manual MERCEDES-BENZ C-Class 2017 W205 Comand Manual

You will then see maps with the current vehi-
cle position and the vicinity of the destination
in different scales, these are automatically
displayed one after another.
If mbrace is activated for Internet access
(
Ypage 119), additional information can be
displayed, e.g. weather at the destination.
iAlternatively you can call up this function
using the touchpad (Ypage 23).
XTo exit Drive Information: press the controller.
XPress the %button.
Route flight
XCall up the navigation menu (Ypage 87).
XTurn the controller until Route Flightis
brought to the front.
XPress the controller.
iAlternatively you can call up this function
using the touchpad (Ypage 23).
XSelect Ì.
The route will be flown along from a helicopter perspective.
XTo stop route flight: selectË.
XTo exit the route flight: press the controller.
XPress the%button.
Info on navigation
XCall up the navigation menu (Ypage 87).
XTurn the controller until Info on Naviga‐tionis brought to the front.
XPress the controller.
The Digital Operator's Manual is opened at
the section on navigation.
iAlternatively you can call up this function
using the touchpad (Ypage 23).
Problems with the navigation system
ProblemPossible causes/consequences and MSolutions
The multimedia system
does not resume route
guidance after the jour-
ney has been interrup-
ted.Route guidance is canceled if you interrupt the journey for more than
two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching the multimedia sys-
tem back on and driving on.
XContinue route guidance manually (Ypage 74).
ProblemPossible causes/consequences andMSolutions
The multimedia system
is unable to determine
the vehicle's position.The multimedia system must identify the vehicle’s position again after
it has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
XStart the vehicle and pull away.
The multimedia system calculates the vehicle's position. Depending
on the driving situation, this may take some time.
Route guidance may be restricted during the determination of the
vehicle's position.
When positioning is complete, route guidance is resumed with nav-
igation announcements and route guidance displays.
88Problems with the navigation system
Navigation

ProblemPossible causes/consequences andMSolutions
TheNavigationUnavailable Pleaserefer to the Opera‐tor's Manual.mes-
sage appears.
The multimedia system has an integrated hard drive on which the
digital map is stored.
To protect the integrated hard drive against damage, the multimedia
system deactivates it at very high and low temperatures. The naviga-
tion system will then be temporarily unavailable.
XLet the vehicle and the multimedia system heat up or cool down to a normal temperature.
XTo hide the message: switch the multimedia system off and then
on again.
ProblemPossible causes/consequences and MSolutions
A message informs you
that the data medium
containing the digital
map is incompatible with
the vehicle software.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the system database checked at an authorized Mercedes-
Benz Center.
ProblemPossible causes/consequences andMSolutions
The map software
update has failed.The data medium is dirty.
XClean the data medium.
XRestart the update.
The data medium is scratched.
XConsult an authorized Mercedes-Benz Center.
There is overheating due to excessive temperatures in the vehicle
interior.
XWait until the vehicle interior has cooled down.
XRestart the update.
The multimedia system's integral hard disk has been physically dam-
aged.
XConsult an authorized Mercedes-Benz Center.
ProblemPossible causes/consequences andMSolutions
The multimedia system
asks for an activation
code during the map
update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
Problems with the navigation system89
Navigation
Z

Your multimediasyste mequipment
These operatin ginstruction sdescribe all th e
standar dan doptional equipment of your multi-
media system, as available at th etime of going
to press. Country-specifi cdifference sare pos -
sible. Bear in min dthat your vehicle may no t
feature all function sdescribed here. Thi salso
applies to safety-relevan tsystems an dfunc-
tions.
Read th einformation on qualifie dspecialis t
workshop sin th evehicle Operator's Manual.
Important safet ynotes
GWARNING
If you operat emobile communication equip-
men twhil edriving, you will be distracted from
traffic conditions. You could also los econtro l
of th evehicle. There is aris kof an accident.
Only operat ethis equipment when th evehicle
is stationary.
If you mak e acallon your mobile phone whil e
driving, always use hands-free mode. Only use
th emobile phone when road, weather an dtraffic
condition spermit .Some jurisdiction sprohibit
th edriver from usin g amobile phone whil edriv-
in g a vehicle.
Bear in min dthat at aspeed of 30 mph (approx-
imately 50 km/h), th evehicle cover s adistanc e
of 44 feet (approximately 14 m) per second.
Excessive levels of electromagnetic radiation
may cause damage to your health an dth ehealth
of others.
There is scientific discussio nsurroundin gth e
possible health risks posed by electromagnetic
fields .You can reduce this ris kby usin gan exte -
rio rantenna.
Therefore, connec tyour mobile communica-
tion sequipment to th evehicle' sexterio r
antenn awhereve rpossible.
General notes
Telephon y
ABluetoot h®interface is available fo rteleph -
ony. If your mobile phone supports th
eBluetoot h
®
profilePBAP (Phone Book Access Profile),th e
contact sare automatically displaye din th emul-
timedia system.
You can use th emessag efunction if your mobile
phone supports th eMA PBluetoot h
®profile
( M essage Access Profile) .
Wit h a suitable mobile phone ,you can use th e
hands-free syste mandreceiv evCards via th e
Bluetoot h
®interface .
You can obtain more information about suitable
mobile phone son th eInternet at
http://www.mercedes-benz.com/connect .
Or cal lth eMercedes-Ben zServic eCente rat
1-800-FOR-MERCedes(1-800-367-6372 ) for
the USA or at 1-800-387-0100 for Canada.
HD Voice®
The multimedia system supports telephone
calls in HD Voice®. The voice quality can be
improved with this procedure.
Requirements for HD Voice
®:
RYour mobile phone and mobile phone network
provider support HD Voice®.
RThe mobile phone and mobile phone network
provider of the person you are calling support
HD Voice
®.
Depending on the quality of the connection, the
voice quality may fluctuate.
Call disconnection while the vehicle is
in motion
A call may be disconnected if:
Rthere is insufficient network coverage in cer-
tain areas
Ryou move from one transmitter/receiver area
(cell) into another and no channels are free
Ryou use a SIM card that is not compatible with
the network available
Operating options
You can operate the telephone by:
Rusing the controller by turning, pressing, slid-
ing 1 or4
Rusing the touchpad (Ypage 23)
90General notes
Telephone

XTo selectReception VolumeorTransmis‐sion Volume: turn and press the controller.
XTo select a volume setting: turn the controller.
XTo accept changes: press the controller.
iIncorrect settings may have an impact on
the quality of calls.
Using the telephone
Accepts a call
XTo select wAccept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The call is accepted.
Additional functions available during a call
(
Ypage 97).
Adjusting the call volume (
Ypage 95).
Further information about ending a call
(
Ypage 99).
iIf the phone number of the caller is trans-
ferred, it appears in the display. If the phone
number is saved in the phone book, the con-
tact's name is also displayed. If the phone
number is not transferred, Unknown
is shown
in the display.
Rejecting a call
XTo select =Reject: turn and press the
controller.
or
XPress ~on the multifunction steering
wheel.
Making a call
Using the telephone menu
XTo call up the telephone menu: press the
% button.
XTo select the sequence of numbers: turn and
press the controller for each number.
XTo select win the telephone menu: turn
and press the controller.
The call is made. Further information about ending a call
(
Ypage 99).
Using the touchpad
XTo call up the telephone menu: press the
%
button.
XTo select n: turn and press the controller.
XDraw the sequence of numbers on the touch-
sensitive surface.
XTo select win the telephone menu: turn
and press the controller.
The call is made.
Further information about the touchpad
(
Ypage 25).
Using favorites
This function can be used when a telephone
number has been added as a favorite. Further
information about adding favorites (
Ypage 32).
XPress the favorites button on the controller.
The favorites are displayed.
XTo select a telephone number: turn the con-
troller.
XTo make a call: press the controller.
Redial
XTo call up the telephone menu: press the
% button.
XTo select win the telephone menu: turn
and press the controller.
The list of outgoing calls is displayed. The
most recently dialed number is at the top.
XTo select an entry and make a call: turn and
press the controller.
For redialing using the multifunction steering
wheel; see the vehicle Operator's Manual.
Further information about ending a call
(
Ypage 99).
Using call lists
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Call Lists: turn and press the
controller.
96Using the telephone
Telephone

Phone book
Introduction
The phone book displays the contacts from the
address book which have a phone number.
The phone book of the mobile phone is auto-
matically displayed in the multimedia system
after the connection is established (default set-
ting). You can deactivate automatic calling up
(
Ypage 107).
In the phone book, you can:
RCreate new contacts (Ypage 101)
RAdd information to contacts (Ypage 102)
RSearch for contacts (Ypage 100)
RStore contacts (Ypage 102)
RDelete contacts (Ypage 102)
Further information on importing contacts
(
Ypage 108).
When you import, save, edit or add contacts,
they will be permanently saved in the multime-
dia system. These contacts will remain available
even when you connect the multimedia system
to a different mobile phone. You can view these contacts even without a mobile phone.
Calling up the phone book
XTo call up the telephone menu: press the
% button.
XTo select Namein the telephone menu: turn
and press the controller.
If the phone book contains contacts, they will
be displayed in alphabetical order. The char-
acter bar at the bottom of the display is active.
You can now search for a contact
(
Ypage 100).
Further information on the symbols shown
(
Ypage 100).
iYou can also call up the phone book with the
multifunction steering wheel (see the vehicle
Operator's Manual).
Symbol overview
Sym-
bolExplanation
ÆContact that has been entered, edi-
ted or saved in the multimedia sys-
tem
\Contact with voice tag
These contacts have also been
assigned a voice tag. For more infor-
mation (see the separate operating
instructions).
ÃContact that was called up from a
mobile phone
¯Contact imported from the SD mem-
ory card or USB device
®Contact imported via the Bluetooth®
interface
Searching for a contact
Using the character bar
You determine the first letter of the contact you
are looking for with the first character you enter.
XTo select characters: turn the controller and
press to confirm.
The first contact with the selected first char-
acter is highlighted in the phone book. If there
are similar contacts, the next different char-
acter is shown. For example, with contacts
such as Jana
andJohn, the beginnings of the
100Phone book
Telephone

names are identical. The next different char-
acterAandOare offered for selection.
XSelect the characters of the contact you are
searching for one by one, pressing and con-
firming with the controller each time.
XTo select ¬: turn and press the controller.
The contacts in the phone book are displayed.
XTo select a contact: turn and press the con-
troller.
The Gsymbol indicates that a contact contains
more than one phone number.
XTo select a contact with the Gsymbol: turn
the controller and press to confirm.
The phone numbers are displayed. The G
symbol changes to I.
Back to the character bar
XPress the %button repeatedly until the
character bar is displayed.
Information about character entry (
Ypage 29).
Using the touchpad
You determine the first letter of the contact you
are looking for with the first character you enter.
XDraw the letter on the touchpad surface.
The first contact with the selected first char-
acter is highlighted in the phone book.
Further information on handwriting recogni-
tion on the touchpad (
Ypage 25).
XDraw additional letters on the touchpad sur-
face one after another.
XTo complete the search and return to the
phone book: press the touchpad.
XTo select and call the contact: glide up or
down and press.
Using the multifunction steering wheel
XDial a number from the phone book (see the
vehicle Operator's Manual).
Displaying the details of a contact
XTo highlight a contact in the phone book: turn
the controller.
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The detailed view appears.
Closing the detailed display
XTo select %: slide 8and press the con-
troller.
Adding a new contact
XSlide 5the controller repeatedly in the
phone book until the selection list appears.
XTo select G: slide 9the controller.
XTo select New: turn and press the controller.
XTo select a category for the number, e.g.
Home: turn the controller and press to confirm.
XTo select a telephone category, e.g. MobilePhone: turn the controller and press to con-
firm.
If you have marked a number as favored, it
appears at the top of the list and is highligh-
ted.
Phone book101
Telephone
Z

All the messages are displayed.
RNew Messages
Only the messages that are new on the
mobile phone are displayed. You can also
display the last 100 text messages using
theDownload
option in the message menu.
ROff
The messages are not displayed automati-
cally. You can display the 100 newest text
messages from the mobile phone using the
Download
option in the message menu.
XTo select the required option: turn and press
the controller.
Configuring the e-mails displayed
XCall up the settings menu for messages
(Ypage 112).
XTo highlight an e-mail account: turn the con-
troller.
XTo select G: slide 9the controller.
A menu with the following options is shown:
RAll Messages
All the messages are displayed.
RNew Messages
Only the messages that are new on the
mobile phone are displayed. You can also
display the last 100 text messages using
the Download
option in the message menu.
ROff
The messages are not displayed automati-
cally. You can display the last 100 text
messages using the Download
option in the
message menu.
Configuring an e-mail account
XCall up the settings menu for messages
(Ypage 112).
XTo select an e-mail account: turn and press
the controller.
The e-mail account is now configured. E-mails
can now be received and sent in the multi-
media system.
Deactivating the e-mail function
XCall up the settings menu for messages
(Ypage 112).
XTo select E-Mail Off: turn and press the
controller.
E-mail reception is deactivated.
Changing the displayed name of the e-
mail account
Some mobile phones:
Rdo not support the changing of the displayed
name
Rsupport only the email address of the email
account
XCall up the settings menu for messages
(Ypage 112).
XTo highlight an e-mail account: turn the con-
troller.
XTo select G: slide 9the controller.
XTo select Own E-Mail Address: turn and
press the controller.
The input menu for entering your own e-mail
address is displayed.
Downloading messages manually
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Download: turn and press the con-
troller.
Downloading text messages and e-mails
from the phone
XSelect From the Phone.
The messages are downloaded. If you have
selected Automatic Download
in the e-mail
settings, manual downloading is not possible.
Updating from the e-mail server by the
mobile phone
XSelect From the E-Mail Server.
The e-mails in the mobile phone are updated.
Messages (text messages and e-mails)113
Telephone
Z

Your multimediasyste mequipment
These operatin ginstruction sdescribe all th e
standar dan doptional equipment of your multi-
media system, as available at th etime of going
to press. Country-specifi cdifference sare pos -
sible. Bear in min dthat your vehicle may no t
feature all function sdescribed here. Thi salso
applies to safety-relevan tsystems an dfunc-
tions.
Read th einformation on qualifie dspecialis t
workshop sin th evehicle Operator's Manual.
Important safet ynotes
GWARNING
If you operat einformation systems an dcom-
munication equipment integrated in th evehi-
cl e whil edriving, you will be distracted from
traffic conditions. You could also los econtro l
of th evehicle. There is aris kof an accident.
Only operat eth eequipment when th etraffic
situation permits. If you are no tsur ethat this
is possible, par kth evehicle payin gattention
to traffic condition san doperat eth eequip-
men twhen th evehicle is stationary.
You mus tobserv eth elegal requirements fo rth e
country in whic hyou are drivin gwhen operatin g
th esystem.
General notes
Connection difficulties whil eth evehi-
cle is in motion
The connection may be los tif:
Rth emobile phone networ kcoverage is insuf -
ficien t
Rthevehicle has moved into amobile phone
cell wit hno free channels
Rth eSI M car dused is no tcompatible wit hth e
networ kavailable
Function restrictions (Canada)
You will no tbe able to use th eMercedes-Ben z
Apps an dInternet connection ,or will no longer
be able to use them, or may hav eto wait befor e
usin gthem, in th efollowin gsituations:
Rwhen th emobile phone is switched of f
Rif your mobile phone has notbee nenable dfo r
Internet access
Rif th eBluetoot h®function is switched of fon
th emultimedia syste man dth edesire dphone
is suppose dto be connecte dvia Bluetoot h
®
Rif theBluetoot h®function is switched of fon
th emobile phone an dth ephone is suppose d
to be connecte dvia Bluetoot h
®
Rif themobile phone is no tconnecte dvia US B
an dth ephone is suppose dto be connecte d
via US B
Rif neither th emobile phone networ kno rth e
mobile phone allo wsimultaneous use of a
phone an dan Internet connection
Rif th emobile phone has no tbee nenable dfo r
Internet access via Bluetoot h®and/or USB
The driver is no tpermitte dto cal lup websites
whil edrivin gan duse of th eMercedes-Ben z
Apps is restricted.
iIt is possible that you may no tbe able to
receiv ecalls when an Inte rnet connection is
active .Thi sdepends on th emobile phone an d
th emobile phone networ kused .
Conditions for access
USA: to use Mercedes-Ben zApps an dInternet
access ,mbrace mus tbe activated an dopera-
tional. Furthermore, mbrace mus tbe activated
fo rMercedes-Ben zApps an dInternet access .
Tak enote of th econnection priorities .An emer-
gency cal lhas th ehighes tpriority. Whe n aser-
vic ecall, e.g. abreakdown servic ecal lor th eMB
Info Call, is active ,an emergency cal lcan still be
initiated. Aservic ecall, on th eother hand, has
priorit yover acurren tInternet connection .
Therefore, you canno testablis han Internet con-
nection durin g aservic ecall.
Canada: amobile phone mus tbe connecte dvia
Bluetoot h
®(Ypage 91) or US B (Ypage 155)
wit hth emultimedia system. Furthermore, you
need avali dmobile servic econtrac twit h a data
Conditions for access119
Online and Internet functions
Z

option, which is used to calculate the associated
connection costs.
Conditions for a Bluetooth
®connection
RThe mobile phone supports at least one of the
Bluetooth®profiles DUN (Dial-UpNetwork-
ing) or PAN (Personal AreaNetwork).
The Bluetooth
®profiles DUN and PAN enable
the Internet connection of the mobile phone
to be made available to the system.
Conditions for a USB connection
RThe mobile phone supports at least one of the
USB classes:
-RNDIS ( Remote Network DriverInterface
Specification)
-CDC/NCM (Network ControlModel)
-CDC/ECM (Ethernet ControlModel)
-CDC/ACM (Access ControlModel)
The USB classes enable the mobile phone
Internet connection to be made available to
the system.
The terms of use are shown when the system is
used for the first time and then once a year
thereafter. Only read and accept the terms of
use when the vehicle is stationary.
The driver is not permitted to call up websites
while driving and use of the Mercedes-Benz
Apps is restricted.
iThe availability of individual Mercedes-Benz
Apps may vary depending on the country.
Setting up an Internet connection
(Canada)
Procedure and general information
In order to set up a mobile phone for Internet
access, your mobile phone must be connected
to the multimedia system via Bluetooth
®
(Ypage 91) or USB (Ypage 142).
If you are using Internet access for the first time,
you must enable the connected mobile phone
for Internet access (
Ypage 120). If the con-
nected mobile phone supports the Bluetooth®
PAN profile or the USB classes RNDIS,
CDC/NCM or CDC/ECM, you do not need to
make additional settings. The Internet connec-
tion is established. If the connected mobile
phone does not support the named Bluetooth
®
profile or the named USB classes, predefined (
Ypage 121) or manual access data
(Ypage 121) must be set.
While initializing the mobile phone for the Inter-
net connection, access data which is already on
the mobile phone may be overwritten. You
should therefore check the settings on the
mobile phone (see the manufacturer's operating
instructions).
Enabling the mobile phone for Inter-
net access
XCall up Internet functions (Ypage 123).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Configure Internet Settings:
turn and press the controller.
A message is displayed telling you that the
settings for the Internet functions depend on
your mobile phone network provider and your
mobile phone.
If a mobile phone has already been enabled,
the device list is displayed.
XTo select Start Search: turn and press the
controller.
Mobile phones are displayed that:
Rare connected to the multimedia system
Rfulfill the conditions for the Internet func-
tions
Rhave not yet been set up for the Internet
function
XTo select a mobile phone from the device list: turn the controller and press to confirm.
If the mobile phone supports the Bluetooth
®
PAN profile or the USB classes RNDIS, CDC/
NCM or CDC/ECM, Internet access is set up.
You can use the Internet functions.
120Setting up an Internet connection (Canada)
Online and Internet functions

If the connected mobile phone does not sup-
port the named Bluetooth®profile or the
named USB classes, predefined (Ypage 121)
or manual access data (Ypage 121) must be
set.
Setting access data of the mobile
phone network provider
Selecting the predefined access data of
the mobile phone network provider
XTo select Predefined Settings: turn and
press the controller.
A list of countries appears.
If the mobile phone network provider provides
multiple access data options, the relevant
access data still has to be selected. This
depends on the data package used, for example.
To check whether the predetermined dial-in
data corresponds with the dial-in data provided by your mobile phone network provider, pro-
ceed as follows (
Ypage 122) and select Man‐ual Settings. The access data is displayed.
The access data for the mobile phone network
provider is selected once for the mobile phone
connected and is loaded again each time the
mobile phone is connected. Establishing a con-
nection (
Ypage 123).
You must set the access data of the mobile
phone network provider who provides the SIM
card and the associated data package (access
settings) for the connected mobile phone. The
access data remains the same when you are in a
different country (roaming). The access data of
another network is notselected.
Manually setting the access data of the
mobile phone network provider
XTo select Manual Settings: turn and press
the controller.
An overview of the provider settings appears.
XSet access data (Ypage 121).
XTo confirm settings: select Confirm Set‐tingsand turn and press the controller.
The access data for the mobile phone network
provider is selected once for the mobile phone
connected and is loaded again each time the
mobile phone is connected. Establishing a con-
nection (
Ypage 123).
You must set the access data of the mobile
phone network provider who provides the SIM
card and the associated data package (access
settings) for the connected mobile phone. The
access data remains the same when you are in a
different country (roaming). The access data of
another network is notselected.
Setting access data
Set the access data in accordance with your
data package. You can contact your mobile
phone network provider to obtain the precise
access data.
Setting up an Internet connection (Canada)121
Online and Internet functions
Z