transmission MERCEDES-BENZ C CLASS 2019 Owner's Guide

Manually
DeactivateSAutomatic Daylight SavingTime.
SelectDaylight Saving Time.
SelectOnorOff.
Settingthe time and dateformatMultimedia system:
System&Time and DateSet Format
Setthe date and timeformat;.
Settingthe time manually
Requirements:RTheManual Time Adjustmentfunction isswitched on.
Multimedia system:
System&Time and DateSet Time
Setthe hours.
Navigatetotherighttosetthe minutes.
Setthe minutes.
Confirmchanges whenexitingthe menu.
The date is set automatically via GPS.
Connectivity
Switching transmission ofthevehicle posi‐tion on/offMultimedia system:
SystemöConnectivity
SelectTransmit Vehicle Pos..
Activatesor deactivateSthe function.
Bluetooth®
Information about Bluetooth®
Bluetooth®technology is astandardfor short-range wireless data transfer uptoapproximately32.8ft(10 m).
You can use Bluetooth®toconnectyour mobilephonetothe multimedia system and usethefol‐lowing functions,forexample:
Rhands-free system with accesstothefollow‐ing options:
-contacts (page309)
-call lists (page312)
-text messages
RInternet connection
Rlisteningtomusic via Bluetooth®audio(page 339)
Rtransferring business cards (vCards) intothevehicle
Bluetooth®is aregistered trademark of Blue‐tooth Special Interest Group (SIG) Inc.
Internet connection via Bluetooth®is notavailable in all countries.
Activating/deactivating Bluetooth®
Requirementsfor switching off Bluetooth®:RApple CarPlay™ is not active.
Multimedia system:
SystemöConnectivity
Activatesor deactivateSBluetooth®.
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Answerthe confirmation promptwithYes.The mobile phone is deauthorized anddeleted fromthe system.
Information onNearField Communication(NFC)NFC enables short-range wireless data transferor (re)connection of a mobile phone withthemultimedia system.
Thefollowing functions areavailable withouthaving authorized a mobile phone:
RTransferring a URLtobe viewed inthe multi‐media system (seethe manufacturer's oper‐ating instructions).
RSetting upthevehicle'sWi-Fi access dataviathe system settings (page 267).
Further information can befound at: http://www.mercedes-benz.com/connect
Usingthe mobile phone withNearField Com‐munication (NFC)
Requirements:RNFC is activated onthe mobile phone (seethe manufacturer's operating instructions)
RThe mobile phone's screen is switched onand unlocked (seethe manufacturer's oper‐ating instructions)
Toconnect a mobile phone:openstowagecompartment cover1.
Placethe NFC area ofthe mobile phone (seemanufacturer's operating instructions) onNFC logo2onthe inside ofthe cover.The mobile phone is connectedtothe multi‐media system.
Tochange mobile phones:placethe NFCarea ofthe mobile phone (see manufactur‐er's operating instructions) on NFC logo2.Ifthe mobile phone has already been author‐ised onthe multimedia system, it is now con‐nected.
Ifthe mobile phone is authorised onthe mul‐timedia systemforthefirst time, it is connec‐ted after confirmingthe mobile phoneinstructions (seethe manufacturer's operat‐ing instructions).
Further information can befound at: http://www.mercedes-benz.com/connect
Settingthereception and transmissionvol‐ume
Requirements:RA mobile phone is authorized(page 304).
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Multimedia system:
PhoneZOptionsPhone
This function ensures optimal languagequality.
SelectReception VolumeorTransmissionVolume.
Setthevolume.
Further information ontherecommendedrecep‐tion and transmissionvolume: http://www.mercedes-benz.com/connect
Adjusting the call andringtonevolumeMultimedia system:
SystemõAudioPhone
SelectCall VolumeorRingtone Volume.
Setthevolume.
Starting/stopping mobile phonevoicerecog‐nition
Requirements:RThe mobile phone is connectedtothe multi‐media system (page 304).
Starting mobile phonevoicerecognition
Press and holdthe

Ending AndroidAutoMultimedia system:
ConnectAndroid Auto
SelectDisconnect.The connection is ended.
The mobile phone continuestobe suppliedwith electricity.
or
Disconnectthe connecting cable betweenthe mobile phone and multimedia system.Mercedes-Benzrecommends disconnectingthe connecting cable only whenthevehicle isstationary.
Transferredvehicle data with AndroidAutoand Apple CarPlay™
Overview of transferredvehicle dataWhen using AndroidAutoor Apple CarPlay™,certainvehicle data is transferredtothe mobilephone. This enablesyoutogetthe best out ofselected mobile phone services.Vehicle data isnot directly accessible.
Thefollowing system information is transmitted:
RSoftwarerelease ofthe multimedia system
RSystem ID (anonymized)
The transfer ofthis data is usedtooptimize com‐munication betweenthevehicle andthe mobilephone.
Todothis, andtoassign severalvehiclestothemobile phone, avehicle identifier israndomlygenerated.
This has no connectiontothevehicle identifica‐tion number (VIN) and is deleted whenthe multi‐media system isreset (page274).
Thefollowing drivingstatus data is transmitted:
RTransmission position engaged
RDistinction between parking,standstill,roll‐ing and driving
RDay/night mode ofthe instrument cluster
The transfer ofthis data is usedtoalter howcontent is displayedtocorrespondtothe drivingsituation.
Thefollowing position data is transmitted:
RCoordinates
RSpeed
RCompass direction
RAcceleration direction
This datais only transferred whilethe navigationsystem is active in ordertoimproveit (e.g. so itcan continue functioning when in a tunnel).
Mercedes me connect
Notes on Mercedes me connect
Mercedes me connect providesthefollowingservices:
RAccident and breakdown management (mebutton)
RConcierge Service (whenthe service is acti‐vated), appointmentrequests or similar (mebutton)
RMercedes-Benz emergency call system (auto‐matic emergency call or SOS button)
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employee deals withyour appointment. Theinformation isthen senttoyour desiredservice outlet.
This service outlet willthen contactyouwithin24hours.
Ifyou selectLaterafterthe service messageappears,the message is hidden andreap‐pears after a certain period of time.
Transferred data during a service call
Observethe conditions of usefor Mercedes meconnect andother services. These can beobtained inthe Mercedes me portal: https://me.secure.mercedes-benz.com
Whenyou make a service call via Mercedes meconnect, data will be transmitted.
Thefollowing data is transmitted if a service callis made via Mercedes me connect:
RVehicle identification number
RReasonforthe initiation ofthe call
Mercedes-Benz emergency call system
Information onthe Mercedes-Benz emer‐gency call systemYourvehicle is equipped withthe Mercedes-Benzemergency call system ("eCall"). Thisfeature canhelp savelives intheevent of an accident. eCallin nowayreplaces assistance provided fromdialing911.
The Mercedes-Benz emergency call system isavailablefor at leasttenyearsstarting fromthemanufacturing date.
Mercedes-Benz eCall only functions in areaswhere mobile phone coverageisavailable fromthe wireless service providers. Insufficient net‐workcoveragefromthe wireless service provid‐ers mayresult in an emergency call not beingtransmitted.
eCall is astandardfeature inyour Mercedes-Benzvehicle. In ordertofunction as intended,the systemrelies onthe transmission of datadetailed inthe "Mercedes-Benz emergency callsystem data transmission" sectionthatfollows(page 323).
Todisable eCall, a customer must visit anauthorized Mercedes-Benz Service departmenttodeactivatethevehicle's communication mod‐ule.
Deactivation ofthis module preventstheactivation of any and all Mercedes me con‐nect services. After the deactivation ofeCall, automatic emergency call and manualemergency call will not beavailable.
The ignition must be switched on before an auto‐matic emergency call can be made.
eCall is activated atthefactory.
eCall can be deactivatedbyan authorizedMercedes-Benz dealer. Please notethat intheeventownership ofthevehicle is trans‐ferredtoanotherowner in its deactivatedstate, eCall willremain deactivated unlessthe newowner visits an authorizedMercedes-Benz dealershiptoreactivatethesystem.
Overview ofthe Mercedes-Benz emergencycall systemeCall can helptoreducethe time between anaccident andthe arrival of emergency services
Multimedia system321

Ifthe indicator/warning lamps inthe instrumentcluster do not light up at lowtemperatures, it isverylikelythatthe discharged battery has fro‐zen. Inthis caseyou may neither jump-startthevehicle norchargethe battery.
The service life of a batterythat has beenthawed may be dramatically shortened. Thestartingcharacteristics may be impaired, espe‐cially at lowtemperatures.
It isrecommendedthatyou haveathawed bat‐terychecked at aqualified specialistworkshop.
AllvehiclesPlug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you mayfailtorecognize dan‐gers.
NOTEDamagecausedbynumerous orextended attemptstostartthe engine
Numerous orextended attemptstostarttheengine may damagethe catalytic converterduetonon-combusted fuel.
Avoid numerous andextended attemptstostartthe engine.
Observethefollowing points duringstartingassistance and whenchargingthe battery:
ROnly use undamaged jumper cables/charg‐ing cables with a sufficient cross-section andinsulatedterminal clamps.
RNon-insulated parts oftheterminal clampsmust not come into contact withother metalparts whilethe jumper cable/charging cableis connectedtothe battery/jump-startcon‐nection point.
RThe jumper cable/charging cable must notcome into contact withany parts which maymovewhenthe engine isrunning.
RAlways make surethat neitheryou northebattery is electrostaticallycharged.
RKeepawayfromfireand openflames.
RDo not leanoverthe battery.
Observethe additionalfollowing points whenchargingthe battery:
ROnly use batterychargerstested andapprovedfor Mercedes-Benz.
RReadthe batterycharger's operating instruc‐tions beforechargingthe battery.
Observethe additionalfollowing points duringstarting assistance:
RStarting assistance may only be providedusing batteries with a nominalvoltage of12V.
RThevehicles must nottouch.
RGasoline engine:Onlyacceptstarting assis‐tance ifthe engine andexhaust system arecold.
Starting assistance andchargingthe12 Vbattery
Requirements:RThevehicle is secured withthe electric park‐ing brake.
RAutomatic transmission:The transmissionis in position].
RThe ignition and all electrical consumers areswitched off.
RThe hood is open.
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Permittedtowing methods
Vehicle equipment/towingmethod
Bothaxles onthegroundFront axleraisedRear axleraised
Vehicles with automatic transmis‐sionYes, maximum31miles (50 km) at31mph (50 km/h)NoYes, ifthesteering wheel isfixed inthe center position with asteeringwheel lock.
4MATICvehiclesYes, maximum31miles (50 km) at31mph (50 km/h)NoNo
Towing with araised axle:towing should beperformedbyatowing company.
Towingthevehicle with bothaxles ontheground
Observethe notes onthe permittedtowingmethods (page 381).
Make surethatthe battery is connected andcharged.
Observethefollowing points whenthe battery isdischarged:
RThe engine cannotbestarted
RThe electric parking brake cannotbereleased or applied
RVehicles with automatic transmission:The automatic transmission cannot be shif‐tedtoposition\\or].
Vehicles with automatic transmission:Ifthe automatic transmission cannotbe shif‐tedtoposition\\, orthe multifunction dis‐play inthe instrument cluster does not showanything, havethevehicle transportedaway(page 384). Atowingvehicle with lift‐ing equipment isrequiredforvehicle trans‐portation.
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NOTEDamagedueto towingawayatexcessively high speeds orover long dis‐tances
The drivetrain could be damaged whentow‐ing atexcessively high speeds orover longdistances.
Atowing speed of 30mph (50 km/h)must not beexceeded.
Atowing distance of 30 miles (50 km)must not beexceeded.
\nWARNINGRisk of accident whentowingavehicle which istoo heavy
Ifthevehicle beingtow-started ortowedawayis heavierthanthe permissible grossmass ofyourvehicle,thefollowing situationscan occur:
RThetowingeye may become detached.
RThevehicle/trailer combination mayswerveorevenoverturn.
If anothervehicle istow-started ortowedaway, itsweight must notexceed
the permissible gross mass ofyourownvehicle.
If avehicle must betowstarted ortowedaway,its permissible gross mass must notexceedthepermissible gross mass ofthetowingvehicle.Information onthe permissible gross mass ofthevehicle can befound onthevehicle iden‐tification plate (page 423).
Vehicles with automatic transmission:Donot openthe driver's door or front passengerdoor,otherwisethe automatic transmissionautomatically shiftstoposition].Installingthetowingeye (page 385).
Fastenthetow bar.
NOTEDamageduetoincorrect connec‐tion
Only connectthetowrope ortow bartothetowingeyes.
Deactivatingthe automatic locking mecha‐nism (page71).
Do notactivatethe HOLD function.
DeactivateActive Brake Assist(page181).
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition\\.
Releasethe electric parking brake.
\nWARNINGRisk of accident duetolimi‐ted safety-related functions duringthetowing process
Safety-related functions are limited or no lon‐geravailable inthefollowing situations:
Rthe ignition is switched off.
Rthe brake system or powersteering sys‐tem is malfunctioning.
Rthe energy supply orthe on-board electri‐cal system is malfunctioning.
Whenyourvehicle isthentowedaway, signif‐icantly more effortmay berequiredtosteerand brakethan is normallyrequired.
Use atow bar.
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Make surethatthesteering wheel canmovefreely, beforetowingthevehicleaway.
NOTEDamageduetoexcessive tractivepower
Ifyou pullawaysharply,the tractive powermay betoo high andthevehicles could bedamaged.
Pullawayslowly and smoothly.
Loading thevehiclefor transport
Observethe notes ontowingaway(page 382).
Connectthetow bartothetowingeye inordertoloadthevehicle.
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition\\.
Vehicles with automatic transmission:The automatic transmission may be locked
in position]intheevent of damagetotheelectrical system.Toshiftto\\, providetheon-board electrical system with power(page379).
Loadthevehicle ontothe transporter.
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition].
Usethe electric parking braketosecurethevehicle againstrollingaway.
Only securethevehiclebythe wheels.
Vehicles with ADS PLUS (Adaptive DampingSystem PLUS)
\nWARNINGRisk of an accident whentransportingvehicles withAdaptiveDamping System PLUS
Thereduced dampingforces onthevehiclebeing transported can causethevehicle/trailer combinationtostarttoswing.
As aresult, when transportingvehicles withtheAdaptive Damping System PLUS,the
vehicle/trailer combination maystarttoskid.Consequently,you could lose control ofyourvehicle.
When transporting, ensurethat:RThevehicle has been loaded ontothe transporter correctly
RThevehicle is secured at allfourwheels with suitabletensioningstraps
RThe maximum permissible speed of35mph (60 km/h) is notexceededwhen transporting
NOTEDamagetothevehicle from secur‐ing it incorrectly
After loading,thevehicle must besecured at allfour wheels. Otherwise,thevehicle could be damaged.
A minimum distance of 8 in (20 cm) upand 4 in (10 cm) down mustbekepttothe transport platform.
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Securethevehicle on allfour wheels afterloading.
4MATICvehicles/vehicles with automatictransmission
Make surethatthe front andrear axles cometorestonthe same transportationvehicle.
NOTEDamagetothe drivetrain duetoincorrect positioning
Do not positionthevehicle abovetheconnection point ofthe transportvehi‐cle.
Towingeyestoragelocation
Towingeye1is located inthestowage spaceunderthe trunkfloor.
Installingthetowingeye
Pressthe mark on cover1inwards andremove.
Screwinthetowingeyeclockwise asfar as itwill go and tighten.
Make surethat cover1engages inthebumper whenyouremovethetowingeye.
Breakdown assistance385