wheel MERCEDES-BENZ C CLASS 2018 Workshop Manual

In addition, the current drive program settings
are displayed briefly in the multimedia systemdisplay.
iIn a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
available fuel grade. In this case, the ECO
start/stop function is not available in any
drive program, regardless of the display in the
multimedia system display.
Available drive programs:
I IndividualIndividual settings
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
Additional information for drive programs
(Ypage 150).
You can also change gear yourself using the
steering wheel paddle shifters. For further infor- mation on the manual drive program
(
Ypage 152).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Hybrid vehicles: be sure to observe the notes
in the supplement. Otherwise, you may not rec-
ognize dangers.
DIRECT SELECT lever
Overview of transmission positions
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion j,k,iorh is shown on the trans-
mission position display on the multifunction
display (
Ypage 148).
Selects park position
!If the engine speed is too high or the vehicle
is coasting, do not shift the automatic trans-
mission directly from htok, from ktoh
or directly to j. Otherwise, the automatic
transmission may be damaged.
XPush the DIRECT SELECT lever switch in the
direction of arrow j.
146Automatic transmission
Driving and parking

ANeutral
Do not shift the transmission toi
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to
push it or tow it.
If ESP
®is deactivated or faulty: shift
the transmission to position iif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position korh,
the automatic transmission shifts to
i automatically.
!Coasting in neutral imay
cause damage to the drive train.
7Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear
The automatic transmission shifts through the
individual gears automatically when it is in trans-
mission position h. This automatic gear shift-
ing behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch function
is active regardless of the currently selected
drive program. The double-clutch function reduces load change reactions and is conducive
to a sporty driving style. The sound generated by
the double-clutch function depends on the drive
program selected.
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Gliding mode
Gliding mode is available depending on equip-
ment.
Gliding mode is characterized by the following:
RThe combustion engine is disconnected from
the drive train.
RThe engine speed corresponds to the idling
speed.
RThe multifunction display hides the gear indi-
cator and displays transmission position h
in green (
Ypage 148)
RMercedes-AMG vehicles: the multifunction
display shows status icon :for the drive
program's status icon.
In drive program Eor in drive program C
(Mercedes-AMG C 63/C 63 S), you can activate
and deactivate glide mode using the ECO button
(
Ypage 141).
Gliding mode can be activated under the follow-
ing conditions:
RThe speed is within a suitable range.
RThe course of the road is suitable, e.g. there
are no steep up or downhill gradients.
RYou are no longer depressing the accelerator
pedal.
Automatic transmission149
Driving an d parking
Z

Gliding mode is deactivated under the following
conditions:
RYou depress the accelerator pedal.
RYou depress the brake pedal.
RYou change the transmission position
(Ypage 146).
Ryou switch to drive programRACE
(Mercedes-AMG C 63 S), S+orS
(
Ypage 144).
Ryou activate manual gearshifting
(Ypage 152).
Ryou leave the suitable speed range.
iIf you have selected the "Eco" or "Comfort"
setting (Mercedes-AMG C 63/C 63 S) for the
drive (engine and transmission management) in drive program I, you can also activate glide
mode. Information on DYNAMIC SELECT and
on configuring drive program Ivia the multi-
media system (see the Digital Operator's
Manual).
Drive programs
All vehicles except Mercedes-AMG
C 63/C 63 S
Drive program I (Individual)
In drive program Ithe following properties of the
drive program can be selected:
Rthe drive (engine and transmission manage-
ment)
and therefore indirectly the availability of glid- ing mode and the properties of the driver
assistance systems
Rthe suspension
Rthe steering
Rthe setting of the ECO start/stop function
(Ypage 140)
Rthe climate control:
To permanently shift the gears manually in drive
program Iusing the steering wheel paddle shift-
ers, select the M(Manual) setting for the drive
(except Mercedes-AMG C 43 4MATIC).
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicle exhibits particularly sporty driving
characteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIRMATIC).
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 140).
Drive program S (Sport)
Drive program Sis characterized by the follow-
ing:
Rthe vehicle exhibits sporty driving character-
istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits hard springing and
damping settings (vehicles with AIRMATIC).
Rgliding mode is not available.
Rthe ECO start/stop function is switched on
(Ypage 140).
Drive program C (Comfort)
Drive program Cis characterized by the follow-
ing:
Rthe vehicle delivers comfortable, economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rgliding mode is not available.
Rthe ECO start/stop function is switched on
(Ypage 140).
150Automatic transmission
Driving and parking

Drive programE(Economy)
Drive progra mEis characterized by th efollow-
ing:
Rth evehicl eexhibits comfortable, economical
handlin gcharacteristics .
Rthevehicl epulls away mor egentl yin forwar d
and revers egears, unless th eaccelerato r
peda lis depressed fully.
Rth evehicl ehas improved drivin gstability, fo r
exampl eon slipper yroa dsurfaces.
Roptimal fue lconsumption resultin gfrom th e
automati ctransmissio nshiftin gup sooner.
The vehicl eis driven in th elow engin espeed
range and th ewheels are less likely to spin .
Rduring deceleration,th eengin eis disconnec-
te dfrom th edrive train .The vehicl euses
kineti cenerg yand consumes less fuel.
Rth ecoolin gand heatin goutput of th eclimat e
control system has been reduced.
Rglidin gmod eis available.
Rth eECO start/sto pfunction is switched on
(Ypage 140).
Mercedes-AMG C63/ C63 S
Drive program RACE (S ‑M ODEL)
The RACE drive progra mis characterized by th e
following :
Rthevehicl eexhibits drivin gcharacteristics
suitable fo rth eracetrack.
Rall vehicl esystems are set fo rmaximum
sportiness .
Rthegearshift recommendation gives you
information fo rslowly warmin gup th edrive
assemblies and fo radopting afuel-efficien t
drivin gstyle (
Ypage 152). You can follow th e
gearshift recommendation sat all times and
shift gear accordingly usin gth esteerin g
whee lpaddl eshifters .On th ebasi sof th e
gearshift recommendation ,usin gth esteerin g
whee lpaddl eshifters ,you can optimiz eth e
drive train and engin eoperatin gmod eat any
time.
Rif you hav eselected agear manually, this will
be maintaine duntil th evehicl espeed increa-
ses or decreases dramatically.
Rth evehicl epulls away in first gear .
Rtheautomati ctransmissio nshift sup later.
th efue lconsumption possibl ybein ghigher as
a result of th elater automati ctransmissio n
shift points .
Rthesuspensio nexhibits particularl yhar d
springin gand dampin gsettings.
Rglidin gmod eis no tavailable.
Rth eECO start/sto pfunction is switched of f
(Ypage 140).
Drive program S+ (Spor tPlus)
Drive progra mS+ is characterized by th efol-
lowing:
Rth evehicl eexhibits particularl ysport ydrivin g
characteristics .
Rthevehicl epulls away in first gear .
Rtheautomati ctransmissio nshift sup later.
th efue lconsumption possibl ybein ghigher as
a result of th elater automati ctransmissio n
shift points .
Rthesuspensio nexhibits particularl yhar d
springin gand dampin gsettings.
Rglidin gmod eis no tavailable.
Rth eECO start/sto pfunction is switched of f
(Ypage 140).
Drive program S(Sport)
Drive progra mSis characterized by th efollow-
ing:
Rth evehicl eexhibits sport ydrivin gcharacter-
istics .
Rthevehicl epulls away in first gear .
Rtheautomati ctransmissio nshift sup later.
th efue lconsumption possibl ybein ghigher as
a result of th elater automati ctransmissio n
shift points .
Rthesuspensio nexhibits stiff springin gand
dampin gsettings.
Rglidin gmod eis no tavailable.
Rth eECO start/sto pfunction is switched of f
(Ypage 140).
Drive program C(Comfort)
Drive progra mCis characterized by th efollow-
ing:
Rth evehicl edeliver scomfortable, economical
handlin gcharacteristics .
Rthevehicl epulls away mor egentl yin forwar d
and revers egears, unless th eaccelerato r
peda lis depressed fully.
Rth evehicl ehas improved drivin gstability, fo r
exampl eon slipper yroa dsurfaces.
Roptimal fue lconsumption resultin gfrom th e
automati ctransmissio nshiftin gup sooner.
Automatic transmission151
Driving and parking
Z

The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rgliding mode is available.
Rthe ECO start/stop function is switched on
(Ypage 140).
Drive program I (Individual)
In drive programIthe following properties of the
drive program can be selected:
Rthe drive (engine management)
and therefore indirectly the availability of glid-
ing mode and the ECO start/stop function as
well as the properties of the driver assistance
systems
Rthe transmission management
RESP®(Ypage 69)
Rthe suspension
and therefore indirectly the steering
Ractivation of the exhaust flap
To permanently shift the gears manually in drive
program Iusing the steering wheel paddle shift-
ers, select the M(Manual) setting for the trans-
mission management.
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Manual gear shifting
General notes
You can change gear yourself using the steering wheel paddle shifters. The transmission must be
in position hfor this.
Depending on which steering wheel paddle
shifter is pulled, the automatic transmission
immediately shifts into the next gear down or
up, if permitted.
To use manual shifting, you have two options:
Rtemporary setting
Rpermanent setting
If you activate manual gearshifting, the multi-
function display will show the current gear and
p instead of transmission position h.
If you deactivate manual gearshifting, the gears
will be shifted automatically again.
Temporary setting
XTo activate: shift the DIRECT SELECT lever to
position h.
XPull steering wheel paddle shifter :or;.
Temporary setting will be active for a certain
amount of time. In certain conditions, the mini-
mum amount of time is extended, e.g. in the
case of lateral acceleration, overrun mode or
driving on steep terrain.
XTo deactivate: pull steering wheel paddle
shifter ;and hold it in place.
or
XUse the DIRECT SELECT lever to switch the
transmission position.
or
XUse the DYNAMIC SELECT switch to change
the drive program.
Permanent setting (except Mercedes-
AMG vehicles)
When configuring drive program I, select theM
(Manual) setting for the drive. When driving in
drive program I, you permanently shift the gears
manually using the steering wheel paddle shift-
ers.
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Permanent setting (Mercedes-AMG
vehicles)
!In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
152Automatic transmission
Driving and parking

prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
XTo activate/deactivate:shift the DIRECT
SELECT lever to position h.
XPress button:.
When the indicator lamp ;lights up, auto-
matic transmission manual mode is activated.
You then permanently shift the gears man-
ually using the steering wheel paddle shifters.
The manual mode activated with the :but-
ton remains activated when the drive program
is changed.
Mercedes-AMG C 63/C 63 S: only if theD
(Automatic) setting has been preselected for
the transmission is manual mode deactivated
when you change to drive program I.
Mercedes-AMG C 63/C 63 S: you can also
preset manual mode for drive program I. To do
so, select the M(Manual) setting when config-
uring the transmission. When driving in drive
program I, you permanently shift the gears man-
ually using the steering wheel paddle shifters.
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Shifting gears
XTo shift up: pull steering wheel paddle
shifter ;.
The automatic transmission shifts up to the
next gear.
If the maximum engine speed in the gear cur- rently engaged is reached and you continue to
accelerate, the automatic transmission auto-
matically shifts up in order to prevent engine
damage (except Mercedes-AMG vehicles).
Mercedes-AMG vehicles: if the temporary
setting has been activated and you continue
to accelerate when the maximum engine
speed has been reached, the automatic trans- mission automatically shifts up. If the perma-
nent setting is activated, the automatic trans-
mission does not shift up automatically even
when the engine limiting speed for the current
gear is reached. Observe the protection
against reaching the overrevving range on the
multifunction display. Always make sure that
the engine speed does not reach the red area
of the tachometer.
XTo shift down: pull steering wheel paddle
shifter :.
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage by not shifting down.
Automatic transmission153
Driving and parking
Z

Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
XWhen the corresponding gearshift recom-
mendation:appears in the multifunction
display of the instrument cluster, shift to rec-
ommended gear ;.
Protection against reaching the over-
revving range (Mercedes-AMG vehicles)
!In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display.
XWhen message :appears in the multifunc-
tion display, pull on the right-hand steering
wheel paddle shifter.
Kickdown
XFor maximum acceleration, depress the
accelerator pedal beyond the pressure point. The automatic transmission shifts to a lower
gear depending on the engine speed.
XShift back up once the desired speed is
reached.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: kickdown is only
possible in the temporary setting.
154Automatic transmission
Driving and parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only.
XStop the vehicle.
XShift the transmission to positionj.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionhork.
If h is selected, the transmission only shifts to one gear; if kis
selected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position gor
1) if
Rthe electrical parking brake is being tested
using a dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
Refueling155
Driving and parking
Z

overfilling. DEF may leak if overfilled. Mercedes-
Benz offers a special disposable hose with over-
fill protection. You can obtain this from any
authorized Mercedes-Benz Center. DEF is avail-
able in a variety of containers and receptacles.
Only use the disposable hose with the
Mercedes-Benz DEF refill canisters.
DEF refill bottle
!Only screw on the DEF refill bottle hand-
tight. Otherwise, the thread of the DEF refill
bottle could be damaged and DEF could leak
out.
XUnscrew the protective cap from DEF refill
bottle :.
XPlace DEF refill bottle :on the filler neck as
shown and screw it on clockwise until hand-
tight.
XPress DEF refill bottle :towards the filler
neck.
The DEF tank is filled. This may take up to one
minute.
When DEF refill bottle :is no longer pressed,
filling stops and the bottle may be taken off
again after being only partially emptied.
XRelease DEF refill bottle :.
XTurn DEF refill bottle:counter-clockwise
and remove it.
XScrew the protective cap onto DEF refill bot-
tle : again.
DEF refill bottles are available at many gas sta-
tions or at a qualified specialist workshop. Refill
bottles without a threaded cap do not provide
overfill protection. DEF may leak if overfilled.
Mercedes Benz offers special refill bottles with a
threaded seal. These are available at any author-
ized Mercedes-Benz Center.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position jand
the SmartKey must be removed from the igni-
tion lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ron uphill or downhill gradients the laden vehi- cle must also be secured at the rear axle, for
example with a wheel chock or similar object.
Parking161
Driving and parking
Z

The ECO display consists of three sections, with
an inner and outer area. The sections corre-
spond to the following three categories:
:Acceleration(evaluation of all accel-
eration processes):
Rthe outer area fills up and the inner area lights up green: moderate
acceleration, especially at higher
speeds
Rthe outer area empties and the
inner area is gray: sporty acceler-
ation
;Coasting (evaluation of all decelera-
tion processes):
Rthe outer area fills up and the inner area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes.
Rthe outer area empties and the
inner area is gray: frequent heavy
braking
=Constant (continuous evaluation
over the entire journey):
Rthe outer area fills up and the inner area lights up green: constant
speed and avoidance of unneces-
sary acceleration and deceleration
Rthe outer area empties and the
inner area is gray: fluctuations in
speed
The three inner areas display the current driving
style and light up green as a result of a particu-
larly economical driving style. Depending on thedriving situation, up to two areas may light up
simultaneously.
At the beginning of the journey, the three outer
areas are empty and fill up as a result of eco-
nomical driving. A higher level indicates a more
economical driving style. If the three outer areas
are completely filled at the same time, the driver
has adopted the most economical driving style
for the selected settings and prevailing condi-
tions. The ECO display border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved range
displayed under Bonus fr. Start
does not
indicate a fixed consumption reduction. In addition to driving style, the actual consump-
tion is affected by other factors, such as:
Rload
RTire pressure
RCold start
RChoice of route
RActive electrical consumers
These factors are not included in the ECO dis-
play.
An economical driving style specially requires
driving at moderate engine speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
Robserve the gearshift recommendations
Rdrive using drive program E
On long journeys at a constant speed, e.g. on the
highway, only the outer area for "constant" will
change.
The ECO display summarizes the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in
the outer areas at the start of a journey. On lon- ger journeys, there are fewer changes. For more
marked changes, perform a manual rest
(
Ypage 216).
For further information on the ECO display, see
(
Ypage 215).
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting to a
lower gear in good time. This allows you to
take advantage of the engine's braking effect.
This helps you to avoid overheating the
brakes and wearing them out excessively.
166Driving tips
Driving and parking