ESP MERCEDES-BENZ C CLASS 2016 Owners Manual

Publication details
Internet
Further information about Mercedes-Benz vehi-cles and about Daimler AG can be found on thefollowing websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
©Daimler AG: not to be reprinted, translated orotherwise reproduced, in whole or in part, with-out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
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In this Operator's Manual you will find the fol-lowing symbols:
GWARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
! Notes on material damage alert you to dan-gers that could lead to damage to your vehi-cle.
iPractical tips or further information thatcould be helpful to you.
XThis symbol indicates an instructionthat must be followed.
XSeveral of these symbols in successionindicate an instruction with severalsteps.
(Ypage)This symbol tells you where you can findmore information about a topic.
YYThis symbol indicates a warning or aninstruction that is continued on the nextpage.
Dis‐playThis text indicates a message on themultifunction display/multimedia dis-play.

Switching on/off (on-board com-
puter) ............................................. 250
Declarations of conformity ................. 31
Diagnostics connection ...................... 31
Digital Operator's Manual
Help ................................................. 25
Introduction ..................................... 25
Digital speedometer ......................... 241
DIRECT SELECT lever
Automatic transmission ................. 156
Display
see Display messages
see Warning and indicator lamps
Display message
Hybrid drive system ....................... 272
Display messages
ASSYST PLUS ................................ 333
Calling up (on-board computer) ..... 255
Driving systems ............................. 274
Engine ............................................ 268
General notes ................................ 255
Hiding (on-board computer) ........... 255
Introduction ................................... 255
Lights ............................................. 267
Safety systems .............................. 256
SmartKey ....................................... 285
Tires ............................................... 280
Vehicle ........................................... 282
Distance recorder ............................. 239
Distance warning (warning lamp) .... 295
Distance warning function
Function/notes ................................ 71
DISTRONIC PLUS
Activating ....................................... 188
Activation conditions ..................... 188
Cruise control lever ....................... 188
Deactivating ................................... 191
Display message ............................ 277
Displays in the instrument cluster .. 191
Driving tips .................................... 192
Driving with DISTRONIC PLUS ....... 189
Function/notes ............................. 186
Important safety notes .................. 187
Setting a speed .............................. 190
Setting the specified minimum
distance ......................................... 190
Stopping ........................................ 189 with Steering Assist and Stop&Go
Pilot ............................................... 192
Doors
Automatic locking (switch) ............... 89
Central locking/unlocking
(SmartKey) ....................................... 81
Control panel ................................... 43
Display message ............................ 284
Emergency locking ........................... 89
Emergency unlocking ....................... 89
Important safety notes .................... 87
Opening (from inside) ...................... 88
Drinki ng an d driving ......................... 180
Drive program
Automatic transmission ................. 159
SETUP (on-board computer) .......... 253
Drive programs
Display (DIRECT SELECT lever) ...... 157
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 335
Driving Assistance PLUS package ... 219
Driving on flooded roads .................. 184
Driving safety systems
ABS (Anti-lock Braking System) ....... 68
ADAPTIVE BRAKE ............................. 76
Adaptive Brake Assist ...................... 72
BAS (Brake Assist System) .............. 68
BAS PLUS with Cross-Traffic
Assist ............................................... 69
COLLISION PREVENTION ASSIST
PLUS ................................................ 70
Distance warning function ............... 71
EBD (electronic brake force distri-
bution) ............................................. 76
ESP ®
(Electronic Stability Pro-
gram) ............................................... 73
Important safety information ........... 68
Overview .......................................... 67
PRE-SAFE ®
Brake ............................. 77
Recuperative Brake System ............. 45
STEER CONTROL ............................. 78
Driving system
RACE START (Mercedes-AMG
vehicles) ........................................ 1958
Index

Driving systems
360°camera .................................. 21 0
Active Blind Spot Assis t ................ .2 19
Active Lane Keeping Assist ............ 222
Active Parking Assist ..................... 202
AIRMATIC ...................................... 196
AMG adaptive sport suspension
system .......................................... .1 97
ATTENTION ASSIST ........................ 214
Blind Spot Assist ............................ 216
Cruise control ................................ 185
Display message ............................ 274
DISTRONIC PLUS ........................... 186
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot .............. .1 92
Driving Assistance Plus package ... 219
HOLD function ............................... 194
Lane Keeping Assist ..................... .2 18
Lane Tracking package .................. 216
PARKTRONIC ................................. 199
Rear view camera .......................... 206
Traffic Sign Assist .......................... 215
Driving tips
AMG ceramic brakes ..................... 183
Automatic transmission ................. 158
Brakes .......................................... .1 82
Break-in period .............................. 145
DISTRONIC PLUS ........................... 192
Downhill gradient ........................... 182
Drinking and driving ....................... 180
Driving in winter ............................ .1 84
Driving on flooded roads ................ 184
Driving on wet roads ..................... .1 84
Exhaust check ............................... 180
Fuel ................................................ 180
General .......................................... 179
Hydroplaning ................................. 184
Icy road surfaces ........................... 184
Limited braking efficiency on sal-
ted roads ....................................... 182
Snow chains .................................. 363
Subjecting brakes to a load ........... 182
The first 1000 miles (1500 km) ..... 145
Wet road surface .............. ............. 182
D VD
video
Operating (on-board computer) ..... 244
see also Digital Operator's Man-
ual ................................................. .2 98 DYNAMIC SELECT switch
Automatic transmission ................. 154
Climate control (dual-zone auto-
matic climate control) .................... 132
PLUG-IN HYBRID operation ............ 229
E EASY-ENTRY feature
Function/notes ............................ .1 12
EASY-EXIT feature
Function/notes ............................ .1 12
EASY-PACK trunk box ....................... 314
EBD (electronic brake force distri-
bution)
Display message ............................ 258
Function/notes ................................ 76
ECO display
Function/notes ............................ .1 80
On-board computer ....................... 240
ECO start/stop function
Automatic engine start .................. 151
Automatic engine switch-off .......... 150
Deactivating/activating ................. 151
General information ....................... 150
Important safety notes .................. 150
Introduction ................................... 150
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 61
Emergency release
Driver's door ................................... .8 9
Trunk ............................................... 94
Vehicle ............................................. 89
Emergency Tensioning Devices
Activation ......................................... 58
Emissions control
Service and warranty information ... .2 8
Engine
Check Engine warning lamp .......... .2 93
Display message ............................ 268
ECO start/stop function ................ 150
Engine number ............................... 388
Irregular running ............................ 153
Jump-starting ................................. 352
Starting (important safety notes) ... 148 Index 9

Starting problems .......................... 153
Starting the engine with the
SmartKey ....................................... 148
Starting via smartphone ................ 149
Starting with the Start/Stop but-
ton ................................................. 148
Switching off .................................. 177
Tow-starting (vehicle) ..................... 357
Engine electronics
Problem (malfunction) ................... 153
Engine oil
Adding ........................................... 332
Additives ........................................ 392
Checking the oil level ..................... 331
Checking the oil level using the
dipstick .......................................... 332
Display message ............................ 270
Filling capacity ............................... 391
General notes ................................ 391
Notes about oil grades ................... 391
Notes on oil level/consumption .... 331
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 252
Entering an address
see also Digital Operator's Man-
ual .................................................. 298
ESP ®
(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 253
Characteristics ................................. 73
Crosswind Assist ............................. 76
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 74
Deactivating/activating (except
Mercedes ‑ AMG vehicles) ................. 74
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 247
Display message ............................ 256
Function/notes ................................ 73
General notes .................................. 73
Important safety information ........... 73
Trailer stabilization ........................... 76
Warning lamp ................................. 290
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 73
Exhaust
see Exhaust pipe Exhaust check ................................... 180
Exhaust pipe
Cleaning ......................................... 340
Exhaustive discharging (high-volt-
age battery) ....................................... 349
Exterior lighting
Cleaning ......................................... 338
se e
Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) ....................... 114
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Out of position (troubleshooting) ... 114
Setting ........................................... 114
Storing settings (memory func-
tion) ............................................... 116
Storing the parking position .......... 115
Eyeglasses compartment ................. 309
F Favorites
Overview ........................................ 301
Features ............................................. 316
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 379
MOExtended tires .......................... 343
Preparing the vehicle ..................... 343
TIREFIT kit ...................................... 344
Floormats ........................................... 329
Frequencies
Mobile phone ................................. 386
Two-way radio ................................ 386
Fuel
Additives ........................................ 390
Consumption statistics .................. 240
Displaying the current consump-
tion ................................................ 240
Displaying the range ...................... 240
Driving tips .................................... 180
Flexible fuel vehicles ...................... 390
Fuel gauge ....................................... 36
Grade (gasoline) ............................ 389
Important safety notes .................. 38910
Index

Sidewall (definition) ....................... 379
Snow chains .................................. 363
Speed rating (definition) ................ 378
Storing ........................................... 380
Structure and characteristics
(definition) ..................................... 377
Summer tires in winter .................. 362
Temperature .................................. 374
TIN (Tire Identification Number)
(definition) ..................................... 379
Tire bead (definition) ...................... 379
Tire pressure (definition) ................ 379
Tire pressures (recommended) ...... 378
Tire size (data) ............................... 384
Tire size designation, load-bearing
capacity, speed rating .................... 374
Tire tread ....................................... 361
Tire tread (definition) ..................... 379
Total load limit (definition) ............. 379
Traction ......................................... 373
Traction (definition) ....................... 379
Tread wear ..................................... 373
Uniform Tire Quality Grading
Standards ...................................... 373
Uniform Tire Quality Grading
Standards (definition) .................... 378
Wear indicator (definition) ............. 379
Wheel and tire combination ........... 384
Wheel rim (definition) .................... 378
see Flat tire
Top Tether ............................................ 64
Touchpad
Changing the station/music
track .............................................. 301
Character suggestions ................... 300
Deleting characters ....................... 300
Entering a space ............................ 300
Entering characters ....................... 300
Gesture control .............................. 300
Handwriting recognition ................ 300
Operating the touchpad ................. 300
Overview ........................................ 300
Quick access for Audio .................. 301
Switching ....................................... 300
Switching input line ....................... 300
Tow-starting
Emergency engine starting ............ 357
Important safety notes .................. 354 Towing a trailer
ESP ®
(Electronic Stability Pro-
gram) ............................................... 76
Towing away
Important safety guidelines ........... 354
Insta l ling the towing eye ................ 355
Notes for 4MATIC vehicles ............ 356
Removing the towing eye ............... 355
Transporting the vehicle ................ 356
With both axles on the ground ....... 356
With the rear axle raised ................ 355
Towing eye ......................................... 343
Traffic reports
see also Digital Operator's Man-
ual .................................................. 298
Traffic Sign Assist
Display message ............................ 277
Function/notes ............................. 215
Important safety notes .................. 215
Instrument cluster display ............. 216
Transfer case ..................................... 164
Transmission
see Automatic transmission
Transmission position display ......... 157
Transmission position display
(DIRECT SELECT lever) ...................... 157
Transporting the vehicle .................. 356
Trim pieces (cleaning instruc-
tions) .................................................. 340
Trip computer (on-board com-
puter) .................................................. 240
Trip odometer
Calling up ....................................... 239
Resetting (on-board computer) ...... 241
Trunk
Important safety notes .................... 89
Locking separately ........................... 94
Opening/closing (automatically
from inside) ...................................... 93
Opening/closing (automatically
from outside) ................................... 91
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 92
Opening/closing (manually from
outside) ............................................ 90
Trunk lid
Display message ............................ 28322
Index

Obstacle recognition ........................ 90
Opening dimensions ..................... .3 94
Opening/closing .............................. 89
Trunk load (maximum) ..................... .3 94
Turn signals
Changing bulbs (front) ................... 124
Changing bulbs (rear) .................... 124
Display message ............................ 267
Switching on/off ........................... 119
Two-way radio
Frequencies ................................... 386
Installation ..................................... 386
Transmission output (maximum) .... 386
Type identification plate
see Vehicle identification plate
U Unlocking
Emergency unlocking ....................... 89
From inside the vehicle (central
unlocking button) ............................ .8 8
USB devices
Connecting to the Media Inter-
face .............................................. .3 07
V
Vanity mirror (in the sun visor) ....... .3 17
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 32
Display message ............................ 282
Equipment ....................................... 28
Individual settings .......................... 247
Limited Warranty ............................ .3 2
Loading .......................................... 370
Locking (in an emergency) ............... 89
Locking (SmartKey) .......................... 81
Lowering ........................................ 384
Maintenance .................................... 29
Operating safety .............................. 30
Parking .......................................... 177
Parking for a long period ................ 179
Pulling away ................................... 149
Raising ........................................... 381
Reporting problems ......................... 32
Securing from rolling away ............ 380
Towing away .................................. 354 Transporting .................................. 356
Unlocking (in an emergency) ........... 89
Unlocking (SmartKey) ...................... 81
Vehicle data ................................... 394
Vehicle data
Roof load (maximum) ..................... 394
Trunk load (maximum) ................... 394
Vehicle dimensions ........................... 394
Vehicle emergency locking ................ 89
Vehicle identification number
see VIN
Vehicle identification plate .............. 387
Vehicle level
AIRMATIC ...................................... 197
Display message ............................ 275
Vehicle tool kit .................................. 343
Video
Operating the DVD ......................... 244
see also Digital Operator's Man-
ual .................................................. 298
VIN
Seat ............................................... 388
Type plate ...................................... 387
Voice Control System
see Separate operating instructions
W
Warning
Stickers ........................................... 44
Warning and indicator lamps
ABS ................................................ 289
Brakes ........................................... 288
Check Engine ................................. 293
Coolant .......................................... 293
Distance warning ........................... 295
ESP ®
.............................................. 290
ESP ®
OFF ....................................... 291
Fuel tank ........................................ 293
General notes ................................ 286
Hybrid drive system ....................... 288
Overview .......................................... 36
Parking brake ................................ 292
PASSENGER AIR BAG ...................... 47
RBS (Recuperative Brake Sys-
tem) ............................................... 288
Reserve fuel ................................... 293
Restraint system ............................ 292 Index 23

Protection of the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to

the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
The components of the vehicle's high-voltage
electrical system are marked with yellow warn-
ing stickers. The cables of the vehicle's high-
voltage electrical system are orange in color.
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave erratically.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
G WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
G WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components R
work on the hybrid drive systemOperating safety 31
Introduction Z

These data can help provide a better under-
standing of the circumstances in which acci-
dents and injuries occur. NOTE: EDR data are
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and no
personal data (e.g. name, gender, age and acci-
dent location) are recorded. However, other par-
ties, such as law enforcement could combine
EDR data with the type of personally identifying
data routinely acquired during a crash investi-
gation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by the EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce-
ment; by federal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013,
13 states have enacted laws relating to EDRs. Information on copyright
General information Information on license for free and open-source
software used in your vehicle and its electronic
components is available on the following web-
site:
http://www.mercedes-benz.com/opensource34
Information on copyright
Introduction

Panic alarm X
To activate: press 3 button C for at
least one second.
A visual and audible alarm is triggered if the
alarm system is armed. X
To deactivate: press 3 button C again.
or X
Insert the SmartKey into the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑ GOX
Press the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system The restraint system can reduce the risk of vehi-
cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
Furthermore, the restraint system may also
reduce the forces exerted on the vehicle occu-
pants when an accident occurs.
The restraint system includes: R
Seat belt system R
Air bags R
Child restraint system R
Child seat securing system
The components of the restraint system work in
conjunction with each other. They can only offer
the intended level of protection if all vehicle
occupants: R
are correctly wearing their seat belts.
( Y
page 49)R
adjust their seat and head restraint properly
( Y
page 104). The driver is also responsible for ensuring that
the steering wheel has been correctly posi-
tioned. Observe the information relating to the
correct driver's seat position ( Y
page 104).
Always ensure the air bag can inflate properly if
deployed ( Y
page 51).
An air bag supplements a correctly fastened
seat belt. As an additional safety device, the air
bag increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if the protection already provided by a cor-
rectly fastened seat belt will suffice, the air bags
are not deployed. Furthermore, only the air bags
that would increase the degree of protection
afforded to the vehicle occupants in the event of
an accident are deployed. Seat belts and air
bags generally do not protect against objects
penetrating the vehicle from the outside.
Information on restraint system operation can
be found under "Triggering of Emergency Ten-
sioning Devices and air bags" ( Y
page 58).
See “Children in the vehicle” for information on
children traveling with you as well as vehicle
restraint systems ( Y
page 62).
Important safety notes
G WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even
fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an air bag system to
accommodate a person with disabilities, con-
tact an authorized Mercedes-Benz Center for
details. USA only: for further information con-
tact our Customer Assistance Center at
1-800-FOR-MERCedes (1 ‑ 800 ‑ 367 ‑ 6372).
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at46
Occupant safety
Safety