steering MERCEDES-BENZ B-CLASS HATCHBACK 2011 Workshop Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: B-CLASS HATCHBACK, Model: MERCEDES-BENZ B-CLASS HATCHBACK 2011Pages: 329, PDF Size: 7.91 MB
Page 202 of 329

The vehicle may otherwise begin to skid.
If you drive too fast, ESP ®
cannot reduce the
risk of an accident. ESP ®
cannot override the
laws of physics. G
WARNING
If the å warning lamp in the instrument
cluster lights up when the engine is running,
ESP ®
is deactivated or is unavailable due to a
malfunction. The risk that your vehicle may
start to skid then increases in certain situa-
tions.
Always adapt your driving style to the prevail-
ing road and weather conditions.
For further information about ESP ®
, see
(Y page 66).
X Start the engine.
X Press =or; on the steering wheel
to select the Assist. menu.
X Press 9or: to select ESP .
X Press the abutton.
X To deactivate: pressaagain.
The å warning lamp in the instrument
cluster comes on.
X To activate: pressaagain.
The å warning lamp in the instrument
cluster goes out.
Activating/deactivating the distance
warning signal X
Press the =or; button on the steer-
ing wheel to select the Assist. menu.
X Press 9or: to select Dist. warn‐
ing .
X Press the abutton.
The curren tselection is displayed.
X To activate/deactivate: pressa
again.
When the distance warning signal is activa-
ted, the multifunction display shows the
Ä symbol if the HOLD function is not acti-
vated (Y page 162). Vehicles with Active Parking Assist:
if
PARKTRONIC is activated and you are driving
at a speed under 35 km/h, the jActive
Parking Assist symbol is shown instead of the
Ä symbol ( Ypage 166).
For further information on the distance warn-
ing signal, see (Y page 63).
Activating/deactivating ATTENTION
ASSIST X
Press the =or; button on the steer-
ing wheel to select the Assist. menu.
X Press the 9or: button to select
Attention Asst. X
Press a.
The curren tselection is displayed.
X To activate/deactivate: pressa
again.
When ATTENTION ASSIST( Ypage 175) is
activated, the Àsymbol appears in the
multifunction display when the ignition is on.
Activating/deactivating Blind Spot
Assist X
Press the =or; button on the steer-
ing wheel to select the Assist. menu.
X Press the 9or: button to select
Blind Spot Asst. .
X Press a.
The curren tselection is displayed.
X To activate/deactivate: pressa
again.
For further information about Blind Spot
Assist, see (Y page 177).
Activating/deactivating Lane Keeping
Assist X
Press the =or; button on the steer-
ing wheel to select the Assist. menu.
X Press the 9or: button to select
Lane Keep. Asst. Menus and submenus
199On-board computer and displays Z
Page 208 of 329

Display messages
General notes
Display messages appear in th emultifunction display.
Display messages with graphic symbols are simplified in th eOwner's Manual and may differ
fro mt he symbols in the multifunction display.
Please respond in accordance with the display messages and follow the additional notes in
this Owner's Manual.
Certain display messages are accompanied by an audible warning tone or a continuous tone.
When you stop and park the vehicle, please observe the notes on the HOLD function
(Y page 162) and parking (Y page 144).Hiding display messages
You can hide a number of the low-priority display messages.
X Press the aor% button on the steering wheel to hide the display message.
The display message is cleared.
High-priority display messages are red.
You cannot hide display messages of the highest priority. The multifunction display shows
these messages continuously until the causes for the messages have been remedied. Message memory
The on-board computer saves certain display messages. You can call up the display messages
in the message memory.
X Press =or; on the steering wheel to select the Serv. menu.
If there are display messages, the multifunction displays hows2 messages , for example.
X Press the 9or: button to select the entry, e.g. 2 messages .
X Confirm with a.
X Press the 9or: button to scroll through the display messages.
When the ignition is switched off, all display messages are deleted apart from some high-
priority display messages. Once the causes of the high-priority display messages have been
rectified, the corresponding display messages are also deleted. Display messages
205On-board computer and displays Z
Page 227 of 329

Display messages Possible causes/consequences and
M Solutions
Blind Spot Assist
currently unavail‐
able See Owner's
Manual Blind Spot Assis
tis temporarily inoperative. Possible causes:
R you have established the electrical connection between the
trailer and your vehicle.
R the sensors are dirty.
R function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
The yellow 9indicator lamps also light up in the exterior mir-
rors.
X When towing a trailer, confirm the display message with a.
If you are driving without a trailer and the displaym essage does
not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Engage the electric parking brake.
X Clean the sensors (Y page 270).
X Restart the engine.
If the system detects that the sensors are fully operational, the
display message disappears.
Blind Spot Assist is operational again. Blind Spot Assist
inoperative Blind Spot Assist is faulty.
The yellow
9indicator lamps also light up in the exterior mir-
rors.
X Visit a qualified specialist workshop. Park Assist
cancelled The driver's door is open and the driver's seat belt has not been
fastened.
X
Repeat the parking process with the seat belt fastened and the
driver's door closed. You have inadvertently touched the multifunction steering wheel
while steering intervention was active.
X
While steering intervention is active, make sure that the multi-
function steering wheel is not touched. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 166).224
Display messagesOn-board computer and displays
Page 231 of 329

Tyres
Display messages Possible causes/consequences and
M Solutions
Tyre pressure
Check tyres The tyre pressure loss warning system has detected a significant
loss in pressure.
Aw
arning tone also sounds.
G WARNING
Underinflated or overinflated tyres pose the following risks:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, whic hmay greatly
impair tyre traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a ris kofaccident.
X Stop the vehicle withou tmaking any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X If there is a flat tyre, inspect the tyres (Y page 276).
X Check the tyre pressures and, if necessary, set to the correct
tyre pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correc t(Ypage 297).
For further information on tyre pressure, see (Y page 295).Check tyre pres‐
sures
then restart Run
Flat Indicator The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X
Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 297).Run Flat Indicator
inoperative The tyre pressure loss warning system is faulty.
X
Visit a qualified specialist workshop. 228
Display messagesOn-board computer and displays
Page 233 of 329

Display messages Possible causes/consequences and
M Solutions
A The tailgate is open.
G WARNING
Whe nthe engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open.
G WARNING
The open bonnet may block your view when the vehicle is in
motion.
There is a risk of accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Engage the electric parking brake.
X Close the bonnet. C At least one door is open.
Awarning tone also sounds.
X Close all doors. j
Check trailer
hitch lock The trailer tow hitch is no
tcorrectly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Engage the electric parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 183).
Otherwise, the trailer may detach itself. D
Power
steering mal‐
function See Own‐
er's Manual The power steering assistance is faulty. You will need to use more
force to steer.
Aw
arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. 230
Display messagesOn-board computer and displays
Page 263 of 329

X
To fold the bracket up: press button:.
X To fold the bracket down: press the
bracket down and allow it to engage.
You can fold the pre-installed bracket up to
improve access to the stowage space
beneath it. Depending on the vehicle's equip-
ment, a USB connection and an AUX-IN con-
nection/Media Interface are fitted in the
stowage compartment (Y page 246).
You can operate the telephone using the
6 and~ buttons on the multifunction
steering wheel. You can operate othe rmobile
phone functions via the on-board computer
(Y page 196).
If you take the key out of the ignition lock, the
mobile phone stays on but you can no longer
use the hands-free system.
If you are making a call and you would like to
take the key out of the ignition lock, first
remove the mobile phone from the bracket.
Otherwise, the call will be ended.
i When a mobile phone bracket is used that
is connected to the mobile phone via Blue-
tooth ®
: if you want to continue a call in
"Private mode", you have to perform the
necessary steps on the mobile phone (see
the separate mobile phone operating
instructions). Floormat on the driver's side
G
WARNING
Make sure that there is sufficient clearance
around the pedals when floormats are used,
and that the floormats are properly secured.
The floormats must be correctly secured at all
times using the securing knob and retainers.
Before you drive off, check the floormats and
secure them if necessary. Afloormat which is
not properly secured can slip and thereby
interfere with the movemen tofthe pedals.
Do not place floormats on top of one another. X
Slide the seat backwards.
X To fit: lay the floormat in the footwell.
X Press safety catch knobs :onto retain-
ers ;.
X To remove: pull the floormat off retain-
ers ;.
X Remove the floormats. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile
telephone reception. This is particularly the
case for conductive or metallic-coated films.
Information about anti-glare film can be
obtained from any Mercedes-Benz Service
Centre. 260
FeaturesStowing and features
Page 274 of 329

Cleaning the exhaust pipe
!
Do no tclean the exhaust pipe with alka-
line-based cleaning agents, such as wheel
cleaner.
X Clean the exhaust pipe with a chrome care
produc ttested and approved by Mercedes-
Benz.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Observe the note on care provided by the
trailer manufacturer. X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic. Care
271Maintenance and care Z
Page 275 of 329

!
Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
X Wipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers !
Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth. Make sure that
the leather does not become soaked. It
may otherwise become rough and
cracked. Only use leather care agents
that have been tested and approved by Mercedes-Benz.Y
ou can obtain these
from a qualified specialist workshop.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R clean Alcantara® covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
! Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
i Note that regular care is essential to
make sure that the appearance and com-
fort of the covers are retained over time.
Cleaning the seat belts !
Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
at temperatures above 80 † or in direct
sunlight.
X Use clean, lukewarm water and soap solu-
tion.
Cleaning the roof lining and carpets X
Roof lining: if it is very dirty, use a soft
brush or a cleaning agent recommended
and approved by Mercedes-Benz.
X Carpets: use the carpet and textile clean-
ing agents recommended and approved by
Mercedes-Benz. 272
CareMaintenance and care
Page 279 of 329

Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 276)
R a TIREFIT kit
R an emergency spare wheel (only for certain
countries)
You can find information on changing/fitting
wheels in the "Wheel change" section
(Y page 298).
i Vehicle preparation is no tnecessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a qualified spe-
cialist workshop.
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Apply the electric parkin gbrake manually
(Y page 145).
X Bring the front wheels into the straight-
ahead position.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the DIRECT SELECT lever to P.
X Switch off the engine.
X Remove the key from the ignition lock.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area whilst a wheel is being changed .Any-
one who is not directly assisting in the wheel change should, for example, stand
behind the barrier.
X Ge tout of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle ( Ypage 274) a
suitable distance away. Observe legal
requirements. MOExtended tyres (tyres with run-flat
characteristics)
G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a ris kofaccident.
Do not exceed the state dmaximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving ove robstacles (kerbs, pot-
holes, off-road). This applies in particular to a
laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced.
With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system.
The driving distance possible is 80 km when
the vehicle is partially laden, and 30 km when
the vehicle is fully laden. 276
Flat tyreBreakdown assistance
Page 287 of 329

Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover :of positive clamp ;and slide it back.
X Connec tpositive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using
the jump lead, connectingt he jump lead to donor battery Bfirst.
X Start the engine.
X Before disconnecting the jump leads, let the engine run for several minutes.
X Turn the key to position 0in the ignition lock and remove it.
X First, remove the jump leads from earth point Aand negative terminal ?, then from pos-
itive terminal ;and positive terminal =, each time beginning at the contacts on your own
vehicle first.
X Close cover :of positive terminal ;after removing the jump leads.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump starting can be obtained at
any qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if: R
the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the 284
Towing and tow-startingBreakdown assistance