charging MERCEDES-BENZ C CLASS 2019 User Guide

Ifthe indicator/warning lamps inthe instrumentcluster do not light up at lowtemperatures, it isverylikelythatthe discharged battery has fro‐zen. Inthis caseyou may neither jump-startthevehicle norchargethe battery.
The service life of a batterythat has beenthawed may be dramatically shortened. Thestartingcharacteristics may be impaired, espe‐cially at lowtemperatures.
It isrecommendedthatyou haveathawed bat‐terychecked at aqualified specialistworkshop.
AllvehiclesPlug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you mayfailtorecognize dan‐gers.
NOTEDamagecausedbynumerous orextended attemptstostartthe engine
Numerous orextended attemptstostarttheengine may damagethe catalytic converterduetonon-combusted fuel.
Avoid numerous andextended attemptstostartthe engine.
Observethefollowing points duringstartingassistance and whenchargingthe battery:
ROnly use undamaged jumper cables/charg‐ing cables with a sufficient cross-section andinsulatedterminal clamps.
RNon-insulated parts oftheterminal clampsmust not come into contact withother metalparts whilethe jumper cable/charging cableis connectedtothe battery/jump-startcon‐nection point.
RThe jumper cable/charging cable must notcome into contact withany parts which maymovewhenthe engine isrunning.
RAlways make surethat neitheryou northebattery is electrostaticallycharged.
RKeepawayfromfireand openflames.
RDo not leanoverthe battery.
Observethe additionalfollowing points whenchargingthe battery:
ROnly use batterychargerstested andapprovedfor Mercedes-Benz.
RReadthe batterycharger's operating instruc‐tions beforechargingthe battery.
Observethe additionalfollowing points duringstarting assistance:
RStarting assistance may only be providedusing batteries with a nominalvoltage of12V.
RThevehicles must nottouch.
RGasoline engine:Onlyacceptstarting assis‐tance ifthe engine andexhaust system arecold.
Starting assistance andchargingthe12 Vbattery
Requirements:RThevehicle is secured withthe electric park‐ing brake.
RAutomatic transmission:The transmissionis in position].
RThe ignition and all electrical consumers areswitched off.
RThe hood is open.
Breakdown assistance37 9

Fold cover1up inthe direction ofthearrow.
Slide cover2of positive clamp3onthejump-starting connection point inthe direc‐tion ofthe arrow.
Connect positive clamp3onyourvehicletothe positive pole ofthe donor battery usingthe jumper cable/charging cable. Alwaysbegin with positive clamp3onyourownvehiclefirst.
Duringstarting assistance:starttheengine ofthe donorvehicle andrun at idlespeed.
Connectthe negative pole ofthe donor bat‐teryandground point4ofyourownvehiclebyusingthe jumper cable/charging cable.Begin withthe donor batteryfirst.
Duringstarting assistance:starttheengine ofyourownvehicle.
Duringthecharging process:startthecharging process.
Duringstarting assistance:letthe enginesrunfor several minutes.
Duringstarting assistance:before discon‐nectingthe jumper cable, switch on an elec‐trical consumer inyourownvehicle, e.g.therear windowheater or lighting.
Whenthestarting assistance/charging processis complete:
First,removethe jumper cable/chargingcable from ground point4and negativepole ofthe donor battery,then from positiveclamp3and positive pole ofthe donor bat‐
380Breakdown assistance

tery. Begin eachtime with the contacts onyourownvehiclefirst.
Afterremovingthe jumper cable/chargingcable, close cover2of positive clamp3.
Close cover1.
Further information can be obtained at aquali‐fied specialistworkshop.
Replacing the12V battery
Observethe notes onthe12V battery(page376).
Mercedes-Benzrecommendsthatyou havethe12V batteryreplaced at aqualified specialistworkshop, e.g. at an authorized Mercedes-BenzCenter.
Observethefollowing notes ifyouwanttoreplacethe batteryyourself:
RAlwaysreplace afaulty batterywith a batterywhich meetsthe specificvehiclerequire‐ments.
Thevehicle is equipped with anAGMtechnol‐ogy battery (Absorbent Glass Mat) or a lith‐ium-ion battery.Fullvehicle functionality isonly guaranteed with anAGM battery or lith‐ium-ion battery.For safetyreasons,Mercedes-Benzrecommendsthatyou onlyuse batteries which havebeentested andapprovedforyourvehiclebyMercedes-Benz.
RCarryover detachable parts, such asventhoses, elbowfitting orterminal coversfromthe battery beingreplaced.
RMake surethatthevent hose is alwayscon‐nectedtothe original opening onthe side ofthe battery.
Install anyexisting or supplied cell caps.
Otherwise,gases or battery acid couldescape.
RMake surethat detachable parts arerecon‐nected inthe sameway.
Towstarting ortowingaway
Permittedtowing methods
Mercedes-Benzrecommends transportingyourvehicle inthe case of a breakdown,ratherthantowing itaway.
Fortowing, use atowrope ortow bar with bothaxles onthe ground. Do not usetow bar sys‐tems.
NOTEDamagetothevehicle dueto tow‐ingawayincorrectly
Observethe instructions and notes ontowingaway.
Breakdown assistance381

Setting .................................................217System limitations ...............................215
Attention assistantseeATTENTION ASSIST
Audio modeActivating media mode ........................ 331Connecting USB devices ..................... 333Copyrights ...........................................330Information .......................................... 329Inserting/removing an SD card ........... 331Media search ....................................... 336Overview ............................................. 332Pause and playback function ...............333Selecting a track ................................. 333Selecting playbackoptions .................. 333Track list .............................................. 333
Authorized Mercedes-Benz Centersee Qualified specialistworkshop
Authorizedworkshopsee Qualified specialistworkshop
Automatic distance controlseeActive Distance AssistDISTRONIC
Automatic driving lights.........................12 3
Automatic enginestart (ECOstart/stop function)..........................................15 0
Automatic enginestop (ECOstart/stop function)..........................................15 0
Automatic front passenger front air‐bag shutoff.......................................... 43,44Function ofthe automatic frontpassenger front airbag shutoff .............. 43PASSENGER AIRBAG indicator lamp .....44
Automatic front passenger front air‐bag shutoffseeAutomatic front passenger frontairbag shutoff
Automatic mirrorfolding functionActivating/deactivating .......................136
Automatic transmissionDIRECT SELECT lever ...........................154Drive program display ..........................15 3Drive programs ....................................15 3DYNAMIC SELECT switch ....................15 3Engaging drive position .......................15 6Engaging neutral ..................................15 5Engaging parkposition ........................15 5Engagingreversegear .........................155
Kickdown .............................................157Manualgearshifting .............................156Steering wheel paddle shifters............15 6Transmission position display ..............154Transmission positions ........................154
Automatic transmission (problem)seeTransmission (problem)
B
Bag hook..................................................109
BAS (Brake Assist System).....................172
BatteryCharging (RemoteOnline) ....................14 6SmartKey............................................... 66
Batterysee Battery (vehicle)
Battery (vehicle)...................................... 381Charging ..............................................379Charging (RemoteOnline) ....................14 6Notes ...................................................376Notes (starting assistance andcharging) .............................................377Replacing .............................................381Starting assistance ..............................379
496Index

Calls.......................................................... 308Accepting ............................................ 308Activating functions during a call ........ 308Calls withseveral participants .............308Declining ............................................. 308Ending a call ........................................ 308Incoming call during anexisting call .... 309Making ................................................ 308Viatheoverhead control panel(Mercedes me connect) .......................319
Camerasee 360° CameraseeRear view camera
Carkeysee SmartKey
Carwashsee Care
Carwash (care)....................................... 359
Care..........................................................365Air-water duct ...................................... 358Automatic carwash ............................. 359Carpet .................................................365Decorativefoil .....................................362Display................................................ 365
EASY-PACK trunk box .......................... 365Exterior lighting ................................... 364Headliner ............................................. 365Mattefinish ......................................... 361Paintwork............................................ 361Plastic trim .......................................... 365Powerwasher ...................................... 359Realwood/trim elements ...................365Rear view camera ................................ 364Seat belts ............................................ 365Seat cover ........................................... 365Sensors ............................................... 364Tailpipes .............................................. 364Washingbyhand ................................. 360Wheels/rims ....................................... 364Windows.............................................. 364Wiper blades .......................................364
Cargo tie-downrings...............................109
Carpet (Care)...........................................365
Change of address....................................23
Change ofownership................................ 23
Changing a wheelPreparation ..........................................41 5Raisingthevehicle ...............................416
Changing bulbs........................................12 8Notes ...................................................12 8Overview .............................................12 9Reversing lights ...................................131Turnsignal lights (rear) ........................131
Changinggears........................................15 6Manually ..............................................156
Changing hub caps..................................416
Character entryOnthetouchpad .................................263Usingthe controller ............................. 262
ChargingBattery (vehicle) ..................................379
Child safety lockActivating/deactivating (multimediasystem) ............................................... 269Rear door ...............................................61Rear side windows................................. 62
Child seatAttaching (notes) ................................... 53Basic instructions ..................................48front-passenger seat (notes) ................. 59LATCH-type (ISOFIX) (installing) ............54Notes onrisks and dangers ...................49
498Index

Media sourceSelecting (on-boardcomputer) ............ 235
Memory functionOperating ............................................102Outside mirror — Calling upstoredsettings ...............................................102Outside mirror —Storing settings ........102Seat — Calling upstored settings .........102Seat —Storing settings ........................102Steering wheel — Calling up savedsettings ...............................................102Steering wheel — Saving settings .........102
Menu (on-board computer)Assistant display.................................. 231Designs ............................................... 229Head-up Display .................................. 237Maintenance ........................................ 231Media .................................................. 235Navigation ...........................................233Overview ............................................. 228Radio ...................................................235Telephone ............................................ 236Trip ...................................................... 232
Mercedes me connect.............................319Accident and breakdown manage‐ment .................................................... 320Arranging a service appointment ........ 320Callingthe Mercedes-Benz CustomerCenter ..................................................319Information ..........................................318Making a call viatheoverhead con‐trol panel .............................................319Service call with the me button ........... 320Transferred data ..................................321
Mercedes-AMGvehiclesNotes ...................................................14 4
Mercedes-Benz AppsCalling up ............................................ 325Usingvoice control .............................. 325
Mercedes-Benz emergency call sys‐tem............................................................321Automatic emergency call ................... 322Information .......................................... 321Information on data processing ...........323Manual emergency call ........................ 322Overview .............................................. 321
Mercedes-Benz Link................................314Connecting ..........................................314Ending ..................................................314Overview ..............................................314Using ...................................................314
Message (multifunction display)see Display message
Message memory....................................433
MessagesVoice commands (Voice Control Sys‐tem) ..................................................... 250
MessagesseeText messages
Mirrorssee Exterior mirrors
Mobile phoneWirelesscharging ................................12 0
Mobile phonesee AndroidAutosee Apple CarPlay™see Mercedes-Benz Linksee SecondtelephoneseeTelephone
Index513

RemoteOnlineChargingthe battery ............................146Cooling or heatingthevehicle inte‐rior .......................................................146Startingthevehicle ..............................147
Replacing a bulbsee Changing bulbs
Replacing bulbsHigh-beam headlamps .........................13 0Installing/removing cover (frontwheel arch) ..........................................12 9Low-beam headlamps .........................130Opening/closingthe side trim pan‐els .......................................................130Turnsignal light (front) ........................13 0
Reporting malfunctionsrelevanttosafety..........................................................27
Rescue card............................................... 28
ReserveFuel ..................................................... 427
Reset function (multimedia system)......274
Residual heat...........................................141
Restoring (factory settings)seeReset function (multimedia system)
Restraint system.......................................33Basic instructionsforchildren ...............48Function in an accident ......................... 34Functionality .......................................... 34Malfunction ........................................... 34Protection ..............................................33Reduced protection ...............................33Self-test ................................................. 34Warning lamp ........................................ 34
ReversegearInserting ..............................................15 5
Reversing lights (changing bulbs)..........131
Rims (Care).............................................. 364
Roadside Assistance................................. 23
Roadside Assistance callsee Mercedes me connect
Rollawayprotectionsee HOLD function
Roller sunblind...........................................78Rear window.......................................... 79Side windows........................................78
Roof carrierAttaching .............................................113Loading ................................................11 3
Roof load.................................................. 432
Route................................................ 284, 286Activating a commuterroute ...............286Calculating .......................................... 284Displaying destination information ...... 286Planning ...............................................281Selecting a type .................................. 285Selecting an alternativeroute .............286Selecting notifications ......................... 286Selecting options ................................ 285Startingthe automatic servicesta‐tion search.......................................... 287Switchingthe automaticgasstationsearchon/off ...................................... 287Using automaticgasstation search..... 287Withintermediate destinations ...........282
Route guidance....................................... 288Canceling ............................................. 291Changing direction .............................. 288Destinationreached ............................ 290From an off-road location .................... 292Lanerecommendations ....................... 289
518Index

Technical dataInformation .......................................... 421Tirepressure monitor .......................... 397Vehicle identification plate .................. 423
Telephone........................................ 236, 303Activating functions during a call ........ 308Call andringtonevolume .....................308Calls with several participants .............308Connecting a mobile phone (NearField Communication (NFC)) ...............307Connecting a mobile phone (Pass‐key) .....................................................304Connecting a mobile phone (SecureSimplePairing) .................................... 304De-authorizing a mobile phone ............ 306Disconnecting a mobile phone ............ 306Importing contacts ...............................311Importing contacts (overview) .............310Incoming call during anexisting call .... 309Information .......................................... 304Interchanging mobile phones .............. 306Menu (on-board computer) .................. 236Mobile phonevoicerecognition .......... 308Notes .................................................. 302Operating modes ................................. 304
Reception and transmissionvolume .... 307Switching mobile phones (Near FieldCommunication (NFC)) ........................ 307Telephone menuoverview ...................303Telephone operation ............................ 308Using Near Field Communication(NFC) ...................................................307Voice commands (Voice Control Sys‐tem) .....................................................24 6Wirelesscharging (mobile phone) ........12 0
Telephonesee Secondtelephone
Telephone numberDialing (on-board computer) ................ 236
Telephony operating modes
Bluetooth®Telephony .......................... 304
Telephony operating modessee Secondtelephone
Temperature............................................13 8
Temperaturegrade.................................. 403
Text messages.........................................312Calling a message sender ....................313Changingfolders ..................................314
Composing ...........................................313Configuringthe displayedtext mes‐sages ...................................................312Deleting ...............................................314Drafts ..................................................314Notes ...................................................312Options ................................................314Outbox .................................................314Read-aloud function .............................313Reading ................................................313Replying ...............................................313Sending ................................................313Voice commands (Voice Control Sys‐tem) ..................................................... 250
Through-loadingfeaturesee Seat
TimeManual time setting ............................. 265Setting summer time ........................... 264Settingthe time and date automati‐cally ..................................................... 264Settingthe time zone .......................... 264Settingthe time/dateformat .............. 265
TIN (Tire IdentificationNumber)............404
Index523

Temperature grade .............................. 403Tireand Loading Information placard.............................................................399Tirecharacteristics .............................. 406Tirepressure (notes) ........................... 392Tirepressure losswarning system(function) ............................................. 398Tirepressure monitoring system(function) ............................................. 395Tirepressuretable .............................. 393TireQuality Grading ............................. 403Tiresize designation ............................406TIREFIT kit ............................................371Tractiongrade .....................................403Treadwear grade .................................403Unusual handlingcharacteristics ........ 390
Wi-Fi.........................................................266Overview ............................................. 266Setting ................................................. 266Setting up a hotspot ............................ 267
Window curtain airbag............................. 40
Windowssee Side windows
Windows(Care).......................................364
Windshield.......................................132,13 8Defrosting ............................................13 8Replacingthe wiper blades ..................13 2
WindshieldseeWindshield
Windshieldwasher fluid.........................429Notes .................................................. 429
Windshieldwasher systemTopping up ...........................................358
Windshield wipersActivating/deactivating .......................132Replacingthe wiper blades ..................13 2
Winter operationSnowchains ........................................ 391
Wiper bladesCare.................................................... 364Replacing .............................................132
WirelesschargingFunction/notes ....................................11 9Mobile phone .......................................12 0
Wirelessvehicle componentsDeclaration of conformity ...................... 25
Workout programOverview ............................................... 98
Workshopsee Qualified specialistworkshop
530Index