battery MERCEDES-BENZ C CLASS 2018 User Guide

ProblemPossible causes/consequences andMSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 85).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 324).
or
XJump-start the vehicle (Ypage 325).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 81) and replace it if necessary
(Ypage 81).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey83
Opening and closing
Z

Opening and closing
XTo open:pull remote operating switch :for
the trunk lid until the trunk lid opens.
XTo close: press and hold remote operating
switch :for the trunk lid until the trunk lid is
completely closed.
When the vehicle is stationary, you can close the
trunk lid from the driver's seat. When the vehicle
is also unlocked, you can also open the trunk lid
from inside.
Locking the trunk separately
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk remains
locked and cannot be opened.
XTo activate: close the trunk lid.
XOpen the glove box.
XSlide the switch to position 1.
If the vehicle is unlocked centrally, the trunk
remains locked.
iYou can also lock the glove box
(Ypage 281).
XTo deactivate: open the glove box.
XSlide the switch to position 2.
If the vehicle is unlocked centrally, the trunk
will also be unlocked.
Emergency release for the trunk
You can unlock the trunk lid from the inside with
the emergency release button.
XPress emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked with the trunk lid
emergency release when the vehicle is station-
ary or while driving.
The trunk lid emergency release does not unlock
the trunk lid if the battery is disconnected or
discharged.
Trunk lid emergency release light:
Remergency release button :flashes for
30 minutes after the trunk lid is opened
Remergency release button :flashes for
60 minutes after the trunk lid is closed
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
90Side windows
Opening and closing

Adjusting the 4-way lumbar support
:Raises thebackrest contour
;Soften sth ebackrest contour
=Lowers th ebackrest contour
?Harden sth ebackrest contour
You can adjust th econtour of th efron tseat
backrest sindividually to provid eoptimum sup-
por tfor your back.
Adjusting the AMG Perfor mance Seat
To adjust th econtour of th eseat and for
improve dlateral support ,you can individually
adjust th efron tseats.
Adjusting th esid ebolsters of th esea tcush -
ion
XTo set narrower: press button:.
XTo set wider: press button;.
To adjust th esid ebolsters of th esea tback -
res t
XTo set narrower: press button=.
XTo set wider: press button?.
Switching the seat heating on/off
Switching on/off
GWARNIN G
Repeatedly switching on th eseat heating can
caus eth eseat cushion and backrest pads to
become ver yhot .The healt hof person swit h
limite dtemperature sensitivit yor alimite d
abilit yto reac tto high temperatures may be
affecte dor they may eve nsuffer burn-like
injuries. There is aris kof injury.
Therefore ,do no tswitch th eseat heating on
repeatedly.
The three red indicator lamp sin th ebutto nindi-
cat eth eheating level you hav eselected.
The system automatically switches down from
level 3to level 2after approximately eigh t
minutes.
The system automatically switches down from
level 2to level 1after approximately te n
minutes.
The system automatically switches off approx -
imately 20 minute safter it is set to level 1.
XTurn theSmartKey to position 1or2 in th e
ignition loc k (Ypage 136).
XTo switch on: press button: repeatedly
until th edesired heating level is set .
XTo switch off:press butto n: repeatedly
until all th eindicator lamp sgo out .
iIf thebattery voltag eis to olow, th eseat
heating may switch off .
iIf drive programEis selected, th epowe rof
th eseat heating is reduced.
104Seats
Seats, steering wheel and mirrors

Switching the seat ventilation on/off
Switching on/off
The blue indicator lamps in the button indicate
the ventilation level you have selected.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XTo switch on: press button:repeatedly
until the desired ventilation level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iYou can open the side windows and the slid-
ing sunroof using the "Convenience opening"
feature (
Ypage 92). The seat ventilation of
the driver's seat automatically switches to the
highest level.
iWhen the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation.
Problems with the seat heating/seat ventilation
ProblemPossible causes/consequences and MSolutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the igni-
tion lock.
Steering wheel105
Seats, steering wheel and mirrors
Z

Exterior mirror on the driver's side: press but-
ton=.
The indicator lamp lights up in the button that
has been pressed.
The indicator lamp goes out again after some
time. You can adjust the selected exterior
mirror using button :as long as the indicator
lamp is lit.
XPress button :up, down, or to the left or
right until you have adjusted the exterior mir- ror to the correct position. You should have a
good overview of traffic conditions.
The convex exterior mirrors provide a larger field
of vision.
After the engine has been started, the exterior
mirrors are automatically heated if the rear win-
dow defroster is switched on and the outside
temperature is low.
Folding the exterior mirrors in or out
electrically
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XBriefly press :.
Both exterior mirrors fold in or out.
iMake sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
iIf you are driving faster than 30 mph
(47 km/h), you can no longer fold in the exte-
rior mirrors.
Resetting the exterior mirrors
If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must be
reset. The exterior mirrors will otherwise not
fold in if you have activated the Automatic
Mirror Foldingfunction in the multimedia
system.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XBriefly press :.
Folding the exterior mirrors in or out
automatically
When theAutomatic Mirror Foldingfunc-
tion is activated in the multimedia system (see
Digital Operator's Manual):
Rthe exterior mirrors fold in automatically as
soon as you lock the vehicle from the outside.
Rthe exterior mirrors fold out again automati-
cally as soon as you unlock the vehicle.
iIf the exterior mirrors have been folded in
manually, they do not fold out.
Exterior mirror pushed out of position
If an exterior mirror has been pushed out of
position, proceed as follows:
XVehicles without electrically folding exte-
rior mirrors: manually move the exterior mir-
ror into the correct position.
XVehicles with electrically folding exterior
mirrors: press and hold button :until you
hear a click and then the mirror engaging in
position (
Ypage 109).
The mirror housing is engaged again and you
can adjust the exterior mirrors as usual
(
Ypage 108).
Automatic anti-glare mirrors
GWARNING
Electrolyte may escape if the glass in an auto-
matic anti-glare mirror breaks. The electrolyte
is harmful and causes irritation. It must not
come into contact with your skin, eyes, res-
piratory organs or clothing or be swallowed.
There is a risk of injury.
Mirrors109
Seats, steering wheel and mirrors
Z

When the engine is running and the vehicle is
stationary: if you move the selector lever from a
driving position toP, the daytime running lamps
and low-beam headlamps go out after three
minutes.
When the engine is running, the vehicle is sta-
tionary and in bright ambient light: if you turn the
light switch to the Tposition, the daytime
running lamps and parking lamps switch on.
If the engine is running and you turn the light
switch to the Lposition, the manual settings
take precedence over the daytime running
lamps.
Low-beam headlamps
GWARNING
When the light switch is set to Ã, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
L.
Even if the light sensor does not detect that it is
dark, the parking lamps and low-beam head-
lamps switch on when the ignition is switched on and the light switch is set to the Lposition.
This is a particularly useful function in the event
of rain and fog.
XTo switch on the low-beam headlamps:
turn the SmartKey to position 2in the igni-
tion lock or start the engine.
XTurn the light switch to the Lposition.
The green Lindicator lamp in the instru-
ment cluster lights up.
Rear fog lamp
The rear fog lamp improves visibility of your
vehicle for the traffic behind in the event of thick
fog. You must observe the legal requirements
for the country in which you are currently driving
when operating the rear fog lamp.
XTo switch on the rear fog lamp: turn the
SmartKey in the ignition lock to position 2or
start the engine.
XTurn the light switch to the LorÃ
position.
XPress the Rbutton.
The yellow Rindicator lamp on the instru-
ment cluster lights up.
Parking lamps
!If the battery charge is very low, the parking
lamps or standing lamps are automatically
switched off to enable the next engine start.
Always park your vehicle safely and in a well lit
area, in accordance with the relevant legal
stipulations. Avoid using the Tparking
lamps over a period of several hours. If pos-
sible, switch on the right-hand Xor left-
hand W standing lamps.
XTo switch on the parking lamps: turn the
light switch to the Tposition.
The green Tindicator lamp on the instru-
ment cluster lights up.
Standing lamps
Switching on the standing lamps ensures the
corresponding side of the vehicle is illuminated.
XTo switch on the standing lamps: turn the
Smart Key to position uin the ignition lock or
remove the SmartKey.
XTurn the light switch to the W(left-hand
side of the vehicle) or X(right-hand side of
the vehicle) position.
Combination switch
:High-beam headlamps
;Turn signal, right
114Exterior lighting
Lights and windshield wipers

Control panel in the grab handle (rear
compartment)
:Reading lamp
;pSwitches the reading lamp on/off
Interior lighting control
General notes
In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except for when the SmartKey is in position 2
in the ignition lock.
The color and brightness of the ambient lighting
are set using the multimedia system (see Digital
Operator's Manual).
Automatic interior lighting control
XTo switch on or off: press the|button.
When the automatic interior lighting control is
activated, the button is flush with the over-
head control panel.
The interior lighting automatically switches on if
you:
Runlock the vehicle
Ropen a door
Rremove the SmartKey from the ignition lock
The interior lighting is switched on for a set time
when the SmartKey is removed from the ignition
lock. This delayed switch-off can be adjusted via the multimedia system (see Digital Operator's
Manual).
Replacing bulbs
Important safety notes
GWARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
Do not use a bulb if it has been dropped or if its glass tube has been scratched.
The bulb may explode if:
Ryou touch it
Rit is hot
Ryou drop it
Ryou scratch it
Use bulbs only in closed lamps that have been
designed for this purpose. Only install spare
bulbs of the same type and the specified volt-
age.
Marks on the glass tube reduce the service life
of the bulbs. Do not touch the glass tube with
your bare hands. If necessary, clean the glass
tube when cold with alcohol or spirit and rub it
off with a lint-free cloth.
Protect bulbs from moisture during operation.
Do not allow bulbs to come into contact with
liquids.
Replace only the bulbs listed (
Ypage 118).
Have the bulbs that you cannot change yourself
replaced at a qualified specialist workshop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
If the new bulb still does not light up, consult a
qualified specialist workshop.
Headlamps and lights are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times. Have
the headlamp setting check ed r
egularly.
Vehicles with LED headlamps: the front and
rear light clusters of your vehicle are equipped
with LED bulbs. Do not replace the bulbs your-
self. Contact a qualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Replacing bulbs117
Lights and windshield wipers
Z

iYou should only select this setting until the
windshield is clear again.
Windows fogged up on the outside
XActivate the windshield wipers.
XSwitch on automatic mode using the Ã
rocker switch.
iIf you clean the windows regularly, they do
not fog up so quickly.
Rear window defroster
General notes
The rear window defroster has a high current
draw. You should therefore switch it off as soon as the rear window is clear. Otherwise, the rear
window defroster switches off automatically
after several minutes.
If the battery voltage is too low, the rear window
defroster may switch off.
Activating/deactivating
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 136).
XPress rocker switch ¤up or down.
The indicator lamp above rocker switch ¤
lights up or goes out.
Problems with the rear window defroster
ProblemPossible causes/consequences and MSolutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes
You can also temporarily deactivate the flow of
fresh air manually if unpleasant odors are enter-
ing the vehicle from outside. The air already
inside the vehicle will then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Activating/deactivating
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 136).
XTo activate: press thegrocker switch up
or down.
The indicator lamp above the grocker
switch lights up.
Air-recirculation mode switches on automati-
cally:
Rat high outside temperatures
Rat high levels of pollution (3-zone automatic
climate control only)
Rin a tunnel (vehicles with a navigation system
only)
The indicator lamp above the grocker
switch is not lit when automatic air-recirculation
mode is activated. Outside air is added after
about 30 minutes.
130Operating the climate control systems
Climate control

XTo deactivate:press thegrocker switch
up or down.
The indicator lamp above the grocker
switch goes out.
Air-recirculation mode deactivates automati-
cally:
Rafter approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †)
Rafter approximately five minutes if cooling
with air dehumidification is deactivated
Rafter approximately 30 minutes at outside
temperatures above approximately 41 ‡
(5 †) if the "Cooling with dehumidification"
function is activated
Switching the residual heat on or off
General notes
The residual heat function is only available with
3-zone automatic climate control on vehicles for
Canada.
Once the engine is switched off, it is possible to
make use of the residual heat of the engine to
continue heating or ventilating the front com-
partment of the vehicle for approximately
30 minute s. Theheatin gor ventilation time
depends on the interior temperature that has
been set.
Activating/deactivating
XTurn the SmartKey to position uin the igni-
tion lock or remove it (Ypage 136).
XTo activate: press the!rocker switch up
or down.
The indicator lamp above the !rocker
switch lights up.
The blower will run at a low speed regardless of
the airflow setting.
If you activate the residual heat function at high
temperatures, only the ventilation will be acti-
vated. The blower runs at medium speed.
XTo deactivate: press the!rocker switch
up or down.
The indicator lamp above the !rocker
switch goes out.
Residual heat is deactivated automatically:
Rafter approximately 30 minutes
Rwhen the ignition is switched on
Rif the battery voltage drops
Perfume atomizer
Operating the perfume atomizer
GWARNING
If children open the vial, they could drink the
perfume or it could come into contact with
their eyes. There is a risk of injury. Therefore,
do not leave children unsupervised in the vehi-
cle.
If the perfume liquid has been drunk, consult
a doctor. If perfume comes into contact with
your eyes or skin, rinse the eyes with clean
water. If you continue to experience difficul-
ties, consult a doctor.
HEnvironmental note
Full vials must not be dis-
posed of with household
waste. They must be collec-
ted separately and recycled
to protect the environment.
Dispose of full vials in an
environmentally responsible
manner and take them to a
harmful substance collec-
tion point.
Operating the climate control systems131
Climate control
Z

The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if a valid SmartKey is inthe vehicle. Switch off the engine and always
take the SmartKey with you when leaving the
vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 137).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 138).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
press the start/stop button or insert the Smart-
Key into the ignition lock, you can carry out two
more starting attempts with your smartphone.
The engine runs for ten minutes when starting
with the smartphone.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time. You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark position
jis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficiently
charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Ropen the sliding sunroof
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Driving139
Driving and parking
Z