charging MERCEDES-BENZ B-CLASS HATCHBACK 2015 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: B-CLASS HATCHBACK, Model: MERCEDES-BENZ B-CLASS HATCHBACK 2015Pages: 293, PDF Size: 10.83 MB
Page 147 of 293
Problems with the charging process
Problem
Possible causes/consequences and
M
MSolutions The charge socket flap
cannot be opened. The charge socket flap is not unlocked.
X Unlock the vehicle (Y page 72). The key batteries are discharged.
X Unlock the vehicle manually using the key (Y page 73). The charge socket flap is unlocked, but the opening mechanism is
jammed.
X Lock and unlock the vehicle.
If, after that, the opening mechanism is still jammed:
X Manually unlock the charge socket flap using the emergency
release (Y page 143).
X Consult a qualified specialist workshop. The charging cable can-
not be inserted into the
vehicle socket. The vehicle socket is locked.
X
Ensure that the selector lever is in position P.The high-voltage battery
is not being charged. The
Ý indicator lamp on
the vehicle socket
flashes red. A malfunction has occurred during the initialisation of the charging
process.
X Ensure that the charging cable is connected to the mains socket.
X Remove the charging cable connector from the vehicle socket and
wait 30 seconds; then re-insert it into the vehicle socket.
X If the problem persists, consult a qualified specialist workshop. The high-voltage battery
is not charged during the
charging process when
connected to a mains
socket. The Ýindica-
tor lamp on the vehicle
socket does not light up
after the charging cable
connector has been
inserted into the vehicle
socket. The mains socket is faulty.
X Have the mains socket checked to test if it is functioning properly.
or X Use a different mains socket. The charging cable con-
nector cannot be
removed from the vehi-
cle socket. The charging cable connector has not been unlocked.
X Press button %on the key. The charging cable connector on the
vehicle socket is unlocked.
X Remove the charging cable connector from the vehicle socket. The charging cable connector is blocked.
X Manually unlock the charge socket flap using the emergency
release (Y page 143).
X Consult a qualified specialist workshop. 144
High-voltage batteryDriving and parking
Page 150 of 293
Applying automatically
When the vehicle's HOLD function is holding the
vehicle at a standstill, the electric parking brake is engaged automatically.
In addition, at least one of the following condi-
tions must be fulfilled:
R the drive system is switched off
R the driver's door is open and the seat belt is
not fastened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
Releasing automatically The electric parking brake of your vehicle is
released automatically when all of the following
conditions are fulfilled:
R the vehicle has been started
R the transmission is in position Dor R
R the seat belt is fastened
R you depress the accelerator pedal
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed
R you have shifted out of transmission position
P or you have previously driven faster than
3 km/h
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise, the parking
brake will be released and the vehicle will start
to move.
Emergency braking The vehicle can also be braked during an emer-
gency by using the electric parking brake.
X While driving, push handle :of the electric
parking brake (Y page 146).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking brake
handle :is depressed, the greater the brak-
ing force. During braking:
R a warning tone sounds
R the Release parking brake
Release parking brake message
appears
R the red !indicator lamp in the instrument
cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked up for longer than
six weeks, it may suffer from lack of use.
X Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Your vehicle is powered by an electric motor.
The electric motor draws the energy required to
drive the vehicle from the high-voltage battery.
When braking and rolling, kinetic energy is con- verted into electrical energy by energy recovery
and stored in the high-voltage battery.
The range of the vehicle is reduced when con-
sumers are switched on, e.g. THERMOTRONIC. Driving tips
147Driving and pa rking Z
Page 176 of 293
E-CELL display
G
WARNING
There is a risk of an accident if you accelerate or overtake when the power output of the
drive system is reduced.
You should therefore adapt your driving style
and drive particularly carefully. Charge the
high-voltage battery at a charge station imme- diately. X
Start the drive system (Y page 128).
E-CELL display :shows the available power
of the drive system.
Under normal operating conditions, E-CELL dis-
play :is in the maximum range.
The power output available may deviate from
the maximum range in the event of:
R very high or low outside temperatures
R very high performance requirements for a lon-
ger period of time
R very low charge status of the high-voltage
battery
R a malfunction in the drive system
The reduced power output can be improved by
charging the high-voltage battery (Y page 134). Power display
Power display
:contains two areas:
R Area above 0
Here, the current amount of power that the
drive system is feeding to the wheels is dis-
played.
R Area below 0
Here, the vehicle's recuperative power in
overrun mode is displayed.
If the needle for the power display is in the OFF
position, the vehicle is not ready to drive
because:
R the drive system has not yet started
R the charging cable is still connected to the
vehicle socket
R there is insufficient power available from the
high-voltage battery
R the vehicle's high-voltage electrical system is
malfunctioning
When the drive system is started, the needle in
the power display moves to position 0. The dis-
play Ready
Ready appears in the lower multifunction
display. The vehicle is ready to drive.
The boost area for maximum acceleration can
be reached using kickdown (Y page 131).
The braking performance of the electric motor
using recuperative braking is, in some operating
modes, either reduced or not effective:
R when the charge status of the high-voltage
battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when driving close to the maximum speed
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control Displays and operation
173On-board computer and displays Z
Page 177 of 293
If necessary, counteract the reduced regenera-
tive braking effect by applying the brake your-
self. Charge level display
Charge status display
:shows the charge sta-
tus of the high-voltage battery.
The charge value is shown as a percentage in the
energy flow
energy flow menu in the instrument cluster
(Y page 177).
i The
energy flow
energy flow menu can also be dis-
played n the COMAND/Audio display.
The charge level of the high-voltage battery has dropped into the reserve range if the drive sys-
tem is running and:
R the Drive battery Reserve level Drive battery Reserve level mes-
sage appears in the display
R the indicator lamp in the instrument cluster
lights up
Charge the high-voltage battery from a state of
charge of less than 20% at a:
R mains socket
R charging station
The braking performance of the electric motor
using recuperative braking is, in some operating
modes, either reduced or not effective:
R when the charge status of the high-voltage
battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If you do not make an additional effort to apply
the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative braking effect by applying the
brake yourself. Operating the on-board computer
Overview :
Multifunction display
; Right control panel
= Left control panel
X To activate the on-board computer: turn
the key to position 1in the ignition lock.
You can control the multifunction display and
the settings in the on-board computer using the buttons on the multifunction steering wheel.
Left control panel =
; R
Calls up the menu and menu bar 9
: Press briefly:
R Scrolls through lists
R Selects a submenu or function
R In the Audio Audio menu: selects the
previous or next station, when the preset list or station list is active,
or an audio track or video scene
R In the Tel Tel(Telephone) menu:
switches to the phone book and
selects a name or telephone num-
ber 174
Displays and operationOn-board computer and displays
Page 180 of 293
Further information on the ECO display
(Y page 148).
Energy flow Energy flow display
The energy flow display can be shown in the
multifunction display and in the COMAND/
Audio display. X Press the =or; button on the steering
wheel to select the Trip Tripmenu.
X Confirm by pressing aon the steering
wheel.
X Use : or9 to select Energy flow
Energy flow .
The active components are highlighted in the
energy flow display.
The energy flow is indicated by arrows. The
arrows have a different colour depending on the
operating state:
R Green: energy recuperation
R White: normal energy consumption
R Red: increased energy consumption
Drive system switched on when the vehi-
cle is stationary or in overrun mode The drive system is switched on while the vehi-
cle is stationary. Alternatively, the drive system is switched on while the vehicle is in transmis-
sion position D+
or N.
There are no arrows indicating energy flow.
Drive system switched off and high-volt-
age battery being charged The drive system is switched off. The charging
cable is connected and the high-voltage battery
is being charged.
The arrows for the energy flow are shown in
green.
Normal driving The drive system powers the vehicle.
The arrows for the energy flow are shown in
white.
Boost driving mode If high power is required, the boost mode takes
effect.
The arrows for the energy flow are shown in red.
Energy recuperation mode The kinetic energy of the vehicle is converted
into electrical energy. The Recuperative Brake
System is active. The high-voltage battery is
charging.
The arrows for the energy flow are shown in
green. Menus and submenus
177On-board computer and displays Z
Page 187 of 293
Service menu
Depending on the equipment fitted in the vehi-
cle, you have the following options in the Serv.
Serv.
menu:
R Calling up display messages in the message
memory (Y page 189)
R Checking the tyre pressure electronically
(Y page 270)
R Calling up the service due date
(Y page 242) Settings menu
Introduction Depending on the equipment fitted in the vehi-
cle, In the Settings Settings menu you have the follow-
ing options:
R Changing the E-CELL settings
R Changing the instrument cluster settings
R Changing the light settings
R Changing the vehicle settings
R Changing the convenience settings
R Restoring the factory settings
E‑CELL menu Departure time
In the E-CELL
E-CELL menu you can choose to cool
down or heat the vehicle interior for a prede-
fined departure time. If you have selected position
Pand the charging
cable is connected, the on-board computer dis- plays:
R the expected high-voltage battery charge
time or
R the RANGE PLUS charge status for the depar-
ture time set.
Changing the departure time
X Press the =or; button on the steering
wheel to select the Settings Settingsmenu.
X Press 9or: on the steering wheel to
select the E‑CELL E‑CELLmenu.
X Press 9or: to select Depart.
Depart. time
time.
X Press ato confirm.
You will see the selected setting.
X Press the :or9 button to select A
A, B
B
or Change C
Change C.
X Press ato confirm.
X Press =or; to select Depart.
Depart. time
time
Hours
Hours.
X Press the 9or: button to set the
hour.
X Press =or; to select Depart.
Depart. time
time
Minutes
Minutes.
X Press 9or: to set the minutes.
X Press ato confirm.
After changing from one menu to another, the departure time setting is stored.
Selecting the departure time
X Press the =or; button on the steering
wheel to select the Settings
Settings menu.
X Press 9or: on the steering wheel to
select the E‑CELL
E‑CELLmenu.
X Press 9or: to select Depart.
Depart. time
time.
X Press ato confirm.
X Press the :or9 button to select one
of the three departure times or Timer
Timeroff
off (no
timer active).
X Press ato confirm.
Charging with RANGE PLUS If you have selected position Pand the charging
cable is connected, the on-board computer dis- plays:
R the expected high-voltage battery charge
time or
R the RANGE PLUS charge status for the depar-
ture time set. 184
Menus and submenusOn-board computer and displays
Page 188 of 293
RANGE PLUS charges when:
R you have activated RANGE PLUS via the
centre console prior to charging and
R the high-voltage battery is fully charged.
If charging is not complete by departure time,
the maximum range will notbe available. Example:
R Set departure time: 6:41 a.m.
R End time for standard high-voltage battery
charging: 6:00 a.m.
R Charge status RANGE PLUS at 6:41 a.m.: half
of the additional range
R The maximum additional range is reduced by
half.
Pre-entry climate control at time of depar-
ture
If you activate the "Rem. Climate Control at
departure time" function, the vehicle interior is
heated or cooled prior to a desired departure
time.
i To heat or cool the vehicle interior for a
desired departure time, the high-voltage bat-
tery must be sufficiently charged. Activate the climate control function primarily when the
high-voltage battery is being charged. You
must also set a departure time using the E-
E-
CELL CELL submenu (Y page 184).
Switching "Pre-entry climate control at
departure time" on/off
X Press the =or; button on the steering
wheel to select the Settings
Settingsmenu.
X Use 9 or: to select the E-CELL
E-CELL sub-
menu.
X Press ato confirm.
X Press 9or: to select Pre-entry
Pre-entry
climate control at depart. time:
climate control at depart. time:.
X Press ato activate or deactivate.
The vehicle interior will then be heated or
cooled prior to the predefined departure time. If a departure time is selected, the yellow
indicator lamp lights up on the auxiliary heat-
ing button.
You can use the on-board computer to specify
up to three departure times in the E-CELL E-CELLsub-
menu. One of the specified departure times may
be preselected (Y page 184).
Pre-entry climate control (via key)
Pre-entry climate control via the key is switched on temporarily when the vehicle is unlocked
using the key. In order to switch on pre-entry
climate control via the key, the function has to
be activated using the on-board computer.
Activating/deactivating pre-entry climate
control via the key
X Press the =or; button on the steering
wheel to select the Settings Settingsmenu.
X Use 9 or: to select the E-CELL
E-CELLsub-
menu.
X Press ato confirm.
X Press 9or: to select Pre-entry
Pre-entry
climate control (via key)
climate control (via key).
X Press ato activate or deactivate.
If pre-entry climate control via key is activa-
ted, pre-entry climate control using the key is switched on temporarily when you unlock thevehicle.
Setting the maximum charge current Before charging the high-voltage battery, check
the maximum permissible charge current for the relevant power socket.
You can set a maximum charge current in the E- E-
CELL
CELL menu.
It is only necessary to select the maximum
charge current if there are no charge current
settings on the charging cable.
i The maximum charge current values in the
on-board computer may deviate from the
charging cable values. Example: changing the charge current
:
Setting the maximum charge current Menus and submenus
185On-board computer and displays Z
Page 215 of 293
Display messages
Possible causes/consequences and
M
MSolutions Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Telephone Telephone
No
Noservice
service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 241).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. î
Charger cable con‐ Charger cable con‐
nected nected The charging cable is still connected to the vehicle socket.
X Remove the charging cable from vehicle socket. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. 212
Display
messagesOn-board computer and displays
Page 240 of 293
If it is permitted by law to operate communica-
tions equipment while the vehicle is in motion,
you may only do so if the traffic situation per-
mits. You may otherwise be distracted from the
traffic conditions, cause an accident and injure
yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus-
sion surrounding the possible health risk posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in the
vehicle
R that mutual interference between the vehicle
electronics and mobile phones is minimised
An exterior aerial has the following advantages:
R it conducts the electromagnetic fields gener-
ated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have an
exterior aerial
Information on retrofitting two-way radios and
mobile phones (RF transmitters) (Y page 280).
General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
More information on suitable mobile phones,
mobile phone brackets and on connecting Blue-
tooth ®
-capable mobile phones to
COMAND Online/Audio 20 can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when you
use the phone depend on your mobile phone
model and service provider.
Using a mobile phone To connect a mobile phone to the exterior aerial
and charge it, insert it into the mobile phone
bracket. X
Open the telephone compartment
(Y page 226).
X Place the mobile phone bracket into the pre-
installed fitting; see the separate installation
instructions for the mobile phone fitting.
X Insert the mobile phone into the mobile phone
bracket; see the separate installation instruc- tions for the mobile phone fitting.
i The mobile phone can also be operated
without being in the bracket. However, the
charging function and aerial function are not
available.
In order to use Bluetooth ®
(SAP profile) on your
telephone module, you must first insert the tele-
phone module into the pre-installed fitting. This connects it to the exterior aerial. If you wish to
charge the mobile phone, then you must con-
nect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in the
Digital Owner's Manual.
Operating the mobile phone You can operate the telephone using the
6
and ~ buttons on the multifunction steering
wheel. You can operate other mobile phone
functions via the on-board computer
(Y page 181).
When you remove the key from the ignition lock, the mobile phone is disconnected from the vehi-cle. You can then no longer make calls using the
hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is transferred over to the mobile phone. It is then possible to
continue the conversation on the mobile phone. Features
237Stowing and features Z
Page 257 of 293
X
Drive to the nearest qualified specialist work-
shop and have the tyre changed there.
X Have the tyre sealant bottle and the filler hose
replaced as soon as possible at a qualified
specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist workshop. Batteries
12 V battery - important safety notes
Work on the batteries, e.g. removing or fitting,
requires specialist knowledge and the use of
special tools. For this reason, always have work on the batteries carried out at a qualified spe-
cialist workshop. G
WARNING
The battery terminal clamps can remain under voltage even after being disconnected. If work
on the battery is carried out incorrectly, a
short-circuit may result. There is a risk of fire.
Always have work on the batteries carried out
at a qualified specialist workshop. Never dis-
connect a battery yourself. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering manoeuvres
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. Always have work on the battery carried out at a
qualified specialist workshop.
Further information about ABS (Y page 61) and
ESP ®
(Y page 65). G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture is created
while the battery is charging and when jump-
starting.
Always make sure that neither you nor the bat-
tery is electrostatically charged. Electrostatic
charge is created, for example: R by wearing synthetic fibre clothing
R by friction between clothing and the seat
R when you pull or push the battery across car-
pet or other synthetic materials
R when you rub the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jump leads.
R Never connect or disconnect the battery
terminals while the engine is running. 254
BatteriesBreakdown assistance