change time MERCEDES-BENZ C-Class 2011 W204 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: C-Class, Model: MERCEDES-BENZ C-Class 2011 W204Pages: 320, PDF Size: 13.17 MB
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Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2045848981
É2045848981XËÍ
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Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Breakdown assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
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GWarning
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags
GWarning
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front-passenger front air bag
cover, outer sides of the seat backrests,
door trim panels, or door frame trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
SmartKey
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
General information
If the SmartKey is faulty, contact Roadside
Assistance or an authorized Mercedes-Benz
Center.
SmartKey functions
Locking and unlocking centrally
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid
R the fuel filler flap
:& To lock the vehicle;F To unlock the trunk lid=% To unlock the vehicle
When unlocking, the turn signals flash once.
When locking, they flash three times.
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer.
70SmartKeyOpening and closing
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iIf the vehicle has been parked for a long
time, the sensor surfaces are deactivated
automatically.
Pull the door handle to unlock the door and
turn on the ignition once to activate the
sensor surfaces again.
Changing the settings of the locking
system
You can change the settings of the locking
system in such a way that only the driver's
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
XTo change the setting: press the %
and & buttons simultaneously for
approximately six seconds until the battery
check lamp flashes twice.
The SmartKey now functions as follows:
XTo unlock the driver's door: press the
% button once.XTo unlock centrally: press the %
button twice.XTo lock centrally: press the & button.
The KEYLESS-GO function is changed as
follows:
XTo unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.XTo unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.XTo lock centrally: touch sensor
surface : on one of the door handles.
Restoring the factory settings
XPress the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice.Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid, the
anti-theft alarm system will be triggered
( Y page 67).
There are several ways to turn off the alarm:
XPress the % or & button on the
SmartKey.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button in the ignition
lock. The SmartKey must be in the vehicle.
or
XLock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
XTo unlock the fuel filler flap: insert the
SmartKey in the ignition lock.
Removing the mechanical key
XPush release catch : in the direction of
the arrow and at the same time remove
mechanical key ; from the SmartKey.SmartKey73Opening and closingBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 73Z
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Rear-compartment overhead control panel
:p To switch the right-hand reading
lamp on/off
;p To switch the left-hand reading lamp
on/off
Interior lighting control
Important notes
In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except for when the key is in position 2 in the
ignition lock.
Automatic interior lighting control
XTo switch on/off: press the | button.
When the automatic interior lighting
control is activated, the button is flush with
the overhead control panel.
The interior lighting automatically switches
on if you:
Runlock the vehicle
Ropen a door
Rremove the key from the ignition lock
The interior light is activated for a short while
when the key is removed from the ignition
lock. You can activate this delayed switch-off
using the on-board computer (Y page 180).
Manual interior lighting controlXTo switch the front interior lighting on/
off: press the c button.
XTo switch the rear interior lighting on/
off: press the u button.
XTo switch the reading lamps on/off:
press the p button.
Crash-responsive emergency lighting
If the interior lighting is set to automatic, the
interior lighting is activated automatically if
the vehicle is involved in an accident.
XTo switch off the crash-responsive
emergency lighting: press the hazard
warning lamp button.
or
XLock and then unlock the vehicle using the
key.
Changing bulbs
Important safety notes
Xenon bulbs
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
GWarning!
Xenon bulbs carry a high voltage. You could
get an electric shock and be seriously or even
fatally injured if you touch the electric
contacts on Xenon bulbs. Therefore, never
remove the cover from Xenon bulbs.
Do not change Xenon bulbs yourself, but have
them replaced at a qualified specialist
workshop which has the necessary specialist
knowledge and tools to carry out the work
required.
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Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs
GWarning!
Bulbs and lamps can be very hot. You should
therefore allow them to cool down before you
change them. Otherwise, you could be burned
if you touch them.
Keep bulbs out of the reach of children.
Otherwise, they could damage the bulbs, for
example, and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may break or even explode and
injure you.
Halogen bulbs are pressurized and can
explode when you change them, particularly
if they are very hot. You should therefore wear
eye protection and gloves when you are
changing them.
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs listed (Y page 112). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
If you require assistance changing bulbs,
consult a qualified specialist workshop.
Do not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint-
free cloth or only touch the base of the bulb
when installing.
Only use bulbs of the correct type.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Overview: changing bulbs/bulb types
You can change the following bulbs. The bulb
type can be found in the legend.
Halogen headlamps
:Low-beam headlamp: H7 55 W;High-beam headlamp: H7 55 W=Parking lamp/standing lamp: W 5 W?Parking lamp/standing lamp: W 5 WATurn signal lamp: 3457A
Bi-Xenon headlamps
:High-beam headlamp: H7 55 W;Parking lamp/standing lamp: W 5 W112Changing bulbsLights and windshield wipers
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Notes on breaking-in a new vehicle
The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the happier you will be with its
performance in the future.
R Drive at varying vehicle speeds and engine
speeds for the first 1000 miles (1500 km)
for this reason.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R Change gear in good time, at the latest
when the tachometer needle is 2
/ 3 of the
way to the red area in the tachometer
display.
Vehicles with automatic transmission:
R Ideally, drive program C should be selected
for driving the first 1000 miles (1500 km).
R Do not manually shift to a lower gear to
brake the vehicle.
R If possible, do not depress the accelerator
pedal past the point of resistance
(kickdown).
R Only select shift ranges 3, 2 or 1 when
driving slowly, e.g. in mountainous terrain.
After 1000 miles (1500 km) you may
gradually bring the vehicle up to full road and
engine speeds.
Additional breaking-in notes for AMG
vehicles:
R For the first 1000 miles (1500 km), do not
exceed a speed of 85 mph (140 km/h).
R Only allow the engine to briefly reach a
maximum engine speed of 4500 rpm.
R Shift gears in good time.
i Also observe these breaking-in notes
when the vehicle's engine or axle gear have
been replaced.
i Always observe the respective limit
speeds.
AMG vehicles with rear axle locking
differential
Your vehicle is equipped with a self-locking
differential on the rear axle. Change the oil
after a breaking-in period of
2000 miles(3000 km) to improve protection
of the rear axle differential. This oil change
extends the service life of the differential.
Have the oil change carried out at a qualified
specialist workshop. Mercedes-Benz
recommends that you use an authorized
Mercedes-Benz Center for this purpose.
Driving
Important safety notes
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure the pedals
still have sufficient clearance.
During sudden driving or braking maneuvers
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
130DrivingDriving and parking
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XThe Start/Stop button must be inserted in
the ignition lock.
i To start the engine with the SmartKey
instead of with KEYLESS-GO, remove the
Start/Stop button from the ignition lock.
XDepress the brake pedal and keep it
depressed.XPress the Start/Stop button once
( Y page 132).
The engine starts.
Pulling away
Manual transmission
XDepress the brake pedal and keep it
depressed.XFully depress the clutch pedal.XShift to either 1st gear or reverse gear R.XRelease the parking brake ( Y page 149).XRelease the brake pedal.XSlowly release the clutch pedal and gently
depress the accelerator pedal.
! If a warning signal sounds and the
Release the parking brake message
appears in the instrument cluster, the
parking brake is still applied. Release the
parking brake.
! Change gear in good time and avoid
spinning the wheels. You could otherwise
damage the vehicle.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature ( Y page 181).
Automatic transmissionGWarning
It is dangerous to shift the automatic
transmission out of parking position P or
neutral position N if the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
i It is only possible to shift the transmission
from position P to the desired position if
you depress the brake pedal. Only then is
the selector lever lock released.
XDepress the brake pedal and keep it
depressed.XShift the transmission to position D or R.XWait until the gear change is completed
before pulling away.XRelease the parking brake ( Y page 149).XRelease the brake pedal.XCarefully depress the accelerator pedal.
!
If a warning tone sounds and the
Release Park. Brake message appears
in the instrument cluster, the parking brake
is still applied. Release the parking brake.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature ( Y page 181).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
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sound generated by the double-clutch
function depends on the drive program
selected.
Kickdown
Use kickdown for maximum acceleration.
XVehicles for USA except AMG vehicles:
fully depress the accelerator pedal.
The transmission shifts to a lower gear
depending on the engine speed.
XVehicles for Canada except AMG
vehicles: depress the accelerator pedal
beyond the pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
Working on the vehicle
GWarning
When working on the vehicle, engage the
parking brake and shift the automatic
transmission into park position P. Otherwise
the vehicle could roll away which could result
in an accident and/or serious personal injury.
Program selector button
Program selector button
Program selector button on AMG vehicles
Program selector button on vehicles with thedynamic handling package
E EconomyComfortable, economical
driving
S SportSporty driving styleM ManualManual gearshifting
iFor further information on "Automatic
drive program" (Y page 141).
Only change from automatic drive program
E or S to manual drive program M when the
vehicle is stationary.
XPress program selector button :
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display.
iThe automatic transmission switches to
automatic drive program E each time the
engine is started.
140Automatic transmissionDriving and parking
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