fuel MERCEDES-BENZ C CLASS 2018 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2018, Model line: C CLASS, Model: MERCEDES-BENZ C CLASS 2018Pages: 370, PDF Size: 6.25 MB
Page 4 of 370

Index....................................................... 4
Digital Operator's Manual..................27
Introduction .......................................... .27
Operation ............................................... 27
Introduction ......................................... 28
Protecting the environment ...................2 8
Genuine Mercedes-Benz parts .............. .28
Operator's Manual ................................. 29
Service and vehicle operation ................2 9
Operating safety .................................... 31
QR codes for the rescue card ................3 3
Data stored in the vehicle ...................... 33
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster ................................. 37
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 65
Driving safety systems ........................... 65
Protection against theft .........................7 6
Opening and closing...........................78
SmartKey ............................................... 78
Doors ..................................................... 84
Trunk ..................................................... 86
Side windows ......................................... 90
Sliding sunroof ....................................... 94
Seats, steering wheel and mirrors ..100
Correct driver's seat position .............. 100
Seats ................................................... 100
Steering wheel .................................... .105
Mirrors ................................................. 108 Memory function ................................. 111
Lights and windshield wipers
..........113
Exterior lighting ................................... 113
Interior lighting ....................................1 16
Replacing bulbs ................................... 117
Windshield wipers ................................ 120
Climate control ................................. 124
Overview of climate control systems ... 124
Operating the climate control sys-
tems .................................................... 126
Air vents .............................................. 133
Driving and parking ..........................135
Notes on breaking-in a new vehicle ..... 135
Driving ................................................. 135
DYNAMIC SELECT switch .................... 144
Automatic transmission ....................... 146
Refueling ............................................. 155
Parking ................................................ 161
Driving tips .......................................... 164
Driving systems ................................... 169
On-board computer and displays ....210
Important safety notes ........................ 210
Displays and operation ........................ 210
Menus and submenus ......................... 214
Display messages ................................ 229
Warning and indicator lamps in the
instrument cluster ............................... 258
Multimedia system ...........................270
General notes ...................................... 270
Important safety notes ........................ 270
Function restrictions ............................ 270
Operating system ................................ 271
Stowage and features ......................280
Stowage areas ..................................... 280
Features .............................................. 289
Maintenance and care ......................303
Engine compartment ........................... 303
2Contents
Page 12 of 370

Emergency unlocking ....................... 85
Important safety notes .................... 84
Opening (from inside) ...................... 84
Drinking and driving ......................... 164
Drive program
Automatic transmission ................. 150
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 227
Drive programs
Display (DIRECT SELECT lever) ...... 148
DYNAMIC SELECT switch .............. 144
Driver's door
see Doors
Driver's seat
see Seat
Driving abroad
Mercedes-Benz Service ................. 308
Driving Assistance PLUS package ... 204
Driving on flooded roads .................. 168
Driving safety system
Active Brake Assist .......................... 67
Crosswind Assist ............................. 72
Driving safety systems
ABS (Anti-lock Braking System) ....... 66
Active Brake Assist with cross-
traffic function ................................. 73
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 68
BAS (Brake Assist System) .............. 66
Distance warning function ............... 67
EBD (electronic brake force distri-
bution) ............................................. 72
ESP
®(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 65
Overview .......................................... 65
STEER CONTROL ............................. 75
Driving system
Distance Pilot DISTRONIC ............. 171
Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
Parking assist PARKTRONIC .......... 188
Parking Pilot .................................. 184
RACE START (Mercedes-AMG
vehicles) ........................................ 180
Driving systems
360°camera .................................. 194 Active Blind Spot Assist ................. 204
Active Lane Keeping Assist ............ 207
AIRMATIC ...................................... 181
AMG adaptive sport suspension
system ........................................... 183
ATTENTION ASSIST ........................ 198
Blind Spot Assist ............................ 200
Cruise control ................................ 169
Display
messa
ge ............................ 247
Driving Assistance Plus package ... 204
HOLD function ............................... 179
Lane Keeping Assist ...................... 202
Lane Tracking package .................. 200
Rear view camera .......................... 191
Traffic Sign Assist .......................... 200
Driving tips
AMG ceramic brakes ..................... 168
Automatic transmission ................. 149
Brakes ........................................... 166
Break-in period .............................. 135
Distance Pilot DISTRONIC ............. 177
Downhill gradient ........................... 166
Drinking and driving ....................... 164
Driving in winter ............................. 169
Driving on flooded roads ................ 168
Driving on wet roads ...................... 168
Exhaust check ............................... 165
Fuel ................................................ 164
General .......................................... 164
Hydroplaning ................................. 168
Icy road surfaces ........................... 169
Important safety notes .................. 135
Limited braking efficiency on sal-
ted roads ....................................... 167
Snow chains .................................. 336
Subjecting brakes to a load ........... 167
The first 1000 miles (1500 km) ..... 135
Wet road surface ........................... 167
DVD video
Operating (on-board computer) ..... 219
see also Digital Operator's Man-
ual .................................................. 270
DYNAMIC SELECT switch
Automatic transmission ................. 144
Climate control (dual-zone auto-
matic climate control) .................... 126
10Index
Page 14 of 370

Warning lamp ................................. 261
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 69
Exhaust
see Exhaust pipe
Exhaust check ................................... 165
Exhaust pipe
Cleaning ......................................... 313
Exterior lighting
Cleaning ......................................... 312
Setting options .............................. 113
see Lights
Exterior mirrors
Adjusting ....................................... 108
Dipping (automatic) ....................... 109
Folding in/out (automatically) .......1 09
Folding in/out (electrically) ........... 109
Out of position (troubleshooting) ... 109
Setting ........................................... 109
Storing settings (memory func-
tion) ............................................... 111
Storing the parking position .......... 110
Eyeglasses compartment ................. 281
F
Favorites
Overview ........................................ 273
Features ............................................. 289
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 352
MOExtended tires .......................... 318
Preparing the vehicle ..................... 317
TIREFIT kit ...................................... 319
Floormats ........................................... 302
Frequencies
Mobile phone ................................. 359
Two-way radio ................................ 359
Front wheel arch
Removing/installing the cover ....... 119
Front wheel arch cover
Installing/removing ....................... 119
Front-passenger seat
see Seat Fuel
Additives ........................................ 363
Consumption statistics .................. 215
Diesel ............................................ 363
Displaying the current consump-
tion ................................................ 215
Displaying the range ...................... 215
Driving tips .................................... 164
Fuel gauge ....................................... 37
Grade (gasoline) ............................ 362
Important safety notes .................. 362
Low outside temperatures ............. 364
Problem (malfunction) ................... 158
Quality (diesel) ............................... 363
Refueling ........................................ 155
Tank content/reserve fuel ............. 362
Fuel filler flap
Closing ........................................... 157
Fuel filter (display message) ............ 246
Fuel level
Calling up the range (on-board
computer) ...................................... 215
Fuel tank
Capacity ........................................ 362
Problem (malfunction) ................... 158
Fuses
Allocation chart ............................. 332
Before changing ............................. 331
Dashboard fuse box ....................... 331
Fuse box in the engine compart-
ment .............................................. 331
Fuse box in the front-passenger
footwell .......................................... 331
Fuse box in the trunk ..................... 332
Important safety notes .................. 330
G
G-Meter (on-board computer,
Mercedes-AMG vehicles) .................. 226
Garage door opener
Clearing the memory ..................... 302
General notes ................................ 299
Important safety notes .................. 300
Opening/closing the garage doo r..3 02
Problems when programming ........3 01
Programming (button in the rear-
view mirror) ................................... 300
12Index
Page 20 of 370

PRE-SAFE®(anticipatory occupant
protection)
Display message ............................2 37
Operation ......................................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 59
Program
see Drive programs
Protection against theft
ATA (Anti-Theft Alarm system) ......... 76
Immobilizer ...................................... 76
Protection of the environment
General notes .................................. 28
Pulling away
Automatic transmission ................. 139
General notes ................................ 139
Hill start assist ............................... 140
Q
QR codeMercedes-Benz Guide App ................. 1
Rescue card ..................................... 33
Qualified specialist workshop ........... 32
Quick access for audio and tele-
phone
Changing the station/music
track .............................................. 273
R
RACE START (Mercedes-AMG vehi-
cles) .................................................... 180
RACE TIMER (on-board computer,
Mercedes-AMG vehicles) .................. 228
Radar sensor system
Display message ............................ 238
Radiator cover ................................... 304
Radiator shutter
see AIRPANEL
Radio
Selecting a station ......................... 218
Radio mode
see also Digital Operator's Man-
ual .................................................. 270 Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rain closing feature (panorama
roof with power tilt/sliding panel) .... 96
Reading lamp ..................................... 116
Rear compartment
Setting the air vents ...................... 133
Setting the airflow ......................... 128
Setting the temperature ................ 128
Rear fog lamp
Display message ............................ 242
Switching on/off ........................... 114
Rear seat (folding the backrest for-
wards/back) ...................................... 284
Rear seat backrest
Display message ............................ 256
Rear seats
Display message ............................ 256
Rear view camera
"Reverse parking" function ............ 193
Cleaning instructions ..................... 313
Display in the multimedia system .. 192
General notes ................................ 191
Object detection (function/
notes) ............................................ 194
Switching on/off ........................... 191
Wide-angle function ....................... 194
Rear window blind ............................ 291
Rear window defroster
Problem (malfunction) ................... 130
Switching on/off ........................... 130
Rear-view mirror
Anti-glare (manual) ........................ 108
Dipping (automatic) ....................... 109
Recuperation display ........................ 215
Reducing agent
see DEF
Refilling
DEF ................................................ 158
Reflective safety jacket .................... 316
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 367
Refueling
Fuel g
auge ....................................... 37
Important safety notes .................. 155
18Index
Page 21 of 370

Refuelingprocess .......................... 15 6
see Fue l
Remote contro l
Garag edoo ropener ...................... .299
Programming (garage door
opener) .......................................... 300
Replacing bulbs
Backup lamp .................................. 119
High-beam headlamps ................... 118
Important safety notes .................. 117
Installing/removing the cover
(front wheel arch) .......................... 119
Low-beam headlamps .................... 118
Opening/closing side trim panels .. 119
Overview of bulb types .................. 118
Replacing front bulbs (vehicles
with halogen headlamps) ............... 118
Turn signals (front) ......................... 119
Turn signals (rear) .......................... 119
Reporting safety defects .................... 32
Rescue card ......................................... 33
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 245
Warning lamp ................................. 265
Residual heat (climate control) ........ 131
Restraint system
Display message ............................ 238
Introduction ..................................... 44
Warning lamp ................................. 264
Warning lamp (function) ................... 45
Reversing feature
Panorama sliding sunroof ................ 95
Roller sunblinds ............................... 97
Side windows ................................... 91
Sliding sunroof ................................. 95
Trunk lid ........................................... 86
Roadside Assistance (breakdown) .... 30
Roll away protection
see HOLD function
Roller sunblind
Operating ......................................... 97
Panorama roof with power tilt/
sliding panel ..................................... 96
Rear side windows ......................... 290
Rear window .................................. 291
Resetting ......................................... 97 Roof carrier
........................................ 288
Roof lining and carpets (cleaning
guidelin es)
......................................... 315
Ro
of load (maximum) ........................ 367
Route guidance
see also Digital Operator's Man-
ual .................................................. 270
Route guidance active ...................... 216
S
Safety
Children in the vehicle ..................... 60
see Occupant safety
see Operating safety
Safety system
see Driving safety systems
SD card
Inserting/removing ........................ 279
Selecting ........................................ 219
SD memory card
see also Digital Operator's Man-
ual .................................................. 270
Search & Send
see also Digital Operator's Man-
ual .................................................. 270
Seat
Correct driver's seat position ........ 100
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 48
Adjusting the height ......................... 48
center rear-compartment seat ......... 48
Cleaning ......................................... 315
Correct usage .................................. 47
Fastening ......................................... 48
Important safety guidelines ............. 46
Introduction ..................................... 45
Releasing ......................................... 48
Warning lamp ................................. 259
Warning lamp (function) ................... 49
Seat function
see Seat
Seats
Adjusting (AMG Performance
Seat) .............................................. 104
Adjusting (electrically) ................... 102
Index19
Page 22 of 370

Adjusting the 4-way lumbar sup-
port ................................................ 104
Adjusting the head restraint .......... 102
Calling up a stored setting (mem-
ory function) .................................. 111
Cleaning the cover ......................... 314
Folding the backrest (rear com-
partment) forwards/back .............. 283
Important safety notes .................. 100
Seat heating .................................. 104
Seat heating problem .................... 105
Seat ventilation .............................. 105
Seat ventilation problem ................ 105
Storing settings (memory func-
tion) ............................................... 111
Securing a load
see Securing cargo
Securing cargo .................................. 285
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 314
see Automatic transmission
Sensors (cleaning instructions) ....... 312
Service center
see Qualified specialist workshop
Service Center
see Qualified specialist workshop
Service menu (on-board com-
puter) .................................................. 221
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 365
Coolant (engine) ............................ 365
DEF special additives ..................... 364
Engine oil ....................................... 364
Fuel ................................................ 361
Important safety notes .................. 361
Refrigerant (air-conditioning sys-
tem) ............................................... 367
Washer fluid ................................... 366
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 270
Setting the language
see also Digital Operator's Man-
ual .................................................. 270 Setting the time
see also Digital Operator's Man-
ual .................................................. 270
Settings
Factory (on-board computer) ......... 226
On-board computer ....................... 222
SETUP (on-b oard c
omputer,
Mercedes-AMG vehicles) .................. 227
Side impact air bag ............................. 51
Side marker lamp (display mes-
sage) ................................................... 242
Side windows
Cleaning ......................................... 311
Convenience closing feature ............ 92
Convenience opening feature .......... 92
Important safety information ........... 90
Opening/closing .............................. 91
Problem (malfunction) ..................... 93
Resetting ......................................... 93
Reversing feature ............................. 91
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 270
Ski and snowboard bag .................... 282
Sliding sunroof
Important safety notes .................... 94
Opening/closing .............................. 95
Problem (malfunction) ..................... 98
Resetting ......................................... 95
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 81
Changing the programming ............. 80
Checking the battery ....................... 81
Convenience closing feature ............ 92
Convenience opening feature .......... 92
Display message ............................ 257
Door central locking/unlocking ....... 78
Important safety notes .................... 78
KEYLESS-GO start function .............. 80
Loss ................................................. 82
Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) ................. 136
Problem (malfunction) ..................... 82
Starting the engine ........................ 138
20Index
Page 24 of 370

Suspension tuningSETUP (on-board computer,
Mercedes-AMG vehicles) ............... 227
Switching air-recirculation mode
on/off .................................................1 30
Switching on media mode
Via the device list .......................... 279
T
Tachometer ........................................ 211
Tail lamps
Display message ............................ 242
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 37
Technical data
Capacities ...................................... 361
Information .................................... 359
Vehicle data ................................... 367
Telephone
Accepting a call (multifunction
steering wheel) .............................. 220
Authorizing a mobile phone (con-
necting) ......................................... 278
Connecting a mobile phone (gen-
eral information) ............................ 277
Display message ............................ 257
Introduction ................................... 220
Menu (on-board computer) ............ 220
Number from the phone book ........ 220
Redialing ........................................ 221
Rejecting/ending a call ................. 220
see also Digital Operator's Man-
ual .................................................. 270
Switching between mobile
phones ........................................... 278
see Mobile phone
Temperature
Coolant (display in the instrument
cluster) .......................................... 211
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 226
Outside temperature ...................... 211
Setting (climate control) ................ 128
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 226 Through-loading feature
................... 283
Timing (RACETIMER) ......................... 228
Tire pressure
Calling up (on-board computer) ..... 340
Checking manually ........................ 339
Display message ............................ 252
Maximum ....................................... 339
Not reached (TIREFIT) .................... 321
Notes ............................................. 337
Reached (TIREFIT) .......................... 321
Recommended ............................... 336
Using the TIREFIT kit ...................... 320
Tire pressure loss warning system
General notes ................................ 339
Important safety notes .................. 339
Restarting ...................................... 340
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 342
Function/notes ............................. 340
Genera l note
s ................................ 340
Important safety notes .................. 340
Radio type approval for the tire
pressure monitor ........................... 343
Restarting ...................................... 342
Warning lamp ................................. 268
Warning message .......................... 342
Tire pressure sensors
Display message ............................ 253
Tire-change tool kit ........................... 317
TIREFIT kit
Important safety notes .................. 319
Storage location ............................ 317
Tire pressure not reached .............. 321
Tire pressure reached .................... 321
Using ............................................. 320
Tires
Aspect ratio (definition) ................. 352
Average weight of the vehicle
occupants (definition) .................... 350
Bar (definition) ............................... 350
Changing a wheel .......................... 352
Characteristics .............................. 350
Checking ........................................ 334
Curb weight (definition) ................. 351
Definition of terms ......................... 350
Direction of rotation ...................... 353
Display message ............................ 252
22Index
Page 27 of 370

Vehicle data ................................... 367
Vehicle battery
see Battery (vehicle)
Vehicle data
Roof load (maximum) .....................3 67
Vehicle dimensions ........................... 367
Vehicle emergency locking ................ 85
Vehicle identification number
see VIN
Vehicle identification plate .............. 360
Vehicle level
AIRMATIC ...................................... 182
Display message ............................ 247
Video
Operating the DVD ......................... 219
see also Digital Operator's Man-
ual ..................................................2 70
VIN
Seat ............................................... 361
Type plate ...................................... 360
W
Warning and indicator lampsABS ................................................ 261
Active Brake Assist ........................ 267
Airbag ............................................ 264
Brakes ...........................................2 60
Coolant .......................................... 265
Distance warning ........................... 267
Engine diagnostics ......................... 265
ESP
®.............................................. 261
ESP®OFF ....................................... 263
Fuel tank ........................................ 265
General notes ................................ 258
Overview .......................................... 37
Parking brake ................................ 264
PASSENGER AIR BAG ......................4 5
Reserv efuel .................................. .265
Restraint system ............................ 264
Seat belt ........................................ 259
SPORT handling mode ................... 263
Steering ......................................... 269
Tire pressure monitor .................... 268
Warranty .............................................. 29
Washer fluid
Display message ............................ 257 Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 270
Wheel and tire combinations
Tires ............................................... 357
Wheel bolt tightening torque ........... 357
Wheel chock ...................................... 353
Wheels
Changing a wheel .......................... 352
Checking ........................................ 334
Cleaning ......................................... 311
Important safety notes .................. 333
Information on driving .................... 333
Interchanging/changing ................ 352
Mounting a new wheel ................... 356
Mounting a wheel .......................... 353
Removing a wheel .......................... 356
Snow chains .................................. 336
Storing ........................................... 353
Tightening torque ........................... 357
Wheel size/tire size ....................... 357
Window curtain air bag
Display message ............................ 239
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 129
Win dshie
ld washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 307
Important safety notes .................. 366
Windshield wipers
Problem (malfunction) ................... 123
Replacing the wiper blades ............ 121
Switching on/off ........................... 120
Winter driving
Important safety notes .................. 335
Slippery road surfaces ................... 169
Snow chains .................................. 336
Winter operation
Radiator cover ............................... 304
Summer tires ................................. 335
Winter tires
M+S tires ....................................... 335
Wiper arm
Moving to a vertical position .......... 121
Index25
Page 30 of 370

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
28Genuine Mercedes-Benz parts
Introduction
Page 32 of 370

vehicle occupants while driving and this
defect has already been repaired at least
twice and Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or malfunction, though less seri- ous than (1) above, has already been
repaired at least four times and Mercedes-
Benz has been informed in writing of the
necessity of a repair.
(3) the vehicle cannot be used for longer than 30 calendar days because of repair work
resulting from this or other substantial
defects or malfunctions.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
Always bring the Maintenance Booklet with you when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please sendus the "Notification of Address Change" in the Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe
the following points:
RService facilities or replacement parts may
not be readily available.
RLead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
30Service and vehicle operation
Introduction