climate control MERCEDES-BENZ C CLASS 2018 Owner's Manual

Problems with the perfume atomizer
ProblemPossible causes/consequences andMSolutions
The vehicle interior is not
perfumed although the
perfume atomizer is acti-
vated.The perfume vial has not been pushed into the holder as far as it will
go.
XSlide the perfume vial into the holder as far as it will go.
The perfume vial is not filled sufficiently.
XPre-filled vials:dispose of the empty vial.
XUse a new pre-filled vial.
XRefillable vials: fill the perfume vial with a maximum of 0.5 fl. oz.
(15 ml) of the same perfume.
The perfume atomizer is faulty.
XHave the perfume atomizer checked at a qualified specialist work-
shop.
Ionization
Ionization is used to purify the air in the vehicle
interior and attain an improved interior climate.
The ionization of the interior air is odorless and
cannot be perceived directly in the vehicle inte-
rior.
You can switch ionization on/off using the mul-
timedia system (
Ypage 275).
Ionization can only be operated when the auto-
matic climate control is switched on. The side air
vent on the driver's side must be open.
Air vents
Important safety notes
GWARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior. In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
Rkeep the air inlet between the windshield and
the hood free of blockages, such as ice, snow or leaves.
Rnever cover the air vents or air intake grilles in
the vehicle interior.
Setting the air vents
Air vents are located:
Ron the left and right-hand side of the dash-
board
Rin the middle of the dashboard
Rin the rear center console, depending on the
equipment installed
Side air vent (example)
:Side window defroster vent
Air vents133
Climate control
Z

;Side air vent, left
=Control for left side air vent
XTo open or close:turn control=to the
counter-clockwise or clockwise as far as it will
go.
XTo adjust the air direction: hold side air
vent ;by control =and move it up or down
or to the left or right.
Adjusting the rear air vents (see the Digital
Operator's Manual).
134Air vents
Climate control

The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if a valid SmartKey is inthe vehicle. Switch off the engine and always
take the SmartKey with you when leaving the
vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 137).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 138).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
press the start/stop button or insert the Smart-
Key into the ignition lock, you can carry out two
more starting attempts with your smartphone.
The engine runs for ten minutes when starting
with the smartphone.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time. You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark position
jis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficiently
charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Ropen the sliding sunroof
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Driving139
Driving and parking
Z

ProblemPossible causes/consequences andMSolutions
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
display is pointing to the
red mark.The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 306). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information
Use the DYNAMIC SELECT switch to select the
drive program.
Available drive programs for Mercedes-
AMG C 43 4MATIC:
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
IIndividualIndividual settings
Available drive programs for Mercedes-
AMG C 63/C 63 S:
RACE
(S‑MODEL)Driving characteristics suit-
able for a race circuit
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
IIndividualIndividual settings
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe driver assistance systems
RESP®(Mercedes-AMG C 63/C 63 S)
Rthe position of the exhaust flap (Mercedes-
AMG C 63/C 63 S)
Rthe setting of the ECO start/stop function
Rthe availability of gliding mode
Rthe climate control:
Further information for automatic drive program
characteristics (
Ypage 150).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this under "DYNAMIC SELECT" in the
vehicle's Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 138).
144DYNAMIC SELECT switch
Driving and parking

Selecting the drive program
XPush DYNAMIC SELECT switch:forwards
or back until the desired drive program is
selected.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings
are displayed briefly in the multimedia system display.
You can also change gear yourself using the
steering wheel paddle shifters. For further infor-
mation on the manual drive program
(
Ypage 152).
Additional settings
:Position of the exhaust flap (Ypage 142)
;ECO start/stop function (Ypage 140)
=ESP®(Ypage 69)
?Suspension (Ypage 183)
APermanently activates manual gearshifting
(Ypage 152)
When you press buttons :-A the corre-
sponding setting is selected. The DYNAMIC
SELECT switch setting is overwritten.
If you switch to drive program I, all stored char-
acteristics will be accepted. This is also the case if you have previously pressed one of buttons
:
- A.
iMercedes-AMG C 43 4MATIC In a few
countries, the ECO start/stop function is
deactivated at the factory due to the fuel
grade available. In this case, the ECO start/
stop function is not available in any drive pro-
gram, regardless of the display in the multi-
media system display.
All other models
Hybrid vehicles: be sure to observe the notes
in the supplement. Otherwise, you may not rec-
ognize dangers.
Use the DYNAMIC SELECT switch to change the drive program.
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe ECO start/stop function
Rthe climate control:
-the climate control settings
-the rear window defroster operation period
-the performance of the seat heating
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 138).
XPush DYNAMIC SELECT switch :forward or
back until the desired drive program is selec-
ted.
The status icon of the selected drive program
is shown in the multifunction display.
DYNAMIC SELECT switch145
Driving and parking
Z

Gliding mode is deactivated under the following
conditions:
RYou depress the accelerator pedal.
RYou depress the brake pedal.
RYou change the transmission position
(Ypage 146).
Ryou switch to drive programRACE
(Mercedes-AMG C 63 S), S+orS
(
Ypage 144).
Ryou activate manual gearshifting
(Ypage 152).
Ryou leave the suitable speed range.
iIf you have selected the "Eco" or "Comfort"
setting (Mercedes-AMG C 63/C 63 S) for the
drive (engine and transmission management) in drive program I, you can also activate glide
mode. Information on DYNAMIC SELECT and
on configuring drive program Ivia the multi-
media system (see the Digital Operator's
Manual).
Drive programs
All vehicles except Mercedes-AMG
C 63/C 63 S
Drive program I (Individual)
In drive program Ithe following properties of the
drive program can be selected:
Rthe drive (engine and transmission manage-
ment)
and therefore indirectly the availability of glid- ing mode and the properties of the driver
assistance systems
Rthe suspension
Rthe steering
Rthe setting of the ECO start/stop function
(Ypage 140)
Rthe climate control:
To permanently shift the gears manually in drive
program Iusing the steering wheel paddle shift-
ers, select the M(Manual) setting for the drive
(except Mercedes-AMG C 43 4MATIC).
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicle exhibits particularly sporty driving
characteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIRMATIC).
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 140).
Drive program S (Sport)
Drive program Sis characterized by the follow-
ing:
Rthe vehicle exhibits sporty driving character-
istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits hard springing and
damping settings (vehicles with AIRMATIC).
Rgliding mode is not available.
Rthe ECO start/stop function is switched on
(Ypage 140).
Drive program C (Comfort)
Drive program Cis characterized by the follow-
ing:
Rthe vehicle delivers comfortable, economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rgliding mode is not available.
Rthe ECO start/stop function is switched on
(Ypage 140).
150Automatic transmission
Driving and parking

Adding favorites
Adding predefinedfavorites
Example: favoritesarranged in on erow
:
Adds ane wfavorite
;Renames aselected favorite
=Moves aselected favorite
?Deletes aselected favorite
XPress th eg button.
The favorite sare displayed.
These are arranged in either on eor two rows,
eac hwit hfiv etiles.
XFavorites ar earranged in one row: slide
6 thecontroller .
The men ubar is shown.
XSelec tReassign.
The categorie sare displayed.
XSelec t acategory.
The favorite sare displayed.
XSelec t afavorite .
XAdd a favorite at th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
XFavorites ar earranged in one row: slide
6 or5 thecontroller .
XTo select WAdd:tur nand press th econ-
troller .
The categorie sand predefine dfavorite sare
displayed.
XSelec t acategory.
The favorite sare displayed.
XSelec t afavorite .
XAdd a favorite at th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
Adding you rown favorites
XSelec tVehicl eQClimate Contro l.
XPress and hold theg buttonuntil th e
favorite sare displayed.
XAd d a favorite at th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
Climate control settings
Gene ral notes
You can adjust th eclimat econtrol setting s
usin gth eclimat econtrol bar or th eclimat econ-
trol menu.
Importan tclimat econtrol function scan be set
in th eclimat econtrol bar:
RTemperatur e
RAirflow
RAir distribution
The climat econtrol bar is visible in mos tdis-
plays.
You can fin dall available climat econtrol func-
tion sin th eclimat econtrol menu. You can use
th eclimat econtrol bar to switch to th eclimat e
control menu.
Overview
Climate control bar (COMAND)
:
Adjusts temperature, air distribution on th e
lef tand airflow, displays th ecurren tsetting s
;Calls up th eclimat econtrol menu, displays
th ecurren tcoolin gand climat emod eset -
ting s
=Adjusts temperature and air distribution on
theright ,displays th ecurren tsetting s
There may be fewer setting sor none depending
on your vehicle's equipment.
274Operating system
Multimedia system

Calling up the climate control bar
Multimedia system:
XSelectVehicle.
The vehicle menu is displayed.
XSlide 6the controller repeatedly until the
climate control bar is activated.
Calling up the climate control menu
Multimedia system:
XSelect Vehicle.
The vehicle menu is displayed.
XSlide 6the controller repeatedly until the
climate control bar is activated.
XTo select from climate control bar ;: turn
and press the controller.
The menu for selecting the climate control
function is activated.
XTo select the climate control function: turn
and press the controller.
The selected climate control function
appears.
Settings in the climate menu
Adjusting the climate mode settings
The climate mode determines the type of air-
flow. The setting is active when the air-condi-
tioning system is set to Ã(
Ypage 127).
XCall up the climate control menu
(Ypage 275).
XTo select Climate Mode: turn and press the
controller.
XTo change the setting: turn the controller.
XTo exit the menu: press the%button.
The climate mode bar displays the current air-
flow setting: DIFFUSE
,MEDIUMor FOCUS.
Starting/stopping the perfume atomizer
The perfume atomizer makes it possible to scent
the air in individual compartments in the vehicle
interior. Further information (
Ypage 131).
XCall up the climate control menu
(Ypage 275).
XTo select AirFreshener: turn and press the
controller.
The setting element is active.
XTo start/stop the perfume atomizer: press
the controller.
XTo set the intensity: turn the controller when
the atomizer is switched on.
XTo exit the menu: press the%button.
Switching the ionization on/off
The ionization has a cleansing effect on the air in
the vehicle interior. Further information
(
Ypage 133).
XCall up the climate control menu
(Ypage 275).
XTo select Ionization: turn and press the
controller.
The setting element is active.
XTo switch the ionization on or off: turn the
controller.
XTo exit the menu: press the%button.
Activating or deactivating pre-entry cli-
mate control via the SmartKey
This function is available for plug-in hybrid vehi-
cles.
Before getting in, the driver's seat area or the
whole vehicle interior is briefly warmed or ven-
tilated. The air from the vents is pre-cooled.
XCall up the climate control menu
(Ypage 275).
XTo select Pre-entry Climate Control
via Key:turn and press the controller.
XTo activate or deactivate: turn the control-
ler.
XTo exit the menu: press the%button.
Activating or deactivating pre-entry cli-
mate control at departure time
This function is available for plug-in hybrid vehi-
cles.
The driver's seat and the vehicle interior are
heated or cooled prior to the set departure time.
XCall up the climate control menu
(Ypage 275).
XTo select Pre-entry Climate Ctrl. at
DepartureTime:turn and press the control-
ler.
A rotary menu appears.
XTo select the setting: turn the controller.
XTo exit the menu:press the%button.
Operating system275
Multimedia system
Z

Settings in the bottom bar of the cli-
mate control menu
Switching cooling with air dehumidifica-
tion on/off
XCall up the climate control menu
(Ypage 275).
XSlide6the controller repeatedly until the
bottom bar is activated.
XTo select OA/C: turn and press the control-
ler.
XSwitch cooling with air dehumidification on
O or off ª.
iThe current status of the cooling function is
displayed in the climate control bar: A/C ON
– activated, A/C OFF – deactivated.
iDeactivating the cooling with air dehumidi-
fication function reduces fuel consumption.
Synchronizing the climate control set-
tings
Use OSync(synchronization) to select the cli-
mate control setting for all zones together Oor
separately ª.
XCall up the climate control menu
(Ypage 275).
XSlide6the controller repeatedly until the
bottom bar is activated.
XTo select OSync: turn and press the con-
troller.
XSwitch the synchronization function on Oor
off ª.
For further information on synchronizing climate
control settings, see (
Ypage 129).
Navigation mode
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the navigation system.
General notes
Among other things, correct functioning of the
navigation system depends on GPS reception. In
certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped with Garmin
®MAP PILOT
(see the manufacturer's operating instructions).
The Garmin
®MAP PILOT operating instructions
are stored on the SD card as a PDF file. The SD
card box contains a quick guide.
The following descriptions apply to navigation
with COMAND. Further information can be
found in the Digital Operator's Manual.
Selecting a route type and route options
Multimedia system:
XSelect NaviQNavigation.
XSelectOptionsQRoute Settings.
iIf route guidance is active, first slide 6the
controller and show the menu.
XSelect a route type.
Notes for route types:
REco Route
Calculates an economic route.
RDynamic Traffic Route(only available in
the USA)
Traffic reports on the route for the route guid-
ance are taken into account.
RCalculate Alternative Routes
Different routes are being calculated. Instead
of Start, select the Continuemenu item.
XTo avoid/use route options: selectAvoid
Options.
XSelect a route option.
276Operating system
Multimedia system

iThe data shown on the vehicle identification
plate is used only as an example. This data is
different for every vehicle and can deviate
from the data shown here. You can find the
data applicable to your vehicle on the vehicle
identification plate.
Vehicle identification number (VIN)
XSlide the right-hand front seat to its rearmost
position.
XFold floor covering ;upwards.
The VIN is visible :.
The VIN can also be found on the vehicle iden-
tification plate (
Ypage 360).
The VIN can also be found at the lower edge of
the windshield (
Ypage 361).
Engine number
:Engine number (stamped into the crank-
case)
;VIN (on the lower edge of the windshield)
=Emission control information plate, includ-
ing the certification of both federal and Cali-
fornian emissions standards
Service products and filling capaci-
ties
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels
RExhaust gas aftertreatment additives, e.g.
DEF
RLubricants (e.g. engine oil, transmission oil)
RCoolant
RBrake fluid
RWindshield washer fluid
RClimate control system refrigerant
Components and service products must match.
Only use products recommended by Mercedes-
Benz. Damage which is caused by the use of
products which have not been recommended is
not covered by the Mercedes-Benz warranty or
goodwill gestures. Products approved by
Mercedes-Benz are listed in this Operator's
Manual in the appropriate section.
Information on tested and approved products
can be obtained at a Mercedes-Benz Service
Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved by
Mercedes-Benz by the following inscription on
the containers:
RMB-Freigabe (e.g. MB-Freigabe 229.51)
RMB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB
Service products and filling capacities361
Technical data
Z