ESP MERCEDES-BENZ B-CLASS HATCHBACK 2014 Workshop Manual

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be on and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 322). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting to
5thand 6thgear, you
must press the shift lever to the right. Oth- erwise, you could shift unintentionally into
3rd or4th gear and damage the engine or
transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2or3in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. k
Reverse gear
1 -6
Forward gears 168
Manual transmissionDriving and parking

A Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
If you switch the engine off with the transmission in position Ror D, the
automatic transmission shifts to N
automatically.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program (Y page 174)
R the position of the accelerator pedal
(Y page 173)
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts Holding the vehicle stationary on uphill
gradients G
WARNING
If the clutch overheats, the electronic man-
agement system is automatically deactivated. This interrupts the power transmission. The
vehicle may, for example, roll backwards on
gradients. There is a risk of an accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
The clutch may overheat if you hold the vehi- cle stationary on uphill gradients by depress- ing the accelerator pedal. If the clutch over-
heats, a warning tone sounds.
The Stop vehicle Shift to P Leave Stop vehicle Shift to P Leave
engine
engine running
running display message appears in
the multifunction display. You will only be
able to continue your journey once the clutch
has cooled down and the display message in
the multifunction display has disappeared.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
Instead, only ever hold the vehicle stationary
on uphill gradients by:
R depressing the brake pedal
R activating the HOLD function
R engaging the electric parking brake
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
For further information on kickdown in man-
ual drive program M(Y page 175). Automatic transmission
173Driving and parking Z

R
increased sensitivity. This improves driving
stability on slippery road surfaces, for
example.
R the automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin.
Drive program Sis characterised by the fol-
lowing:
R sporty engine settings.
R the automatic transmission shifting up
later.
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos-sibly being higher. Manual drive program
General notes In manual drive program
M, you can change
gear yourself by using the steering wheel
gearshift paddles. For this, the transmission
must be in position D. The gear currently
selected and engaged is shown in the multi-
function display.
Manual drive program Mdiffers from drive
programs Eand Swith regard to spontaneity,
responsiveness and smoothness of gear
changes. Gear Driving situations
=
To use the engine's braking effect
5
To use the braking effect of the
engine on downhill gradients and
for driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions 4
To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches Activating the manual drive program
Activating permanently
X Press the program selector button
(Y page 174) repeatedly until Mappears in
the multifunction display.
Manual drive program Mremains active
until drive program Eor Sis engaged.
Activating temporarily X Pull the right or left steering wheel gearshift
paddle (Y page 174).
Manual drive program Mis temporarily
active. Depending on which gearshift pad-
dle is pulled, the automatic transmission
immediately shifts into the next gear down
or up.
When manual drive program Mis activated via
the steering wheel gearshift paddles, the tem- porarily active manual drive program Mwill be
deactivated automatically after a limited
time, if the driving situation permits. In this
case, the automatic transmission shifts into
the automatic drive program that was last
engaged, i.e. Eor S. When driving on downhill
gradients, the temporarily active manual
drive program Mwill only be deactivated if the
accelerator pedal is depressed while the vehi-
cle is rolling downhill.
Upshifting X
Pull the right-hand steering wheel gearshift
paddle (Y page 174).
The automatic transmission shifts up to the next gear.
In order to prevent engine damage the auto-
matic transmission automatically shifts up:
R if the maximum engine speed on the cur-
rently engaged gear is reached and
R you depress the accelerator pedal Automatic transmission
175Driving and parking Z

Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R on vehicles with manual transmission,
engage 1st gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the transmission position display must
show Pin the multifunction display. R
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with manual transmission X
Shift to either 1st gear or reverse gear R.
X With the key: turn the key to position 0in
the ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 159).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "key removed".
X Apply the electric parking brake.
Vehicles with automatic transmission X
Apply the electric parking brake.
X Shift the transmission to position P. Parking
181Driving and parking Z

X
With the key: turn the key to position 0in
the ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 159).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "key removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the key: if you then open the driver's
door or the front-passenger door or remove
the key from the ignition, the automatic trans- mission shifts to Pautomatically.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system:
With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
With the Start/Stop button: X Remove the Start/Stop button from the
ignition lock.
X Insert the key into the ignition lock.
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N. X
Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunc-
tion in the system, it may not be possible to
apply the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Vehicles with manual transmission:
engage first gear.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Con-
tact a qualified specialist workshop.
The electric parking brake carries out a func-
tion check at regular intervals when the 182
ParkingDriving and parking

Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic, on
short journeys and in hilly terrain. ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Con-
sumption can be significantly influenced by
your driving style.
The ECO display consists of three bars:
R Acceleration
Acceleration
R Constant Constant
R Coasting
Coasting
The percentage count is the mean value of the three bar values. The three bars and the mean
value begin at the value of 50%. A higher per- centage count indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption.
In addition to driving style, the consumption is
affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the following three categories into consideration: R
Acceleration
Acceleration (evaluation of all accelera-
tion processes):
- the bar fills up: moderate acceleration,
especially at higher speeds
- the bar empties: sporty acceleration
R Constant Constant (assessment of driving behav-
iour at all times)
- the bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- the bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes)
- the bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast with-
out use of the brakes.
- the bar empties: frequent braking
An economical driving style involves driving at a moderate engine speed.
To achieve a higher value in the categories
Acceleration Acceleration andConstant
Constant :
R observe the gearshift recommendation
R drive the vehicle in drive program E(vehi-
cles with automatic transmission)
On long journeys at a constant speed, e.g. on the motorway, only the bar for Constant
Constantwill
change.
The ECO display summarises the driving char-
acteristics from the start of the journey to its completion. Therefore, there are dynamic
changes in the bars at the start of a journey.
During a prolonged driving time, these
changes are smaller. For more dynamic
changes, perform a manual reset.
Further information on the ECO display
(Y page 236). Driving tips
185Driving and parking Z

R
In order to prevent any salt build-up, apply
the brakes occasionally while paying atten- tion to the traffic conditions.
R Carefully depress the brake pedal at the
end of the journey and when starting the
next journey.
R Maintain a much greater distance to the
vehicle in front.
New brake pads/linings Brake pads/linings and discs that are either
new or have been replaced only achieve opti-
mum braking effect after several hundred kil-
ometres of driving. Compensate for the
reduced braking effect by applying greater
force to the brake pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not
been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth
on the road surface, there is a danger of aqua- planing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in the event of heavy rain or in conditions in
which aquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully Driving on flooded roads !
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans- mission.
If you must drive on stretches of road on
which water has collected, please bear in
mind that:
R in the case of standing water, the water
level may be no higher than the lower edge
of the vehicle body
R you should drive no faster than walking
pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter. Driving tips
187Driving and parking Z

You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres. Do
not use cruise control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
Further information on driving with snow
chains (Y page 355).
Further information on driving with summer
tyres (Y page 354).
Observe the notes in the "Winter operation"
section (Y page 354). Driving systems
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need to have selected manual drive program M
(Y page 175). By doing so, you will make use of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con-
ditions are appropriate for maintaining a
steady speed for a prolonged period. You canstore any road speed above 30 km/h.
The speed indicated in the speedometer maydiffer slightly from the speed stored.
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account road,
weather or traffic conditions. Cruise control is
only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed, for braking in good time, and for staying in
lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed, e.g.
in heavy traffic or on winding roads
R on smooth or slippery roads. Braking or
accelerating can cause the drive wheels to
lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new driver of the speed stored. 188
Driving systemsDriving and parking

Cruise control lever
:
To activate or increase speed
; LIM indicator lamp
= To activate at the current speed/last
stored speed
? To activate or reduce speed
A To switch between cruise control and var-
iable SPEEDTRONIC
B To deactivate cruise control
You can operate cruise control and variable
SPEEDTRONIC with the cruise control lever.
The LIM indicator lamp on the cruise control
lever indicates which system you have selec-
ted:
R LIM indicator lamp off: cruise control is
selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected.
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds.
Selecting cruise control X
To select cruise control: check whether
LIM indicator lamp ;is on or off.
If it is off, cruise control is already selected.
X If it is not, press the cruise control lever in
the direction of arrow A.
LIM indicator lamp ;in the cruise control
lever goes out. Cruise control is selected. Activation conditions To activate cruise control, all of the following
activation conditions must be fulfilled:
R the electric parking brake must be
released.
R you are driving faster than 30 km/h.
R ESP ®
must be switched on, but not inter-
vening.
R on vehicles with automatic transmission,
the selector lever must be in position D.
R on vehicles with manual transmission, a
gear must be engaged.
R cruise control must be selected.
Storing, maintaining and calling up a
speed Storing and maintaining the current
speed
You can store the current speed if you are
driving faster than 30 km/h.
X
Accelerate the vehicle to the desired
speed.
X Briefly press the cruise control lever up :
or down ?.
X Remove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient evens out. Cruise control maintains the
stored speed on downhill gradients by
automatically braking the vehicle.
i Vehicles with manual transmission:
R always drive at adequate, but not exces-
sive, engine speeds
R change gear in good time
R if possible, do not change down several
gears at a time Driving systems
189Driving and parking Z

Storing the current speed or calling up the
last stored speed G
WARNING
If you call up a stored speed and this is dif-
ferent from the current speed, the vehicle
accelerates or brakes. If you do not know
what the stored speed is, the vehicle may
accelerate or brake unexpectedly. There is a
risk of an accident.
Take the traffic conditions into account
before calling up the stored speed. If you do
not know what the stored speed is, store the
desired speed again.
X Briefly pull the cruise control lever towards
you =.
X Remove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting a speed Bear in mind that it may take a brief moment
until the vehicle has accelerated or braked to the set speed.
X Press the cruise control lever up :for a
higher speed or down ?for a lower speed.
X Keep the cruise control lever pressed until
the desired speed is reached.
X Release the cruise control lever.
The new speed is stored.
X To adjust the set speed in 1 km/h incre-
ments: briefly press the cruise control
lever up :or down ?to the pressure
point.
The last stored speed increases or decrea-
ses in 1 km/h increments.
X To adjust the set speed in 10 km/h
increments: briefly press the cruise con-
trol lever up :or down ?beyond the
pressure point.
The last stored speed increases or decrea- ses in 10 km/h increments. i
Cruise control is not deactivated if you
depress the accelerator pedal. For exam-
ple, if you accelerate briefly to overtake,
cruise control adjusts the vehicle's speed
to the last speed stored after you have fin- ished overtaking.
Deactivating cruise control There are several ways to deactivate cruise
control:
X Briefly press the cruise control lever for-
wards B.
or
X Brake.
or X Briefly press the cruise control lever in the
direction of arrow A.
Variable SPEEDTRONIC is selected. LIM
indicator lamp ;in the cruise control lever
lights up.
Cruise control is automatically deactivated if: R the vehicle is secured with the electric
parking brake
R you are driving at less than 30 km/h
R ESP ®
intervenes or you deactivate ESP ®
R while driving a vehicle with manual trans-
mission, you shift into neutral or depress
the clutch pedal for longer than six seconds
R on vehicles with manual transmission, you
shift to a gear that is too high, and as a
result the engine speed is too low
R on vehicles with automatic transmission,
you shift to position Nwhile driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise con‐
Cruise con‐
trol off trol off message in the multifunction dis-
play for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine. 190
Driving systemsDriving and parking