fuel MERCEDES-BENZ B-CLASS HATCHBACK 2014 Owner's Manual

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 201) or DISTRONIC
PLUS (Y page 193).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key to position 0in the ignition lock.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 161). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 342).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
167Driving and parking Z

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be on and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 322). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting to
5thand 6thgear, you
must press the shift lever to the right. Oth- erwise, you could shift unintentionally into
3rd or4th gear and damage the engine or
transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2or3in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. k
Reverse gear
1 -6
Forward gears 168
Manual transmissionDriving and parking

Towing a trailer
Towing a trailer is not possible with all mod-
els. For further information, see
(Y
page 225).
X Drive in the middle of the engine speed
range on uphill gradients.
X Depending on the uphill or downhill gradi-
ent, select a lower gear (Y page 186), even
if cruise control, DISTRONIC PLUS, or
SPEEDTRONIC are activated. Program selector button
The program selector button allows you to
choose between drive programs with differ-
ent driving characteristics. X
Press program selector button :.
The selected drive program appears in the
multifunction display.
The automatic transmission switches to auto- matic drive program Eeach time the engine is
started. E
Economy Comfortable, economical
driving
S
Sport Sporty driving style
M
Manual Manual gearshifting
Further information on the automatic drive
program (Y page 174). Steering wheel gearshift paddles
:
Left steering wheel gearshift paddle
(shifts down)
; Right steering wheel gearshift paddle
(shifts up)
In drive program M, you can change gear
yourself using the steering wheel gearshift
paddles.
If you pull the left or right steering wheel gear- shift paddle when in automatic drive program
E or S, the automatic transmission shifts into
drive program Mfor a limited time. Depend-
ing on which gearshift paddle is pulled, the
automatic transmission immediately shifts
into the next gear down or up.
You can only change gear with the steering
wheel gearshift paddles when the transmis-
sion is in position D.
For further information on the manual drive
program, see (Y page 175). Automatic drive program
Drive program Eis characterised by the fol-
lowing:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel- erator pedal is depressed fully. 174
Automatic transmissionDriving an
d parking

R
increased sensitivity. This improves driving
stability on slippery road surfaces, for
example.
R the automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin.
Drive program Sis characterised by the fol-
lowing:
R sporty engine settings.
R the automatic transmission shifting up
later.
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos-sibly being higher. Manual drive program
General notes In manual drive program
M, you can change
gear yourself by using the steering wheel
gearshift paddles. For this, the transmission
must be in position D. The gear currently
selected and engaged is shown in the multi-
function display.
Manual drive program Mdiffers from drive
programs Eand Swith regard to spontaneity,
responsiveness and smoothness of gear
changes. Gear Driving situations
=
To use the engine's braking effect
5
To use the braking effect of the
engine on downhill gradients and
for driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions 4
To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches Activating the manual drive program
Activating permanently
X Press the program selector button
(Y page 174) repeatedly until Mappears in
the multifunction display.
Manual drive program Mremains active
until drive program Eor Sis engaged.
Activating temporarily X Pull the right or left steering wheel gearshift
paddle (Y page 174).
Manual drive program Mis temporarily
active. Depending on which gearshift pad-
dle is pulled, the automatic transmission
immediately shifts into the next gear down
or up.
When manual drive program Mis activated via
the steering wheel gearshift paddles, the tem- porarily active manual drive program Mwill be
deactivated automatically after a limited
time, if the driving situation permits. In this
case, the automatic transmission shifts into
the automatic drive program that was last
engaged, i.e. Eor S. When driving on downhill
gradients, the temporarily active manual
drive program Mwill only be deactivated if the
accelerator pedal is depressed while the vehi-
cle is rolling downhill.
Upshifting X
Pull the right-hand steering wheel gearshift
paddle (Y page 174).
The automatic transmission shifts up to the next gear.
In order to prevent engine damage the auto-
matic transmission automatically shifts up:
R if the maximum engine speed on the cur-
rently engaged gear is reached and
R you depress the accelerator pedal Automatic transmission
175Driving and parking Z

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong Refuelling
177Driving and parking Z

fuel. Otherwise, the fuel will enter the fuel
system. Even small amounts of the wrong
fuel can result in damage to the fuel system
and the engine. Notify a qualified specialist workshop and have the fuel tank and fuel
lines drained completely.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys-tem. Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. The repair costs are high.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
Further information on fuel and fuel quality
(Y page 386). Refuelling
General notes The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle. Opening the fuel filler flap
:
To open the fuel filler flap
; Tyre pressure table
= To insert the fuel filler cap
? Instruction label for fuel type to be refu-
elled
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the key having been
removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on
the inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Do not add any more fuel after the pump
stops filling for the first time. Otherwise, fuel
may leak out. 178
RefuellingDriving and parking

Closing the fuel filler flap
X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the
vehicle. Refuelling
179Driving and parking Z

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
There is a risk of fire or explosion. X Turn the key to position 0immediately and remove it
(Y page 159).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 159).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 159).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 87). The key battery is discharged or nearly discharged.
X Unlock the vehicle using the emergency key element
(Y page 89). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. 180
RefuellingDriving and parking

The electric parking brake of your vehicle is
released automatically when all of the follow- ing conditions are fulfilled:
R the engine is running
R the transmission is in position Dor R
R the seat belt is fastened
R you depress the accelerator pedal
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3 km/h
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise, the
parking brake will be released and the vehicle
will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 182).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release park. brake
Release park. brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, it may suffer from lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Drive sensibly – save fuel Observe the following tips to save fuel:
R The tyres should always be inflated to the
recommended tyre pressure.
R Remove unnecessary loads.
R Remove roof racks when they are not nee-
ded.
R Warm up the engine at low engine speeds.
R Avoid frequent acceleration or braking.
R Have all maintenance work carried out as
indicated by the service intervals in the
Service Booklet or by the service interval
display. 184
Driving tipsDriving and parking

Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic, on
short journeys and in hilly terrain. ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Con-
sumption can be significantly influenced by
your driving style.
The ECO display consists of three bars:
R Acceleration
Acceleration
R Constant Constant
R Coasting
Coasting
The percentage count is the mean value of the three bar values. The three bars and the mean
value begin at the value of 50%. A higher per- centage count indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption.
In addition to driving style, the consumption is
affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the following three categories into consideration: R
Acceleration
Acceleration (evaluation of all accelera-
tion processes):
- the bar fills up: moderate acceleration,
especially at higher speeds
- the bar empties: sporty acceleration
R Constant Constant (assessment of driving behav-
iour at all times)
- the bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- the bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes)
- the bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast with-
out use of the brakes.
- the bar empties: frequent braking
An economical driving style involves driving at a moderate engine speed.
To achieve a higher value in the categories
Acceleration Acceleration andConstant
Constant :
R observe the gearshift recommendation
R drive the vehicle in drive program E(vehi-
cles with automatic transmission)
On long journeys at a constant speed, e.g. on the motorway, only the bar for Constant
Constantwill
change.
The ECO display summarises the driving char-
acteristics from the start of the journey to its completion. Therefore, there are dynamic
changes in the bars at the start of a journey.
During a prolonged driving time, these
changes are smaller. For more dynamic
changes, perform a manual reset.
Further information on the ECO display
(Y page 236). Driving tips
185Driving and parking Z