service MERCEDES-BENZ B-CLASS HATCHBACK 2015 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: B-CLASS HATCHBACK, Model: MERCEDES-BENZ B-CLASS HATCHBACK 2015Pages: 293, PDF Size: 10.83 MB
Page 215 of 293
Display messages
Possible causes/consequences and
M
MSolutions Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Telephone Telephone
No
Noservice
service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 241).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. î
Charger cable con‐ Charger cable con‐
nected nected The charging cable is still connected to the vehicle socket.
X Remove the charging cable from vehicle socket. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. 212
Display
messagesOn-board computer and displays
Page 240 of 293
If it is permitted by law to operate communica-
tions equipment while the vehicle is in motion,
you may only do so if the traffic situation per-
mits. You may otherwise be distracted from the
traffic conditions, cause an accident and injure
yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus-
sion surrounding the possible health risk posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in the
vehicle
R that mutual interference between the vehicle
electronics and mobile phones is minimised
An exterior aerial has the following advantages:
R it conducts the electromagnetic fields gener-
ated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have an
exterior aerial
Information on retrofitting two-way radios and
mobile phones (RF transmitters) (Y page 280).
General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
More information on suitable mobile phones,
mobile phone brackets and on connecting Blue-
tooth ®
-capable mobile phones to
COMAND Online/Audio 20 can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when you
use the phone depend on your mobile phone
model and service provider.
Using a mobile phone To connect a mobile phone to the exterior aerial
and charge it, insert it into the mobile phone
bracket. X
Open the telephone compartment
(Y page 226).
X Place the mobile phone bracket into the pre-
installed fitting; see the separate installation
instructions for the mobile phone fitting.
X Insert the mobile phone into the mobile phone
bracket; see the separate installation instruc- tions for the mobile phone fitting.
i The mobile phone can also be operated
without being in the bracket. However, the
charging function and aerial function are not
available.
In order to use Bluetooth ®
(SAP profile) on your
telephone module, you must first insert the tele-
phone module into the pre-installed fitting. This connects it to the exterior aerial. If you wish to
charge the mobile phone, then you must con-
nect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in the
Digital Owner's Manual.
Operating the mobile phone You can operate the telephone using the
6
and ~ buttons on the multifunction steering
wheel. You can operate other mobile phone
functions via the on-board computer
(Y page 181).
When you remove the key from the ignition lock, the mobile phone is disconnected from the vehi-cle. You can then no longer make calls using the
hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is transferred over to the mobile phone. It is then possible to
continue the conversation on the mobile phone. Features
237Stowing and features Z
Page 243 of 293
X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap between the bonnet and
the radiator trim and press bonnet catch
lever ;to the left.
X Raise the bonnet. X
Pull support strut ?out of bracket A.
X Lift up support strut ?and insert it into yel-
low retaining clip =.
Closing the bonnet X
Raise the bonnet slightly and, at the same
time, remove support strut ?from yellow
retaining clip =.
X Swing support strut ?down and press it into
bracket Auntil it engages.
X Lower the bonnet and let it fall from a height
of approximately 20 cm.
X Check that the bonnet has engaged properly.
If the bonnet can be raised slightly, it is not
properly engaged. Do not press the bonnet
closed. Open the bonnet again and close it
with a little more force. Checking and adding other service
products
Checking the coolant level G
WARNING
The cooling system is pressurised, particu-
larly when the engine is warm. If you open the cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure.
! The coolant level must only be checked and
corrected when the engine has cooled down
(coolant temperature under 40 †). Checking
the coolant level when the coolant tempera-
ture is over 40 † can lead to damage to the
engine or engine cooling system. X
Park the vehicle on a level surface.
Only check the coolant level when the vehicle
is on a level surface and the drive system has
cooled down.
X Turn the key to position 2in the ignition lock
(Y page 126).
X Check the coolant temperature display in the
instrument cluster.
The coolant temperature must be below
40 †.
X Turn the key to position 0in the ignition lock
(Y page 126).
X Slowly turn cap :anti-clockwise to allow
excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.240
Engine compartmentMaintenance and care
Page 244 of 293
X
If necessary, top up with coolant that has
been tested and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far as
it will go.
For further information on coolant, see
(Y page 283).
Topping up the windscreen washer sys-
tem/headlamp cleaning system G
WARNING
Certain components in the engine compart-
ment may be very hot, e.g. the drive system
and radiator. When carrying out work in the
engine compartment there is a risk of injury.
If possible, let the drive system cool down and only touch the components described in the
following. G
WARNING
Windscreen washer concentrate is highly
flammable. If it comes into contact with hot
components in the front compartment, it may ignite. There is a risk of fire and injury.
Make sure that windscreen washer concen-
trate is not spilled next to the filler neck. X
To open: pull cap:upwards by the tab.
X Top up with the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages.
The washer fluid reservoir is used for both the
windscreen washer system and the headlamp
cleaning system.
On vehicles with the headlamp cleaning system,
the recommended minimum washer fluid level is 3.5 litres. On vehicles not equipped with the headlamp
cleaning system, the recommended minimum
washer fluid level is 1 litre.
If the washer fluid level drops below 1 litre, a
message appears in the multifunction display
prompting you to top up the washer fluid
(Y page 212).
Further information on windscreen washer
fluid/antifreeze (Y page 284). ASSYST PLUS
Service message
The ASSYST PLUS service interval display
informs you of the next service due date.
You can find information on the type of service
and service intervals in the Service Booklet.
You can obtain further information from a
Mercedes-Benz Service Centre.
The multifunction display shows a service mes-
sage for a few seconds, e.g.:
R Service A in .. days
Service A in .. days
R Service A due Service A due
R Service A overdue by .. days
Service A overdue by .. days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter indicates which service is due. A A
stands for a minor service and B
Bfor a major ser-
vice. A number or another letter may be dis-
played after the letter.
Only for certain countries: the position after the
letter A
A or B Bindicates any necessary additional
maintenance work. If you notify a qualified spe-
cialist workshop of this display, you will receive
a statement on the associated costs.
The ASSYST PLUS service interval display does
not take into account any periods of time during which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
X Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
X After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display. ASSYST PLUS
241Maintenance and care Z
Page 245 of 293
Hiding service messages
X Press the aor% button on the steering
wheel. Displaying service messages
X Switch the ignition on.
X Press the =or; button to select the
Serv.
Serv. menu.
X Press the 9or: button to select the
ASSYST
ASSYST PLUS
PLUSsubmenu and confirm by press-
ing the abutton.
The service due date appears in the multi-
function display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in the Service Booklet. This may otherwise lead
to increased wear and damage to the major
assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements The prescribed service interval is based on nor-
mal operation of the vehicle. Service work will
need to be performed more often if the vehicle is
operated under arduous conditions or increased loads. This can be the case, for example, when
driving frequently in mountainous areas or on
poor road surfaces.
The tyres must be checked more frequently if
the vehicle is operated under increased loads.
Further information can be obtained at a quali-
fied specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any Mercedes-Benz
Service Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning. Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. 242
CareMaintenance and care
Page 256 of 293
Tyre pressure reached
G
WARNING
A tyre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tyre that
has been repaired using tyre sealant.
The maximum permissible speed for a tyre
sealed with tyre sealant is 80 km/h. The upper
part of the TIREFIT sticker must be affixed to the
instrument cluster where it will be easily seen by
the driver.
! After use, excess tyre sealant may run out of
the filler hose. This could cause stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If a tyre pressure of 200 kPa (2.0 bar/29 psi) has
been attained after ten minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of the
faulty tyre.
X Stow the tyre sealant bottle, the tyre inflation
compressor and the warning triangle.
X Pull away immediately.
X Stop after driving for approximately ten
minutes and check the tyre pressure with the
tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident. Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 ba r/19 psi). See the tyre pres-
sure table in the charge socket flap for values.
X To increase the tyre pressure: switch on
the tyre inflation compressor. X
To reduce the tyre pressure: depress pres-
sure release button :next to pressure
gauge ;.
X When the tyre pressure is correct, unscrew
the filler hose from the valve of the sealed
tyre.
X Screw the valve cap onto the tyre valve of the
sealed tyre. X
To remove the tyre sealant bottle from the
tyre inflation compressor, press together the
locking tabs on the yellow cap.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant bottle. Flat tyre
253Breakdown assistance Z
Page 258 of 293
G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist work- shop for more information.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid contact
with the skin, eyes or clothing.
Wear suitable protective clothing, in
particular gloves, an apron and a
face mask.
Immediately rinse acid splashes off
with clean water. Consult a doctor if
necessary. Wear eye protection.
Keep children away.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the battery be damaged in the event of an accident.
In order for the battery to achieve the maximum possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.In such cases, have the battery disconnected ata qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. For more information,
please contact a qualified specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a lengthy period. Consult a qualified specialist workshop
if you wish to leave your vehicle parked up for a
long period of time.
When you park the vehicle, remove the key if you do not require any electrical consumers. The
vehicle will then use very little energy, thus con- serving battery power.
If the power supply has been interrupted, e.g. if the battery was discharged, you will have to:
R set the clock via Audio 20 or COMAND Online
(see separate operating instructions)
R reset the function for folding the exterior mir-
rors in/out automatically, by folding the mir-
rors out once (Y page 94). Batteries
255Breakdown assistance Z
Page 259 of 293
Charging the 12‑
volt batteryG
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maximum
charging voltage of 14.8 V.
! Only charge the battery using the jump-start
connection point.
The jump-starting connection point is in the
engine compartment (Y page 258).
X Open the bonnet.
X Connect the battery charger to the positive
terminal and earth point in the same order as
when connecting the donor battery in the
jump-starting procedure (Y page 258).
If the indicator/warning lamps do not light up at
low temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may neither jump-start the vehicle nor charge the
battery. The service life of a battery that has
been thawed may be reduced. The starting char-
acteristics may be impaired, especially at low temperatures. Have the thawed battery
checked at a qualified specialist workshop.
Only charge the installed battery with a battery
charger which has been tested and approved by
Mercedes-Benz. A battery charger unit specially
adapted for Mercedes-Benz vehicles and tested
and approved by Mercedes-Benz is available as an accessory. This device permits charging of
the battery in position. Contact a Mercedes-
Benz Service Centre for information and availa-
bility. Read the battery charger's operating
instructions before charging the battery. High-voltage battery - important
safety notes
G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery could exceeda critical value. In this case, flammable gas
escapes through a vent valve in the vehicle's
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger area immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. 256
BatteriesBreakdown assistance
Page 261 of 293
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a pos- itive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid
thoroughly with plenty of clean water and seek medical attention at once. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Avoid repeated and lengthy starting attempts.
Do not use a rapid-charging device to start the engine.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may neither jump-start the vehicle nor charge the
battery. The service life of a battery that has been thawed may be reduced. Have the thawed battery checked at a qualified specialist workshop.
If the 12 V battery is discharged, or after the vehicle has been jump-started, the Without chang‐ Without chang‐
ing
ing gear,
gear, consult
consult workshop
workshop message appears. There is a malfunction in the on-board voltage.
Visit a qualified specialist workshop immediately.
The drive system cannot be started if the 12 V battery is discharged. This is not dependant on
whether the high-voltage battery is charged or not. The vehicle cannot be jump-started if the high-
voltage battery is discharged. The high-voltage battery must first be charged. 258
Jump-startingBreakdown assistance
Page 262 of 293
The drive system can be started using another vehicle.
R Only use batteries with an equal nominal voltage (12 volts).
R Make sure that the battery of the donor vehicle does not have a significantly lower capacity than
the discharged battery.
R Use jump leads with a sufficient cross-section and insulated terminal clamps from a qualified
specialist workshop, e.g. a Mercedes-Benz Service Centre.
R Make sure that the two vehicles do not touch.
R Route the jump leads so that they cannot be caught by rotating components in the engine com-
partment.
R Do not disconnect the discharged battery from the vehicle's electrical system. X
Switch off the engine of both vehicles.
X Shift the transmission to position P.
X Switch off all electrical consumers.
X Remove battery cover :.
X Connect positive terminal ;on the vehicle with the flat battery to positive terminal =of the
donor vehicle using the red jump lead. Begin with the flat battery.
X Connect negative terminal ?of the donor vehicle to negative terminal Aof the vehicle with the
flat battery using the black jump lead. Begin with donor vehicle's battery B.
X Start the engine of the donor vehicle and run it at idling speed.
X Switch on the ignition in the vehicle with the flat battery.
X If the drive system cannot be activated immediately, wait for approximately 60 seconds between
starting attempts.
If the drive system does not start, call a breakdown service.
i Jump-starting cables and further information regarding jump starting can be obtained at any
qualified specialist workshop. Jump-starting
259Breakdown assistance Z