display MERCEDES-BENZ C-Class 2011 W204 Owner's Manual
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iIf you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the trunk handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 227) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 30
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull on the handle
of the trunk lid again.
Remote vehicle locking in an
emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
locked by remote control message
appears in the multifunction display.
i The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law30 USA only.Features231Loading, stowing and featuresBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 231Z
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Clearing the remote control memoryXTurn the SmartKey to position 2 in the
ignition lock.XPress and hold transmitter buttons ;
and ? for approximately 20 seconds until
indicator lamp : flashes rapidly.
The memory is cleared.
i You should clear the remote control
memory before selling the vehicle.
Compass
To obtain correct direction display in rear-
view mirror :, the compass must be
calibrated and the magnetic field zone set.
XTo call up the compass: briefly press
button =.
The compass indicates the direction in
which the vehicle is currently driving: N, NE ,
E , SE , S , SW , W or NW.XTo calibrate the compass: determine
your position using the following the zone
maps.
Zone map for North America
Zone map for South America
XPress and hold button = for approximately
three seconds.
The currently selected zone appears in
compass display ;.XTo select the zone: press button =
repeatedly until the desired zone is
selected.
The zone has been selected when compass
display ; shows the point of the compass.
This takes a few seconds.XTo calibrate the compass: make sure that
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a circle without impeding the remaining
traffic.
In order to calibrate the compass correctly,
observe the following points:
Rcalibrate the compass in the open and not
in the vicinity of steel structures or high-
voltage power lines
Rswitch off electrical consumers such as
climate control, the windscreen wipers or
the rear window heating
Rclose all doors and the trunk lid
XSwitch on the ignition.XPress and hold button = for approximately
six seconds until the C symbol appears in
compass display ;.
XDrive a full circle at approximately 3 mph
(5 km/h) to 6 mph (10 km/h).
Once the calibration has been successfully
completed, the current heading appears in
compass display ;.
Floormat on the driver's side
GWarning!
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement.
XSlide seat backwards.XTo install: place the floormat in position.XPress floormat eyelets : onto retainer
pins ;.
XTo remove: pull the floormats off
retainers ;.
XRemove the floormat.236FeaturesLoading, stowing and features
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On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 132).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
GWarning
In order to avoid any potentially serious burns:
Ruse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
Rdo not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.
Rusing a rag, slowly turn the cap
approximately 1/2 turn to relieve excess
pressure. If opened immediately, scalding
hot fluid and steam will be blown out under
pressure.
Rdo not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts.
XSlowly turn cap : half a turn counter-
clockwise and allow excess pressure to
escape.
XTurn cap : further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant is approximately 0.6 in
(1.5 cm) higher when warm, there is
enough coolant in coolant expansion
tank ;.
XIf necessary, add coolant which has been
tested and approved by Mercedes-Benz.
XReplace cap : and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 310).
Windshield washer system/headlamp
cleaning system
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
GWarning
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
! At temperatures below freezing, always
fill the washer fluid container with a mix of
windshield washer concentrate and
antifreeze additive. There is otherwise a
risk of damaging the windshield washer
system/headlamp cleaning system.
! Only use washer fluid concentrate which
is suitable for plastic lenses. Unsuitable
washer fluid concentrate could damage the
plastic lenses of the headlamps.
! Do not add distilled or de-ionized water to
the washer fluid container. Otherwise, the
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fluid level measuring gauge could be
damaged.
iAdd windshield washer concentrate, e.g.
MB SummerFit, to the washer fluid all year
round.
Example: washer fluid reservoir
XMix the windshield washer fluid in a
container beforehand.
XAt temperatures above freezing: fill the
washer fluid reservoir with a mix of water
and windshield washer concentrate (e.g.
MB SummerFit).
XAt temperatures below freezing: fill the
washer fluid reservoir with a mix of water
and MB SummerFit windshield washer
concentrate. For information on the mixing
ratio, see (Y page 310) or use the premixed
windshield washer solution with antifreeze
available in specialist stores.
XTo open: pull cap : upwards by the tab.XAdd the premixed washer fluid.XTo close: press cap : onto the filler neck
until it engages.
Brake fluid level
! If you discover that the brake fluid level in
the brake fluid reservoir has fallen to the
MIN mark or below, check the brake
system for leaks immediately. Also check
the brake lining thickness. Contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center
immediately.
Do not top up the brake fluid. This will not
rectify the malfunction.
Only check the brake fluid level when the
vehicle is stationary and on a level surface.
The brake fluid level is correct if it is between
MIN marking ; and MAX marking : on the
brake fluid reservoir.
Maintenance
Service interval display
Service messages
Information about the type of service and
service intervals (see separate Service
Booklet)
You can obtain more information at an
authorized Mercedes-Benz Center or at
www.mbusa.com (USA only).
The service interval display informs you of the
next service due date.
If a service is overdue, you will also hear a
warning tone.
The multifunction display shows a service
message for a few seconds, e.g.
Next Service A in .. mls
Service A due
Service A Exceeded By .. mls
The letter indicates which service is due. A
stands for a minor service and B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
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You can obtain further information at an
authorized Mercedes-Benz Center.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:XBefore disconnecting the battery, call up
the service due date in the multifunction
display and note it down.
or
XSubtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
Hiding the service message
XPress % or a on the steering wheel.
Displaying the service message
XSwitch on the ignition.XPress = or ; to select the Service
menu on the steering wheel.XPress 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the
multifunction display.
Points to remember
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the service interval display after the
necessary service work has been carried out.
You can obtain more information, e.g. on
maintenance work, at an authorized
Mercedes-Benz Center or directly at
Mercedes-Benz.
! If the service interval indicator has been
inadvertently reset, this setting can be
corrected at an authorized Mercedes-Benz
Center.
Have the service work carried out as
described in the Service Booklet. There
may otherwise be increased wear, resulting
in damage to the vehicle or to the major
assemblies.
Care
Notes on care
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
GWarning
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
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Cleaning the sensorsXClean sensors : of the driving systems
with water, car shampoo and a soft cloth.
! When cleaning the sensors with a power
washer, maintain a distance between the
vehicle and the nozzle of the power washer
of at least 11.8 in (30 cm). Information
about the correct distance is available from
the equipment manufacturer.
Cleaning the rear view camera
XUse clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the rear view camera with a power
washer.
Cleaning the exhaust tail pipes
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
XClean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Interior care
Cleaning the display
XBefore cleaning the display, make sure that
it is switched off and has cooled down.
XClean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display cleaner.
XDry the display surface using a dry
microfiber cloth.
! For cleaning, do not use any of the
following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
Cleaning the plastic trim
GWarning!
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
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monitor cannot function reliably. Only
restart the tire pressure loss warning
system/tire pressure monitor when the
defective wheel has been replaced with a
new wheel.
Vehicles with tire pressure monitor: all
mounted wheels must be equipped with
functioning sensors and the defective
wheel should no longer be in the vehicle.
MOExtended run-flat system
The MOExtended run-flat system allows you
to drive on even if there is a complete loss of
pressure in one or more tires.
The MOExtended run-flat system may only be
used in conjunction with the activated tire
pressure loss warning system or with the
activated tire pressure monitor.
The maximum permissible distance which
can be driven in run-flat mode depends on the
cargo in the vehicle. You can drive 50 miles
(80 km) if the vehicle is partially laden and
18 miles (30 km) if it is fully laden.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph(80 km/h).
GWarning!
The handling characteristics of your vehicle
deteriorate in run-flat mode, for example:
R when cornering
R when braking
R when accelerating rapidly
Adapt your driving style accordingly and avoid
sudden changes in direction and sudden
acceleration, as well as driving over obstacles
(i.e. curbs, potholes), and driving off-road.
This is particularly the case when the vehicle
is heavily laden.
The maximum permissible distance that can
be driven in run-flat mode depends to a large
extent on the loads placed on the vehicle. It
can be shorter due to high speeds, a heavy
cargo, sudden changes in direction, the road
surface condition, outside temperature, etc.,
or further if you drive carefully and
conservatively.
Do not continue to drive in run-flat mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in run-flat mode, you must have
the wheel(s) checked for damage at a
qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required. The faulty tire
must be replaced in every case.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
i When replacing one or all tires, make sure
that you only use tires marked
MOExtended and of the specified size for
the vehicle.
Battery
Important safety notes
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
! Have the battery checked regularly at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Observe the service intervals in the Service
Booklet or for further information consult a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Have the battery charge checked more
frequently if you use the vehicle mainly for
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Rfail from being overheated
R adversely affect handling
Overinflated tires can:GWarning
Follow recommended tire inflation pressures.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Overinflated tires can:
R adversely affect handling
R wear excessively and/or unevenly
R be more likely to become damaged
R adversely affect ride comfort
R increase stopping distance
Checking tire pressures
Important safety notes
GWarning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Check the tire pressure at least once a month.
Only check and correct tire pressures when
the tires are cold ( Y page 272).
Checking the tire pressures manually
In order to determine and adjust the tire
pressures, proceed as follows:
XRemove the valve cap of the tire you wish
to check.XPress the tire pressure gauge securely onto
the valve.XRead the tire pressure and compare it with
the recommended value on the Tire and
Loading Information placard on the
B-pillar on the driver's side of your vehicle.XIf necessary, increase the tire pressure to
the recommended value ( Y page 272).XIf the tire pressure is too high, release air
by pressing down the metal pin in the valve
using the tip of a pen, for example. Then,
check the tire pressure again using the tire
pressure gauge.XScrew the valve cap onto the valve.XRepeat the steps for the other tires.
Tire pressure loss warning system
(Canada only)
Important safety notes
While the vehicle is in motion, the tire
pressure loss warning system monitors the
set tire pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tire. If the speed
of rotation of a wheel changes as a result of
a loss of pressure, a corresponding warning
message will appear in the multifunction
display.
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GWarning
If the Check Tire Pressure Soon message
appears in the multifunction display, one or
more tires are significantly underinflated.
Stop the vehicle as soon as possible and
inflate the tires to the pressure specified on
the vehicle's Tire and Loading Information
placard or (where available) in the tire
pressure table.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle's handling and stopping ability.
Check all tires when cold, including the spare
tire, at least once a month. The tires should
be inflated to the recommended pressure.
This information can be found:
R on the Tire and Loading Information placard
on the B-pillar on the driver's side
or
R in the table for the tire pressure on the
inside of the fuel filler flap
GWarning!
The tire pressure loss warning system does
not provide a warning for wrongly selected tire
inflation pressures. Always adjust tire
inflation pressure according to the Tire and
Loading Information placard on the driver's
door B-pillar or on the tire inflation pressure
label located on the inside of the fuel filler flap.
The tire pressure loss warning system does
not replace regular checks of the tire inflation
pressures since a gradual pressure loss in
more than one tire cannot be detected by the
tire pressure loss warning system.
The tire pressure loss warning system is not
able to issue a warning due to a sudden
dramatic loss of tire inflation pressure (e.g.
tire blowout caused by a foreign object). In
this case bring the vehicle to a halt by carefully
applying the brakes and avoiding abrupt
steering maneuvers.
The function of the tire pressure loss warning
system is limited or delayed if:
R snow chains are mounted on your vehicle.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style
(cornering at high speeds or driving with
high rates of acceleration).
R you are driving with a heavy cargo (in the
vehicle or on the roof).
Restarting the tire pressure loss
warning system
Restart the tire pressure loss warning system
if you have:
R changed the tire pressure
R changed the wheels or tires
R mounted new wheels or tires
XBefore restarting, refer to the Tire and
Loading Information placard on the
B-pillar on the driver's side or the tire
pressure table on the inside of the fuel filler
flap to ensure the tire pressure in all four
tires is set correctly for the current
operating conditions.XObserve the notes in the section on tire
pressures ( Y page 272).GWarning
The tire pressure loss warning system can
only give reliable warnings if you have set the
correct tire pressure.
If an incorrect tire pressure is set, these
incorrect values will be monitored.
A tire with insufficient pressure results in
vehicle instability when driving, thus
increasing the risk of an accident.
XMake sure that the SmartKey is in
position 2 ( Y page 131) in the ignition lock.XPress the = or ; button to select the
Service menu.276Tire pressuresTires and wheels
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