ESP MERCEDES-BENZ C-Class 2011 W204 Manual Online
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: C-Class, Model: MERCEDES-BENZ C-Class 2011 W204Pages: 320, PDF Size: 13.17 MB
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Display messagesPossible causes/consequences and M Solutionsh
Check Tire PressureGRisk of accident
The tire pressure in one or more tires has dropped significantly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 286).XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 277).h
Correct Tire
PressureThe tire pressure is insufficient in at least one of the tires or the
tire pressure difference between the wheels is too great.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 277).
Vehicle
Display messagesPossible causes/consequences and M SolutionsShift to 'P' or 'N'
to Start EngineYou have attempted to start the engine with the transmission in
position R or D. XShift the transmission to position P or N.P
Shift to 'P'You turned off the engine with the Start/Stop button and opened
the driver's door while the transmission was in position N.
or
You have attempted to turn off the engine with the Start/Stop
button while the transmission was in position R or D.XShift the transmission to position P.AWagon: the tailgate is open.XClose the tailgate.NThe trunk lid is open. XClose the trunk lid.MGRisk of accident
The hood is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood.200Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M SolutionsCAt least one door is open. XClose all doors._
Rear Lt. Backrest
Not Latched
or
Rear Rt. Backrest
Not LatchedGRisk of injury
The backrest in the rear is not engaged on the left-hand and/or
right-hand side.
XPush the backrest back until it engages.D
Power Steering
Malfunction See
Operator's ManualGRisk of accident
The power steering assistance is faulty. You will need to use more
force to steer.
A warning tone also sounds.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. No ServiceYour vehicle is outside the network provider transmitter/receiver
range. XWait until the mobile phone operational readiness symbol
appears in the multifunction display.¥
Check Washer FluidThe washer fluid level in the washer fluid reservoir has dropped
below the minimum. XAdd washer fluid ( Y page 241).
SmartKey
Display messagesPossible causes/consequences and M Solutions+
Key Does Not
Belong to VehicleYou have put the wrong SmartKey in the ignition lock.XUse the correct SmartKey.+
Take Your Key from
IgnitionThe SmartKey is in the ignition lock.XRemove the SmartKey.Display messages201On-board computer and displaysBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 201Z
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Display messagesPossible causes/consequences and M Solutions+
Obtain a new keyThe SmartKey needs to be replaced.XVisit a qualified specialist workshop.+
Replace Key BatteryThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 74).+
Don't Forget Your
KeyThe display message is displayed for a maximum of 60 seconds
and is just a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.XTake the KEYLESS-GO key with you when leaving the vehicle.+
Key Not Detected
(red display message)The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
A warning tone also sounds.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.+
Key Not Detected
(white display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the key with the KEYLESS-GO functions
in the vehicle.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.202Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M Solutions+
Key Detected in
VehicleThe KEYLESS-GO key has been detected inside the vehicle during
locking.XRemove the KEYLESS-GO key from the vehicle.+
Remove 'Start'
Button and Insert
KeyKEYLESS-GO is temporarily malfunctioning or is defective. A
warning tone also sounds.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.+
Close Doors to
Lock VehicleAt least one door is open. A warning tone also sounds.XClose all doors and lock the vehicle again.
Warning and indicator lamps in the instrument cluster
Brakes
ProblemPossible causes/consequences and M Solutions$ (USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the vehicle is
moving. A warning tone
also sounds.You are driving with the parking brake engaged.XRelease the parking brake.
The warning lamp goes out and the warning tone ceases.$ (USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the engine is
running. A warning tone
also sounds.GRisk of accident
There is insufficient brake fluid in the fluid reservoir.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop immediately.XObserve the additional display messages in the multifunction
display.
Do not add brake fluid. This will not rectify the problem.
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Safety systemsProblemPossible causes/consequences and M Solutions!
The yellow ABS warning
lamp is lit while the
engine is running. GRisk of accident
ABS (Anti-lock Brake System) is deactivated due to a malfunction.
Therefore, ESP ®
(Electronic Stability Program), BAS (Brake Assist),
EBD (Electronic Brake force Distribution) and hill start assist are
also deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available.
!
The yellow ABS warning
lamp is lit while the
engine is running.GRisk of accident
ABS is temporarily unavailable. ESP ®
, BAS and EBD, for example,
are therefore not available either.
Self diagnosis is not yet complete.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XCarefully drive a suitable distance making slight steering
movements at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.206Warning and indicator lamps in the instrument clusterOn-board computer and displays
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ProblemPossible causes/consequences and M Solutionsäå!
The yellow ESP ®
and
ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. A warning tone
also sounds.GRisk of accident
EBD is faulty. Therefore, ABS, BAS and hill start assist are not
available either, due to a malfunction.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.äå!
The yellow ESP ®
and
ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running.GRisk of accident
ABS and ESP ®
are faulty. Therefore, BAS and hill start assist are
not available either, due to a malfunction.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.ä
The yellow ESP ®
warning lamp flashes
while the vehicle is in
motion.GRisk of accident
ESP ®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control is deactivated.
XOnly depress the accelerator pedal as far as necessary when
pulling away.XRelease the accelerator pedal while the vehicle is in motion.XAdapt your driving style to suit the road and weather conditions.XDo not deactivate ESP ®
.
Exceptions: ( Y page 63).Warning and indicator lamps in the instrument cluster207On-board computer and displaysBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 207Z
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ProblemPossible causes/consequences and M Solutionsä
The yellow ESP ®
warning lamp flashes
while the vehicle is in
motion.At least one wheel is spinning and ETS (Electronic Traction
System) is deactivated to prevent the brakes on the drive wheels
from overheating.XObserve the additional display messages in the multifunction
display.
ETS switches back on again as soon as the brakes have cooled
down.
The display message disappears and the ä warning lamp goes
out.
å
The yellow ESP ®
OFF
warning lamp is lit while
the engine is running. GRisk of accident
ESP ®
is deactivated. ESP ®
will not stabilize the vehicle if it starts
to skid or if a wheel starts to spin.
XReactivate ESP ®
.
Exceptions: ( Y page 63).XAdapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
XHave ESP ®
checked at a qualified specialist workshop.M (C 63 AMG only)
The yellow SPORT
handling mode warning
lamp is lit while the
engine is running. GRisk of accident
SPORT handling mode is activated. ESP ®
only stabilizes the vehicle
in extreme situations. ESP ®
intervention may not be able to
provide sufficient assistance in such situations, and the vehicle
may start to skid.
XReactivate ESP ®
.
Exceptions: ( Y page 63).
If ESP ®
cannot be activated:
XHave ESP ®
checked at a qualified specialist workshop.208Warning and indicator lamps in the instrument clusterOn-board computer and displays
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ProblemPossible causes/consequences and M Solutionsäå
The yellow ESP ®
and
ESP ®
OFF warning
lamps are lit while the
engine is running.GRisk of accident
ESP ®
, BAS and hill start assist are unavailable, due to a
malfunction. ESP ®
will not stabilize the vehicle if it starts to skid
or if a wheel starts to spin.
The brake system continues to function normally, but without the
functions listed above.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.6
The red SRS warning
lamp is lit while the
engine is running. GRisk of injury
The restraint systems are malfunctioning. The air bags or ETDs
may either be triggered unintentionally or, in the event of an
accident, not be triggered at all.
XDrive on carefully.XVisit a qualified specialist workshop immediately.GWarning
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury.
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TiresProblemPossible causes/consequences and M Solutionsh
USA only:
The yellow combination
low tire pressure
warning lamp/TPMS
malfunction warning
lamp is lit.GRisk of accident
The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XObserve the additional display messages in the multifunction
display.XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 277).XIf necessary, change a wheel ( Y page 286).h
USA only:
The yellow combination
low tire pressure
warning lamp/TPMS
malfunction warning
lamp flashes for sixty
seconds and then
remains lit.The tire pressure monitor is faulty.XObserve the additional display messages in the multifunction
display.XVisit a qualified specialist workshop.GWarning
Each tire, including the spare (if provided), should be checked every other week when cold and
inflated to the inflation pressure recommended by the vehicle manufacturer on the Tire and
Loading Information placard on the driver's door B-pillar or, if available, the tire inflation pressure
label on the inside of the fuel filler flap. If your vehicle has tires of a different size than the size
indicated on the Tire and Loading Information placard or, if available, the tire inflation pressure
label, you should determine the proper tire inflation pressure for those tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure warning lamp when one or more of your tires
are significantly underinflated. Accordingly, when the low tire pressure warning lamp illuminates,
you should stop and check your tires as soon as possible, and inflate them to the proper pressure.
Driving on a significantly underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling
and stopping ability. Please note that the TPMS is not a substitute for proper tire maintenance,
and it is the driver's responsibility to maintain correct tire pressure, even if underinflation has
not reached the level to trigger illumination of the TPMS low tire pressure warning lamp.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure warning lamp. When the system detects a malfunction, the warning lamp will flash for
approximately one minute and then remain continuously illuminated. This sequence will continue
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braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
Parcel nets are located in the front-passenger
footwell and on the left-hand side of the trunk.
Rear bench seat through-loading
feature
Important safety notes
GWarning!
When expanding the cargo volume, always
fold the seat backrests fully forward.
Unless you are transporting cargo, the seat
backrests must remain properly locked in the
upright position.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie-down rings.
The left-hand and right-hand rear seat
backrests can be folded down separately to
increase the trunk capacity.
Folding the rear seat backrest forward
XMove the driver's or front-passenger seat
forward if necessary.
XOpen the trunk.XPull right-hand or left-hand rear seat
backrest release handle :.
The corresponding rear seat backrest is
released.
XFully insert the rear seat backrest head
restraints.
XFold rear seat backrest ; forwards.XMove the driver's or front-passenger seat
back if necessary.
Folding the rear seat backrest back
XMove the driver's or front-passenger seat
forward if necessary.
! Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be
damaged.
XFold rear seat backrest : back until it
engages.
GWarning!
Always lock the seat backrest in its upright
position when the rear seat bench is
218Stowage areasLoading, stowing and features
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