automatic transmission MERCEDES-BENZ B-CLASS HATCHBACK 2011 Service Manual

permissible maximum speed for vehicle/
trailer combinations is above 100 km/h.
When towing a trailer, your vehicle's handling
characteristics will be differen tincomparison
to when driving without a trailer and it will
consume more fuel.
Change into a lower gear in good time on long
and steep downhill gradients. Vehicles with
automatic transmission: in order to do so, you
will need to have switched to manual drive
program Min advance (Y page 139).
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need additional braking,
depress the brake pedal repeatedly rather
than continuously.
i Vehicles with automatic transmis-
sion: if the accelerator pedal is depressed
briefly on downhill gradients while manual
drive program Mis temporarily activated,
the automatic transmission may switch
back to the last active automatic drive pro-
gram Eor S.T he automatic transmission
may shift to a higher gear. This can reduce
the engine's braking effect.
Driving tips If the trailer swings from side to side:
X
Do not accelerate.
X Do not counter-steer.
X Brake if necessary. R
Maintain a greater distance from the vehi-
cle in front than when driving without a
trailer.
R Avoid braking abruptly. If possible, brake
gently at first to allow the trailer to run on.
Then, increase the braking force rapidly.
R The values given for gradient-climbing
capabilities from a standstill refer to sea
level. When driving in mountainous areas,
note that the power output of the engine,
and consequently the vehicle's gradient-
climbing capability, decrease with increas-
ing altitude. Folding out the ball coupling
G
WARNING
Make sure that the ball coupling is engaged,
either in its folded-out or folded-in position,
and that the indicator lamp is off.
Do not turn the release wheel when a trailer
is coupled up. Otherwise, the trailer might
detach.
Before you can tow a trailer with your vehicle,
you must fold out the ball coupling.
The release wheel is located behind the left-
hand side trim panel in the boot. X
To open the cover: turn handle:anti-
clockwise and fold down cover ;and
remove it. Towing
atrailer
183Driving an d parking Z

X
Pull out release wheel =.
X Turn release wheel =anti-clockwise as far
as it will go.
The ball coupling disengages and folds out
behind the rear bumper. Indicator
lamp ?flashes. X
Pull the ball coupling in the direction of the
arrow until it engages in a vertical position.
Indicator lamp ?goes out. The power
socket folds down automatically.
The multifunction display shows the
Check trailer hitch lock display mes-
sage until the ball coupling is engaged.
X Remove the protective covering from the
ball coupling and store it in a safe place.
X Make sure that the ball of the ball coupling
is clean and that it is either greased or dry
(grease free), depending on the instruc-
tions for the trailer. Coupling up a trailer
G
WARNING
Do not disconnect a trailer with an engaged
overrun brake. Otherwise, your hand could
become trapped between the bumper and
trailer drawbar.
X Make sure that the transmission is in posi-
tion P.
X Engage the electric parking brake.
X Position the trailer level behind the vehicle.
X Couple up the trailer.
X Establish the electrical connection
between the vehicle and the trailer.
X Check that the trailer lighting system is
working. Decoupling
atrailer G
WARNING
As soon as you raise the trailer drawbar, the
unladen vehicle rises slightly. The vehicle then
lowers to driving level.
Make sure tha tnobody is in the vicinity of the
wheel arch or the underbody. You could oth-
erwise trap yourself or others. G
WARNING
The vehicle is lowered as soon as you discon-
nect the trailer cable. Make sure that nobody
is in the vicinity of the wheel arch or the
underbody. You could otherwise trap yourself
or others.
As soon as you decouple the trailer, the unla-
den vehicle rises slightly. Make sure that you
or others are not injured in the process.
! Do not disconnect a trailer with an
engaged overrun brake. Otherwise, your
vehicle could be damaged by the rebound-
ing of the overrun brake.
X Make sure that the transmission is in posi-
tion P.
X Engage the electric parking brake. 184
Towing
atrailerDriving an d parking

Left control panel
=
; R
Calls up the menu and menu bar 9
:
Press briefly:
R
Scrolls through lists
R Selects a submenu or function
R In the Audio menu: selects a
stored station, an audio track or
a video scene
R In the Tel (telephone) menu:
switches to the phone book and
selects a name or telephone
number 9
:
Press and hold:
R
In the Audio menu: selects the
previous/nex tstation or selects
an audio track or a video scene
using rapid scrolling
R In the Tel (telephone) menu:
starts rapid scrolling through the
phone book a R
Confirms selection/display mes-
sage
R In the Tel (telephone) menu:
switches to the telephone book
and starts dialling the selected
number
R In the Audio menu: stops the
station search function at the
desired station Right control panel
~ R
Rejects or ends a call
R Exits telephone book/redial
memory 6 R
Makes or accepts a call
R Switches to the redial memory W
X R
Adjusts the volume 8 R
Mute Back button
%
Press briefly:
R
Back
R Switches off LINGUATRONIC;
see the separate operating
instructions
R Hides display messages/calls
up the last Trip menu function
used
R Exits the telephone book/redial
memory %
Press and hold:
R
Calls up the standard display in
the Trip menu
Multifunction display
Example: automatic transmission multifunction
display
:
Time
; Outside temperature or speed
(Ypage 201)
= Description field 190
Displays and operationOn-boa
rdcompu ter and displays

Display messages Possible causes/consequences and
M Solutions
The red
!indicato rlamp flashes and a warning tone sounds.
You are making an emergency stop using the electric parking
brake (Y page 145). !
Parking brake See
Owner's Manual The yellow
!warning lamp lights up.
The electric parking brake is malfunctioning.
To apply:
X Switch the ignition off.
X Press the electric parking brake handle for at least te nseconds.
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Consult a qualified specialist workshop. The yellow
!warning lamp and the red !indicator lamp
are lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
or
X Vehicles with manual transmission: release the electric park-
ing brake using the automatic emergency release
(Y page 145).
X Vehicles with automatic transmission: release the electric
parking brake automatically ( Ypage 145).
If the yellow !warning lamp remains lit or continues to flash:
X Do not drive on.
X Consult a qualified specialist workshop. Display messages
209On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
The red
!indicato rlamp flashes and the yellow !warning
lamp is lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
To apply:
X Switch off the ignition and turn it back on.
X Engage the electric parking brake manually.
If the red !indicator lamp continues to flash:
X Do not drive on.
X Secure the vehicle against rolling away ( Ypage 299).
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shiftthe transmission
to P.
X Turn the front wheels towards the kerb.
X Consult a qualified specialist workshop. The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning.
X Switch off the ignition and turn it back on.
X Engage the electric parking brake.
If it is not possible to apply the electric parking brake:
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Visit a qualified specialist workshop.
If it is not possible to release the electric parking brake:
X Vehicles with manual transmission: release the electric park-
ing brake using the automatic emergency release
(Y page 145).
X Vehicles with automatic transmission: release the electric
parking brake automatically (Y page 145).
If the electric parking brake can still not be released:
X Consult a qualified specialist workshop. 210
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
The yellow
!warning lamp lights up. If you manually apply or
release the electric parkin gbrake, the red !indicator lamp
flashes.
The electric parking brake is malfunctioning. It is not possible to
apply the electric parking brake manually.
X Vehicles with manual transmission: switch off the ignition.
The electric parking brake is applied automatically.
You can release the electric parking brake using the automatic
emergency release (Y page 145).
X Vehicles with automatic transmission: shift the transmission
to Pas the electric parking brake is not applied automatically.
X Visi taqualified specialist workshop.
i If you do not wish the electric parking brake to be applied,
leave the ignition switched on, e.g. when washing the vehicle in
an automatic car wash or when having the vehicle towed. Excep-
tion :when having the vehicle towed with the front axle raised
(Y page 284). !
Pkg brake inopera‐
tive The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning, e.g. because of over-
voltage or undervoltage.
X Remove the cause for the overvoltage or undervoltage, e.g. by
charging the battery or restarting the engine.
X Apply or release the electric parking brake.
If it remains impossible to apply or release the electric parking
brake:
X Switch off the ignition and turn it back on.
X Apply or release the electric parking brake.
If the electric parking brake can still not be released:
X Consult a qualified specialist workshop. The display message is only shown while the vehicle is in motion.
The red
!indicator lamp flashes and the yellow !warning
lamp is lit.
It is not possible to apply the electric parking brake manually.
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Visit a qualified specialist workshop. Display messages
211On-board computer and displays Z

Vehicle
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary battery
malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop at the next opportunity.
X Until then, set the automatic transmission to position Pbefore
you switch off the engine.
X Before leaving the vehicle, apply the electri cparking brake. Apply brake to
deselect
Park (P) position You have attempted to mov
ethe transmission selector lever to
position D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Vehicle
not in position P The driver's door is open and the transmission is in position
R,N
or D.
Aw arning tone also sounds.
X Shift the transmission to position P.
X Engage the electric parking brake. Without changing
gear,
consult workshop You canno
tchange the transmission position due to a malfunction.
Aw arning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Consult a qualified specialist workshop. Only select Park
(P)
when vehicle is
stationary The vehicle is moving.
X
Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P. Display messages
229On-board computer and displays Z

You can obtain further information, e.g.
regarding service work, fro
maMercedes-
Benz Service Centre or directly from
Mercedes-Benz.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. Care
Notes on care
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term. Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, following a car wash, drive with
particular care until the brakes are dry. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an auto-
matic car wash.
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
screen. Care
267Maintenance and care Z

Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 276)
R a TIREFIT kit
R an emergency spare wheel (only for certain
countries)
You can find information on changing/fitting
wheels in the "Wheel change" section
(Y page 298).
i Vehicle preparation is no tnecessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a qualified spe-
cialist workshop.
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Apply the electric parkin gbrake manually
(Y page 145).
X Bring the front wheels into the straight-
ahead position.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the DIRECT SELECT lever to P.
X Switch off the engine.
X Remove the key from the ignition lock.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area whilst a wheel is being changed .Any-
one who is not directly assisting in the wheel change should, for example, stand
behind the barrier.
X Ge tout of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle ( Ypage 274) a
suitable distance away. Observe legal
requirements. MOExtended tyres (tyres with run-flat
characteristics)
G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a ris kofaccident.
Do not exceed the state dmaximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving ove robstacles (kerbs, pot-
holes, off-road). This applies in particular to a
laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced.
With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system.
The driving distance possible is 80 km when
the vehicle is partially laden, and 30 km when
the vehicle is fully laden. 276
Flat tyreBreakdown assistance

Otherwise, the vehicle's electronic sys-
tem may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur-
ing operation.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop.
You can also charge the battery with a
charger recommended by Mercedes-Benz.
For more information, please contact a quali-
fied specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power.
i If the power supply has been interrupted,
e.g. if the battery was discharged, you must
carry out the following tasks:
R set the clock (audio system/COMAND
Online, see the separate operating
instructions).
R reset the function for automatically fold-
ing the exterior mirrors in/out by folding
the mirrors out once (Y page 92). Charging the battery
G
WARNING
Only charge the battery in a well-ventilated
area. As the battery is being charged, gases
can escape and generate minor explosions.
This could injure you and other persons or
cause damage to the paintwork or acid cor-
rosion on the vehicle.
You can obtain information on battery charg-
ers which allow the battery to be charged
while still installed from a qualified specialist
workshop. G
WARNING
There is a risk of acid burns during the charg-
ing process due to the gases which escape
from the battery. Do not lean over the battery
during the charging process. G
WARNING
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz.T hese battery
chargers allow the battery to be charged
while still installed in the vehicle.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
! Only charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartment (Y page 283).
Read the battery charger's operating instruc-
tions before charging the battery.
X Open the bonnet (Y page 262).
X Connect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure
(Y page 283). 282
BatteryBreakdown assistance