radio MERCEDES-BENZ C CLASS 2016 Owners Manual

Publication details
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Editorial office
©Daimler AG: not to be reprinted, translated orotherwise reproduced, in whole or in part, with-out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
Registered trademarks:
RBluetooth® is a registered trademark of Blue-tooth SIG Inc.
RDTS™ is a registered trademark of DTS, Inc.
RDolby® and MLP™ are registered trademarksof DOLBY Laboratories.
RBabySmart™, ESP® and PRE-SAFE® are reg-istered trademarks of Daimler AG.
RHomeLink® is a registered trademark of John-son Controls.
RiPod® and iTunes® are registered trademarksof Apple Inc.
RBurmester® is a registered trademark ofBurmester Audiosysteme GmbH.
RMicrosoft® and Windows media® are regis-tered trademarks of Microsoft Corporation.
RSIRIUS® is a registered trademark of SiriusXM Radio Inc.
RHD Radio™ is a registered trademark of iBiq-uity Digital Corporation.
RGracenote® is a registered trademark ofGracenote, Inc.
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In this Operator's Manual you will find the fol-lowing symbols:
GWARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
! Notes on material damage alert you to dan-gers that could lead to damage to your vehi-cle.
iPractical tips or further information thatcould be helpful to you.
XThis symbol indicates an instructionthat must be followed.
XSeveral of these symbols in successionindicate an instruction with severalsteps.
(Ypage)This symbol tells you where you can findmore information about a topic.
YYThis symbol indicates a warning or aninstruction that is continued on the nextpage.
Dis‐playThis text indicates a message on themultifunction display/multimedia dis-play.

Starting problems .......................... 153
Starting the engine with the
SmartKey ....................................... 148
Starting via smartphone ................ 149
Starting with the Start/Stop but-
ton ................................................. 148
Switching off .................................. 177
Tow-starting (vehicle) ..................... 357
Engine electronics
Problem (malfunction) ................... 153
Engine oil
Adding ........................................... 332
Additives ........................................ 392
Checking the oil level ..................... 331
Checking the oil level using the
dipstick .......................................... 332
Display message ............................ 270
Filling capacity ............................... 391
General notes ................................ 391
Notes about oil grades ................... 391
Notes on oil level/consumption .... 331
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 252
Entering an address
see also Digital Operator's Man-
ual .................................................. 298
ESP ®
(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 253
Characteristics ................................. 73
Crosswind Assist ............................. 76
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 74
Deactivating/activating (except
Mercedes ‑ AMG vehicles) ................. 74
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 247
Display message ............................ 256
Function/notes ................................ 73
General notes .................................. 73
Important safety information ........... 73
Trailer stabilization ........................... 76
Warning lamp ................................. 290
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 73
Exhaust
see Exhaust pipe Exhaust check ................................... 180
Exhaust pipe
Cleaning ......................................... 340
Exhaustive discharging (high-volt-
age battery) ....................................... 349
Exterior lighting
Cleaning ......................................... 338
se e
Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) ....................... 114
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Out of position (troubleshooting) ... 114
Setting ........................................... 114
Storing settings (memory func-
tion) ............................................... 116
Storing the parking position .......... 115
Eyeglasses compartment ................. 309
F Favorites
Overview ........................................ 301
Features ............................................. 316
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 379
MOExtended tires .......................... 343
Preparing the vehicle ..................... 343
TIREFIT kit ...................................... 344
Floormats ........................................... 329
Frequencies
Mobile phone ................................. 386
Two-way radio ................................ 386
Fuel
Additives ........................................ 390
Consumption statistics .................. 240
Displaying the current consump-
tion ................................................ 240
Displaying the range ...................... 240
Driving tips .................................... 180
Flexible fuel vehicles ...................... 390
Fuel gauge ....................................... 36
Grade (gasoline) ............................ 389
Important safety notes .................. 38910
Index

OCS
Conditions ....................................... 54
Faults ............................................... 58
Operation ......................................... 54
System self-test .............................. .5 6
Odometer .......................................... .2 39
Oil
see Engine oil
On-board computer
AMG menu ..................................... 252
Assistance graphic menu .............. .2 46
Assistance menu ........................... 247
Display messages .......................... 255
Displaying a service message ....... .3 34
DISTRONIC PLUS ........................... 191
Factory settings ............................ .2 52
G-Meter ......................................... 252
Head-up display ............................. 238
HYBRID menu ................................ 248
Important safety notes .................. 235
Instrument cluster menu ............... 251
Lights menu ................................... 250
Media menu ................................... 243
Menu overview .............................. 239
Message memory .......................... 255
Navigation menu ............................ 241
Operation ....................................... 236
RACETIMER ................................... 253
Radio menu ................................... 243
Service menu ................................. 246
Settings menu ............................... 247
Standard display ............................ 239
Telephone menu ............................ 245
Trip menu ...................................... 239
Video DVD operation ..................... 244
Online access to the vehicle
Data protection .............................. 176
Functions ....................................... 176
General information ....................... 176
Internet .......................................... 176
Opening and closing the side trim
panels ................................................. 124
Opening the fuel filler flap
(PLUG-IN HYBRID vehicles) ............ 166
Operating safety
Declaration of conformity ................ 31
Important safety notes .................... 30 Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 25
Operator's Manual
Overview .......................................... 28
Vehicle eq uipment ........................... 28
O utside temperature display ........... 236
Overhead control panel ...................... 42
Override feature
Rear side windows ........................... 67
P Paddle shifters
see Steering wheel paddle shifters
Paint code number ............................ 387
Paintwork (cleaning instructions) ... 337
Panic alarm .......................................... 46
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 98
Operating ....................................... 100
Operating the roller sunblinds for
the sliding sunroof ......................... 101
Problem (malfunction) ................... 103
Rain closing feature ....................... 101
Reversing feature ............................. 99
Parking ............................................... 177
Important safety notes .................. 177
Parking brake ................................ 178
Position of exterior mirror, front-
passenger side ............................... 115
Rear view camera .......................... 206
Switching off the engine ................ 177
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 258
Electric parking brake .................... 178
Warning lamp ................................. 292 Index 15

Pre-entry climate control via
SmartKey
Activating/deactivating ................. 141
PRE-SAFE ®
(anticipatory occupant
protection)
Display message ........................... .2 62
Operation ......................................... 60
PRE-SAFE ®
Brake
Activating/deactivating ................. 247
Display message ............................ 262
Function/notes ................................ 77
Important safety notes .................... 77
Warning lamp ................................. 295
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 61
Protection against theft
ATA (Anti-Theft Alarm system) ......... 79
Immobilizer ...................................... 79
Protection of the environment
General notes .................................. 27
Pulling away
Automatic transmission ................. 149
General notes ................................ 149
Hill start assist ............................... 150
Q
QR code
Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 32
Qualified specialist workshop ........... 31
Quick access for audio and tele-
phone
Changing the station/music
track .............................................. 301
R
RACE START (Mercedes-AMG vehi-
cles) .................................................... 195
RACETIMER (on-board computer) .... 253
Radiator cover ................................... 331
Radio
Selecting a station ......................... 243
Radio mode
see also Digital Operator's Man-
ual ................................................. .2 98 Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rain closing feature (panorama
roof with power tilt/sliding panel) .. 101
RBS (Recuperative Brake System)
Warning lamp ................................. 288
Reading lamp ..................................... 121
Rear compartment
Setting the air vents ..................... .1 44
Setting the airflow ......................... 135
Setting the temperature ................ 134
Rear fog lamp
Display message ............................ 267
Switching on/off ........................... 119
Rear lamps
see Lights
Rear seat (folding the backrest for-
wards/back) ...................................... 311
Rear seats
Display message ............................ 284
Folding the backrest forwards/
back ............................................... 311
Rear view camera
Cleaning instructions ..................... 339
Display in the multimedia system .. 207
Function/notes ............................ .2 06
Switching on/off ........................... 207
Rear window blind ............................ 318
Rear window defroster
Problem (malfunction) ................... 137
Switching on/off ........................... 136
Rear-view mirror
Anti-glare (manual) ........................ 113
Dipping (automatic) ....................... 114
Recuperative Brake System
Driving safety systems ..................... 45
Important safety notes .................... 45
Reflective safety jacket .................... 342
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 393
Refueling
Fuel gauge ....................................... 36
Important safety notes ....... ........... 164
R ef
ueling process .......................... 165 Index 17

Obstacle recognition ........................ 90
Opening dimensions ..................... .3 94
Opening/closing .............................. 89
Trunk load (maximum) ..................... .3 94
Turn signals
Changing bulbs (front) ................... 124
Changing bulbs (rear) .................... 124
Display message ............................ 267
Switching on/off ........................... 119
Two-way radio
Frequencies ................................... 386
Installation ..................................... 386
Transmission output (maximum) .... 386
Type identification plate
see Vehicle identification plate
U Unlocking
Emergency unlocking ....................... 89
From inside the vehicle (central
unlocking button) ............................ .8 8
USB devices
Connecting to the Media Inter-
face .............................................. .3 07
V
Vanity mirror (in the sun visor) ....... .3 17
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 32
Display message ............................ 282
Equipment ....................................... 28
Individual settings .......................... 247
Limited Warranty ............................ .3 2
Loading .......................................... 370
Locking (in an emergency) ............... 89
Locking (SmartKey) .......................... 81
Lowering ........................................ 384
Maintenance .................................... 29
Operating safety .............................. 30
Parking .......................................... 177
Parking for a long period ................ 179
Pulling away ................................... 149
Raising ........................................... 381
Reporting problems ......................... 32
Securing from rolling away ............ 380
Towing away .................................. 354 Transporting .................................. 356
Unlocking (in an emergency) ........... 89
Unlocking (SmartKey) ...................... 81
Vehicle data ................................... 394
Vehicle data
Roof load (maximum) ..................... 394
Trunk load (maximum) ................... 394
Vehicle dimensions ........................... 394
Vehicle emergency locking ................ 89
Vehicle identification number
see VIN
Vehicle identification plate .............. 387
Vehicle level
AIRMATIC ...................................... 197
Display message ............................ 275
Vehicle tool kit .................................. 343
Video
Operating the DVD ......................... 244
see also Digital Operator's Man-
ual .................................................. 298
VIN
Seat ............................................... 388
Type plate ...................................... 387
Voice Control System
see Separate operating instructions
W
Warning
Stickers ........................................... 44
Warning and indicator lamps
ABS ................................................ 289
Brakes ........................................... 288
Check Engine ................................. 293
Coolant .......................................... 293
Distance warning ........................... 295
ESP ®
.............................................. 290
ESP ®
OFF ....................................... 291
Fuel tank ........................................ 293
General notes ................................ 286
Hybrid drive system ....................... 288
Overview .......................................... 36
Parking brake ................................ 292
PASSENGER AIR BAG ...................... 47
RBS (Recuperative Brake Sys-
tem) ............................................... 288
Reserve fuel ................................... 293
Restraint system ............................ 292 Index 23

the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
The components of the vehicle's high-voltage
electrical system are marked with yellow warn-
ing stickers. The cables of the vehicle's high-
voltage electrical system are orange in color.
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave erratically.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
G WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
G WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components R
work on the hybrid drive systemOperating safety 31
Introduction Z

SmartKey
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key. Vehicles with KEYLESS-GO start function: do
not keep the SmartKey on the parcel shelf or in
the trunk. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example: R
when starting the engine R
while driving R
when the external door handles are touched R
during convenience closing
SmartKey functions
C
7 To lock the vehicleD
T To open/close the trunk lid

You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the SmartKey
(see the Digital Operator's Manual). X
To open the trunk lid automatically from
outside the vehicle: press and hold the T
button until the trunk lid opens. X
To open the trunk lid automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the T button on the SmartKey.
When the trunk lid closes you can then
release the button.
KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle.
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
7 button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicle
and the key determines whether a valid Smart-
Key is in, or in the direct vicinity of, the vehicle.
This occurs, for example: R
when starting the engine R
while driving R
when using HANDS-FREE ACCESS R
when the external door handles are touched R
during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle. X
To lock the vehicle: touch sensor surface C
or D .
Make sure that you do not touch the inner
surface of the door handle. X
Convenience closing feature: touch
recessed sensor surface D for an extended
period.
Further information on the convenience clos-
ing feature ( Y
page 96). X
To unlock the trunk lid: pull the handle on
the trunk lid.
Deactivating and activating If you do not intend to use a key for an extended
period of time, you can deactivate the KEYLESS-
GO function of the SmartKey. The SmartKey will
then use very little power, thereby conserving
battery power. For the purposes of activation/
deactivation, the vehicle must not be nearby. X
To deactivate: press the 7 button on the
SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
flashes twice briefly and lights up once, then
KEYLESS-GO is deactivated ( Y
page 84).X
To activate: press any button on the Smart-
Key.
or X
Insert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.82
SmartKey
Opening and closing

Problems with the SmartKey Problem
Possible causes/consequences and P Solutions
You can no longer lock or
unlock the vehicle using
the SmartKey. The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 84) and replace it if necessary
( Y
page 84).
If this does not work: X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key.
The SmartKey is faulty. X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key. X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO. KEYLESS-GO was deactivated. X
Reactivate KEYLESS-GO ( Y
page 82).
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 84) and replace it if necessary
( Y
page 84).
If this does not work: X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.86
SmartKey
Opening and closing

Problem
Possible causes/consequences and P Solutions
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 350).
or X
Jump-start the vehicle ( Y
page 352).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 84) and replace it if necessary
( Y
page 84).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
Doors
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment. Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position P R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Doors 87
Opening and closing Z