154 MERCEDES-BENZ C-Class 2011 W204 Owner's Manual

Display messagesBrakes ........................................... 189
Calling up (on-board computer) .....183
Clearing (on-board computer) ........183
Driving systems ............................. 197
Engine ............................................ 194
KEYLESS-GO .................................. 202
Lamps ............................................ 191
Safety systems .............................. 184
Service interval display ..................242
SmartKey ....................................... 201
Tires ............................................... 197
Vehicle ........................................... 200
Distance recorder ............................. 170
Door Automatic locking ............................ 78
Automatic locking (on-board
computer) ...................................... 181
Display message ............................ 201
Emergency locking ........................... 79
Emergency unlocking .......................79
Opening (from inside) ......................78
Door control panel
Overview .......................................... 31
Doors
Important safety notes ....................77
Drinking and driving ......................... 151
Drinks holder see Cup holder
Drive program
Automatic ...................................... 141
Manual ........................................... 142
SETUP (on-board computer) ..........171
Drive program display ...................... 139
Driving abroad ................................... 155
Driving on flooded roads .................. 154
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 66
ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ...........61
Driving safety systems
ABS (Anti-lock Braking System) .......62
ADAPTIVE BRAKE ............................. 66BAS (Brake Assist System) ..............62
Overview .......................................... 61
Driving systems
Cruise control ................................ 156
Dynamic handling package with
sports mode .................................. 158
PARKTRONIC ................................. 159
Rear view camera .......................... 162
Driving tips ........................................ 139
Braking .......................................... 153
Downhill gradients .........................152
Driving on flooded roads ................154
Wet road surface ........................... 152
Winter ............................................ 155
DVD audio (on-board computer) ...... 175
Dynamic handling package with
sports mode ....................................... 158
E
EASY-ENTRY feature ............................ 99
Activating/deactivating (on-
board computer) ............................ 181
EASY-EXIT feature ............................... 99
Activating/deactivating (on-
board computer) ............................ 181
Crash-responsive ............................. 99
EBD (Electronic Brake force
Distribution) Display message ............................ 190
Function/notes ................................ 66
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 146
Trunk ............................................... 82
Vehicle ............................................. 79
Emergency running mode
Automatic transmission .................144
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Fuse box in the engine
compartment ................................. 267
Fuse box in the trunk .....................268
Notes ............................................. 266
G
Garage door opener Clearing the memory .....................235
Notes ............................................. 232
Opening/closing the garage door ..234
Programming the remote control ...232
Gear indicator (on-board
computer) .......................................... 171
Gear lever ........................................... 137
Gear or selector lever (cleaning
guidelines) ......................................... 248
Genuine Mercedes-Benz parts ......... 302
Genuine wood trim and trim strips
(cleaning instructions) ...................... 248
Glove box ........................................... 216
H
Headlamp cleaning system .............. 109
Adding washer fluid .......................241
Notes ............................................. 310
Headlamp mode (daytime driving)
see Daytime running lamps
Headlamps
Cleaning ......................................... 246
Misting up ...................................... 110
Head restraints
Adjusting (electrically) .....................96
Adjusting (manually) ........................95
Adjusting (rear) ................................ 96
Installing/removing (rear) ................96
see NECK-PRO head restraints
(except AMG vehicles)
Heating
see Climate control
High beam flasher ............................. 109
Hill start assist .................................. 135
Hood Closing ........................................... 239
Display message ............................ 200
Opening ......................................... 238
Hydroplaning ..................................... 154
I
Immobilizer .......................................... 66
Instrument cluster Overview .......................................... 26
Submenu (on-board computer) ......178
Warning and indicator lamps ...........27
Instrument cluster lighting ................ 26
Instrument lighting see Instrument cluster lighting
Interior lighting
Automatic control ..........................111
Delayed switch-off (on-board
computer) ...................................... 180
Emergency lighting ........................111
Manual control ............................... 111
Reading lamp ................................. 110
J
Jack Storage location ............................ 253
Using ............................................. 256
Jump-starting ..................................... 262
K
KEYLESS-GO Button ............................................ 132
Convenience closing feature ............85
Display message ............................ 202
Locking ............................................ 71
Starting the engine ........................133
Unlocking ......................................... 71
Key positions
KEYLESS-GO .................................. 132
SmartKey ....................................... 131
Kickdown ................................... 140, 143
Knee bag .............................................. 38
L
LATCH-type (ISOFIX) child seat
anchors ................................................ 58
License plate lamp (display
message) ............................................ 193
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LightsActivating/deactivating the
interior lighting delayed switch-off
(on-board computer) ......................180
Active light function .......................109
Automatic headlamp mode ............107
Cornering light function .................110
Daytime running lamps ..................107
Driving abroad ............................... 106
Fog lamps ...................................... 108
Hazard warning lamps ...................109
High-beam headlamps ...................108
Light switch ................................... 106
Low-beam headlamps ....................107
Rear fog lamp ................................ 108
Switching the daytime driving
lights on/off (on-board computer) . 180
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 180
Switching the surround lighting
on/off (on-board computer) ..........180
Light sensor (display message) ....... 194
Loading guidelines ............................ 216
Locking Automatic ........................................ 78
Emergency locking ........................... 79
From inside the vehicle (central
locking button) ................................. 78
Locking verification signal (on-
board computer) ............................... 181
Low-beam headlamp (display
message) ............................................ 191
Luggage net ....................................... 217
Lumbar support ................................... 97
M
M+S tires ............................................ 154
Main-beam headlamps (display
message) ............................................ 192
Malfunction message see Display messages
Malfunctions relevant to safety
Reporting ......................................... 21
Manual drive program ...................... 142
Manual transmission
Gear lever ...................................... 137
Pulling away ................................... 134
Shift recommendation ...................138
Starting .......................................... 133
Matte finish (cleaning
instructions) ...................................... 245
mbrace Call priority .................................... 230
Display message ............................ 185
Downloading destinations
(COMAND) ..................................... 230
Emergency call .............................. 227
Important safety notes ..................226
Locating a stolen vehicle ...............231
MB info call button ........................229
Remote vehicle locking ..................231
Roadside Assistance button ..........229
Self-test ......................................... 227
System .......................................... 227
Vehicle remote unlocking ..............231
Mechanical key
Function/notes ................................ 73
Memory card (on-board computer) . 175
Memory function ............................... 102
Menu (on-board computer) AMG ............................................... 171
Assistance ..................................... 178
Audio ............................................. 175
DVD ............................................... 176
Navigation ..................................... 174
Overview of menus ........................169
Service ........................................... 178
Settings ......................................... 178
Telephone ...................................... 176
Trip ................................................ 170
Message memory .............................. 183
Messages see Display messages
Mirrors
Sun visor ........................................ 222
see Exterior mirrors or Rear-view mirror
MOExtended run-flat system ........... 259
MP3 Operating (on-board computer) .....175
see separate operating instructions
Multifunction display ........................ 16810IndexBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 10

Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releasing ......................................... 53
Safety guidelines ............................. 35
Special seat belt retractor ...............58
Warning lamp ................................. 204
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............98
Seats
Adaptive seat backrests (AMG
vehicles) .......................................... 97
Adjusting (electrically) .....................94
Adjusting (manually and
electrically) ...................................... 94
Adjusting the head restraint ............95
Adjusting the lumbar support ..........97
Cleaning the cover .........................248
Correct driver's seat position ........... 92
Important safety notes ....................93
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Sensors (cleaning instructions) ....... 247
Service indicator see Service interval display
Service interval display .................... 242
Displaying a service message (on-
board computer) ............................ 243
Service menu (on-board computer) . 178
Service products Brake fluid ..................................... 309
Capacities ...................................... 305
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes ..................304
Notes ............................................. 304
Refrigerant (air-conditioning
system) .......................................... 309
Washer fluid ................................... 310
Settings
Factory (on-board computer) .........182
On-board computer .......................178
SETUP (on-board computer) ............. 171
Shift ranges ....................................... 141Shift recommendation ...................... 138
Side impact air bag ............................. 39
Side marker lamp (display
message) ............................................ 193
Side windows Convenience closing feature ............84
Convenience opening feature ..........84
Important safety information ...........83
Opening/closing .............................. 84
Resetting ......................................... 85
Troubleshooting ............................... 86
Sliding sunroof
Important safety information ...........86
Troubleshooting ............................... 90
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................74
Changing the programming .............73
Checking the battery .................70, 74
Convenience closing feature ............84
Convenience opening feature ..........84
Display message ............................ 201
Important safety notes ....................70
Malfunction ...................................... 76
Starting the engine ........................133
Snow chains ...................................... 154
Socket ................................................ 224
Dashboard ..................................... 224
Rear compartment .........................225
SOS
see mbrace
Spare wheel
Notes/data .................................... 298
Storage location ............................ 254
see Emergency spare wheel
Speedometer
Activating/deactivating
additional speedometer (on-
board computer) ............................ 179
Additional speedometer (on-
board computer) ............................ 171
Segments ...................................... 167
Setting the unit (on-board
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Cleaning ......................................... 245
Guidelines to be observed .............271
Mounting a wheel .......................... 258
Removing a wheel ..........................257
Tightening torque ........................... 258
Wheel size/tire size .......................293
Window curtain air bag
Display message ............................ 186
Operation ......................................... 40
Windows
see Side windows
Windows (cleaning instructions) ..... 246
Windshield Defrosting ...................................... 124
Windshield washer fluid (display
message) ............................................ 201
Windshield washer system Adding washer fluid .......................241
Notes ............................................. 310
Windshield wipers
Important safety notes ..................115
Replacing the wiper blades ....116, 117
Switching on/off ........................... 116
Troubleshooting ............................. 117
Winter operation ............................... 155
Winter tires M+S tires ....................................... 154
Wiper blades
Cleaning ......................................... 246Index17BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 17

Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds
R the tires have adequate tread depth
For this reason, in the event of heavy rain or
in conditions in which hydroplaning can occur
you must drive in the following manner:
R Lower your speed
R Avoid ruts
R Brake carefully
Driving on flooded roads
! Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
Winter driving
General information
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Winter operation"
section ( Y page 155).
Winter tires
At temperatures below 45 ‡(+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires also bearing the i
snowflake symbol next to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter, as these tires
have been designed specifically for driving on
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.GWarning
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced. They are no
longer suitable for winter operation.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have installed the winter tires:
XCheck the tire pressures ( Y page 275).XRestart the tire pressure monitor
( Y page 277).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
154Driving tipsDriving and parking
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ROnly use snow chains when driving on an
area completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the "Tires and
wheels" section in the "Technical data"
chapter.
R mount snow chains only in pairs and only
on the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels
If you wish to mount snow chains to steel
wheels, make sure that you remove the
respective wheels' hubcaps first. The
hubcaps may otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 63) when pulling away with
snow chains installed. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Slippery road surfacesGWarning
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monoxide
(CO) gases may enter vehicle interior
resulting in unconsciousness and death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
You should drive particularly carefully on
slippery road surfaces. Avoid sudden
acceleration, steering and braking
maneuvers. Do not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XVehicles with manual transmission: engage
neutral.XVehicles with automatic transmission: shift
the transmission to position N.
i
For more information on driving with
snow chains, see ( Y page 154).
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
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Where applicable, the tire grading
information can be found on the tire sidewall
between the tread shoulder and maximum
tire width.
For example:Tread wearTractionTemperature200AAA
All passenger car tires must conform to the
statutory safety requirements in addition to
these grades.
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified
U.S. government test track. For example, a
tire graded 150 would wear one and one-half
times as well on the government test track as
a tire graded 100.
The relative performance of tires depends
upon the actual conditions of their use,
however, and may depart significantly from
the norm due to variations in driving habits,
service practices and differences in road
characteristics and climate conditions.
Traction
GWarning
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
The traction grades, from highest to lowest,
are AA, A, B, and C. These grades represent
the tire's ability to stop on a wet surface as
measured under controlled conditions on
specified government test surfaces of asphalt
and concrete. A tire marked C may have poor
traction performance.
GWarning
If ice has formed on the road, tire traction will
be substantially reduced. Under such weather
conditions, drive, steer and brake with
extreme caution.
The safe speed on a wet, snow covered or icy
road is always lower than on dry road
surfaces.
You should pay special attention to road
conditions when temperatures are around
the freezing point.
Mercedes-Benz recommends a minimum tire
tread depth of 1/6 in (4 mm) for all four winter
tires ( Y page 154) to maintain normal driving
characteristics in winter. Winter tires can
reduce the braking distance on snow covered
surfaces in comparison to summer tires. The
braking distance is still much further than on
surfaces that are not icy or covered with
snow. Take appropriate care when driving.
! Avoid wheelspin. This can lead to damage
to the drive train.
Temperature
GWarning
The temperature grade for this tire is
established for a tire that is properly inflated
and not overloaded. Excessive speed,
underinflation, or excessive loading, either
separately or in combination, can cause
excessive heat build-up and possible tire
failure.
The temperature grades are A (the highest),
B, and C. These represent the tire's
resistance to the generation of heat and its
ability to dissipate heat when tested under
controlled conditions on a specified indoor
laboratory test wheel. Sustained high
temperature can cause the material of the tire
to degenerate and reduce tire life.
Furthermore, excessive temperature can lead
to sudden tire failure. Grade C corresponds
to a level of performance that all passenger
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1.34 fl oz (40 ml) MB SummerFit to 1 gal
(4.0 l) of water.XAt temperatures below freezing: add 1
part MB SummerFit to 100 parts washer
fluid, e.g. 1.34 fl oz (40 ml) MB SummerFit
to 1 gal (4.0 l) of water.
Vehicle data
Vehicle data, C 250
The data quoted here refers specifically to a
vehicle with standard equipment. Contact an
authorized Mercedes-Benz Center for the
data for all vehicle variants and trim levels.
i This vehicle is only available in Canada.
Vehicle dimensions, C 250Vehicle length182.3 in (4630 mm)Vehicle width
including exterior
mirrors79.1 in (2008 mm)Vehicle height56.9 in (1444 mm)Wheel base108.7 in (2760 mm)Front track60.7 in (1541 mm)Rear track60.8 in (1544 mm)Turning circle35.6 ft (10.9 m)Vehicle weight, C 250Maximum roof
loadMaximum 220 lb
(100 kg)Maximum trunk
loadMaximum 220 lb
(100 kg)
Vehicle data, C 250 4MATIC
The data quoted here refers specifically to a
vehicle with standard equipment. Contact an
authorized Mercedes-Benz Center for the
data for all vehicle variants and trim levels.
i This vehicle is only available in Canada.Vehicle dimensions, C 250 4MATICVehicle length182.8 in (4630 mm)Vehicle width
including exterior
mirrors79.1 in (2008 mm)Vehicle height56.9 in (1444 mm)Wheel base108.7 in (2760 mm)Front track60.7 in (1541 mm)Rear track60.8 in (1544 mm)Turning circle35.6 ft (10.9 m)Vehicle weight, C 250 4MATICMaximum roof
loadMaximum 220 lb
(100 kg)Maximum trunk
loadMaximum 220 lb
(100 kg)
Vehicle data, C 300
The data quoted here refers specifically to a
vehicle with standard equipment. Contact an
authorized Mercedes-Benz Center for the
data for all vehicle variants and trim levels.
Vehicle dimensions, C 300Vehicle length182.8 in (4630 mm)Vehicle width
including exterior
mirrors79.1 in (2012 mm)Vehicle height56.9 in (1444 mm)Wheel base108.7 in (2760 mm)Front track60.7 in (1541 mm)Rear track60.8 in (1544 mm)Turning circle35.6 ft (10.9 m)Vehicle data311Technical dataBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 311Z

Vehicle weight, C 300Maximum roof
loadMaximum 220 lb
(100 kg)Maximum trunk
loadMaximum 220 lb
(100 kg)
Vehicle data, C 300 4MATIC
The data quoted here refers specifically to a
vehicle with standard equipment. Contact an
authorized Mercedes-Benz Center for the
data for all vehicle variants and trim levels.
Vehicle dimensions, C 300 4MATICVehicle length182.3 in (4630 mm)Vehicle width
including exterior
mirrors79.1 in (2008 mm)Vehicle height56.9 in (1444 mm)Wheelbase108.7 in (2760 mm)Front track60.7 in (1541 mm)Rear track60.8 in (1544 mm)Turning circle35.6 ft (10.9 m)Vehicle weight, C 300 4MATICMaximum roof
loadMaximum 220 lb
(100 kg)Maximum trunk
loadMaximum 220 lb
(100 kg)
Vehicle data, C 350
The data quoted here refers specifically to a
vehicle with standard equipment. Contact an
authorized Mercedes-Benz Center for the
data for all vehicle variants and trim levels.
Vehicle dimensions, C 350Vehicle length182.3 in (4630 mm)Vehicle width
including exterior
mirrors79.1 in (2008 mm)Vehicle height56.9 in (1444 mm)Wheel base108.7 in (2760 mm)Front track60.4 in (1533 mm)Rear track60.5 in (1536 mm)Turning circle35.6 ft (10.9 m)Vehicle weight, C 350Maximum roof
loadMaximum 220 lb
(100 kg)Maximum trunk
loadMaximum 220 lb
(100 kg)
Vehicle data, C 350 4MATIC
The data quoted here refers specifically to a
vehicle with standard equipment. Contact an
authorized Mercedes-Benz Center for the
data for all vehicle variants and trim levels.
i This vehicle is only available in Canada.
Vehicle dimensions, C 350 4MATICVehicle length182.3 in (4630 mm)Vehicle width
including exterior
mirrors79.1 in (2008 mm)Vehicle height56.9 in (1444 mm)Wheel base108.7 in (2760 mm)Front track60.4 in (1533 mm)Rear track60.5 in (1536 mm)Turning circle35.6 ft (10.9 m)312Vehicle dataTechnical data
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