sunroof MERCEDES-BENZ C CLASS 2019 User Guide

ProblemPossible causes/consequences andPPSolutions
Vehicles without a panoramic slid‐ing sunroof:The sliding sunroof doesnot operate smoothly.
PushtheWbutton uptothe point ofresistance untilthe sliding sunroof is fully open.
PresstheWbuttonfor another second.
Closethe sliding sunroof.
Vehicles with a panoramic slidingsunroof:The sliding sunroof ortheroller sunblind does not operatesmoothly.
Pulland holdtheWbutton littlebylittle untilthe sliding sunroof is fully closed.
Pull and holdtheWbutton littlebylittle untiltheroller sunblind is fully closed.
Use automatic operationtofully open andthen closethe sliding sunroof.
Anti-theft protection
Function ofthe immobilizer
The immobilizer preventsyourvehicle from beingstarted withoutthe correct SmartKey.
The immobilizer is automatically activated whenthe ignition is switched off and deactivated whenthe ignition is switched on.
When leavingthevehicle, alwaystakethe Smart‐Key withyou and lockthevehicle. Anyone canstartthe engine if avalid SmartKeyhas been leftinsidethevehicle.
Intheeventthe engine cannotbestarted(yetthevehicle’sstarter battery ischarged),the system is not operational. Contact anauthorized Mercedes-Benz Center or call1-800-FOR-MERCedes (inthe USA) or1-800-387-0100(in Canada).
ATA(anti-theft alarmsystem)
Function oftheATAsystem
IftheATAsystem is armed, a visual and audiblealarm is triggered inthefollowing situations:
Rwhen a door is opened
Rwhenthe trunk lid is opened
Rwhenthe hood is opened
TheATAsystem is armed automatically afterapproximatelyten seconds inthefollowing situa‐tions:
Rafter lockingthevehicle withthe SmartKey
Rafter lockingthevehicle using KEYLESS-GO
88Opening and closing

NOTEVehicle damage from non-approvedroofracks
Thevehicle could be damagedbyroofrackswhich havenot beentested and approvedbyMercedes-Benz.
Only useroofrackstested andapprovedbyMercedes-Benz.
Depending onthevehicle equipment,ensurethat whentheroofrackis instal‐led:RThe sliding sunroof can be fullyraised.
RThe trunk lid can be fully opened.
Positionthe load ontheroofrackinsuch awaythatthevehicle will not sus‐tain damageeven when it is in motion.
NOTEDamagetothe panoramic slidingsunroof when aroofrackisfitted
The panoramic sliding sunroof may be dam‐agedbytheroofrackifyou attempttoopenit whentheroofrackisfitted.
Do not openthe panoramic sliding sun‐roof if aroofrackisfitted.
In ordertoallowventilation ofthevehicleinterior,you canraisethe panoramic slidingsunroof.
NOTEDamagetothe sliding sunroofwhen aroofrackis installed
The sliding sunroof may be damagedbytheroofrackifyou attempttoopen it whentheroofrackis installed.
Do not openthe sliding sunroof whentheroofrackis installed.
In ordertoallowventilation ofthevehicleinterior,you canraisethe sliding sunroof.NOTEDamagetothe covers
The coversmay be damaged and scratchedwhen being opened.
Do not use metallic or hard objects.
Carefullyfold covers1upwards inthedirection ofthe arrow.
11 4Seats andstowing

Ensurethefollowing beforestartingthe engine:
RThe legalstipulations inthe area whereyourvehicle is parked allow enginestarting viasmartphone.
RIt is safetostart andrunthe engine whereyourvehicle is parked.
RThe fueltank is sufficientlyfilled.
Startingthevehicle
\nWARNINGRisk of crushing or entrap‐ment duetounintentionalstarting oftheengine
Limbs could be crushed or trapped iftheengine isstarted unintentionally duringservice or maintenancework.
Always securethe engine against unin‐tentionalstarting before carrying outmaintenance orrepairwork.
Requirements:RParkposition]is selected.
RThe anti-theft alarm system is not activated.
RThe panic alarm is not activated.
RThe hazardwarning lights are switched off.
RThe hood is closed.
RThe doors are closed and locked.
RThe windowsand sliding sunroof are closed.
Startthevehicle usingthe smartphone:RAftereveryvehiclestart,the enginerunsforten minutes.
RYou can carryout a maximum of two consec‐utivestarting attempts. Thevehicle must bestarted once withthe SmartKeybefore tryingtostartthevehicle again withthe smart‐phone.
RYou canstopthevehicle again at any time.
RFurther information can befound inthesmartphone app.
Securingthe engine againststarting beforecarrying out maintenance orrepairwork:Switch onthe hazardwarning lights.
or
Unlockthe doors.
or
Open a side window orthe sliding sunroof.
Breaking-in notes
Mercedes-AMGvehicles:observethe notes inthe Supplement. Otherwise,you mayfailtorec‐ognize dangers.
Topreservethe engine duringthefirst1,000 miles (1,500 km):
RDrive atvaryingroad speeds and enginespeeds.
RDrivethevehicle in drive programAor;.
RChangegear beforethetachometer needle is

Engage transmission position]in astation‐aryvehicle withthe brake pedal applied(page155).
Switch offthe engine andthe ignitionbypressing button1.
Releasethe service brake slowly.
Get out ofthevehicle and lock it.
Whenyou parkthevehicle,you canstilloperatethe side windowsandthe panoramicsliding sunrooffor approximatelyfiveminutes ifthe driver's door is closed.
Whenyou parkthevehicle,you canstilloperatethe side windowsandthe slidingsunrooffor approximatelyfiveminutes ifthedriver's door is closed.
Garage door opener
Programming buttonsfor thegaragedooropener
\nDANGERRisk offatal injuries duetoexhaustgases
Combustion engines emit poisonousexhaustgases such as carbon monoxide. Inhalingtheseexhaustgases is hazardoustohealthand can leadtopoisoning.
Never leavethe enginerunning in anenclosed space without sufficientventi‐lation.
\nWARNINGRisk of injurywhen openingor closing a door withthegaragedooropener
Whenyou operate or programthe door withthe integratedgaragedoor opener, people intherange of movement ofthe door maybecome trapped orstruckbythe door.
When usingthe integratedgaragedooropener, always make surethat nobody
is withintherange of movement ofthedoor.
Only operatethefollowing doors usingthegaragedoor opener:
RDoors with a safetystop andreversingfea‐ture.
RDoors which conformtothe currentU.S.safetystandards.
Requirements:RThevehicle has been parked outsidethegarageor outsidetherange of movement ofthe door.
RThe engine is switched off.
RThe ignition is switched on.
Thegaragedoor opener function is alwaysavailable whenthe ignition is switched on.
Driving and parking16 3

Cleaning and care
Information onwashingthevehicle in a carwash
\nWARNINGRisk of accident duetoreduced braking effect afterwashingthevehicle
The braking effect isreduced afterwashingthevehicle.
Afterthevehicle has beenwashed,brake carefully while paying attentiontothe traffic conditions untilthe brakingeffect has been fullyrestored.
NOTEDamageduetounsuitable carwash
Before driving into a carwash makesurethatthe carwash is suitableforthevehicle dimensions.
Ensurethere is sufficient ground clear‐ance betweenthe underbody andtheguiderails ofthe carwash.
Ensurethatthe clearance width ofthecarwash, in particularthe width oftheguiderails, is sufficient.
Toavoid damageto yourvehicle when using acarwash, ensurethefollowing beforehand:
RActive Distance AssistDISTRONIC andtheHOLD function are deactivated.
Rthe 360° Camera ortherear view camera isswitched off.
Rthe side windowsand sliding sunroof arecompletelyclosed.
Rthe blowerfortheventilation/heating isswitched off.
Rthe windshield wiper switch is in positionZ.
Rin carwashes with a conveyor system: neu‐tral\\is engaged.
Rthe SmartKeyis at a minimum distance of10ft(3 m)awayfromthevehicle,otherwisethe trunk lid could open unintentionally.
Ifyouwould liketoleavethevehicle while itis beingwashed, make surethe SmartKeyis
located inthevehicle. The]gear isother‐wise automatically engaged.
If, afterthe carwash,youremovethewaxfromthe windshield and wiperrubbers,thiswill prevent smearing andreduce wipernoise.
Information on using a powerwasher
\nWARNINGRisk of accident when usinghigh-pressure cleaning equipment withround-spraynozzles
Thewater jet from around-spraynozzle (dirtgrinder) may cause damagetotires and sus‐pension componentsthat is not visible.
Components damaged inthisway mayfailunexpectedly.
Do not use high-pressurecleaningequipment withround-spraynozzlestocleanyourvehicle.
Damaged tires or suspension compo‐nents must bereplaced immediately.
Maintenance and care359

1Frontroof area
2Rearroof area
3Rearfenders
4Trunk lid
Onvehicles with a panoramic sliding sunroof,installing an antennatothe front orrearroofarea is not permitted.
Ontherearfenders, it isrecommendedthatyouinstallthe antenna onthe side ofthevehicleclosesttothe center oftheroad.
UseTechnical Specification ISO/TS21609 (RoadVehicles – "EMCsfor installation of aftermarketradio frequency transmitting equipment") whenretrofitting two-wayradios. Comply withthelegalrequirementsfor detachable parts.
Ifyourvehicle has installationsfor two-wayradioequipment, usethe power supplyand antennaconnectorsprovided inthe pre-installation. Besuretoobservethe manufacturer's supplementswhen installing.
Two-wayradio transmission outputThe maximum transmission output (PEAK) atthebase ofthe antenna must notexceedthevaluesinthefollowingtable.
Frequency band and maximum transmissionoutput
Frequency band Maximum transmis‐sion output
Shortwave
3 -54MHz
(100 W)
4 m frequency band
74- 88 MHz
(30 W)
2 m frequency band
144 -174 MHz
(50 W)
Trunkedradio sys‐tem/Tetra
380 - 460 MHz
(10 W)
70 cm frequencyband
420 - 450 MHz
(35 W)
Two-wayradio(2G/3G/4G)(10 W)
422Technical data

O
Occupant safetyPets inthevehicle ................................. 62
Occupant safetysee AirbagseeAutomatic front passenger frontairbag shutoff
see PRE-SAFE®(anticipatory occu‐pant protection)
see PRE-SAFE®PLUS (anticipatoryoccupant protection plus)seeRestraint systemsee Seat belt
OdometerseeTotal distance
Oilsee Engine oil
On-board computer................................. 228Assistance graphic menu ..................... 231Displayingthe service due date ........... 351Head-up Display menu ........................ 237Media menu ........................................235Menu designs ...................................... 229Menuoverview .................................... 228
Multifunction display ...........................230Navigation system menu ..................... 233Operating ............................................ 228Radio menu .........................................235Service menu ...................................... 231Telephone menu .................................. 236Trip menu ............................................ 232
On-boarddiagnostics interfacesee Diagnostics connection
Open-source software...............................31
Openingthe trunk lid usingyourfootHANDS-FREEACCESS ...........................76
OperatingfluidsAdditives (fuel) .................................... 427Brakefluid ...........................................428Coolant (engine) .................................. 429Engine oil ............................................. 427Fuel (gasoline) .....................................426Notes .................................................. 425Refrigerant (air conditioning system) ... 430Windshieldwasherfluid ...................... 429
Operating safetyDeclaration of conformity (wirelessvehicle components) ............................. 25
Information ............................................24
Operating systemsee On-board computer
Operator's ManualVehicle equipment ................................. 22
Operator's Manual (digital)......................20
Overhead control panelMaking calls (Mercedes me connect) ..319Overview ................................................14
P
Paint code................................................ 423
Paintwork (cleaning instructions).......... 361
Panic alarm................................................ 65Activating/deactivating ......................... 65
Panoramic sliding sunroofsee Sliding sunroof
ParkpositionInserting ..............................................15 5Selecting automatically.......................15 5
Parkingsee Electric parking brake
Index515

Preventative occupant protection sys‐tem
see PRE-SAFE®(anticipatory occu‐pant protection)
Previous destinationsSelecting .............................................280
ProgramsseeDYNAMIC SELECT
Protectingthe environmentNotes .....................................................21
Q
QR codeRescue card .......................................... 28
Qualified specialistworkshop................. 26
R
Radar sensorsFoil covering ........................................171
RadioActivating/deactivatingradiotext ....... 345Calling upthestation list .....................344Deletingchannels ................................ 344
Direct frequency entry........................ 344Displaying information ......................... 345Displayingradiotext ............................ 345Editingstation presets ........................ 344Menu (on-board computer) .................. 235Movingstations ...................................344Overview ............................................. 343Searchingforstations .........................344Setting achannel ................................ 344Settingthewaveband .......................... 344Storingradiostations .......................... 344Switching on .......................................342Switchingthe HDradio functionon/off .................................................344Voice commands (Voice Control Sys‐tem) .....................................................247
RadiostationsDialing (on-boardcomputer) ................235
Rain closing functionSliding sunroof ...................................... 86
RangeDisplaying ............................................ 232
Reading lightsee Interior lighting
Realwood (Care).....................................365
Rear climate controlSetting .................................................14 0
Rear door (child safety lock).....................61
Rearfog lampSwitching on/off .................................123
Rear seatsee Seat
Rear view camera....................................204Care.................................................... 364Function .............................................. 204Openingthe camera cover (360°Camera) ..............................................209Settingfavorites (360° Camera) ......... 209
Rear windowRoller sunblind ...................................... 79
Rear window defroster...........................138
Reflective safetyvest............................. 368
Refrigerant (air conditioning system)Notes .................................................. 430
RefuelingRefuelingthevehicle ...........................15 9
Index517

Seat heatingActivating/deactivating ......................... 98
SeatventilationSwitching on/off................................... 99
Secondtelephone...................................305Connecting .......................................... 305Features .............................................. 305
Selecting agearsee Changinggears
Selector leversee DIRECT SELECT lever
Self-testAutomatic front passenger front air‐bag shutoff ............................................44
Sensors (Care)......................................... 364
Service centersee Qualified specialistworkshop
Service interval displaysee ASSYSTPLUS
Servicestation searchStarting automatic search................... 287
Setting a speedsee Cruise control
Setting summer time.............................. 264
Setting the dateformat.......................... 265
Settingthe distance unit........................ 269
Settingthe map scalesee Map
Shift paddlesseeSteering wheel paddle shifters
ShiftinggearsGearshiftrecommendation ..................157
Short messagesseeText messages
Side airbag.................................................40
Side impact protection...........................201
Side windows............................................. 80Child safety lockintherearpassenger compartment .......................62Closing .................................................. 80Closing usingthe SmartKey................... 82Convenience closingfeature .................82Convenience opening ............................81Opening .................................................80Opening withthe SmartKey...................81Problem .................................................82
Roller sunblind .......................................78
Size designation (tires)........................... 406
Sliding sunroof.......................................... 83Automatic functions .............................. 86Closing .................................................. 83Closing usingthe SmartKey................... 82Opening ................................................. 83Opening with the SmartKey...................81Problem .................................................86Rain closing function .............................86
SmartKey...................................................64Acoustic lockingverification signal ....... 65Battery .................................................. 66Energy consumption .............................. 65Features ................................................64Keyring attachment .............................. 66Mechanicalkey ...................................... 66Overview ...............................................64Panic alarm ........................................... 65Problem .................................................67Unlocking setting .................................. 65
SmartKey functionsDeactivating .......................................... 65
520Index