steering wheel MERCEDES-BENZ C CLASS 2016 Owner's Guide

G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If the parking brake has not been fully
released when driving, the parking brake can: R
overheat and cause a fire R
lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Observe the important safety notes for PLUG-IN
HYBRID vehicles ( Y
page 44). SmartKey positions
SmartKey
Z
To remove the SmartKey G
Power supply for some consumers, such as
the windshield wipers H
Ignition (power supply for all consumers)
and drive position I
To start the engine
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Vehicles with AIRPANEL: you can open the
shutters in the radiator trim by turning the
SmartKey to position 2 in the ignition lock. After
approximately 120 seconds the shutters open
automatically. Further information on opening
and cleaning the shutters ( Y
page 339).
Start/Stop button
General notes
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.146
Driving
Driving and parking

R
ESP ®
R
the suspension R
the position of the exhaust flap R
the steering R
the availability of the ECO start/stop function R
the driver assistance systems R
the availability of gliding mode
Further information for automatic drive program
characteristics ( Y
page 159).
Additionally, in drive program I you can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this in the Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program C is
activated. For further information about starting
the engine, see ( Y
page 148).
Selecting the drive program
X
Push DYNAMIC SELECT switch C forward or
back until the desired drive program is selec-
ted.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings
are displayed briefly in the multimedia system
display.
You can also change gear yourself using the
steering wheel paddle shifters. For further infor-
mation on the manual drive program
( Y
page 161). Additional settings
C
Position of the exhaust flap ( Y
page 152)D
ECO start/stop function ( Y
page 150)

reduces load change reactions and is conducive
to a sporty driving style. The sound generated by
the double-clutch function depends on the drive
program selected.
Kickdown Use kickdown for maximum acceleration. X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed. X
Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free Rocking the vehicle free by shifting back and
forth between transmission positions D and R
can help to free a vehicle that has become stuck
in mud or snow.
The vehicle's engine management restricts
switching between transmission positions D
and R to speeds up to a maximum of 5 mph
(9 km/h).
To shift back and forth between transmission
positions D and R , move the DIRECT SELECT
lever up and down past the point of resistance.
Gliding mode (Mercedes-AMG vehicles)
Gliding mode is characterized by the following: R
the combustion engine is disconnected from
the drive train. R
the engine speed corresponds to the idling
speed. R
status icon C goes out and status icon C is
displayed in the multifunction display
( Y
page 157).
In drive program C , you can deactivate and acti-
vate gliding mode using the ECO button
( Y
page 151). Gliding mode can be activated under the follow-
ing conditions: R
the speed is within a suitable range. R
the course of the road is suitable, e.g. there
are no steep up or downhill gradients. R
you are no longer depressing the accelerator
pedal.
Gliding mode is deactivated under the following
conditions: R
you depress the accelerator pedal. R
you depress the brake pedal. R
you use the DIRECT SELECT lever to switch
the transmission position ( Y
page 156).R
you switch to drive program RACE
(S ‑ MODEL), S+ or S ( Y
page 154).R
you activate manual gearshifting
( Y
page 161). R
you leave the suitable speed range.
i If you have selected the "Comfort" setting
for the drive (engine management) in drive
program I , you can also activate gliding mode.
You can find information about this in the Dig-
ital Operator's Manual.
Drive programs
All vehicles (except Mercedes-AMG
vehicles)
Drive program I (Individual) In drive program I the following properties of the
drive program can be selected: R
the drive (engine and transmission manage-
ment) R
the suspension R
the steering R
the availability of the ECO start/stop function R
the climate control:
Information about configuring drive program I
with the multimedia system can be found in the
Digital Operator's Manual.
i To permanently select the gears in drive
program I using the steering wheel paddle
shifters, select the M (manual) setting for the
drive.Automatic transmission 159
Driving and parking Z

R
the suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIRMATIC). R
gliding mode is not available. R
the ECO start/stop function is not available.
Drive program S+ (Sport Plus) Drive program S+ is characterized by the fol-
lowing: R
the vehicle exhibits particularly sporty driving
characteristics. R
the vehicle pulling away in first gear. R
the automatic transmission shifting up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIRMATIC). R
gliding mode is not available. R
the ECO start/stop function is not available.
Drive program S (Sport) Drive program S is characterized by the follow-
ing: R
the vehicle exhibits sporty driving character-
istics. R
the vehicle pulling away in first gear. R
the automatic transmission shifting up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits hard springing and
damping settings (vehicles with AIRMATIC). R
gliding mode is not available. R
the ECO start/stop function is not available.
Drive program C (Comfort)
Drive program C is characterized by the follow-
ing: R
the vehicle delivers comfortable, economical
handling characteristics. R
the vehicle pulling away more gently in
forward and reverse gears, unless the accel-
erator pedal is depressed fully. R
the vehicle having improved driving stability,
for example on slippery road surfaces. R
optimal fuel consumption resulting from the
automatic transmission shifting up sooner. The vehicle is driven in the low engine speed
range and the wheels are less likely to spin. R
gliding mode is available. R
the ECO start/stop function is available.
Drive program I (Individual) In drive program I the following properties of the
drive program can be selected: R
the drive (engine management) R
the transmission management R
ESP ®
( Y
page 73) R
the suspension R
activation of the exhaust flap
Information about configuring drive program I
with the multimedia system can be found in the
Digital Operator's Manual.
i To permanently select the gears in drive
program I using the steering w heel paddles,
s elect the M (manual) setting for the trans-
mission.
Manual gear shifting
General notes You can change gear yourself using the steering
wheel paddle shifters. The transmission must be
in position D .
Depending on which paddle shifter is pulled, the
automatic transmission immediately shifts into
the next gear down or up, if permitted.
Mercedes-AMG vehicles: to use manual shift-
ing, you have two options: R
temporary setting R
permanent setting
If you activate manual gearshifting, the multi-
function display will show the current gear
instead of transmission position D .
If manual gearshifting is deactivated, the gears
will be selected automatically.Automatic transmission 161
Driving an d parking Z

Temporary setting X
To activate: shift the DIRECT SELECT lever to
position D .X
Pull steering wheel paddle shifter C or D .
Further information on activating manual gear-
shifting on PLUG-IN HYBRID vehicles
( Y
page 229).
Temporary setting will be active for a certain
amount of time. Under certain conditions the
minimum amount of time is extended, e.g. in the
case of lateral acceleration, during an overrun
phase or when driving on steep terrain. X
To deactivate: pull steering wheel paddle
shifter D and hold it in place.
or X
Use the DIRECT SELECT lever to switch the
transmission position.
or X
Use the DYNAMIC SELECT switch to change
the drive program.
Permanent setting (Mercedes-AMG
vehicles) X
To activate: shift the DIRECT SELECT lever to
position D . X
Press button C .
Indicator lamp D lights up.X
To deactivate: press button C .
or X
If position D (automatic transmission) is
selected for the transmission in drive pro-
gram I : shift to drive program I with the
DYNAMIC SELECT switch.
Indicator lamp D goes out.
Shifting gears
! Mercedes-AMG vehicles: the automatic
transmission does not shift up automatically
even when the engine limiting speed for the
current gear is reached. When the engine lim-
iting speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
X
To shift up: pull steering wheel paddle
shifter D .
The automatic transmission shifts up to the
next gear.
All vehicles (except Mercedes-AMG vehi-
cles): if the maximum engine speed on the
currently engaged gear is reached and you
continue to accelerate, the automatic trans-
mission automatically shifts up in order to
prevent engine damage. X
To shift down: pull steering wheel paddle
shifter C .
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.162
Automatic transmission
Driving an d parking

If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage
by not shifting down.
Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display. X
Shift to recommended gear D according to
gearshift recommendation C when shown in
the multifunction display of the instrument
cluster.
Upshifting (Mercedes-AMG vehicles)
! The automatic transmission does not shift
up automatically even when the engine limit-
ing speed for the current gear is reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine
from overrevving. Always make sure that the
engine speed does not reach the red area of
the tachometer. There is otherwise a risk of
engine damage.
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display. X
When message C appears in the multifunc-
tion display, pull on the right-hand steering
wheel paddle shifter. Kickdown X
For maximum acceleration, depress the
accelerator pedal beyond the pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed. X
Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears using
the steering wheel paddle shifters.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: kickdown is only
possible in the temporary setting.Automatic transmission 163
Driving and parking Z

aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performance driving,
it is important to maintain and have the brake
system checked regularly.
Driving on wet roads
Hydroplaning If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if: R
you drive at low speeds. R
the tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner: R
lower your speed. R
avoid ruts. R
avoid sudden steering movements. R
brake carefully.
Driving on flooded roads
! Bear in mind that vehicles traveling in front
or in the opposite direction create waves. This
may cause the maximum permissible water
depth to be exceeded.
Failure to observe these notes may result in
damage to the engine, electrical systems and
transmission.
If you have to drive on stretches of road on which
water has collected, please bear in mind that: R
in the case of standing water, the water level
may be no higher than the lower edge of the
vehicle body R
you should drive no faster than at a walking
pace Winter driving
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
G DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed: X
Shift the transmission to position N .
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style an d drive at a speed to
suit
the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.184
Driving tips
Driving and parking

override the laws of physics. It cannot take
account of road, weather and traffic conditions.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot is only an aid. You are responsible
for the distance to the vehicle in front, for vehi-
cle speed, for braking in good time and for stay-
ing in your lane.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot does not detect road and traffic
conditions. If you are following a vehicle which is
driving towards the edge of the road, your vehi-
cle could come into contact with the curb or
other road boundaries. Be particularly aware of
other road users, e.g. cyclists, that are directly
next to your vehicle.
Obstacles such as traffic pylons on the lane or
projecting out into the lane are not detected.
An inappropriate steering intervention, e.g. after
intentionally driving over a lane marking, can be
corrected at any time if you steer slightly in the
opposite direction.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot cannot continuously keep your
vehicle in lane. In some cases, the steering
intervention is not sufficient to bring the vehicle
back to the lane. In such cases, you must steer
the vehicle yourself to ensure that it does not
leave the lane.
The system may be impaired or may not function
if: R
there is poor visibility, e.g. due to insufficient
illumination of the road, or due to snow, rain,
fog or spray R
there is glare, e.g. from oncoming traffic, the
sun or reflections (e.g. when the road surface
is wet) R
the windshield is dirty, fogged up, damaged or
covered, for instance by a sticker, in the vicin-
ity of the camera R
there are no, several or unclear lane markings
for a lane, e.g. in areas with road construction
work R
the lane markings are worn away, dark or cov-
ered up, e.g. by dirt or snow R
the distance to the vehicle in front is too small
and the lane markings thus cannot be detec-
ted R
the lane markings change quickly, e.g. lanes
branch off, cross one another or merge R
the road is narrow and winding R
there are strong shadows cast on the road The syst em is switched to passive and no longer
assist s you by performing steering interventions
if: R
you actively change lane R
you switch on the turn signal R
take your hands off the steering wheel or do
not steer for a prolonged period of time
i Steering Assist and Stop&Go Pilot are acti-
vated again automatically after a lane change
is completed.
Steering Assist and Stop&Go Pilot do not pro-
vide any support: R
on very sharp corners R
when a loss of tire pressure or a defective tire
has been detected and displayed
Pay attention also to the important safety notes
for DISTRONIC PLUS ( Y
page 187).
The steering interventions are carried out with a
limited steering moment. The system requires
the driver to keep his hands on the steering
wheel and to steer himself.
If you do not steer yourself or if you take your
hands off the steering wheel for a prolonged
period of time, the system will first alert you with
a visual warning. A steering wheel symbol
appears in the multifunction display. If you have
still not started to steer and have not taken hold
of the steering wheel after five seconds at the
latest, a warning tone also sounds to remind you
to take control of the vehicle. Steering Assist
and Stop&Go Pilot are switched to passive.
DISTRONIC PLUS remains active.
Activating Steering Assist and Stop&Go
Pilot
X
Press button D .
Indicator lamp C lights up. The DTR+:
Steering Assist. On message appears inDriving systems 193
Driving and parking Z

the multifunction display. Steering Assist and
Stop&Go Pilot are activated.
Information in the multifunction display
If Steering Assist and Stop&Go Pilot are activa-
ted but is not ready for a steering intervention,
steering wheel symbol C appears in gray. If the
system provides you with support by means of
steering interventions, symbol C is shown in
green.
Deactivating Steering Assist and Stop&Go
Pilot X
Press button D .
Indicator lamp C goes out. The DTR+:
Steering Assist. Off message appears in
the multifunction display. Steering Assist and
Stop&Go Pilot are deactivated.
When DISTRONIC PLUS is deactivated or not
available, Steering Assist and Stop&Go Pilot are
deactivated automatically.
HOLD function
General notes The HOLD function can assist the driver in the
following situations: R
when pulling away, especially on steep slopes R
when maneuvering on steep slopes R
when waiting in traffic
The vehicle is kept stationary without the driver
having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away. Important safety notes
G WARNING
When leaving the vehicle, it can still roll away
despite being braked by the HOLD function if: R
there is a malfunction in the system or in
the voltage supply. R
the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant. R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. R
the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away.
! If DISTRONIC PLUS or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations: R
when towing the vehicle R
in the car wash
Deactivating the HOLD function ( Y
page 195).
Activation conditions You can activate the HOLD function if all of the
following conditions are fulfilled: R
the vehicle is stationary. R
the engine is running or if it has been auto-
matically switched off by the ECO start/stop
function. R
the driver's door is closed or your seat belt is
fastened. R
the electric parking brake is released. R
the transmission is in position D , R or N .R
DISTRONIC PLUS is deactivated.194
Driving system s
Dr ivi ng an d parking

R
the vehicle is stationary and the brake pedal is
depressed (left foot). R
the transmission is in position D .
Activating RACE START
i When manual mode ( Y
page 161) is active,
the transmission automatically shifts up to
RACE START in the drive program. This func-
tion supports maximum acceleration with
RACE START. After going through an acceler-
ating process once from a stationary position,
this function is automatically deactivated. X
Depress the brake pedal with your left foot
and keep it depressed. X
Pull and hold both steering wheel paddle shift-
ers ( Y
page 161).
The RACE START Confirm: Paddle UP
Cancel: Paddle DOWN message appears in
the multifunction display. X
Release both steering wheel paddle shifters
( Y
page 161).
i If the activation conditions are no longer ful-
filled, RACE START is canceled. The RACE
START Canceled message appears in the
multifunction display. X
To cancel: pull the left steering wheel paddle
shifter ( Y
page 161).
or X
To confirm: pull the right steering wheel pad-
dle shifter ( Y
page 161).
The RACE START Available Depress gas
pedal. message appears in the multifunction
display.
i If you do not depress the accelerator pedal
fully within two seconds, RACE START is can-
celed. The RACE START Not Possible See
Operator's Manual message appears in the
multifunction display. X
Fully depress the accelerator pedal.
The engine speed rises to approximately
3,500 rpm.
The RACE START Release brake to start
message appears in the multifunction display.
i If you do not release the brake pedal within
five seconds, RACE START is canceled. The RACE START Canceled message appears in
the multifunction display. X
Take your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum acceler-
ation.
The RACE START Active message appears in
the multifunction display.
RACE START is deactivated when the vehicle
reaches a speed of approximately 30 mph (Can-
ada: 50 km/h).
RACE START is deactivated immediately if you
release the accelerator pedal during RACE
START or if any of the activation conditions are
no longer fulfilled. The RACE START Not Pos‐
sible See Operator's Manual or RACE
START Canceled message appears in the mul-
tifunction display.
i If RACE START is used repeatedly within a
short period of time, it is only available again
after the vehicle has been driven a certain
distance.
AIRMATIC
General notes AIRMATIC is an air suspension with variable
damping for improved driving comfort. All-round
level control ensures the best possible suspen-
sion and constant ground clearance, even with a
laden vehicle. When you drive fast, the vehicle is
lowered automatically to improve driving safety
and to reduce fuel consumption. There is also
the option to manually adjust the vehicle level.
AIRMATIC consists of level setting, level control
and the Adaptive Damping System ADS.
Important safety notes
G WARNING
When the vehicle is being lowered, people
could become trapped if their limbs are
between the vehicle body and the wheels or
underneath the vehicle. There is a risk of
injury.
Make sure no one is underneath the vehicle or
in the immediate vicinity of the wheel arches
when the vehicle is being lowered.196
Driving system s
Dr ivi ng an d parking