service MERCEDES-BENZ B-CLASS HATCHBACK 2015 User Guide

High-voltage switch-off device
!
The vehicle's high-voltage electrical system
must only be switched off when the vehicle is stationary by specially trained technicians.
The vehicle's high-voltage electrical system
may otherwise be damaged. Your vehicle is equipped with a high-voltage
switch-off device :which can be used to
switch off the vehicle's high-voltage electrical
system.
Mobile phone aerial !
It is not permitted to retrofit a mobile phone
aerial.
trailer tow hitch !
It is not permitted to retrofit a trailer cou-
pling.
Warning Vehicles with an electric motor generate signif-
icantly less noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users until it is
very close to them, or it may not be heard at all.
This is particularly the case if other road users
have not yet seen your vehicle but are instead
relying on hearing. Drive with particular care,
allowing for the possibility that other road users may behave unpredictably.
The vehicle can be equipped with a sound gen-
erator. The sound generator is activated so that
other road users can hear your vehicle better.
The sound generator is activated at speeds
under 30 km/h and switches off automatically
at higher speeds. Declarations of conformity
Wireless vehicle components The following information applies to all compo-
nents of the vehicle and the information sys-
tems and communication devices integrated
into the vehicle which receive and/or transmit
radio waves:
The components of this vehicle that receive
and/or transmit radio waves are compliant with
the basic requirements and all other relevant
conditions of Directive 1999/5/EC. You can
obtain further information from any Mercedes-
Benz Service Centre.
Electromagnetic compatibility The electromagnetic compatibility of the vehicle
components has been checked and certified
according to the currently valid version of Reg-
ulation ECE-R 10. Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it can affect the
operation of the vehicle systems. This may
affect the operating safety of the vehicle.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use 22
Introduction

loose floormats and do not place several floor-
mats on top of one another.
! If equipment on the diagnostics connection
is used, the starter battery may discharge. Qualified specialist workshop
A qualified specialist workshop has the neces-
sary special skills, tools and qualifications to
correctly carry out any necessary work on your
vehicle. This particularly applies to work rele-
vant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a
qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conversions
R work on electronic components
R work on the drive system
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres to
carry out technical inspections on certain vehi-
cles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about vehi-
cle checks if it has your registration data.
It is possible that your vehicle has not yet been
registered in your name in the following cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at a
Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner-
ship. You can do this at a Mercedes-Benz Ser-
vice Centre, for example. Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognise certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R the safety notes in this manual
R the vehicle technical data
R traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles Implied warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra- ventions against these instructions are not
covered either by Mercedes-Benz implied
warranty or by the New or Used-Vehicle War- ranty. QR code for rescue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In the event
of an accident, rescue services can use the QR
code to quickly find the appropriate rescue card for your vehicle. The current rescue card con-
tains, in a compact form, the most important
information about your vehicle, e.g. the routing
of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html. Data stored in the vehicle
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults Introduction
23 Z

In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system components,
e.g. fluid levels
R the vehicle's status messages and those of its
individual components, e.g. number of wheelrevolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
R malfunctions and defects in important system
components, e.g. lights, brakes
R vehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
R ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using
special diagnostic testers. You can obtain more information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, after
consultation with an authorised expert), could
be traced to a person. Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been con- tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for example, vehicle location in case of an emer-
gency. Copyright information
General notes
Information on licences for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/opensource 24
Introduction

Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 23). Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi-
cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident. The restraint system can also reduce the forces
to which vehicle occupants are subjected during an accident.
The restraint system comprises:
R Seat belt system
R Airbags
R Child restraint system
R Child seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if all vehicle
occupants always:
R fasten their seat belts correctly
(Y page 37)
R adjust their seat and head restraint properly
(Y page 87).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (Y page 86).
You also have to make sure that an airbag can
inflate properly if deployed (Y page 39).
An airbag supplements a correctly fastened seat belt. As an additional safety device, the airbag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if the protection of the seat belt is sufficient in an accident, the airbags are not deployed. In
the event of an accident, only the airbags that
increase protection in the relevant accident sit- uation are deployed. However, seat belts and
airbags generally do not protect against objects
penetrating the vehicle from the outside.
Information on the restraint system operation
can be found under "Triggering of belt tension-
ers and airbags" (Y page 46).
For more information about children travelling
with you in the vehicle, see "Children in the vehi-
cle" (Y page 49). Important safety notes
G
WARNING
If the restraint system is modified, it may no
longer work as intended. The restraint system
may then not perform its intended protective function by failing in an accident or triggering
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con-
tact a Mercedes-Benz Service Centre for details. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at
regular intervals while the drive system is run-
ning. Therefore, malfunctions can be detected in good time.
The 6 restraint system warning lamp in the
instrument cluster lights up when the ignition is switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
A malfunction has occurred if the 6restraint
system warning lamp:
R does not light up after the ignition is switched
on
R does not go out after a few seconds with the
drive system running
R lights up again while the drive system is run-
ning 34
Occupant safetySafety

This poses an increased risk of injury or even
fatal injury.
Always move the front-passenger seat as far
back as possible and fully retract the seat
cushion length. Always make sure that the
shoulder belt strap is correctly routed from
the vehicle belt outlet to the shoulder belt
guide on the child restraint system. The shoul-
der belt strap must be routed forwards and
downwards from the vehicle belt outlet. If
necessary, adjust the vehicle belt outlet and
the front-passenger seat accordingly. Always
observe the information about suitable posi-
tioning of the child restraint system in this
Owner's Manual as well as the child restraint system manufacturer's installation instruc-
tions.
If the automatic front-passenger front airbag
deactivation system detects that:
R the front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front airbag is disabled.
R the front-passenger seat is occupied by a
child in a rearward-facing child restraint sys-
tem, the PASSENGER AIR BAG OFF indicator
lamp lights up after the system self-test and
remains lit. This indicates that the front-
passenger front airbag is disabled.
But in the case of a child in a rearward-facing
child restraint, the PASSENGER AIR BAG ON
indicator lamp can light up after the system
self-test and remain lit. This indicates that the
front-passenger front airbag is enabled. The
result of the classification is dependent on,
among other factors, the child restraint sys-
tem and the child's build. It is recommended
that you fit the child restraint system to a
suitable rear seat.
R the front-passenger seat is occupied by a
child in a forward-facing child restraint sys-
tem, either the PASSENGER AIR BAG ON or
PASSENGER AIR BAG OFF indicator lamp
lights up and remains lit after the system self- test depending on the result of the classifica-tion. The result of the classification is depend-
ent on, among other factors, the child
restraint system and the child's build. Move the front-passenger seat as far back as
possible. Always observe the information in
"Child restraint systems on the front-
passenger seat" (Y page 52) and in "Suita-
ble positioning of the child restraint system"
(Y page 54). Alternatively, you can fit the
child restraint system to a suitable rear seat.
R the front-passenger seat is occupied by a per-
son with a smaller build (e.g. a teenager or
small adult), either the PASSENGER AIR BAG
ON or PASSENGER AIR BAG OFF indicator
lamp lights up and remains lit after the system
self-test depending on the result of the clas-
sification.
- if the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger
seat as far back as possible. Alternatively, a
person with a small build can sit on a rear
seat.
- if the PASSENGER AIR BAG OFF indicator
lamp is lit, a person with a smaller build
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person with a build corresponding
to that of an adult, the PASSENGER AIR BAG
ON indicator lamp lights up after the system
self-test and remains lit. This indicates that
the front-passenger front airbag is enabled.
If children are travelling in the vehicle, be sure to
observe the notes on "Children in the vehicle"
(Y page 49).
If the automatic front-passenger front airbag
deactivation system is malfunctioning, the red
6 restraint system warning lamp in the
instrument cluster and the PASSENGER AIR
BAG OFF indicator lamp light up simultaneously.
The front-passenger front airbag is disabled in
this case and does not deploy during an acci-
dent. Have the system checked as soon as pos-
sible by qualified technicians. Consult a
Mercedes-Benz Service Centre. The front-
passenger seat should only be repaired at a
Mercedes-Benz Service Centre.
If the front-passenger seat, the seat cover or the seat cushion is damaged, have the necessary
repair work carried out at a Mercedes-Benz Ser-vice Centre.
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint system
which has been tested and approved by
Mercedes-Benz in combination with the auto-
matic front-passenger front airbag deactivation
system. 44
Occupant safetySafety

Problems with automatic front-passenger front airbag deactivation
Be sure to observe the notes on "System self-test" (Y
page 45).Problem
Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator lamp
lights up and remains lit,
even though the front-
passenger seat is occu-
pied by an adult or a per-
son with a build corre-
sponding to that of an
adult. The classification of the person on the front-passenger seat is false.
X Make sure the conditions for a correct classification of the person
on the front-passenger seat are met (Y page 42).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-
passenger seat may not be used.
X Have the automatic front-passenger front airbag deactivation sys-
tem checked as soon as possible at a Mercedes-Benz Service
Centre. The PASSENGER AIR
BAG OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger seatis:
R empty
R occupied with a rear-
ward-facing child
restraint system The automatic front-passenger front airbag deactivation system is
malfunctioning.
X Make sure there is nothing between the seat and the child restraint
system.
X Make sure that the entire base of the child restraint system rests on
the seat cushion of the front-passenger seat.
X Make sure that the seat cushion length is fully retracted.
X When installing the child restraint system, make sure that the seat
belt is tight. Do not pull the seat belt tight with the front-passenger
seat adjustment. This could result in the seat belt and the child
restraint system being pulled too tightly.
X Check that the child restraint system is installed correctly.
X Make sure that no objects are applying additional weight to the
seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/or
the PASSENGER AIR BAG ON indicator lamp lights up, do not install
a rearward-facing child restraint system on the front-passenger
seat. It is recommended that you fit the child restraint system to a suitable rear seat.
X Have the automatic front-passenger front airbag deactivation sys-
tem checked as soon as possible at a Mercedes-Benz Service
Centre. Deployment of belt tensioners and air-
bags
Important safety notes G
WARNING
After the airbag deploys, the airbag parts are
hot. There is a risk of injury.
Do not touch the airbag parts. Have a
deployed airbag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
Pyrotechnic seat belt tensioners that have
been deployed are no longer operational and
are unable to perform their intended protec-
tive function. This poses an increased risk of
injury or even fatal injury.
Therefore, have pyrotechnic belt tensioners
which have been triggered immediately
replaced at a qualified specialist workshop.
Mercedes-Benz recommends that you have the
vehicle towed to a qualified specialist workshop 46
Occupant safetySafety

sharp braking or a sudden change in direction,
the child may not be held securely. There is an
increased risk of serious or even fatal injuries.
Observe the manufacturer's installation
instructions and the correct use for the child
restraint system. Make sure that the entire
surface of the child restraint system is resting
on the seat surface. Never place objects
under or behind the child restraint system,
e.g. cushions. Only use child restraint sys-
tems with the original cover designed for
them. Only replace damaged covers with gen- uine covers. G
WARNING
If the child restraint system is fitted incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik- ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always fit child restraint systems properly,
even if they are not being used. Make sure
that you observe the child restraint system
manufacturer's installation instructions.
You will find further information on stowing
objects, luggage and loads securely under
"Loading guidelines" (Y page 224).G
WARNING
Child restraint systems or their securing sys-
tems that have been damaged or subjected to a load in an accident cannot perform their
intended protective function. In the event of
an accident, sharp braking or a sudden
change in direction, the child may not be held securely. There is an increased risk of serious
or even fatal injuries.
Immediately replace child restraint systems
that have been damaged or subjected to a
load in an accident. Have the child restraint
securing systems checked in a qualified spe-
cialist workshop before fitting a child restraint
system again. The securing systems of child restraint systems
are:
R the seat belt system
R the ISOFIX or i-Size securing rings
R the Top Tether anchorages
If it is absolutely necessary to fit a child restraint system to the front-passenger seat, always
observe the information on "Child restraint sys-
tems on the front-passenger seat"
(Y page 52).
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems rec- ommended by Mercedes-Benz. You can
obtain information about this at any
Mercedes-Benz Service Centre. ISOFIX and i-Size child restraint sys-
tems
G
WARNING
ISOFIX child restraint systems or i-Size child
restraint systems do not offer sufficient pro-
tection for children whose weight is greater
than 22 kg, who are secured using the safety belt integrated in the child restraint system.
The child could, for example, not be restrained
correctly in the event of an accident. This
poses an increased risk of injury or even fatal
injury.
If the child weighs more than 22 kg, only use
ISOFIX child restraint systems or i-Size child
restraint systems with which the child is also
secured with the vehicle seat belt. Also secure the child restraint system with the Top Tether
belt, if available.
When fitting a child restraint system, be sure to
observe the manufacturer's installation and
operating instructions and the instructions for
correct use of the child restraint system
(Y page 54).
Before every trip, make sure that the ISOFIX
child restraint system is engaged correctly in
both ISOFIX securing rings. 50
Children in the vehicleSafety

Vehicles with the Style or Urban package or 4-way or 6-way front seats: set the front seat to the
highest position.
Vehicles with 2-way front seats: set the front seat to the foremost position.
Suitability of the seats for attaching an i-Size child restraint system If you use a baby car seat of category 0 or 0+ or a rearward-facing child restraint system of category
I on a rear seat, you must adjust the driver's or front-passenger seat so that the seat does not touch
the child restraint system.
If you use a category I, forward-facing child restraint system, you should remove the head restraint of the respective seat (Y page 90), if possible. The backrest of the child restraint system must, as
far as possible, lie flat against the backrest of the seat.
Always observe the notes in the "Child restraint system" section (Y page 49) and the child restraint
system manufacturer's installation instructions.
When you remove the child restraint system you must replace the head restraints again immediately
(Y page 89). All vehicle occupants must adjust their head restraints correctly before beginning the
journey.
Legend for the table:
XS eat which is unsuitable for i-Size child restraint systems in the "Universal" category.
i‑US uitable for a forward or rearward-facing i-Size child restraint system in the "Universal" cate-
gory. Seat
Front-
passenger seat Rear seat
Left Centre Right
i‑Size child restraint sys-
tems X i
‑U X i
‑U Recommended child restraint systems
General notes Always observe the information in "Child restraint systems on the front-passenger seat" (Y
page 52)
and in "Suitable positioning of the child restraint system" (Y page 54).
You can obtain further information about the correct child restraint system from any Mercedes-Benz
Service Centre. 58
Children in the vehicleSafety

critical situation, the COLLISION PREVENTION
ASSIST PLUS Adaptive Brake Assist assists you.
Important safety notes Detection of hazardous situations can be par-
ticularly impaired by:
R
dirt on the sensors or obscured sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in multi-
storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different line
R new vehicles or after a service on the COLLI-
SION PREVENTION ASSIST PLUS system
Observe the important safety notes in the
"Running-in notes" section (Y page 125).
Following damage to the front end of the vehicle,
have the configuration and operation of the
radar sensor checked at a qualified specialist
workshop. This also applies to collisions at slow speeds where there is no visible damage to thefront of the vehicle.
Activating/deactivating The COLLISION PREVENTION ASSIST PLUS is
automatically active after switching on the igni-
tion.
You can activate or deactivate COLLISION PRE-
VENTION ASSIST PLUS in the on-board com-
puter (Y page 183). When deactivated, the dis-
tance warning function and the autonomous
braking function are also deactivated.
If COLLISION PREVENTION ASSIST PLUS is
deactivated, the æsymbol appears in the
assistance graphics display.
Distance warning function General notes
The distance warning function can help you to
minimise the risk of a collision with the vehicle in
front or reduce the effects of such a collision. If the distance warning function detects that there
is a risk of a collision, you will be warned visually and acoustically. Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 61). G
WARNING
The distance warning function does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
Thus, the distance warning function cannot
provide a warning in all critical situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. G
WARNING
The distance warning function cannot always
clearly identify objects and complex traffic
situations.
In such cases, the distance warning function
may:
R give an unnecessary warning
R not give a warning
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation; do not rely on the distance warning
function alone.
Function The distance warning function issues a warning at speeds:
R of approximately 30 km/h or more, if, over
several seconds, the distance maintained to
the vehicle travelling in front is insufficient.
The · distance warning lamp then lights
up in the instrument cluster.
R of approximately 7 km/h or more, if you rap-
idly approach a vehicle in front. An intermit-
tent warning tone will then sound, and the
· distance warning lamp will light up in the
instrument cluster. Driving safety systems
63Safety Z

Other bulbs
G
WARNING
Bulbs, lamps and plug connectors can
become very hot during use. When replacing a bulb, you could burn yourself on these com-
ponents. There is a risk of injury.
Allow these components to cool down before replacing the bulb.
Do not use a bulb that has been dropped or if its glass tube has been scratched.
The bulb may explode if:
R you touch it
R it is hot
R you drop it
R you scratch it
Only operate bulbs in enclosed lamps designed
for that purpose. Only fit spare bulbs of the same
type and the specified voltage.
Marks on the glass tube reduce the service life
of the bulbs. Do not touch the glass tube with
your bare hands. If necessary, clean the glass
tube when cold with alcohol or spirit and rub it
off with a lint-free cloth.
Protect bulbs from moisture during operation.
Do not allow bulbs to come into contact with
liquids.
There are bulbs other than the xenon bulbs that you cannot replace yourself. Only replace the
bulbs listed (Y page 104). Have the bulbs that
you cannot replace yourself replaced at a quali-
fied specialist workshop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
If the new bulb still does not light up, consult a
qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times. Have
the headlamp setting checked regularly. Overview of bulb replacement – bulbs
You can replace the following bulbs. The details for the bulb type can be found in the legend. Vehicles with halogen headlamps
:
Turn signal lamp: PY 21 W
; Main-beam headlamp: H7 55 W
= Side lamp/parking lamp: W 5 W LL
? Dipped-beam headlamp: H7 55 W Vehicles with Intelligent Light System
:
Cornering lamp: H7 55 W Tail lamps (vehicles with halogen headlamps)
: Rear foglamp: P 21 W
; Reversing lamp: W 16 W
= Turn signal lamp: PY 21 W 104
Replacing bulbsLights and windscreen wipers