check engine MERCEDES-BENZ C-Class 2011 W204 User Guide

! To avoid damaging the wiper blades,
make sure that you touch only the wiper
arm of the wiper.
Replacing the wiper blades
Removing the wiper blades
XRemove the key from the ignition lock or
turn the key to position 0 (KEYLESS-GO).
XFold the wiper arm away from the
windshield until it engages.
XSet the wiper blade at right angles to the
wiper arm.
XRemove the wiper blade from the retainer
on the wiper arm in the direction of the
arrow.
Installing the wiper blade
XSlide the new wiper blade into the retainer
on the wiper arm in the opposite direction
to the arrow.
Make sure that the wiper blade slides fully
into the retainer on the wiper arm.
XTurn the wiper blade parallel to the wiper
arm.
XFold the wiper arm back onto the
windshield.
Problems with the windshield wipers
The windshield wipers are obstructed
Leaves or snow, for example, may be
obstructing the windshield wiper movement.
The wiper motor has been deactivated.
XFor safety reasons, you should remove the
key from the ignition lock.
or
XSwitch off the engine using the Start/Stop
button and open the driver's door.
XRemove the cause of the obstruction.XSwitch the windshield wipers back on.
The windshield wipers are inoperative
The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the
combination switch.
XHave the windshield wipers checked at a
qualified specialist workshop.
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GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Manual transmission: Wait until the vehicle is
stationary before removing the SmartKey
from the starter switch. The vehicle cannot be
steered when the SmartKey is removed from
the starter switch.
GWarning
It is dangerous to shift the automatic
transmission out of parking position P or
neutral position N if the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
! AMG vehicles: at low engine oil
temperatures (below 68 ‡ (+20 †), the
maximum engine speed is restricted in
order to protect the engine. To protect the
engine and maintain smooth engine
operation, avoid driving at full throttle when
the engine is cold.
SmartKey positions
SmartKeygTo remove the SmartKey
Vehicles with automatic transmission:
shift the transmission to position P.1Power supply for some consumers, such
as the windshield wipers2Ignition (power supply for all consumers)
and drive position3To start the engine
Once the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. The indicator lamps of the low-beam
headlamps, high-beam headlamps, turn
signal lamps or front fog lamps only light up
if the low-beam headlamps, high-beam
headlamps, turn signal lamps or front fog
lamps are switched on. If an indicator lamp
does not light up when the ignition is switched
on, check it and replace it if necessary. If an
indicator lamp does not go out after starting
the engine or lights up while the vehicle is in
motion, see ( Y page 203).
If the SmartKey is in position 0 in the ignition
lock for an extended period of time, it can no
longer be turned in the ignition lock. The
steering is then locked. To unlock, remove the
SmartKey and reinsert it in the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
XRemove the SmartKey when the engine is
switched off.
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If you cannot turn the SmartKey in the ignition
lock, the vehicle battery may not be charged
sufficiently.XCheck the vehicle battery and charge if
necessary ( Y page 261).
or
XJump-start the vehicle ( Y page 262).
i
The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO
Vehicles with KEYLESS-GO are equipped with
a SmartKey with an integrated KEYLESS-GO
function and a detachable Start/Stop button.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then you can insert the
SmartKey in the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. However, you should
always take the SmartKey with you when
leaving the vehicle. The vehicle can be
started with the Start/Stop button and the
electrical equipment can be operated while
the SmartKey is in the vehicle.
:Start/Stop button;Ignition lockXInsert Start/Stop button : into ignition
lock ;.
i
When you insert Start/Stop button :
into ignition lock ;, the system requires a
detection time of two seconds before you
can use Start/Stop button :.
XVehicles with manual transmission: shift to
neutral.
or
XVehicles with automatic transmission: shift
the transmission to position N.XDo not press the brake pedal.
Start/Stop button
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XPosition 0: if Start/Stop button : has not
yet been pressed, this corresponds to the
SmartKey being removed from the ignition.XPosition 1: press Start/Stop button :.
You can now activate the windshield
wipers, for example.
i If you then open the driver's door when in
this position, the power supply is
deactivated.
XPosition 2 (ignition): press Start/Stop
button : twice.
i
If you press Start/Stop button : once
when in this position and the driver's door
is open, the power supply is deactivated
again.
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. The indicator lamps of the low-beam
headlamps, high-beam headlamps, turn
signal lamps or front fog lamps only light up
if the low-beam headlamps, high-beam
headlamps, turn signal lamps or front fog
lamps are switched on. If an indicator lamp
does not light up when the ignition is switched
on, check it and replace it if necessary. If an
indicator lamp does not go out after the
engine is started or if it lights up while the
vehicle is in motion, see ( Y page 203).
Starting the engine
Important safety notes
GWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
! Do not depress the accelerator pedal
when starting the engine.
Manual transmissionXDepress the brake pedal and keep it
depressed.XFully depress the clutch pedal.XShift to neutral N.
i
You can only start the engine when the
clutch pedal is fully depressed.
Automatic transmission
XShift the transmission to position P.
i
The transmission position display in the
multifunction display shows P.
Starting procedure with the SmartKey
XTurn the SmartKey to position 3 in the
ignition lock (Y page 131) and release it as
soon as the engine is running.
Using KEYLESS-GO to start the engine
GWarning!
As long as the SmartKey is in your vehicle, the
vehicle can be started. Therefore, never leave
children unattended in the vehicle, as they
could otherwise accidentally start the engine.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Do
not leave children unattended in the vehicle,
or with access to an unlocked vehicle. A
child's unsupervised access to a vehicle could
result in an accident and/or serious personal
injury.
i The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey in the ignition lock. The
SmartKey must be in the vehicle.
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ProblemPossible causes/consequences and M SolutionsThe engine is not
running smoothly and
is misfiring.
There is a malfunction in the engine electronics or a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.XHave the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.
The coolant
temperature gauge
shows a value above
248 ‡(120 †).
The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant
to cool down.
XCheck the coolant level (Y page 240). Observe the warning
notes as you do so and add coolant if necessary.Manual transmission
Important safety notes
GWarning
When working on the vehicle, engage the
parking brake and shift the manual
transmission into the 1st gear or reverse R.
The vehicle could otherwise roll away, which
could result in an accident and/or serious
personal injury.
Gear lever
Gear lever
kReverse1 to 6Forward gears! When shifting between 5th and 6th gear,
you should always push the gear lever all
the way to the right. You could otherwise
shift unintentionally into 3rd or 4th gear
and damage the transmission.
If you shift down at too high a speed
(transmission braking), this can cause the
engine to overrev, leading to engine
damage.
Never hold the vehicle stopped on a hill by
using the clutch pedal. There is otherwise
a risk of damaging the clutch.
Engaging reverse gear
! Only shift into reverse gear R when the
vehicle is stationary as you can otherwise
damage the transmission.
XStop the vehicle.XDepress the clutch pedal fully.XShift to neutral.XMove the gear lever firmly to the left
beyond the point of resistance and then
forwards.
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Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into 2nd gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into 2nd gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop immediately.Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P, e.g. if
you wish to tow the vehicle away.
! Do not use any sharp-edged objects to
remove the selector lever cover in the
center console. This can damage the
selector lever cover.
XDepress the parking brake firmly.XPry out selector lever gaiter : with a flat,
blunt object (e.g. a screwdriver wrapped incloth) from the right-hand edge, pulling it
up and out.XPress release button ; down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact an authorized
Mercedes-Benz Center for a performance
test. Mercedes-Benz recommends that you
use an authorized Mercedes-Benz Center
for this purpose.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0 or 1), as ESP ®
will
otherwise automatically intervene. The
brake system could otherwise be damaged.
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Refueling
Important safety notes
GWarning
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health.
GWarning
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
GWarning!
C 300 and C 300 Sport with automatic
transmission:
Flexible Fuel Vehicles (identified by a label
reading Premium gasoline or E85 only! on
the fuel filler flap):
Ethanol fuel (E85) and its fumes are highly
flammable, poisonous and burn easily.
Ethanol fuel can cause serious injuries if
ignited or if you come into contact with it or
inhale fumes of it. Avoid inhalation of ethanol
fumes and skin contact with ethanol.
Extinguish all open flames before refueling.
Never smoke or create sparks close to
ethanol.
! Do not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
gasoline
Fuel grade
! You should only refuel with unleaded
premium-grade gasoline as this avoids
damaging the catalytic converter.
Flexible fuel vehicles (recognizable by the
sticker Premium gasoline or E85 only! on
the inside of the fuel filler flap) can be
refueled with E85. For further information
on flexible fuel, see "Fuel".
If engine running problems are apparent,
have the cause checked immediately and
repaired. Excess unburned fuel can
otherwise enter the catalytic converter,
leading to overheating and possibly
causing a fire.
i Only refuel with unleaded premium-grade
gasoline with a specified minimum octane
number of 91 (average value of 96 RON/
86 MON).
Usually you will find information about the
fuel grade on the pump. If you cannot find
the label on the gasoline pump, ask the gas
station staff.
C 300 and C 300 Sport with automatic
transmission: you can recognize flexible
fuel vehicles by the sticker Premium
gasoline or E85 only! on the inside of the
fuel filler flap.
You can find further information under
"Fuel" ( Y page 306), by consulting an
authorized Mercedes-Benz Center or
visiting http://www.mbusa.com (USA
only).
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Service Booklet or indicated by the service
interval indicator.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Coasting with the engine switched off
GWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust checkGWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notes
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
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Downhill gradients
! On long and steep gradients, you must
reduce the cargo on the brakes by shifting
to a lower gear in good time. This allows
you to take advantage of engine braking
and helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine
braking, a drive wheel may not turn for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
Such damage is not covered by the
Mercedes-Benz warranty.
Heavy and light loads
GWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
cargo, do not stop the vehicle immediately,
but drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads
GWarning
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced. You have to depress the brake pedal
more firmly. Maintain a safe distance from
vehicles in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt
treated roadsGWarning
The layer of salt on the brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly
longer braking distance, which could lead to
an accident.
To avoid this danger, you should:
R occasionally brake carefully, without
putting other road users at risk, when you
are driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Maintenance of the brakes
! If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at an authorized Mercedes-Benz
Center.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. This work
should be carried out at an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz.
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GWarning
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC: a function or
performance test may only be carried out
on a two-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, the drive train
or the brake system may suffer damage.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1 ) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front axle raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is only subjected to
moderate loads, you should regularly test
your brake system's function by forcefully
depressing the brake pedal when driving at
high speed. This will give the brake pads
better grip.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
You can find a description of Brake Assist
(BAS) on ( Y page 62).
High-performance brake system for
AMG vehicles
The high-performance brake system is only
installed on the C 63 AMG.
GWarning
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until that
time, you may need to use increased brake
pedal pressure while braking. Please be aware
of this and adjust your driving and braking
accordingly during this break-in period.
Excessive high-demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R speed
R braking force
R environmental conditions, such as
temperature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual
driving style and operating conditions.
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