automatic transmission MERCEDES-BENZ C CLASS 2019 Owner's Manual

Manually
DeactivateSAutomatic Daylight SavingTime.
SelectDaylight Saving Time.
SelectOnorOff.
Settingthe time and dateformatMultimedia system:
System&Time and DateSet Format
Setthe date and timeformat;.
Settingthe time manually
Requirements:RTheManual Time Adjustmentfunction isswitched on.
Multimedia system:
System&Time and DateSet Time
Setthe hours.
Navigatetotherighttosetthe minutes.
Setthe minutes.
Confirmchanges whenexitingthe menu.
The date is set automatically via GPS.
Connectivity
Switching transmission ofthevehicle posi‐tion on/offMultimedia system:
SystemöConnectivity
SelectTransmit Vehicle Pos..
Activatesor deactivateSthe function.
Bluetooth®
Information about Bluetooth®
Bluetooth®technology is astandardfor short-range wireless data transfer uptoapproximately32.8ft(10 m).
You can use Bluetooth®toconnectyour mobilephonetothe multimedia system and usethefol‐lowing functions,forexample:
Rhands-free system with accesstothefollow‐ing options:
-contacts (page309)
-call lists (page312)
-text messages
RInternet connection
Rlisteningtomusic via Bluetooth®audio(page 339)
Rtransferring business cards (vCards) intothevehicle
Bluetooth®is aregistered trademark of Blue‐tooth Special Interest Group (SIG) Inc.
Internet connection via Bluetooth®is notavailable in all countries.
Activating/deactivating Bluetooth®
Requirementsfor switching off Bluetooth®:RApple CarPlay™ is not active.
Multimedia system:
SystemöConnectivity
Activatesor deactivateSBluetooth®.
Multimedia system265

employee deals withyour appointment. Theinformation isthen senttoyour desiredservice outlet.
This service outlet willthen contactyouwithin24hours.
Ifyou selectLaterafterthe service messageappears,the message is hidden andreap‐pears after a certain period of time.
Transferred data during a service call
Observethe conditions of usefor Mercedes meconnect andother services. These can beobtained inthe Mercedes me portal: https://me.secure.mercedes-benz.com
Whenyou make a service call via Mercedes meconnect, data will be transmitted.
Thefollowing data is transmitted if a service callis made via Mercedes me connect:
RVehicle identification number
RReasonforthe initiation ofthe call
Mercedes-Benz emergency call system
Information onthe Mercedes-Benz emer‐gency call systemYourvehicle is equipped withthe Mercedes-Benzemergency call system ("eCall"). Thisfeature canhelp savelives intheevent of an accident. eCallin nowayreplaces assistance provided fromdialing911.
The Mercedes-Benz emergency call system isavailablefor at leasttenyearsstarting fromthemanufacturing date.
Mercedes-Benz eCall only functions in areaswhere mobile phone coverageisavailable fromthe wireless service providers. Insufficient net‐workcoveragefromthe wireless service provid‐ers mayresult in an emergency call not beingtransmitted.
eCall is astandardfeature inyour Mercedes-Benzvehicle. In ordertofunction as intended,the systemrelies onthe transmission of datadetailed inthe "Mercedes-Benz emergency callsystem data transmission" sectionthatfollows(page 323).
Todisable eCall, a customer must visit anauthorized Mercedes-Benz Service departmenttodeactivatethevehicle's communication mod‐ule.
Deactivation ofthis module preventstheactivation of any and all Mercedes me con‐nect services. After the deactivation ofeCall, automatic emergency call and manualemergency call will not beavailable.
The ignition must be switched on before an auto‐matic emergency call can be made.
eCall is activated atthefactory.
eCall can be deactivatedbyan authorizedMercedes-Benz dealer. Please notethat intheeventownership ofthevehicle is trans‐ferredtoanotherowner in its deactivatedstate, eCall willremain deactivated unlessthe newowner visits an authorizedMercedes-Benz dealershiptoreactivatethesystem.
Overview ofthe Mercedes-Benz emergencycall systemeCall can helptoreducethe time between anaccident andthe arrival of emergency services
Multimedia system321

Ifthe indicator/warning lamps inthe instrumentcluster do not light up at lowtemperatures, it isverylikelythatthe discharged battery has fro‐zen. Inthis caseyou may neither jump-startthevehicle norchargethe battery.
The service life of a batterythat has beenthawed may be dramatically shortened. Thestartingcharacteristics may be impaired, espe‐cially at lowtemperatures.
It isrecommendedthatyou haveathawed bat‐terychecked at aqualified specialistworkshop.
AllvehiclesPlug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you mayfailtorecognize dan‐gers.
NOTEDamagecausedbynumerous orextended attemptstostartthe engine
Numerous orextended attemptstostarttheengine may damagethe catalytic converterduetonon-combusted fuel.
Avoid numerous andextended attemptstostartthe engine.
Observethefollowing points duringstartingassistance and whenchargingthe battery:
ROnly use undamaged jumper cables/charg‐ing cables with a sufficient cross-section andinsulatedterminal clamps.
RNon-insulated parts oftheterminal clampsmust not come into contact withother metalparts whilethe jumper cable/charging cableis connectedtothe battery/jump-startcon‐nection point.
RThe jumper cable/charging cable must notcome into contact withany parts which maymovewhenthe engine isrunning.
RAlways make surethat neitheryou northebattery is electrostaticallycharged.
RKeepawayfromfireand openflames.
RDo not leanoverthe battery.
Observethe additionalfollowing points whenchargingthe battery:
ROnly use batterychargerstested andapprovedfor Mercedes-Benz.
RReadthe batterycharger's operating instruc‐tions beforechargingthe battery.
Observethe additionalfollowing points duringstarting assistance:
RStarting assistance may only be providedusing batteries with a nominalvoltage of12V.
RThevehicles must nottouch.
RGasoline engine:Onlyacceptstarting assis‐tance ifthe engine andexhaust system arecold.
Starting assistance andchargingthe12 Vbattery
Requirements:RThevehicle is secured withthe electric park‐ing brake.
RAutomatic transmission:The transmissionis in position].
RThe ignition and all electrical consumers areswitched off.
RThe hood is open.
Breakdown assistance37 9

Permittedtowing methods
Vehicle equipment/towingmethod
Bothaxles onthegroundFront axleraisedRear axleraised
Vehicles with automatic transmis‐sionYes, maximum31miles (50 km) at31mph (50 km/h)NoYes, ifthesteering wheel isfixed inthe center position with asteeringwheel lock.
4MATICvehiclesYes, maximum31miles (50 km) at31mph (50 km/h)NoNo
Towing with araised axle:towing should beperformedbyatowing company.
Towingthevehicle with bothaxles ontheground
Observethe notes onthe permittedtowingmethods (page 381).
Make surethatthe battery is connected andcharged.
Observethefollowing points whenthe battery isdischarged:
RThe engine cannotbestarted
RThe electric parking brake cannotbereleased or applied
RVehicles with automatic transmission:The automatic transmission cannot be shif‐tedtoposition\\or].
Vehicles with automatic transmission:Ifthe automatic transmission cannotbe shif‐tedtoposition\\, orthe multifunction dis‐play inthe instrument cluster does not showanything, havethevehicle transportedaway(page 384). Atowingvehicle with lift‐ing equipment isrequiredforvehicle trans‐portation.
382Breakdown assistance

NOTEDamagedueto towingawayatexcessively high speeds orover long dis‐tances
The drivetrain could be damaged whentow‐ing atexcessively high speeds orover longdistances.
Atowing speed of 30mph (50 km/h)must not beexceeded.
Atowing distance of 30 miles (50 km)must not beexceeded.
\nWARNINGRisk of accident whentowingavehicle which istoo heavy
Ifthevehicle beingtow-started ortowedawayis heavierthanthe permissible grossmass ofyourvehicle,thefollowing situationscan occur:
RThetowingeye may become detached.
RThevehicle/trailer combination mayswerveorevenoverturn.
If anothervehicle istow-started ortowedaway, itsweight must notexceed
the permissible gross mass ofyourownvehicle.
If avehicle must betowstarted ortowedaway,its permissible gross mass must notexceedthepermissible gross mass ofthetowingvehicle.Information onthe permissible gross mass ofthevehicle can befound onthevehicle iden‐tification plate (page 423).
Vehicles with automatic transmission:Donot openthe driver's door or front passengerdoor,otherwisethe automatic transmissionautomatically shiftstoposition].Installingthetowingeye (page 385).
Fastenthetow bar.
NOTEDamageduetoincorrect connec‐tion
Only connectthetowrope ortow bartothetowingeyes.
Deactivatingthe automatic locking mecha‐nism (page71).
Do notactivatethe HOLD function.
DeactivateActive Brake Assist(page181).
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition\\.
Releasethe electric parking brake.
\nWARNINGRisk of accident duetolimi‐ted safety-related functions duringthetowing process
Safety-related functions are limited or no lon‐geravailable inthefollowing situations:
Rthe ignition is switched off.
Rthe brake system or powersteering sys‐tem is malfunctioning.
Rthe energy supply orthe on-board electri‐cal system is malfunctioning.
Whenyourvehicle isthentowedaway, signif‐icantly more effortmay berequiredtosteerand brakethan is normallyrequired.
Use atow bar.
Breakdown assistance383

Make surethatthesteering wheel canmovefreely, beforetowingthevehicleaway.
NOTEDamageduetoexcessive tractivepower
Ifyou pullawaysharply,the tractive powermay betoo high andthevehicles could bedamaged.
Pullawayslowly and smoothly.
Loading thevehiclefor transport
Observethe notes ontowingaway(page 382).
Connectthetow bartothetowingeye inordertoloadthevehicle.
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition\\.
Vehicles with automatic transmission:The automatic transmission may be locked
in position]intheevent of damagetotheelectrical system.Toshiftto\\, providetheon-board electrical system with power(page379).
Loadthevehicle ontothe transporter.
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition].
Usethe electric parking braketosecurethevehicle againstrollingaway.
Only securethevehiclebythe wheels.
Vehicles with ADS PLUS (Adaptive DampingSystem PLUS)
\nWARNINGRisk of an accident whentransportingvehicles withAdaptiveDamping System PLUS
Thereduced dampingforces onthevehiclebeing transported can causethevehicle/trailer combinationtostarttoswing.
As aresult, when transportingvehicles withtheAdaptive Damping System PLUS,the
vehicle/trailer combination maystarttoskid.Consequently,you could lose control ofyourvehicle.
When transporting, ensurethat:RThevehicle has been loaded ontothe transporter correctly
RThevehicle is secured at allfourwheels with suitabletensioningstraps
RThe maximum permissible speed of35mph (60 km/h) is notexceededwhen transporting
NOTEDamagetothevehicle from secur‐ing it incorrectly
After loading,thevehicle must besecured at allfour wheels. Otherwise,thevehicle could be damaged.
A minimum distance of 8 in (20 cm) upand 4 in (10 cm) down mustbekepttothe transport platform.
384Breakdown assistance

Securethevehicle on allfour wheels afterloading.
4MATICvehicles/vehicles with automatictransmission
Make surethatthe front andrear axles cometorestonthe same transportationvehicle.
NOTEDamagetothe drivetrain duetoincorrect positioning
Do not positionthevehicle abovetheconnection point ofthe transportvehi‐cle.
Towingeyestoragelocation
Towingeye1is located inthestowage spaceunderthe trunkfloor.
Installingthetowingeye
Pressthe mark on cover1inwards andremove.
Screwinthetowingeyeclockwise asfar as itwill go and tighten.
Make surethat cover1engages inthebumper whenyouremovethetowingeye.
Breakdown assistance385

NOTEDamageduetoincorrect use ofthetowingeye
When atowingeye is usedtorecover avehi‐cle,thevehicle may be damaged inthe proc‐ess.
Only usethetowingeyeto towawayortowstartthevehicle.
Towstartingthevehicle (emergency enginestart)
Vehicles with automatic transmission
NOTEDamagetothe automatic trans‐mission dueto towstarting
The automatic transmission may be damagedinthe process oftowstartingvehicles withautomatic transmission.
Vehicles with automatic transmissionmust not betowstarted.
Vehicles with automatic transmission mustnot betow-started.
Electrical fuses
Notes on electrical fuses
\nWARNINGRisk of accident and injurydueto overloaded lines
Ifyou manipulate or bridge afaulty fuse or ifyoureplace it with a fuse with a higheramperage,the electric line could beoverloa‐ded.
This couldresult in afire.
Alwaysreplacefaulty fuses with speci‐fied new fuses containingthe correctamperage.
NOTEDamageduetoincorrect fuses
Electrical components or systems may bedamagedbyincorrect fuses, ortheir func‐tionality may be significantlyimpaired.
Only use fusesthat havebeen approvedbyMercedes-Benz and which havethecorrect fuserating.
Blown fuses mustbereplaced with fuses ofthesamerating, whichyou canrecognizebythecolor and fuserating. The fuseratings and fur‐ther informationtobe observed are listed inthefuse assignment diagram.
Fuse assignment diagram:onthe fuse box inthe trunk (page 388).
NOTEDamageor malfunctions causedbymoisture
Moisture may cause damagetothe electricalsystem or cause ittomalfunction.
Whenthe fuse box is open, make surethat no moisture can enterthe fusebox.
When closingthe fuse box, make surethatthe seal ofthe lid is positioned cor‐rectly onthe fuse box.
Ifthe newly inserted fuse also blows, havethecause traced andrectified at aqualified special‐istworkshop.
Ensurethefollowing beforereplacing a fuse:
RThevehicle is secured againstrollingaway
386Breakdown assistance

1Lug wrench
2Foldingchock
3Jack
Setting upthefoldingchock
Preparingthevehiclefor a wheelchange
Requirements:RTherequired tire-changetool isavailable. Ifyourvehicle is not equipped withthe tire-changetool kit, consult aqualified specialistworkshoptofind out about suitabletools.
RThevehicle is not on a slope.
RThevehicle is on solid, non-slippery and levelground.
Applythe electric parking brake manually.
Movethe front wheelstothestraight-aheadposition.
Vehicles with automatic transmission:Shift into position].
Vehicles with level control system:Setthenormalvehicle level (page198).
Switch offthe engine.
Make surethatthe engine cannotbestarted.
Placechocksorother suitable items underthe front andrear ofthe wheelthat is diago‐nally oppositethe wheelyou wishtochange.
Removethe hub caps if necessary(page416).
Raisethevehicle (page416).
Wheels andtires415

Setting .................................................217System limitations ...............................215
Attention assistantseeATTENTION ASSIST
Audio modeActivating media mode ........................ 331Connecting USB devices ..................... 333Copyrights ...........................................330Information .......................................... 329Inserting/removing an SD card ........... 331Media search ....................................... 336Overview ............................................. 332Pause and playback function ...............333Selecting a track ................................. 333Selecting playbackoptions .................. 333Track list .............................................. 333
Authorized Mercedes-Benz Centersee Qualified specialistworkshop
Authorizedworkshopsee Qualified specialistworkshop
Automatic distance controlseeActive Distance AssistDISTRONIC
Automatic driving lights.........................12 3
Automatic enginestart (ECOstart/stop function)..........................................15 0
Automatic enginestop (ECOstart/stop function)..........................................15 0
Automatic front passenger front air‐bag shutoff.......................................... 43,44Function ofthe automatic frontpassenger front airbag shutoff .............. 43PASSENGER AIRBAG indicator lamp .....44
Automatic front passenger front air‐bag shutoffseeAutomatic front passenger frontairbag shutoff
Automatic mirrorfolding functionActivating/deactivating .......................136
Automatic transmissionDIRECT SELECT lever ...........................154Drive program display ..........................15 3Drive programs ....................................15 3DYNAMIC SELECT switch ....................15 3Engaging drive position .......................15 6Engaging neutral ..................................15 5Engaging parkposition ........................15 5Engagingreversegear .........................155
Kickdown .............................................157Manualgearshifting .............................156Steering wheel paddle shifters............15 6Transmission position display ..............154Transmission positions ........................154
Automatic transmission (problem)seeTransmission (problem)
B
Bag hook..................................................109
BAS (Brake Assist System).....................172
BatteryCharging (RemoteOnline) ....................14 6SmartKey............................................... 66
Batterysee Battery (vehicle)
Battery (vehicle)...................................... 381Charging ..............................................379Charging (RemoteOnline) ....................14 6Notes ...................................................376Notes (starting assistance andcharging) .............................................377Replacing .............................................381Starting assistance ..............................379
496Index