transmission MERCEDES-BENZ C CLASS 2019 Service Manual

NOTEDamageduetoincorrect use ofthetowingeye
When atowingeye is usedtorecover avehi‐cle,thevehicle may be damaged inthe proc‐ess.
Only usethetowingeyeto towawayortowstartthevehicle.
Towstartingthevehicle (emergency enginestart)
Vehicles with automatic transmission
NOTEDamagetothe automatic trans‐mission dueto towstarting
The automatic transmission may be damagedinthe process oftowstartingvehicles withautomatic transmission.
Vehicles with automatic transmissionmust not betowstarted.
Vehicles with automatic transmission mustnot betow-started.
Electrical fuses
Notes on electrical fuses
\nWARNINGRisk of accident and injurydueto overloaded lines
Ifyou manipulate or bridge afaulty fuse or ifyoureplace it with a fuse with a higheramperage,the electric line could beoverloa‐ded.
This couldresult in afire.
Alwaysreplacefaulty fuses with speci‐fied new fuses containingthe correctamperage.
NOTEDamageduetoincorrect fuses
Electrical components or systems may bedamagedbyincorrect fuses, ortheir func‐tionality may be significantlyimpaired.
Only use fusesthat havebeen approvedbyMercedes-Benz and which havethecorrect fuserating.
Blown fuses mustbereplaced with fuses ofthesamerating, whichyou canrecognizebythecolor and fuserating. The fuseratings and fur‐ther informationtobe observed are listed inthefuse assignment diagram.
Fuse assignment diagram:onthe fuse box inthe trunk (page 388).
NOTEDamageor malfunctions causedbymoisture
Moisture may cause damagetothe electricalsystem or cause ittomalfunction.
Whenthe fuse box is open, make surethat no moisture can enterthe fusebox.
When closingthe fuse box, make surethatthe seal ofthe lid is positioned cor‐rectly onthe fuse box.
Ifthe newly inserted fuse also blows, havethecause traced andrectified at aqualified special‐istworkshop.
Ensurethefollowing beforereplacing a fuse:
RThevehicle is secured againstrollingaway
386Breakdown assistance

1Lug wrench
2Foldingchock
3Jack
Setting upthefoldingchock
Preparingthevehiclefor a wheelchange
Requirements:RTherequired tire-changetool isavailable. Ifyourvehicle is not equipped withthe tire-changetool kit, consult aqualified specialistworkshoptofind out about suitabletools.
RThevehicle is not on a slope.
RThevehicle is on solid, non-slippery and levelground.
Applythe electric parking brake manually.
Movethe front wheelstothestraight-aheadposition.
Vehicles with automatic transmission:Shift into position].
Vehicles with level control system:Setthenormalvehicle level (page198).
Switch offthe engine.
Make surethatthe engine cannotbestarted.
Placechocksorother suitable items underthe front andrear ofthe wheelthat is diago‐nally oppositethe wheelyou wishtochange.
Removethe hub caps if necessary(page416).
Raisethevehicle (page416).
Wheels andtires415

1Frontroof area
2Rearroof area
3Rearfenders
4Trunk lid
Onvehicles with a panoramic sliding sunroof,installing an antennatothe front orrearroofarea is not permitted.
Ontherearfenders, it isrecommendedthatyouinstallthe antenna onthe side ofthevehicleclosesttothe center oftheroad.
UseTechnical Specification ISO/TS21609 (RoadVehicles – "EMCsfor installation of aftermarketradio frequency transmitting equipment") whenretrofitting two-wayradios. Comply withthelegalrequirementsfor detachable parts.
Ifyourvehicle has installationsfor two-wayradioequipment, usethe power supplyand antennaconnectorsprovided inthe pre-installation. Besuretoobservethe manufacturer's supplementswhen installing.
Two-wayradio transmission outputThe maximum transmission output (PEAK) atthebase ofthe antenna must notexceedthevaluesinthefollowingtable.
Frequency band and maximum transmissionoutput
Frequency band Maximum transmis‐sion output
Shortwave
3 -54MHz
(100 W)
4 m frequency band
74- 88 MHz
(30 W)
2 m frequency band
144 -174 MHz
(50 W)
Trunkedradio sys‐tem/Tetra
380 - 460 MHz
(10 W)
70 cm frequencyband
420 - 450 MHz
(35 W)
Two-wayradio(2G/3G/4G)(10 W)
422Technical data

Thefollowing devices can be used inthevehiclewithoutrestrictions:
RTwo-wayradios with a maximum transmis‐sion output of upto100 mW
RTwo-wayradios with transmitter frequenciesinthe 380 -410 MHz frequency band and amaximum transmission output of upto2 W(trunkedradio system/Tetra)
RMobile phones (2G/3G/4G)
There are norestrictions when positioningtheantenna onthe outside ofthevehicleforthefol‐lowing frequency bands:
RTrunkedradio system/Tetra
R70 cm frequency band
R2G/3G/4G
Vehicle identification plate, VIN and enginenumberoverview
Vehicle identification plate
Vehicle identification plate (USA only)
1Permissiblegrossweight
2Permissible front axle load
3Permissiblerear axle load
4Paint code
5VIN (vehicle identification number)
Technical data423

Display messagesPossible causes/consequences andPPSolutions
Transmission MalfunctionStop
Pullover andstopthevehicle safely as soon as possible, paying attentiontoroad and traffic conditions.
Switchthe transmissiontoposition].
Consult aqualified specialistworkshop.
N Permanently Active Riskof Rolling Away
*Whilethevehicle isrolling or whileyou are driving,the transmission has been shiftedtoposition\\.
Depressthe brake pedaltostop and, whenthevehicle isstationary,shiftthe transmissiontoposition].
Tocontinueyour journey,shiftthe transmissiontoposition[or^.
Stop Vehicle Leave EngineRunning Wait TransmissionCooling
*The transmission isoverheating. Pullingawaymay betemporarily impaired or not possible.
Pullover andstopthevehicle safely as soon as possible, paying attentiontoroad and traffic conditions. Do notcontinue driving under any circumstances.
Leavethe enginerunning.
Wait untilthe display message disappears before pullingaway.
To Deselect P or N,Depress Brake and StartEngine
*You haveattemptedtoshiftthe transmission out of position]or\\into another transmission position.
Depressthe brake pedal.
Startthe engine.
Apply Brake to Shift from'P'
*You haveattemptedtoshiftthe transmission out of position]and into another transmission position.
Depressthe brake pedal.
Service Required Do NotShift Gears Visit Dealer
*The transmission is malfunctioning. The transmission position can no longer be shifted.
464Display messages andwarning/indicator lamps

Display messagesPossible causes/consequences andPPSolutions
Whenthe transmission is in position[, consult aqualified specialistworkshop and do notchangethe trans‐mission position.
For allother transmission positions, parkthevehicle safely.
Consult aqualified specialistworkshop or breakdown service.
Reversing Not PossibleService Required
*The transmission is malfunctioning.Reversegear can no longer be engaged.
Visit aqualified specialistworkshop.
Only Shift to 'P' when Vehi-cle is Stationary
*The transmission can only be shiftedtoposition]whenthevehicle isstationary.
Driver's Door Open &Transmission Not in P Riskof Vehicle Rolling Away
*The driver's door is not fully closed andthe transmission is in position^,\\or[.
Shiftthe transmissiontoposition]whenyou parkthevehicle.
To Engage Transmiss. Posi-tion R First Depress theBrake
*You havetriedtoswitchtotransmission position^.
Depressthe brake pedal.
Shiftthe transmissiontoposition^.
Auxiliary Battery Malfunc-tion
*The auxiliarybatteryforthe transmission is no longer beingcharged.
Visit aqualified specialistworkshop.
Untilthen, manually setthe transmissiontoposition]beforeyou switchoffthe engine.
Before leavingthevehicle, applythe electric parking brake.
Display messages andwarning/indicator lamps465

Setting .................................................217System limitations ...............................215
Attention assistantseeATTENTION ASSIST
Audio modeActivating media mode ........................ 331Connecting USB devices ..................... 333Copyrights ...........................................330Information .......................................... 329Inserting/removing an SD card ........... 331Media search ....................................... 336Overview ............................................. 332Pause and playback function ...............333Selecting a track ................................. 333Selecting playbackoptions .................. 333Track list .............................................. 333
Authorized Mercedes-Benz Centersee Qualified specialistworkshop
Authorizedworkshopsee Qualified specialistworkshop
Automatic distance controlseeActive Distance AssistDISTRONIC
Automatic driving lights.........................12 3
Automatic enginestart (ECOstart/stop function)..........................................15 0
Automatic enginestop (ECOstart/stop function)..........................................15 0
Automatic front passenger front air‐bag shutoff.......................................... 43,44Function ofthe automatic frontpassenger front airbag shutoff .............. 43PASSENGER AIRBAG indicator lamp .....44
Automatic front passenger front air‐bag shutoffseeAutomatic front passenger frontairbag shutoff
Automatic mirrorfolding functionActivating/deactivating .......................136
Automatic transmissionDIRECT SELECT lever ...........................154Drive program display ..........................15 3Drive programs ....................................15 3DYNAMIC SELECT switch ....................15 3Engaging drive position .......................15 6Engaging neutral ..................................15 5Engaging parkposition ........................15 5Engagingreversegear .........................155
Kickdown .............................................157Manualgearshifting .............................156Steering wheel paddle shifters............15 6Transmission position display ..............154Transmission positions ........................154
Automatic transmission (problem)seeTransmission (problem)
B
Bag hook..................................................109
BAS (Brake Assist System).....................172
BatteryCharging (RemoteOnline) ....................14 6SmartKey............................................... 66
Batterysee Battery (vehicle)
Battery (vehicle)...................................... 381Charging ..............................................379Charging (RemoteOnline) ....................14 6Notes ...................................................376Notes (starting assistance andcharging) .............................................377Replacing .............................................381Starting assistance ..............................379
496Index

Compass...................................................301
Computersee On-board computer
ConnectionstatusDisplaying ............................................ 325Overview .............................................325
ConnectivitySwitching transmission ofthevehicleposition on/off .................................... 265
Contacts................................................... 309Calling up .............................................310Deleting ...............................................311Downloading (from mobile phone) .......310Importing .............................................311Importing (overview) ............................310Information .......................................... 309Making a call ........................................311Nameformat ........................................310Options ................................................311Storing .................................................311
ControllerOperating ............................................ 256
Convenience closingfeature.................... 82
Convenience opening................................81
Coolant (engine)Check level .......................................... 357Filling capacity .................................... 429Notes .................................................. 429
Coolingsee Climatecontrol
CopyrightLicenses ................................................31Trademarks............................................31
Cornering light function..........................12 5
CrossTraffic Alert....................................215
Crosswind AssistFunction/notes ....................................175
Cruise control..........................................181Buttons ................................................182Calling up a speed ...............................182Function ...............................................181Requirements: .....................................182Selecting .............................................182Setting a speed ...................................182Storing a speed ...................................182Switching off .......................................182
Switching on ........................................182System limitations ...............................181
Cup holderRear passenger compartment ..............11 5
Cup holder inthe center consoleInstalling/removing (automatictransmission) .......................................115
Customer Assistance Center (CAC).........27
CustomerRelations Department.............27
D
Dashboardsee Cockpit
Dashboard lightingsee Instrument cluster lighting
Data acquisitionVehicle .................................................. 28
Data import/export................................ 269Function/notes ................................... 269Importing/exporting ...........................270
DatastorageElectronic control units .........................28Online services ...................................... 29
500Index

Buttons ................................................ 227Operatingthe memory function ..........102Steering wheel heater ..........................101
Steering wheel heaterSwitching on/off .................................101
Steering wheel paddle shifters..............15 6
Stowage areassee LoadingseeStowage compartment
Stowage compartment...........................105Armrest ...............................................105Center console ....................................105Door ....................................................105Eyeglasses compartment ....................106Glovebox .............................................105Rear armrest .......................................106
Stowage compartmentssee LoadingseeStowage compartment
Stowage space underthe trunk floor....11 3
Sulfur content......................................... 426
Sun visorOperating .............................................137
Surround lighting....................................127Setting .................................................127
SurroundViewsee 360° Camera
SuspensionDampingcharacteristics ......................19 6DYNAMICBODYCONTROL ..................19 6Settingthe suspension level (AIR‐MATIC) .................................................198
Suspensionsee AIRMATIC
Suspension level (AIRMATIC)Setting .................................................198
Switch-off delay timeExterior ................................................127Interior .................................................12 8
Switchingthe surround sound on/off
Burmester®surround sound system ... 350
Synchronization functionActivating/deactivating (multimediasystem) ................................................141Switching on/off (control panel) .........14 0
System settingsActivating/deactivating PIN protec‐tion ......................................................270Reset function (multimedia system) .....274Settingthe distance unit ..................... 269Settingthe time and date automati‐cally ..................................................... 264Settingthe time zone .......................... 264Settingthe time/dateformat .............. 265Switching transmission ofthevehicleposition on/off .................................... 265
System settings
see Bluetooth®
see Data import/exportsee Languagesee Software updateseeWi-Fi
T
Tailpipes (Care)........................................ 364
Tank contentFuel ..................................................... 427Reserve(fuel) ...................................... 427
522Index

Technical dataInformation .......................................... 421Tirepressure monitor .......................... 397Vehicle identification plate .................. 423
Telephone........................................ 236, 303Activating functions during a call ........ 308Call andringtonevolume .....................308Calls with several participants .............308Connecting a mobile phone (NearField Communication (NFC)) ...............307Connecting a mobile phone (Pass‐key) .....................................................304Connecting a mobile phone (SecureSimplePairing) .................................... 304De-authorizing a mobile phone ............ 306Disconnecting a mobile phone ............ 306Importing contacts ...............................311Importing contacts (overview) .............310Incoming call during anexisting call .... 309Information .......................................... 304Interchanging mobile phones .............. 306Menu (on-board computer) .................. 236Mobile phonevoicerecognition .......... 308Notes .................................................. 302Operating modes ................................. 304
Reception and transmissionvolume .... 307Switching mobile phones (Near FieldCommunication (NFC)) ........................ 307Telephone menuoverview ...................303Telephone operation ............................ 308Using Near Field Communication(NFC) ...................................................307Voice commands (Voice Control Sys‐tem) .....................................................24 6Wirelesscharging (mobile phone) ........12 0
Telephonesee Secondtelephone
Telephone numberDialing (on-board computer) ................ 236
Telephony operating modes
Bluetooth®Telephony .......................... 304
Telephony operating modessee Secondtelephone
Temperature............................................13 8
Temperaturegrade.................................. 403
Text messages.........................................312Calling a message sender ....................313Changingfolders ..................................314
Composing ...........................................313Configuringthe displayedtext mes‐sages ...................................................312Deleting ...............................................314Drafts ..................................................314Notes ...................................................312Options ................................................314Outbox .................................................314Read-aloud function .............................313Reading ................................................313Replying ...............................................313Sending ................................................313Voice commands (Voice Control Sys‐tem) ..................................................... 250
Through-loadingfeaturesee Seat
TimeManual time setting ............................. 265Setting summer time ........................... 264Settingthe time and date automati‐cally ..................................................... 264Settingthe time zone .......................... 264Settingthe time/dateformat .............. 265
TIN (Tire IdentificationNumber)............404
Index523