tow MERCEDES-BENZ C CLASS 2016 Owners Manual

Index ....................................................... 3
Digital Operator's Manual .................. 25 Introduction ......................................... 27
At a glance ........................................... 35
Safety ................................................... 44
Opening and closing ........................... 81
Seats, steering wheel and mirrors .. 104
Lights and windshield wipers .......... 118
Climate control ................................. 129
Driving and parking .......................... 145
On-board computer and displays .... 235
Multimedia system ........................... 298
Stowage and features ...................... 308
Maintenance and care ...................... 330
Breakdown assistance ..................... 342
Wheels and tires ............................... 360
Technical data ................................... 3862
Contents

AMG
Adaptive sport suspension sys-
tem ................................................ 197
Performance Se at .......................... 108
AMG menu (on-board computer) .... .2 52
AMG sports exhaust system ............ 152
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrest
Stowage compartment .................. 309
Ashtray ............................................... 318
Assistance display (on-board com-
puter) ................................................. .2 46
Assistance menu (on-board com-
puter) ................................................. .2 47
ASSYST PLUS
Displaying a service message ....... .3 34
Driving abroad ............................... 335
Hiding a service message .............. 334
Resetting the service interval dis-
play ................................................ 334
Service message ............................ 333
Special service requirements ......... 334
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 79
Function .......................................... .7 9
Switching off the alarm .................... 79
ATTENTION ASSIST
Activating/deactivating ................. 248
Display message ............................ 274
Function/notes ............................. 214
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 267
see Lights
Automatic car wash (care) ............... 335
Automatic engine start (ECO start/
stop function) .................................... 151
Automatic engine switch-off (ECO
start/stop function) .......................... 150
Automatic headlamp mode .............. 118 Automatic transmission
Accelerato r pedal position ............. 158
C hanging gear ............................... 158
DIRECT SELECT lever ..................... 156
Display message ............................ 282
Double-clutch function .................. 158
Drive program ................................ 159
Drive program display .................... 157
Driving tips .................................... 158
DYNAMIC SELECT switch .............. 154
Emergency running mode .............. 164
Engaging drive position .................. 157
Engaging neutral ............................ 156
Engaging park position automati-
cally ............................................... 156
Engaging reverse gear ................... 156
Engaging the park position ............ 156
Gliding mode ................................. 159
Kickdown ....................................... 159
Manual shifting .............................. 161
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 252
Overview ........................................ 155
Problem (malfunction) ................... 164
Pulling away ................................... 149
Rocking the vehicle free ................ 159
Starting the engine ........................ 148
Steering wheel paddle shifters ...... 161
Transmission position display
(DIRECT SELECT lever) ................... 157
Transmission positions .................. 158
Automatic transmission emer-
gency mode ....................................... 164
B
Back button ....................................... 299
Backup lamp
Changing bulbs .............................. 124
Bag hook ............................................ 313
BAS (Brake Assist System) ................. 68
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 69
Important safety notes .................... 69
Battery (high-voltage)
see High-voltage battery4
Index

Battery (SmartKey)
Checking .......................................... 84
Important safety notes .................... 84
Replacing ......................................... 84
Battery (vehicle)
Charging ........................................ 350
Display message ............................ 269
Important safety notes .................. 347
Jump starting ................................. 352
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 276
Notes/function .............................. 216
see Active Blind Spot Assist
Bluetooth ®
Connecting another mobile
phone ............................................ 306
Searching for a mobile phone ........ 306
see also Digital Operator's Man-
ual .................................................. 298
Telephony ...................................... 305
Box (trunk) ......................................... 314
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 261
Notes ............................................. 392
Brake force distribution
see EBD (electronic brake force
distribution)
Brake pedal
Pedal resistance/pedal travel .......... 45
Brakes
ABS .................................................. 68
Adaptive Brake Assist ...................... 72
BAS .................................................. 68
BAS PLUS with Cross-Traffic
Assist ............................................... 69
Brake fluid (notes) ......................... 392
Display message ............................ 256
EBD .................................................. 76
High-performance brake system .... 183
Hill start assist ............................... 150
HOLD function ............................... 194
Important safety notes .................. 182 Maintenance .................................. 183
Parking brake ................................ 178
RBS warning lamp .......................... 288
Recuperative Brake System ............. 45
Riding tips ...................................... 182
Warning lamp ................................. 288
Breakdown
Where will I find...? ........................ 342
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 35
Buttons on the steering wheel ......... 236
C California
Important notice for retail cus-
tomers and lessees .......................... 28
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 302
Calling up the climate control
menu
Multimedia system ........................ 302
Car
see Vehicle
Care
360° camera ................................. 339
AIRPANEL ...................................... 339
Car wash ........................................ 335
Carpets .......................................... 341
Display ........................................... 340
Exhaust pipe .................................. 340
Exterior lights ................................ 338
Gear or selector lever .................... 340
General notes ................................ 335
Interior ........................................... 340
Matte finish ................................... 337
Paint .............................................. 337
Plastic trim .................................... 340
Power washer ................................ 336
Rear view camera .......................... 339
Roof lining ...................................... 341
Seat belt ........................................ 341
Seat cover ..................................... 341
Sensors ......................................... 339 Index 5

Starting problems .......................... 153
Starting the engine with the
SmartKey ....................................... 148
Starting via smartphone ................ 149
Starting with the Start/Stop but-
ton ................................................. 148
Switching off .................................. 177
Tow-starting (vehicle) ..................... 357
Engine electronics
Problem (malfunction) ................... 153
Engine oil
Adding ........................................... 332
Additives ........................................ 392
Checking the oil level ..................... 331
Checking the oil level using the
dipstick .......................................... 332
Display message ............................ 270
Filling capacity ............................... 391
General notes ................................ 391
Notes about oil grades ................... 391
Notes on oil level/consumption .... 331
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 252
Entering an address
see also Digital Operator's Man-
ual .................................................. 298
ESP ®
(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 253
Characteristics ................................. 73
Crosswind Assist ............................. 76
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 74
Deactivating/activating (except
Mercedes ‑ AMG vehicles) ................. 74
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 247
Display message ............................ 256
Function/notes ................................ 73
General notes .................................. 73
Important safety information ........... 73
Trailer stabilization ........................... 76
Warning lamp ................................. 290
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 73
Exhaust
see Exhaust pipe Exhaust check ................................... 180
Exhaust pipe
Cleaning ......................................... 340
Exhaustive discharging (high-volt-
age battery) ....................................... 349
Exterior lighting
Cleaning ......................................... 338
se e
Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) ....................... 114
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Out of position (troubleshooting) ... 114
Setting ........................................... 114
Storing settings (memory func-
tion) ............................................... 116
Storing the parking position .......... 115
Eyeglasses compartment ................. 309
F Favorites
Overview ........................................ 301
Features ............................................. 316
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 379
MOExtended tires .......................... 343
Preparing the vehicle ..................... 343
TIREFIT kit ...................................... 344
Floormats ........................................... 329
Frequencies
Mobile phone ................................. 386
Two-way radio ................................ 386
Fuel
Additives ........................................ 390
Consumption statistics .................. 240
Displaying the current consump-
tion ................................................ 240
Displaying the range ...................... 240
Driving tips .................................... 180
Flexible fuel vehicles ...................... 390
Fuel gauge ....................................... 36
Grade (gasoline) ............................ 389
Important safety notes .................. 38910
Index

Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 251
Digital ............................................ 241
In the Instrument cluster ................. 36
Segments ...................................... 235
Selecting the display unit ............... 251
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ............... .7 4
Warning lamp ................................. 292
Sports exhaust system
see AMG sports exhaust system
Standing lamps
Display message ........................... .2 67
Switching on/off ........................... 119
Start/Stop button
Starting the engine ........................ 148
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 148
STEER CONTROL .................................. 78
Steering
Display message ............................ 285
Warning lamps ............................... 297
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 279
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 111
Adjusting (manually) ...................... 110
Button overview ............................... 38
Buttons (on-board computer) ......... 236
Cleaning ......................................... 340
EASY ENTRY/EXIT feature ............. 112
Important safety notes .................. 110
Steering wheel heating .................. 111
Storing settings (memory func-
tion) ............................................... 116
Steering wheel heating
Problem (malfunction) ................... 112
Switching on/off ........................... 111
Steering wheel paddle shifters ........ 161
Stopwatch (RACETIMER) ................... 253 Stowage areas ................................... 308
Stowage compartments
Armrest (under) ............................. 309
Center console .............................. 309
Cup holders ................................... 316
Door ............................................... 310
Eyeglasses compartment ............... 309
Glove box ....................................... 309
Important safety i nformation ......... 308
Map pockets .................................. 310
Rear ............................................... 310
Stowage net ................................... 310
see Stowage areas
Stowage net ....................................... 310
Stowage well beneath the trunk
floor .................................................... 315
Summer tires
In winter ........................................ 362
Sun visor ............................................ 317
Suspension setting
AIRMATIC ...................................... 197
AMG adaptive sport suspension
system ........................................... 197
Switching air-recirculation mode
on/off ................................................. 137
Switching on media mode
Via the device list .......................... 307
T
Tachometer ........................................ 236
Tail lamps
Display message ............................ 267
see Lights
Tank content
Fuel gauge ....................................... 36
Technical data
Capacities ...................................... 388
Information .................................... 386
Tires/wheels ................................. 384
Vehicle data ................................... 394
Telephone
Accepting a call (multifunction
steering wheel) .............................. 245
Authorizing a mobile phone (con-
necting) ......................................... 306
Connecting a mobile phone (gen-
eral information) ............................ 30520
Index

Sidewall (definition) ....................... 379
Snow chains .................................. 363
Speed rating (definition) ................ 378
Storing ........................................... 380
Structure and characteristics
(definition) ..................................... 377
Summer tires in winter .................. 362
Temperature .................................. 374
TIN (Tire Identification Number)
(definition) ..................................... 379
Tire bead (definition) ...................... 379
Tire pressure (definition) ................ 379
Tire pressures (recommended) ...... 378
Tire size (data) ............................... 384
Tire size designation, load-bearing
capacity, speed rating .................... 374
Tire tread ....................................... 361
Tire tread (definition) ..................... 379
Total load limit (definition) ............. 379
Traction ......................................... 373
Traction (definition) ....................... 379
Tread wear ..................................... 373
Uniform Tire Quality Grading
Standards ...................................... 373
Uniform Tire Quality Grading
Standards (definition) .................... 378
Wear indicator (definition) ............. 379
Wheel and tire combination ........... 384
Wheel rim (definition) .................... 378
see Flat tire
Top Tether ............................................ 64
Touchpad
Changing the station/music
track .............................................. 301
Character suggestions ................... 300
Deleting characters ....................... 300
Entering a space ............................ 300
Entering characters ....................... 300
Gesture control .............................. 300
Handwriting recognition ................ 300
Operating the touchpad ................. 300
Overview ........................................ 300
Quick access for Audio .................. 301
Switching ....................................... 300
Switching input line ....................... 300
Tow-starting
Emergency engine starting ............ 357
Important safety notes .................. 354 Towing a trailer
ESP ®
(Electronic Stability Pro-
gram) ............................................... 76
Towing away
Important safety guidelines ........... 354
Insta l ling the towing eye ................ 355
Notes for 4MATIC vehicles ............ 356
Removing the towing eye ............... 355
Transporting the vehicle ................ 356
With both axles on the ground ....... 356
With the rear axle raised ................ 355
Towing eye ......................................... 343
Traffic reports
see also Digital Operator's Man-
ual .................................................. 298
Traffic Sign Assist
Display message ............................ 277
Function/notes ............................. 215
Important safety notes .................. 215
Instrument cluster display ............. 216
Transfer case ..................................... 164
Transmission
see Automatic transmission
Transmission position display ......... 157
Transmission position display
(DIRECT SELECT lever) ...................... 157
Transporting the vehicle .................. 356
Trim pieces (cleaning instruc-
tions) .................................................. 340
Trip computer (on-board com-
puter) .................................................. 240
Trip odometer
Calling up ....................................... 239
Resetting (on-board computer) ...... 241
Trunk
Important safety notes .................... 89
Locking separately ........................... 94
Opening/closing (automatically
from inside) ...................................... 93
Opening/closing (automatically
from outside) ................................... 91
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 92
Opening/closing (manually from
outside) ............................................ 90
Trunk lid
Display message ............................ 28322
Index

Obstacle recognition ........................ 90
Opening dimensions ..................... .3 94
Opening/closing .............................. 89
Trunk load (maximum) ..................... .3 94
Turn signals
Changing bulbs (front) ................... 124
Changing bulbs (rear) .................... 124
Display message ............................ 267
Switching on/off ........................... 119
Two-way radio
Frequencies ................................... 386
Installation ..................................... 386
Transmission output (maximum) .... 386
Type identification plate
see Vehicle identification plate
U Unlocking
Emergency unlocking ....................... 89
From inside the vehicle (central
unlocking button) ............................ .8 8
USB devices
Connecting to the Media Inter-
face .............................................. .3 07
V
Vanity mirror (in the sun visor) ....... .3 17
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 32
Display message ............................ 282
Equipment ....................................... 28
Individual settings .......................... 247
Limited Warranty ............................ .3 2
Loading .......................................... 370
Locking (in an emergency) ............... 89
Locking (SmartKey) .......................... 81
Lowering ........................................ 384
Maintenance .................................... 29
Operating safety .............................. 30
Parking .......................................... 177
Parking for a long period ................ 179
Pulling away ................................... 149
Raising ........................................... 381
Reporting problems ......................... 32
Securing from rolling away ............ 380
Towing away .................................. 354 Transporting .................................. 356
Unlocking (in an emergency) ........... 89
Unlocking (SmartKey) ...................... 81
Vehicle data ................................... 394
Vehicle data
Roof load (maximum) ..................... 394
Trunk load (maximum) ................... 394
Vehicle dimensions ........................... 394
Vehicle emergency locking ................ 89
Vehicle identification number
see VIN
Vehicle identification plate .............. 387
Vehicle level
AIRMATIC ...................................... 197
Display message ............................ 275
Vehicle tool kit .................................. 343
Video
Operating the DVD ......................... 244
see also Digital Operator's Man-
ual .................................................. 298
VIN
Seat ............................................... 388
Type plate ...................................... 387
Voice Control System
see Separate operating instructions
W
Warning
Stickers ........................................... 44
Warning and indicator lamps
ABS ................................................ 289
Brakes ........................................... 288
Check Engine ................................. 293
Coolant .......................................... 293
Distance warning ........................... 295
ESP ®
.............................................. 290
ESP ®
OFF ....................................... 291
Fuel tank ........................................ 293
General notes ................................ 286
Hybrid drive system ....................... 288
Overview .......................................... 36
Parking brake ................................ 292
PASSENGER AIR BAG ...................... 47
RBS (Recuperative Brake Sys-
tem) ............................................... 288
Reserve fuel ................................... 293
Restraint system ............................ 292 Index 23

One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
G WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec- tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if: R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road R
a heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Hybrid vehicles have a combustion engine and
an electric motor. The voltage supply for oper-
ating the vehicle electrically is provided by the
vehicle's high-voltage electrical system.
G DANGER
The vehicle's high-voltage electrical system is
under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and30
Operating safety
Introduction

the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
The components of the vehicle's high-voltage
electrical system are marked with yellow warn-
ing stickers. The cables of the vehicle's high-
voltage electrical system are orange in color.
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave erratically.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
G WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
G WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components R
work on the hybrid drive systemOperating safety 31
Introduction Z

Center console, lower section
Function Page
C
Stowage compartment 308
Ashtray 318
Cigarette lighter 319
Socket 319
Cup holder 316
D
Adjusts the volume/mute
(see the separate operating
instructions)