT SELECT lever ..................... 134
Drive program ................................ 137
Driving tips .................................... 137
Engaging the drive position ............ 136
Engaging the park position ............ 135
Holding the vehicle stationary on
uphill gradients .............................. 137
Kickdown ....................................... 137
Overview ........................................ 134
Program selector button ................ 137
Shifting to neutral .......................... 135
Transmission position display ......... 134
Transmission position display
(DIRECT SELECT lever) ...................... 134Transmission positions
....................136
Transporting the vehicle .................. 297
Trim pieces (cleaning instruc-
tions) .................................................. 278
Trip computer (on-board com-
puter) .................................................. 187
Trip odometer
Calling up ....................................... 187
Resetting (on-board computer) ...... 189
Trunk lid
see Tailgate
Trunk load (maximum) ...................... 338
Turn signals
Changing bulbs (front) ................... 107
Display message ............................ 215
Switching on/off ........................... 102
Two-way radio
Frequencies ................................... 332
Installation ..................................... 332
Transmission output (maximum) .... 332
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 80
From inside the vehicle (central
unlocking button) ............................. 80
V
Vanity mirror (in the sun visor) ........ 253
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 225
Equipment ....................................... 21
Individual settings .......................... 195
Limited Warranty ............................. 27
Loading .......................................... 312
Locking (in an emergency) ............... 81
Locking (SmartKey) .......................... 72
Lowering ........................................ 326
Maintenance .................................... 22
Parking for a long period ................ 156
Raising ........................................... 324
Reporting problems ......................... 26
Index17

the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
All of the vehicle's high-voltage electrical sys-
tem components are marked with yellow
warning stickers which warn you about high
voltages. The cables of the vehicle's high-
voltage electrical system are orange.
When towing a vehicle after an accident, be
sure to observe the following sections:
RTransporting the vehicle (Ypage 297)
RTowing the vehicle with the front axle raised
(
Ypage 297)
RTowing a vehicle with both axles on the
ground (
Ypage 296)
Read the important safety instructions on
towing away (
Ypage 294).
The ignition must be switched off when car-
rying out general tasks, such as changing
bulbs or checking the coolant level.
Automatic switching off of the vehicle's high-voltage electrical system
If the restraint systems are activated during
an accident, the vehicle's high-voltage elec-
trical system is automatically deactivated.
This is to ensure that you do not come into
contact with high voltage.
Automatic protection from switching
on of the vehicle's high-voltage electri-
cal system
The vehicle's high-voltage electrical system is
not activated when the vehicle is started if:
Ra serious electrical insulation malfunction
is detected in the vehicle's high-voltage
electrical system.
Ran electrical connection in the vehicle's
high-voltage electrical system is discon-
nected.
Automatic switching off of the charging
process
The charging process is deactivated automat-
ically if:
Rthe high-voltage battery is fully charged
The charging process is interrupted automat-
ically if:
Ra serious electrical insulation malfunction
is detected in the vehicle's high-voltage
electrical system.
Ran electrical connection in the vehicle's
high-voltage electrical system is discon-
nected.
High-voltage switch-off device
!The high-voltage system must only be
switched off at vehicle standstill by spe-
cially trained service engineers. Otherwise
the high-voltage system may be damaged.
Your vehicle is equipped with a high-voltage
switch-off device :which can be used to
24Introduction

GWARNING
If the child restraint system is installed incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading
guidelines" (
Ypage 242).
GWARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected
to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
The securing systems of child restraint sys-
tems are:
Rthe seat belt system
Rthe LATCH-type (ISOFIX) securing rings
Rthe Top Tether anchorages
If it is absolutely necessary to carry a child on the front-passenger seat, be sure to observe
the information on the "Occupant Classifica-
tion System (OCS)" (
Ypage 49). There you
will also find information on deactivating the
front-passenger front air bag. All child restraint systems must meet the fol-
lowing standards:
RU.S. Federal Motor Vehicle Safety Stand-
ards 213 and 225
RCanadian Motor Vehicle Safety Standards
213 and 210.2
Confirmation that the child restraint system
corresponds to the standards can be found
on an instruction label on the child restraint
system. This confirmation can also be found
in the installation instructions that are inclu-
ded with the child restraint system.
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
LATCH-type (ISOFIX) child seat secur-
ing system
GWARNING
LATCH-type (ISOFIX) child restraint systems
do not offer sufficient protective effect for
children whose weight is greater than 48 lbs
(22 kg) who are secured using the safety belt integrated in the child restraint system. In the
event of an accident, a child might not be
restrained correctly. This poses an increased
risk of injury or even fatal injury.
If the child weighs more than 48 lbs (22 kg),
only use LATCH-type (ISOFIX) child restraint
systems with which the child is also secured
with the vehicle seat belt. Also secure the
child restraint system with the Top Tether
belt, if available.
Always comply with the manufacturer's
installation and operating instructions for the
child restraint system used.
Before every trip, make sure that the LATCH-
type (ISOFIX) child restraint system is
engaged correctly in both LATCH-type (ISO-
FIX) securing rings
!When installing the child restraint system,
make sure that the seat belt for the middle
seat does not get trapped. The seat belt
could otherwise be damaged.
58Children in the vehicle
Safety

GWARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can:
Rintervene unnecessarily
Rnot intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
GWARNING
Adaptive Brake Assist does not react:
Rto people or animals
Rto oncoming vehicles
Rto crossing traffic
Rwhen cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause Brake Assist to inter-
vene.
If adaptive Brake Assist is not available due to
a malfunction in the radar sensor system, the
brake system remains available with full
brake boosting effect and BAS.
ESP®(Electronic Stability Program)
General notes
iObserve the "Important safety notes" sec-
tion (
Ypage 62).
ESP
®monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP
®detects that the vehicle is deviating
from the direction desired by the driver, one or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP
®assists the driver when
pulling away on wet or slippery roads. ESP®
can also stabilize the vehicle during braking.
ETS (Electronic Traction System)
iObserve the "Important safety notes" sec-
tion (
Ypage 62).
ETS traction control is part of ESP
®.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP
®.
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 62).
GWARNING
If ESP
®is malfunctioning, ESP®is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP
®checked at a
qualified specialist workshop.
When towing your vehicle with the front axle
raised, observe the notes on ESP®
(Ypage 297).
When towing the vehicle with the rear axle
raised, observe the notes on ESP
®
(Ypage 297).
If the å ESP
®OFF warning lamp lights up
continuously, ESP®is deactivated.
If the ÷ ESP
®warning lamp and the å
warning lamp are lit continuously, ESP®is not
available due to a malfunction.
66Driving safety systems
Safety

XIf the transmission is in positionDor R:
push the DIRECT SELECT lever up or down to the first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of resistance.
When the drive system is switched off, the
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
transmission automatically shifts to P.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the transmission automatically shifts to
P.
If you want the transmission to remain in neu-
tral N, e.g. when having the vehicle cleaned in
an automatic car wash with a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
With the Start/Stop button:
XRemove the Start/Stop button from the
ignition lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance.
Transmission positions
BPark position
This prevents the vehicle from roll-
ing away when stopped. Only move
the DIRECT SELECT lever to Pwhen
the vehicle is stationary.
The SmartKey can only be removed
when the DIRECT SELECT lever is in
position P. When there is no Smart-
Key in the ignition lock, the DIRECT
SELECT lever is locked in position
P.
CReverse gear
Only move the DIRECT SELECT
lever to Rwhen the vehicle is sta-
tionary.
ANeutral
No power is transmitted from the
drive system to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely.
If ESP
®is faulty: only move the
DIRECT SELECT lever to Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
7Drive
For driving forwards
136Transmission
Driving and parking

If you use the supplied 12 A charging cable to
charge a high-voltage battery:
Rthe charge time increases considerably
Relectrical consumption increases consider-
ably
Where possible, charge the high-voltage bat-
tery at a charging station (
Ypage 149). Only
then can certified electrical energy consump-
tion levels be reached.
iThe charging process can vary depending
on the charging station. Therefore, always
observe the local information.
Stowing the charging cable
The charging cable can be stowed in a bag in
the trunk of the vehicle. To do so, the bag
must be secured to the cargo tie-down rings
using the retaining strap provided.
Controls on the charging cable
:A/C status indicator
;Control/protection system indicator
=Charge current indicator
?Charge current setting button
When displays :and ;on the charging
cable light up, this means the following:
Display :
Lights up
greenThe external power supply
connection is working prop-
erly. The high-voltage bat-
tery can be charged.
Flashes redA malfunction has been
detected in the external
power supply. The high-volt-
age battery is recharged as
soon as the electricity signal
registers normal values.
Lights up redThere is a malfunction. The
charging cable must be
removed from the electrical
outlet and then re-inserted.
Display;
Lights up
greenThere are no malfunctions.
The high-voltage battery
can be charged.
Lights up redThere is a malfunction. The
high-voltage battery cannot
be charged.
For information on problems relating to the
charging process, see (
Ypage 151).
Setting the maximum charge current
GWARNING
If the charge current draw via a mains socket
is too high during the charging process, the
external electrical system may overheat.
There is a risk of fire.
Before beginning the charging process, check
the maximum permissible charge current
locally. Consult a qualified expert to do so
where necessary.
If necessary, adjust your vehicle's settings.
!An excessive charge current can blow a
fuse or lead to overheating of the external
power supply. Check whether the external
power supply is compatible with the set
High-voltage battery147
Driving and parking
Z

GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the transmission out of park position
P.
Rstart the vehicle's drive system.
They could also operate the vehicle's equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!While the vehicle is rolling, do not shift the
transmission directly from Dto R, from Rto
D or directly to P.
Do not open the driver's door while the
vehicle is in motion. Otherwise, at low
speeds in transmission position Dor R,
park position Pis engaged automatically
and the electrical parking brake is applied.
The transmission could be damaged.
!Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position P.
Rthe SmartKey in the ignition lock must be
turned to position0and removed from the
ignition lock.
Ron steep uphill or downhill gradients, turn
the front wheels towards the curb.
Switching off the drive system
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This can affect
the power steering and the brake boosting
effect, for example. You will require consider-
ably more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
XShift the DIRECT SELECT lever to position
P.
XWith the SmartKey: turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (
Ypage 131).
The drive system and all the indicator lamps
in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
If you switch the engine off with the trans-
mission in position Ror D, the transmission
automatically shifts to N.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
transmission automatically shifts to P.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the transmission automatically shifts to
P.
If you want the transmission to remain in neu-
tral N, e.g. when having the vehicle cleaned in
an automatic car wash with a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
154Parking
Driving and parking

The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Important safety notes
GWARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
Rthere is a malfunction in the system or in
the voltage supply.
Rthe HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
Rthe electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off the HOLD function and secure the vehicle
against rolling away.
!If the HOLD function is activated, the vehi-
cle brakes automatically in certain situa-
tions.
To prevent damage to the vehicle, deacti-
vate the HOLD function in the following or
other similar situations:
Rwhen towing the vehicle
Rin the car wash
Deactivating the HOLD function
(
Ypage 164).
Activation conditions
You can activate the HOLD function if:
Rthe vehicle is stationary
Rthe engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
Rthe driver's door is closed or your seat belt
is fastened
Rthe electric parking brake is released
Rthe transmission is in position D,Ror N
Activating the HOLD function
XMake sure that the activation conditions
are met.
XDepress the brake pedal.
XQuickly depress the brake pedal further
until :appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
iIf depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function
The HOLD function is deactivated automati-
cally if:
Ryou accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
Rthe transmission is in position P.
Ryou depress the brake pedal again with a
certain amount of pressure until :disap-
pears from the multifunction display.
Ryou secure the vehicle using the electric
parking brake.
iAfter a time, the electric parking brake
secures the vehicle and relieves the service
brake.
164Driving systems
Driving and parking

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 261).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
258Features
Stowage and features