steering wheel MERCEDES-BENZ C CLASS 2016 Service Manual

Problems with PARKTRONIC Problem
Possible causes/consequences and P Solutions
Only the red segments in
the PARKTRONIC warn-
ing displays are lit. You
also hear a warning tone
for approximately two
seconds.
PARKTRONIC is then
deactivated and the indi-
cator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has switched off. X
If problems persist, have PARKTRONIC checked at a qualified spe-
cialist workshop.
Only the red segments in
the PARKTRONIC warn-
ing displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference. X
Clean the PARKTRONIC sensors ( Y
page 339).X
Switch the ignition back on.
The problem may be caused by an external source of radio or ultra-
sound waves. X
See if PARKTRONIC functions in a different location.
Active Parking Assist
General notes Active Parking Assist is an electronic parking aid
with ultrasound. It measures the road on both
sides of the vehicle. A parking symbol indicates
a suitable parking space. Active steering inter-
vention and brake application can assist you
during parking and when exiting a parking
space. You may also use PARKTRONIC
( Y
page 199).
Important safety notes Active Parking Assist is merely an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering, parking and exiting a
parking space. Make sure that no persons, ani-
mals or objects are in the maneuvering range.
When PARKTRONIC is switched off, Active Park-
ing Assist is also unavailable.
G WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could result in a collision with another road user.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park-
ing Assist parking procedure.
! If unavoidable, you should drive over obsta-
cles such as curbs slowly and not at a sharp
angle. Otherwise, you may damage the
wheels or tires.
Active Parking Assist may also display spaces
not suitable for parking, e.g.: R
where parking or stopping is prohibited R
in front of driveways or entrances and exits R
on unsuitable surfaces
Parking tips: R
On narrow roads, drive as close to the parking
space as possible. R
Parking spaces that are littered or overgrown
might be identified or measured incorrectly. R
Parking spaces that are partially occupied by
trailer drawbars might not be identified as
such or be measured incorrectly. R
Snowfall or heavy rain may lead to a parking
space being measured inaccurately.202
Driving systems
Driving and parking

R
that are parallel to the direction of travel and
at least 39.5 in (1.0 m) longer than your vehi-
cle R
that are at right angles to the direction of
travel and at least 39.5 in (1.0 m) wider than
your vehicle
i Note that Active Parking Assist cannot
measure the size of a parking space if it is at
right angles to the direction of travel. You will
need to judge whether your vehicle will fit into
the parking space.
When driving at speeds below 19 mph
(30 km/h), you will see the parking symbol as a
status indicator in the instrument cluster. When
a parking space has been detected, an arrow
towards the right or the left also appears. By
default, Active Parking Assist only displays park-
ing spaces on the front-passenger side. Parking
spaces on the driver's side are displayed as
soon as the turn signal on the driver's side is
activated. When parking on the driver's side,
this must remain switched on until you acknowl-
edge the use of Active Parking Assist by press-
ing the v button on the multifunction steer-
ing wheel. The system automatically determines
whether the parking space is parallel or at right
angles to the direction of travel.
A parking space is displayed while you are driv-
ing past it, and until you are approximately 50 ft
(15 m) away from it.
Parking
G WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if: R
there is a malfunction in the system or in
the voltage supply. R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. R
the battery is disconnected. R
the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away. i When PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time. X
Stop the vehicle when the parking space sym-
bol shows the desired parking space in the
instrument cluster. X
Shift the transmission to position R .
The Start Park Assist?Yes: OKNo: 8
message appears in the multifunction display. X
To cancel the procedure: press the 8
button on the multifunction steering wheel or
pull away.
or X
To park using Active Parking Assist: press
the v button on the multifunction steering
wheel.
The Park Assist Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display. X
Let go of the multifunction steering wheel. X
Back up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise Active Parking Assist will be canceled.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Maneuvering may be required in tight parking
spaces.
The Park Assist Active Select D Observe
Surroundings message appears in the multi-
function display. X
Shift the transmission to position D while the
vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Park Assist Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away. X
Drive forwards and be ready to brake at all
times.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
front border of the parking space.
Maneuvering may be required in tight parking
spaces.204
Driving systems
Driving and parking

The Park Assist Active Select R Observe
Surroundings message appears in the multi-
function display.
As soon as the parking procedure is complete,
the Park Assist Switched Off message
appears and a warning tone sounds. The vehicle
is now parked.
The vehicle is kept stationary without the driver
having to depress the brake pedal. The braking
effect is canceled when you depress the accel-
erator pedal.
Active Parking Assist no longer supports you
with steering interventions and brake applica-
tions. When Active Parking Assist is finished,
you must steer and brake again yourself.
PARKTRONIC is still available.
Parking tips: R
The way your vehicle is positioned in the park-
ing space after parking is dependent on vari-
ous factors. These include the position and
shape of the vehicles parked in front and
behind it and the conditions of the location. It
may be the case that Active Parking Assist
guides you too far into a parking space, or not
far enough into it. In some cases, it may also
lead you across or onto the curb. If necessary,
you should cancel the parking procedure with
Active Parking Assist. R
You can also select preselect transmission
position D . The vehicle redirects and does not
drive as far into the parking space. Should the
transmission change take place too early, the
parking procedure will be canceled. A sensi-
ble parking position can no longer be ach-
ieved from this position.
Exiting a parking space In order that Active Parking Assist can support
you when you exit the parking space: R
the border of the parking space must be high
enough at the front and the rear. A curb is too
small, for example. R
the border of the parking space must not be
too wide, as the position of the vehicle must
not exceed an angle of 45° to the starting
position as it is maneuvering into the parking
space. R
a maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
Active Parking Assist can only assist you with
exiting a parking space if you have parked the vehicle parallel to the direction of travel using
Active Parking Assist.
i If PARKTRONIC detects obstacles, Active
Parking Assist brakes automatically whilst the
vehicle exits the parking space. You are
responsible for braking in good time. X
Start the engine. X
Release the electric parking brake. X
Switch on the turn signal in the direction you
are pulling away. X
Shift the transmission to position D or R .
The Start Park Assist? Yes: OK No: 8
message appears in the multifunction display. X
To cancel the procedure: press the 8
button on the multifunction steering wheel or
pull away.
or X
To exit a parking space using Active Park-
ing Assist: press the v button on the mul-
tifunction steering wheel.
The Park Assist Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display. X
Let go of the multifunction steering wheel. X
Pull away, being ready to brake at all times. Do
not exceed a maximum speed of approx-
imately 6 mph (10 km/h) when exiting a park-
ing space. Otherwise Active Parking Assist
will be canceled. X
Depending on the message or as required,
shift the transmission to position D or R .
Active Parking Assist immediately steers in
the other direction. The Park Assist
Active Accelerate and Brake Observe
Surroundings message appears in the mul-
tifunction display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
If you back up after activation, the steering
wheel is moved to the straight-ahead posi-
tion. X
Drive forwards and back up as prompted by
the PARKTRONIC warning displays, several
times if necessary.
Once you have exited the parking space com-
pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and the
Park Assist Switched Off message appears
in the multifunction display. You will then have
to steer and merge into traffic on your own.Driving systems 205
Driving and parking Z

PARKTRONIC is still available. You can take over
the steering, before the vehicle has exited the
parking space completely. This is useful, for
example when you recognize that it is already
possible to pull out of the parking space.
Canceling Active Parking Assist X
Stop the movement of the multifunction
steering wheel or steer yourself.
Active Parking Assist will be canceled at once.
The Park Assist Canceled message
appears in the multifunction display.
or X
Press the PARKTRONIC button ( Y
page 201).
PARKTRONIC is switched off and Active Park-
ing Assist is immediately canceled. The Park
Assist Canceled message appears in the
multifunction display.
Active Parking Assist is canceled automatically
if: R
the electric parking brake is engaged R
transmission position P is selectedR
parking using Active Parking Assist is no lon-
ger possible R
you are driving faster than 6 mph (10 km/ h)R
a wheel spins, ESP ®
intervenes or fails. The

R
if the camera lens is dirty or obstructed
Observe the notes on cleaning
( Y
page 339) R
if the rear of your vehicle is damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, bicycle rack).
i The rear view camera is protected from rain-
drops and dust by means of a flap. When the
rear view camera is activated, this flap opens.
The flap closes again when: R
you have finished the maneuvering process R
you switch off the engine R
you open the trunk
Observe the notes on cleaning ( Y
page 339).
For technical reasons, the flap may remain
open briefly after the rear view camera has
been deactivated.
Activating/deactivating the rear view
camera X
To activate: make sure that the SmartKey is
in position 2 in the ignition lock.X
Make sure that the Activation by R gear
function is selected in the multimedia system
(see the separate operating instructions). X
Engage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail-
able throughout the maneuvering process.
To deactivate: the rear view camera deacti-
vates if you shift the transmission to P or after
driving forwards a short distance.
Multimedia display
The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions: R
very close to the rear bumper R
under the rear bumper R
in close range above the handle on the trunk
lid ! Objects not at ground level may appear to
be further away than they actually are, e.g.: R
the bumper of a parked vehicle R
the drawbar of a trailer R
the ball coupling of a trailer tow hitch R
the rear section of an HGV R
a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
C
Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle D
White guide line without turning the steering
wheel, vehicle width including the exterior
mirrors (static)

Reverse perpendicular parking with the
steering wheel at an angle
C
Parking space markingD
Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic) X
Drive past the parking space and bring the
vehicle to a standstill. X
Make sure that the rear view camera is
switched on ( Y
page 207).
The lane and the guide lines are shown. X
While the vehicle is at a standstill, turn the
steering wheel in the direction of the parking
space until yellow guide line D reaches park-
ing space marking C .X
Keep the steering wheel in that position and
back up carefully.
C
Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic) X
Stop the vehicle when it is almost exactly in
front of the parking space.
The white lane should be as close to parallel
with the parking space marking as possible. C
White guide line at current steering wheel
angle D
Parking space marking X
Turn the steering wheel to the center position
while the vehicle is stationary.
C
Red guide line at a distance of approximately
12 in (0.30 m) from the rear of the vehicleD
White guide line without turning the steering
wheel

Switching on Blind Spot Assist X
Make sure that Blind Spot Assist
( Y
page 248) is activated in the on-board
computer. X
Turn the SmartKey to position 2 in the ignition
lock.
Warning lamps C in the exterior mirrors light
up red until the engine is started.
Display in the assistance graphic
When Blind Spot Assist is activated, gray radar
waves propagating backwards appear next to
the vehicle in the assistance display in the mul-
tifunction display. Above a speed of 20 mph
(30 km/h), the color of the radar waves in the
assistance display changes to green C . Blind
Spot Assist is then ready for use.
Lane Keeping Assist
General notes
Lane Keeping Assist monitors the area in front of
your vehicle by means of multifunction cam-
era C which is attached behind the top of the
windshield. Active Lane Keeping Assist detects
lane markings on the road and can warn you
before you leave your lane unintentionally. This function is available in the range between
40 mph and 120 mph (60 km/h and 200 km/h).
A warning may be given if a front wheel passes
over a lane marking. It will warn you by means of
intermittent vibration in the steering wheel for
up to 1.5 seconds.
Important safety notes
G WARNING
Lane Keeping Assist may not always clearly
recognize lane markings.
In this case, Lane Keeping Assist may: R
give an unnecessary warning R
not give a warning
There is a risk of an accident.
Always pay particular attention to the traffic
situation and stay in lane, in particular if
warned by Lane Keeping Assist.
G WARNING
The Lane Keeping Assist warning does not
return the vehicle to the original lane. There is
a risk of an accident.
You should always steer, brake or accelerate
yourself, in particular if warned by Lane Keep-
ing Assist.
If you fail to adapt your driving style, Lane Keep-
ing Assist can neither reduce the risk of an acci-
dent nor override the laws of physics. Lane
Keeping Assist cannot take into account the
road, traffic and weather conditions. Lane Keep-
ing Assist is merely an aid. You are responsible
for the distance to the vehicle in front, for vehi-
cle speed, for braking in good time and for stay-
ing in your lane.
The Lane Keeping Assist does not keep the vehi-
cle in the lane.
The system may be impaired or may not function
if: R
there is poor visibility, e.g. due to insufficient
illumination of the road, or due to snow, rain,
fog or spray R
there is glare, e.g. from oncoming traffic, the
sun or reflections (e.g. when the road surface
is wet) R
the windshield is dirty, fogged up, damaged or
covered, for instance by a sticker, in the vicin-
ity of the camera218
Driving systems
Driving and parking

Always pay particular attention to the traffic
situation and keep within the lane, especially
if Active Lane Keeping Assist alerts you. Ter-
minate the intervention in a non-critical driv-
ing situation.
The system may be impaired or may not function
if: R
there is poor visibility, e.g. due to insufficient
illumination of the road, or due to snow, rain,
fog or spray R
there is glare, e.g. from oncoming traffic, the
sun or reflections (e.g. when the road surface
is wet) R
the windshield is dirty, fogged up, damaged or
covered, for instance by a sticker, in the vicin-
ity of the camera R
the radar sensors in the front or rear bumpers
or the radiator trim are dirty, e.g. obscured by
snow R
there are no, several or unclear lane markings
for a lane, e.g. in areas with road construction
work R
the lane markings are worn away, dark or cov-
ered up, e.g. by dirt or snow R
the distance to the vehicle in front is too small
and the lane markings thus cannot be detec-
ted R
the lane markings change quickly, e.g. lanes
branch off, cross one another or merge R
the road is narrow and winding R
there are strong shadows cast on the road
If no vehicle is detected in the adjacent lane and
broke n lane markings are detected, no lane-cor-
re
cting brake application is made.
Warning vibration in the steering wheel
A warning may be given if a front wheel passes
over a lane marking. It will warn you by means of
intermittent vibration in the steering wheel for
up to 1.5 second s.
Lane -correcting brake application
If you leave your lane, under certain circumstan-
ces the vehicle will brake briefly on one side.
This is meant to assist you in bringing the vehicle
back to the original lane. G WARNING
A lane-correcting brake application cannot
always bring the vehicle back into the original
lane. There is a risk of an accident.
Always steer, brake or accelerate yourself,
especially if Active Lane Keeping Assist warns
you or makes a lane-correcting brake appli-
cation.
If a lane-correcting brake application occurs,
display C appears in the multifunction display.
The brake application also slightly reduces vehi-
cle speed.
This function is available in the range between
40 mph and 120 mph (60 km/h and 200 km/h).
A lane-correcting brake application can be made
after driving over a lane marking detected as
being solid or broken. Before this, a warning
must be given by means of intermittent vibration
in the steering wheel. In addition, a lane with
lane markings on both sides must be recog-
nized.
In the case of a broken lane marking being
detected, a lane-correcting brake application
can only be made if a vehicle has been detected
in the adjacent lane. Oncoming vehicles, over-
taking vehicles and vehicles in adjacent lanes
can be detected.
i A further lane-correcting brake application
can only occur after your vehicle has returned
to the original lane.
No lane-correcting brake application occurs if: R
you clearly and actively steer, brake or accel-
erate. R
you cut the corner on a sharp bend. R
you have switched on the turn signal. R
a driving safety system intervenes, e.g. ESP ®
,
PRE-SAFE ®
Brake or Active Blind Spot Assist.Driving systems 223
Driving and parking Z

Activating when driving with the electric motor: X
Pull the left or right steering wheel paddle
shifter ( Y
page 161).
The combustion engine is switched on. Man-
ual gearshifting is activated temporarily. The
selected gear and M appear in the multifunc-
tion display.
Activating when driving with the combustion
engine: X
Pull the left or right steering wheel paddle
shifter ( Y
page 161).
Manual gearshifting is activated temporarily.
The selected gear and M appear in the multi-
function display.
The ECO start/stop function is not available
when manually changing gear.
For further information on the manual drive pro-
gram ( Y
page 161).
Haptic accelerator pedal
General notes The haptic accelerator pedal helps you to
reduce the fuel consumption and emissions of
your vehicle.
There are two different functions available for
this purpose: R
an additional point of resistance in E-MODE
operating mode ( Y
page 226)R
a double pulse in drive program E
( Y
page 229)
Additional point of resistance in the hap-
tic accelerator pedal
The maximum available electric performance is
indicated by a tangible point of resistance in the
haptic accelerator pedal.
The additional point of resistance is available in
E-MODE operating mode ( Y
page 226).
If you depress the haptic accelerator pedal
beyond the pressure point, the combustion
engine is switched on.
Double pulses in the haptic accelerator
pedal
A tangible double pulse in the haptic accelerator
pedal gives you a recommendation to release
the accelerator pedal. By this means, in
HYBRID , E-MODE or E-SAVE operating mode
the combustion engine can be switched off and disconnected from the power train (overrun
mode).
The double pulse is available in drive program E
( Y
page 229).
After the accelerator pedal has been released,
the coasting cha racteristi cs of the vehicle are
a
dapted to the traffic conditions.
To avoid getting too close to the vehicle in front,
you must apply the brakes manually when nec-
essary.
Driving tips General driving tips Drive carefully and maintain a safe distance
from the vehicle in front. Avoid frequent and
sudden acceleration as well as abrupt braking.
During partial electric driving, pulling away and
acceleration, the electric motor supports the
internal combustion engine.
During overrun in transmission position D and
braking, the electric motor will operate as a gen-
erator.
Further information on the ECO start/stop func-
tion ( Y
page 231).
Additional driving tips ( Y
page 179).
Stationary vehicle If the vehicle is stopped, the combustion engine
is, for the most part, switched off. Automatic
climate control continues to function. The elec-
tromechanically assisted steering gear allows
you to use the power steering without reduced
comfort.
Acceleration
Depending on the operating mode, pulling away
and driving under low load conditions are per-
formed: R
entirely by electric propulsion R
in combination with the internal combustion
engine
When accelerating at an increased or full load,
boost mode is utilized. The electric motor sup-
ports the internal combustion engine by provid-
ing additional torque when the accelerator is
depressed rapidly.230
PLUG ‑ IN HYBRID operation
Driving an d parking

Tires Display messages
Possible causes/consequences and P Solutions
Check Tire Pressure
Soon Canada only:
The tire pressure loss warning system has detected a significant loss
in pressure.
A warning tone also sounds.
Possible causes: R
you have changed the positions of the wheels and tires or installed
new wheels and tires. R
the tire pressure in one or more tires has dropped significantly
G WARNING
Tire pressures that are too low pose the following hazards: R
they may burst, especially as the load and vehicle speed increase. R
they may wear excessively and/or unevenly, which may greatly
impair tire traction. R
the driving characteristics, as well as steering and braking, may be
greatly impaired.
There is a risk of an accident. X
Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so. X
Secure the vehicle against rolling away ( Y
page 177).X
Check the tires and, if necessary, follow the instructions for a flat
tire ( Y
page 343). X
Check the tire pressures and, if necessary, correct the tire pressure. X
Restart the tire pressure loss warning system when the tire pres-
sure is correct ( Y
page 367).
Check Tire Pressure
Then Restart Run
Flat Indicator Canada only:
The tire pressure loss warning system generated a display message
and has not been restarted since. X
Set the correct tire pressure in all four tires. X
Restart the tire pressure loss warning system ( Y
page 367).
Run Flat Indicator
Inoperative Canada only:
The tire pressure loss warning system is faulty. X
Visit a qualified specialist workshop.
Please Correct Tire
Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great. X
Check the tire pressures at the next opportunity ( Y
page 367).X
If necessary, correct the tire pressure. X
Restart the tire pressure monitor ( Y
page 369).280
Displa y messages
On-board computer and displays