door MERCEDES-BENZ C-Class 2011 W204 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: C-Class, Model: MERCEDES-BENZ C-Class 2011 W204Pages: 320, PDF Size: 13.17 MB
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Child-proof locksRear doors ....................................... 60
Children
In the vehicle ................................... 55
Restraint systems ............................ 56
Child seat
Automatic recognition .....................46
Automatic recognition/air bag
deactivation, self-test ......................48
Display message ............................ 185
LATCH-type (ISOFIX ) child seat
anchors ............................................ 58
Special seat belt retractor ...............58
Top Tether ....................................... 59
Troubleshooting ............................... 49
Cigarette lighter ................................ 224
Classification system for
occupants (OCS) Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44
Climate control
Activating/deactivating .................122
Activating/deactivating air-
recirculation mode .........................125
Controlling automatically ...............123
Cooling with air dehumidification ..122
Defrosting the windshield ..............124
Demisting the windows .................. 125
Dual-zone automatic climate
control ........................................... 121
Important safety information .........120
Indicator lamp ................................ 123
Maximum cooling .......................... 124
Problems with "cooling with air
dehumidification" ........................... 123
Problems with the rear window
heating .......................................... 125
Refrigerant ..................................... 309
Setting the air distribution .............123
Setting the airflow .........................124
Setting the air vents ......................126
Setting the temperature ................123
Switching the MONO function on/
off .................................................. 124
Switching the rear window
heating on/off ............................... 125
Clock (on-board computer) ............... 179Cockpit ................................................. 25
Combination switch .......................... 108
Compass ............................................ 235
Consumption statistics (on-board
computer) .......................................... 170
Convenience closing feature .............. 84
Convenience opening feature ............ 84
Coolant (engine) Checking the level .........................240
Display message ............................ 194
Notes ............................................. 310
Temperature (on-board computer) . 171
Temperature gauge ........................ 166
Warning lamp ................................. 210
Cooling
see Climate control
Cornering light (display message) ... 191
Crash-responsive emergency
lighting ............................................... 111
Cruise control Cruise control lever .......................156
Display message ............................ 197
Function/notes ............................. 156
Cup holder ......................................... 220
Center console .............................. 221
Rear compartment .........................221
Current fuel consumption (on-
board computer) ............................... 170
Customer Assistance Center (CAC) ............................................... 21
Customer Relations Department ....... 21
D
Dashboard see Cockpit
Date (on-board computer) ................ 179
Daytime running lamps Display message ............................ 194
Switching on/off (on-board
computer) ...................................... 180
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 180
Interior lighting (on-board
computer) ...................................... 180
Digital speedometer ......................... 171
Display (cleaning instructions) ........ 247
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Display messagesBrakes ........................................... 189
Calling up (on-board computer) .....183
Clearing (on-board computer) ........183
Driving systems ............................. 197
Engine ............................................ 194
KEYLESS-GO .................................. 202
Lamps ............................................ 191
Safety systems .............................. 184
Service interval display ..................242
SmartKey ....................................... 201
Tires ............................................... 197
Vehicle ........................................... 200
Distance recorder ............................. 170
Door Automatic locking ............................ 78
Automatic locking (on-board
computer) ...................................... 181
Display message ............................ 201
Emergency locking ........................... 79
Emergency unlocking .......................79
Opening (from inside) ......................78
Door control panel
Overview .......................................... 31
Doors
Important safety notes ....................77
Drinking and driving ......................... 151
Drinks holder see Cup holder
Drive program
Automatic ...................................... 141
Manual ........................................... 142
SETUP (on-board computer) ..........171
Drive program display ...................... 139
Driving abroad ................................... 155
Driving on flooded roads .................. 154
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 66
ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ...........61
Driving safety systems
ABS (Anti-lock Braking System) .......62
ADAPTIVE BRAKE ............................. 66BAS (Brake Assist System) ..............62
Overview .......................................... 61
Driving systems
Cruise control ................................ 156
Dynamic handling package with
sports mode .................................. 158
PARKTRONIC ................................. 159
Rear view camera .......................... 162
Driving tips ........................................ 139
Braking .......................................... 153
Downhill gradients .........................152
Driving on flooded roads ................154
Wet road surface ........................... 152
Winter ............................................ 155
DVD audio (on-board computer) ...... 175
Dynamic handling package with
sports mode ....................................... 158
E
EASY-ENTRY feature ............................ 99
Activating/deactivating (on-
board computer) ............................ 181
EASY-EXIT feature ............................... 99
Activating/deactivating (on-
board computer) ............................ 181
Crash-responsive ............................. 99
EBD (Electronic Brake force
Distribution) Display message ............................ 190
Function/notes ................................ 66
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®
Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 146
Trunk ............................................... 82
Vehicle ............................................. 79
Emergency running mode
Automatic transmission .................144
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Fuse box in the engine
compartment ................................. 267
Fuse box in the trunk .....................268
Notes ............................................. 266
G
Garage door opener Clearing the memory .....................235
Notes ............................................. 232
Opening/closing the garage door ..234
Programming the remote control ...232
Gear indicator (on-board
computer) .......................................... 171
Gear lever ........................................... 137
Gear or selector lever (cleaning
guidelines) ......................................... 248
Genuine Mercedes-Benz parts ......... 302
Genuine wood trim and trim strips
(cleaning instructions) ...................... 248
Glove box ........................................... 216
H
Headlamp cleaning system .............. 109
Adding washer fluid .......................241
Notes ............................................. 310
Headlamp mode (daytime driving)
see Daytime running lamps
Headlamps
Cleaning ......................................... 246
Misting up ...................................... 110
Head restraints
Adjusting (electrically) .....................96
Adjusting (manually) ........................95
Adjusting (rear) ................................ 96
Installing/removing (rear) ................96
see NECK-PRO head restraints
(except AMG vehicles)
Heating
see Climate control
High beam flasher ............................. 109
Hill start assist .................................. 135
Hood Closing ........................................... 239
Display message ............................ 200
Opening ......................................... 238
Hydroplaning ..................................... 154
I
Immobilizer .......................................... 66
Instrument cluster Overview .......................................... 26
Submenu (on-board computer) ......178
Warning and indicator lamps ...........27
Instrument cluster lighting ................ 26
Instrument lighting see Instrument cluster lighting
Interior lighting
Automatic control ..........................111
Delayed switch-off (on-board
computer) ...................................... 180
Emergency lighting ........................111
Manual control ............................... 111
Reading lamp ................................. 110
J
Jack Storage location ............................ 253
Using ............................................. 256
Jump-starting ..................................... 262
K
KEYLESS-GO Button ............................................ 132
Convenience closing feature ............85
Display message ............................ 202
Locking ............................................ 71
Starting the engine ........................133
Unlocking ......................................... 71
Key positions
KEYLESS-GO .................................. 132
SmartKey ....................................... 131
Kickdown ................................... 140, 143
Knee bag .............................................. 38
L
LATCH-type (ISOFIX) child seat
anchors ................................................ 58
License plate lamp (display
message) ............................................ 193
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PASSENGER AIRBAG OFF indicator
lamp (only USA) ................................... 41
Pedals ................................................. 151
Permanent display (on-board
computer) .......................................... 179
Permanent four-wheel drive see 4MATIC
Plastic trim (cleaning instructions) . 247
Power washers .................................. 244
Power windows see Side windows
Product information ............................ 18
Program selector button .................. 140
Pulling away Automatic transmission .................134
Manual transmission ...................... 134
R
RACETIMER (on-board computer) .... 172
Radio Changing stations (on-board
computer) ...................................... 175
see separate operating instructions
Range (on-board computer) ............. 170
Rear compartment Setting the airflow .........................124
Setting the air vents ......................127
Rear fog lamp (display message) ..... 193
Rear seat backrest Display message ............................ 201
Folding forwards/back ..................218
Rear seat backrest (display
message) ............................................ 201
Rear view camera Function/notes ............................. 162
Rear view camera (cleaning
instructions) ...................................... 247
Rear-view mirror Anti-glare (manual) ..........................99
Dipping (automatic) .......................101
Rear window blind ............................ 222
Rear window heating Malfunction .................................... 125
Switching on/off ........................... 125
Refueling ............................................ 145
Remote control
Programming (garage door
opener) .......................................... 232
Reporting
Malfunctions relevant to safety ........ 21
Reserve fuel
Display message ............................ 197
Warning lamp ................................. 210
Restraint systems
see SRS
Reverse gear
Engaging (manual transmission) ....137
Reversing lamp (display message) .. 193
Roadside Assistance (breakdown) .... 19
Roller blind see Roller sunblind
Roller sunblind
Opening/closing .............................. 89
Panorama roof with power tilt/
sliding panel ..................................... 89
Rear side windows .........................222
Rear window .................................. 222
Roof carrier ........................................ 220
Roof lining and carpets (cleaning
guidelines) ......................................... 249
Route see Route guidance (on-board
computer)
Route guidance (on-board
computer) .......................................... 174
S
Safety Children in the vehicle .....................55
Child restraint systems ....................56
Occupant Classification System
(OCS) ............................................... 41
Overview of occupant safety
systems ........................................... 34
Safety systems
see Driving safety systems
Seat backrest
Adaptive ........................................... 97
Seat belts
Adjusting the height ......................... 53
Belt force limiters ............................ 54
Cleaning ......................................... 249
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Exterior view ....................................... 24
Cockpit ................................................. 25
Instrument cluster ..............................26
Multifunction steering wheel .............28
Center console .................................... 29
Overhead control panel ......................30
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Overhead control panelFunctionPage:u To switch the rear
interior lighting on/off
111
;| To switch the
automatic interior lighting
control on/off
111
=p To switch the right-
hand reading lamp on/off
110
?3 To open/close the
tilt/sliding sunroof
88
3 To open/close the
panorama roof with power
tilt/sliding panel with roller
sunblinds
89
Aï Button for MB info call
(mbrace system)
229
BG SOS button (mbrace
system)
227
FunctionPageCRear-view mirror99DIntegrated electronic
compass
235
EButtons for the garage door
opener
232
FMicrophone for mbrace
(emergency call system)
telephone and Voice
Control System 4GF
Roadside Assistance
button (mbrace system)
229
Hp To switch the left-
hand reading lamp on/off
110
Ic To switch the front
interior lighting on/off
1114 The Voice Control System is only available in connection with COMAND. Observe the additional operating
instructions.30Overhead control panelAt a glance
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Door control panelFunctionPage:Opens the door78;%& Locks/unlocks
the vehicle
78
=Adjusts the seat electrically94?r 45=
Stores settings for the seat,
exterior mirrors and
steering wheel
102
A7 Zª\
Adjusts and folds the
exterior mirrors in/out
electrically
100
BW Opens/closes the
side windows
84
Cn Activates/
deactivates the override
feature for the side
windows in the rear
compartment
60
Do Unlocks the trunk lid81Door control panel31At a glanceBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 31
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GWarning
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags
GWarning
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front-passenger front air bag
cover, outer sides of the seat backrests,
door trim panels, or door frame trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
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performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz
strongly recommends that you inform the
subsequent owner that the vehicle is
equipped with SRS. Also refer them to the
applicable section in the Operator's Manual.
Air bags
Important safety notes
GWarning
Air bags are designed to reduce the incidence
of injuries and fatalities in certain situations:
R frontal impacts (driver's and front-
passenger front air bags and driver's knee
bag)
R side impacts (side impact air bags, window
curtain air bags and pelvis air bags)
However, no system available today can
completely eliminate injuries and fatalities.
When the air bags are deployed, a small
amount of powder is released. The powder
generally does not constitute a health hazard
and does not indicate that there is a fire in the
vehicle. In order to prevent potential
breathing difficulties, you should leave the
vehicle as soon as it is safe to do so. If you
have any breathing difficulty but cannot get
out of the vehicle after the air bag inflates,
then get fresh air by opening a window or
door.
GWarning
To reduce the risk of injuries during front air
bag inflation, the driver and front-passenger
must always be seated correctly and have
their seat belts fastened accordingly.
For maximum protection in the event of a
collision, you must always be in the normal
seat position with your back against the
backrest. Fasten your seat belt and make sure
that it is correctly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver's seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver's chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Mercedes-Benz Center.
R Do not lean your head or chest close to the
steering wheel or dashboard.
R Only hold the steering wheel by the rim.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury when the driver front air
bag inflates.
R Adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
36Occupant safetySafety
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Driver's knee bag : increases protection for
the driver against the risk of:
R knee injuries
R thigh injuries
R lower leg injuries
Driver's knee bag : inflates beneath the
steering column. If the system determines
that deployment of driver's knee bag : can
offer additional protection to that provided by
the seat belt in the event of a frontal impact,
the system will deploy it together with the
driver's front air bag. Driver's knee bag :
operates best in conjunction with a properly
positioned and fastened seat belt.
Side impact air bagsGWarning
Observe "Important safety notes"
( Y page 36).
GWarning!
The pressure sensors for side impact air bag
control are located in the doors. Do not
modify any components of the doors or door
trim panels including, for example, the
addition of door speakers.
Improper repair work on the doors or the
modification or addition of components to the
doors create a risk of rendering the side
impact air bags inoperative or causing
unintended air bag deployment. Work on the
doors must therefore only be performed by
qualified technicians. Contact an authorized
Mercedes-Benz Center.
GWarning
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using seat covers or other seat
coverings can cause a malfunction of the side
impact air bags and/or the pelvis air bags.
Contact an authorized Mercedes-Benz Center
for availability.
When deployed, the side impact air bags offer
additional protection for the thorax of the
vehicle occupants on the side of the vehicle
on which the impact occurs. However, they
do not protect the:
R head
R neck
R arms
Side impact air bags : deploy next to the
outer seat cushion.
Side impact air bags : are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R independently of seat belt use
R independently of the front air bags
R independently of the Emergency
Tensioning Devices
Side air bags : will not deploy in side
impacts with deceleration rates which do not
exceed the system's preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
Vehicles with OCS (USA only): if the OCS
detects that the front-passenger seat is not
occupied and the front-passenger seat belt is
not fastened (the belt tongue is not engaged
in the seat belt buckle), the side impact air
bag on the front-passenger side will not
deploy. The side impact air bag on the front-
passenger side will deploy if the front-
passenger seat belt is fastened, regardless of
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