automatic MERCEDES-BENZ C-Class 2011 W204 Owners Manual

switched off. Check that all the indicator
lamps in the instrument cluster are off. You
may otherwise destroy electronic
components, such as the alternator.
! Like other batteries, the vehicle battery
may discharge over time if you do not use
the vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center. You can also charge the
battery with a charger recommended by
Mercedes-Benz. Contact an authorized
Mercedes-Benz Center for further
information.
The battery, breather hose and cover of the
positive terminal clamp must be installed
securely during operation.
i Remove the key if you park the vehicle
and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing, charging or replacing. Always have
this work performed at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
i If the power supply has been interrupted,
e.g. if the battery has been reconnected,
you must carry out the following tasks:
R set the clock ( Y page 179).
R reset the function for automatically
folding the exterior mirrors in/out by
folding the mirrors out once
( Y page 100).
Charging the battery
GWarning
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during
charging and cause explosions that may
result in paint damage, corrosion or personal
injury.
An accessory battery charge unit specially
adapted for Mercedes-Benz vehicles and
tested and approved by Mercedes-Benz is
available. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for
information and availability.
Charge the battery in accordance with the
separate instructions for the accessory
battery charger.GWarning!
There is a risk of acid burns during the
charging process due to the gases which
escape from the battery. Do not lean over the
battery during the charging process.
GWarning!
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment ( Y page 262).
XOpen the hood ( Y page 238).XConnect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure
( Y page 262).Battery261Breakdown assistanceBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 261Z

XManual transmission: engage neutral.XAutomatic transmission: move the selector lever to P.XSwitch off all electrical consumers (e.g. radio, blower etc.).XOpen the hood ( Y page 238).
Position number B identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
! Never swap the terminal connections.
XSlide cover : of positive terminal ; in the direction of the arrow.XConnect positive terminal ; on your vehicle to positive terminal = of donor battery B
using the jumper cable, beginning with your own battery.XStart the engine of the donor vehicle and run it at idling speed.XConnect negative terminal ? of donor battery B to earth point A of your vehicle using
the jumper cable, connecting the jumper cable to donor battery B first.XStart the engine.XFirst remove the jumper cable from earth point A and negative terminal ?, then from
positive terminal ; and positive terminal =, each time disconnecting from the battery on
your own vehicle first.XHave the battery checked at a qualified specialist workshop, e.g. an authorized Mercedes-
Benz Center.Jump-starting263Breakdown assistanceBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 263Z

Towing and tow-starting
Important safety notes
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine will not run.
R there is a malfunction in the brake system.
R there is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2 in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0 and leave it in the ignition lock.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
The automatic transmission must be in
position N while the vehicle is being towed.
The battery must be connected and charged.
Otherwise:
R you will not be able to turn the SmartKey to
position 2 in the ignition lock.
R you will not be able to shift the automatic
transmission to position N.
Vehicles with automatic transmission:
manually release the selector lever lock in
position P(Y page 144).
i Switch the automatic lock ( Y page 181)
off before towing. Otherwise, you could
lock yourself out of the vehicle when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit ( Y page 253).GWarning
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
264Towing and tow-startingBreakdown assistance
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 264

XPress the mark on cover : inwards, in the
direction of the arrow.
XTake cover : off the opening.XScrew in and tighten the towing eye
clockwise to the stop.
Removing the towing eye
XUnscrew and remove the towing eye.XAttach cover : to the bumper and press
until it engages.
XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When having your vehicle towed with the rear
axle raised, observe the important safety
notes (Y page 264).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP® could
otherwise damage the brake system.
XSwitch on the hazard warning flashers
(Y page 109).
XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.
XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing vehicles with both axles on
the ground
When having your vehicle towed, observe the
important safety notes (Y page 264).
GWarning
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
XTurn the SmartKey to position 2 in the
ignition lock.
XWhen the vehicle is stationary, depress the
brake pedal and hold it down.
XVehicles with manual transmission:
depress the clutch pedal.
XShift to neutral.
or
XVehicles with automatic transmission:
shift the automatic transmission to
position N.
XRelease the brake pedal.XRelease the parking brake.XSwitch on the hazard warning flashers
(Y page 109).
iWhen towing with the hazard warning
flashers switched on, use the combination
switch as usual to signal in which direction
you are changing. In this case, only the
indicator lamps for the direction of travel
flash. When you reset the combination
switch, the hazard warning flashers start
flashing again.
Towing and tow-starting265Breakdown assistanceBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 265Z

Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.XVehicles with manual transmission:
shift to neutral.XVehicles with automatic transmission:
turn the SmartKey to position 2 in the
ignition lock.XShift the selector lever to N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the parking brake.XVehicles with manual transmission:
shift to first gear or reverse gear.XVehicles with automatic transmission:
move the selector lever to P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Tow-starting (emergency engine
starting)
When tow-starting, observe the important
safety notes ( Y page 264).
! Vehicles with an automatic transmission
must not be tow-started. You could
otherwise damage the automatic
transmission.
Before tow-starting:
R the battery must be connected
R the engine must be cold
R the catalytic converter must be cold
XSwitch on the hazard warning
lamps( Y page 109).XInstall the towing eye ( Y page 264).XDepress and hold the brake pedal.XTurn the SmartKey to position 2 in the
ignition lock.XDepress and hold the clutch pedal.XShift to neutral.XRelease the brake pedal.XShift to second gear.XTow-start the vehicle.XRelease the clutch pedal slowly and do not
depress the accelerator pedal when doing
so.
The engine is started.XDepress the clutch pedal and shift to
neutral.XEngage the parking brake.XStop the vehicle in a suitable location to
remove the tow bar or the tow rope.XRemove the towing eye ( Y page 265).XSwitch off the hazard warning lamps.
Fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
will fail.
GWarning
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
determined and remedied by an authorized
Mercedes-Benz Center.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart. An authorized
266FusesBreakdown assistance
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 266

reached the level at which the low tire
pressure indicator lamp of the TPMS lights up.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure indicator lamp. When the
system detects a malfunction, the indicator
lamp will flash for approximately 1 minute and
then remain illuminated. This sequence will
continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the
malfunction indicator is lit, the system may
not be able to detect or signal low tire
pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction indicator after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
i If the tire pressure monitor is
malfunctioning, it may take more than
10 minutes for the tire pressure warning
lamp to inform you of the malfunction by
flashing for 60 seconds and then remaining
lit.
When the malfunction has been rectified,
the tire pressure warning lamp goes out
after driving for a few minutes.
Information on tire pressures is displayed in
the multifunction display. After a few minutes
of driving, the current tire pressure of each
tire is shown in the multifunction display.
i The tire pressure values indicated by the
on-board computer may differ from those
measured at a gas station with a pressure
gauge. The tire pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tire pressure
values indicated by a pressure gauge arehigher than those shown by the on-board
computer. In this case, do not reduce the
tire pressures.
i The operation of the tire pressure monitor
can be affected by interference from radio
transmitting equipment (e.g. radio
headphones, two-way radios) that may be
operated in or near the vehicle.
i This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation.
Unauthorized modifications to the device
could void the user’s authority to operate
the equipment.
Checking tire pressure electronicallyXMake sure that the SmartKey is in
position 2 ( Y page 131) in the ignition lock.XPress the = or ; button to select the
Service menu.XPress the 9 or : button to select
Tire Pressure .XPress the a button.
The current tire pressure for each wheel will
be displayed in the multifunction display.
If the vehicle has been parked for longer than
20 minutes, the Tire pressures will be
displayed after driving a few
minutes message appears in the display.
After a teach-in period, the tire pressure
monitor automatically recognizes new wheels
or new sensors. As long as a clear allocation
of the tire pressure values to the individual
wheels is not possible, the Tire Pressure
Monitor Active message is shown instead
of the tire pressure display. The tire pressures
are already being monitored.
278Tire pressuresTires and wheels
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 278

Vehicle modelCapacityFuel, coolant,
lubricants etc.Windshield/
headlamp
cleaning
systemC 250 45
C 250 4MATIC 45
C 300 4MATIC
C 350 4MATIC 45
C 63 AMG6.3 US qt (6.0 l)MB windshield
washer
concentrate 47
( Y page 310)
Mixing ratio for
washer fluid
( Y page 310)C 300
C 3503.7 US qt (3.5 l)Fuel
Important safety notesGWarning
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health.
Premium-grade unleaded gasoline
! To ensure the longevity and full
performance of the engine, only premium-
grade unleaded gasoline must be used.
If premium-grade unleaded gasoline is
unavailable and regular gasoline is used,
observe the following precautions:
R only fill the fuel tank to half full with
regular unleaded gasoline and add the
rest as soon as possible with premium-
grade unleaded gasoline.
R do not drive at the maximum speed.
Ravoid sudden acceleration.
R when the vehicle is carrying a light cargo,
e.g. two passengers without luggage, do
not allow the engine to rev above
3000 rpm.
R when the vehicle is fully loaded or being
operated in mountainous terrain, do not
depress the accelerator pedal further
than 2
/ 3 of the pedal travel.
Flexible fuel vehicles
Important safety notes
All C 300 models with automatic
transmission are flexible fuel vehicles.
Flexible fuel vehicles are identified by a label
reading Premium gasoline or E85 only on
the inside of the fuel filler flap.
Flexible fuel vehicles are designed to operate
on premium unleaded gasoline and ethanol
fuel (E85) or a mixture of these two. Ethanol
fuel (E85) is a mixture of approximately 85%
ethanol and 15% unleaded gasoline.
GWarning
Ethanol fuel (E85) and its vapors are highly
flammable, poisonous and highly
combustible. Ethanol fuel causes serious
injury if it ignites, if it comes into contact with
your skin or if you inhale the vapors. Avoid
inhaling ethanol vapors and ethanol coming
45 Canada only.
47 Mixed with water or premixed washer fluid with antifreeze protection.306Service products and capacitiesTechnical data
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 306