ESP MERCEDES-BENZ C CLASS 2019 Owners Manual

Welcometotheworld of Mercedes-Benz
Beforeyoufirst drive off,readthis Operator'sManual carefully andfamiliarizeyourself withyourvehicle.Foryourown safety and a longeroperating lifespan,followthe instructions andwarning notices inthis Operator's Manual. Disre‐gardingthem may leadtodamagetothevehicleor personal injury.
Vehicle damageresulting fromthe disregard ofthe instructions is not coveredbythe Mercedes-Benz LimitedWarranty.
The equipment or model designation ofyourvehicle mayvaryaccordingto:
RModel
ROrder
RNationalversion
RAvailability
Mercedes-Benzreservestherighttointroducechanges inthefollowing areas:
Rdesign
Requipment
Rtechnicalfeatures
The equipment inyourvehicle maytherefore dif‐fer fromthat shown inthe descriptions and illus‐trations.
Thefollowing are integral parts ofthevehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent Supplements
Keepthese documents inthevehicle at alltimes. Ifyou sellthevehicle, always pass all ofthe documents ontothe newowner.
Mercedes-Benz USA,LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2055844320
2055844320

Inthis Operator's Manual,you willfindthefol‐lowing symbols:
\nDANGERDanger duetonot observingthewarning notices
Warning notices drawyour attentiontohaz‐ardsthat may endangeryour health or life, orthe health or life ofothers.
Observethewarning notices.
ENVIRONMENTALNOTEEnvironmentaldamageduetofailuretoobserveenvi‐ronmental notes
Environmental notes include information onenvironmentallyresponsible behavior or envi‐ronmentallyresponsible disposal.
Observeenvironmental notes.
NOTEDamagetoproperty duetofailuretoobservenotes on material damage
Notes on material damage informyou ofrisks which may leadto yourvehicle beingdamaged.
Observenotes on material damage.
Useful instructions or further informationthat could be helpfulto you.
XInstruction
({page)Further information on atopic
DisplayInformation onthe multifunction dis‐play/media display
+Highest menu level, which istobeselected inthe multimedia system
*Corresponding submenus, which aretobe selected inthe multimedia sys‐tem
*Marksa cause
Symbols5

Protectingthe environment
ENVIRONMENTALNOTEEnvironmentaldamageduetooperating conditions andpersonal drivingstyle
The pollutant emission ofyourvehicle isdirectlyrelatedtothewayyou operateyourvehicle.
Helptoprotectthe environmentbyoperatingyourvehicle in an environmentallyresponsi‐ble manner. Please observethefollowingrec‐ommendations on operating conditions andpersonal drivingstyle.
Operating conditions:
Make surethatthe tire pressure is cor‐rect.
Do not carryany unnecessaryweight(e.g.roof luggageracks onceyou nolonger needthem).
Adheretothe service intervals.Aregularly servicedvehicle will contrib‐utetoenvironmental protection.
Always havemaintenanceworkcarriedout at aqualified specialistworkshop.
Personal drivingstyle:
Do not depressthe accelerator pedalwhenstartingthe engine.
Do notwarmupthe engine whilethevehicle isstationary.
Drive carefully and maintain a suitabledistance fromthevehicle in front.
Avoid frequent, sudden accelerationand braking.
Changegear in good time and use eachgear onlyupto

way can unexpectedlyfail or, inthe case ofan accident, may not absorbthe loadsthatarise as intended.
Ifthe underbody paneling is damaged,flam‐mable materials such as leaves, grass ortwigs can collect betweenthe underbody andthe underbody paneling. These materials mayignite iftheycome into contact withhotparts ontheexhaust system.
Havethevehiclechecked andrepairedimmediately at aqualified specialistworkshop.
or
If driving safety is impaired while con‐tinuingyour journey,pullover andstopthevehicle immediately in accordancewiththe traffic conditions, and contactaqualified specialistworkshop.
Declaration of conformityfor wirelessvehi‐cle components
USA:"The wireless devices ofthisvehicle com‐ply withPart15ofthe FCCRules. Operation is
subjecttothefollowing two conditions: 1) Thesedevices may not cause harmful interference, and2) These devices mustaccept any interferencereceived, including interferencethat may causeundesired operation. Changes or modificationsnotexpressly approvedbythe partyresponsiblefor compliance couldvoidthe user's authoritytooperatethe equipment."
Canada:"The wireless devices ofthisvehiclecomply with Industry Canada license-exemptRSSstandard(s). Operation is subjecttothefol‐lowing two conditions: (1) These devices maynot cause interference, and (2) These devicesmustaccept any interference, including interfer‐encethat may cause undesired operation ofthedevice."
USA:"Wirelesscharging systemfor mobile devi‐ces (model: WMI2Wireless Mobile Interface):this device complies withPart18ofthe FCCRules."
The name and address oftheresponsible partyis:
peiker acustic GmbH
Max-Planck-Str.28-32
61381Friedrichsdorf
Germany
Diagnostics connection
The diagnostics connection is only intendedforthe connection of diagnostic devices at aquali‐fied specialistworkshop.
\nWARNINGRisk of accident duetocon‐necting devicestothe diagnostics con‐nection
Ifyou connect equipmenttoa diagnosticsconnection inthevehicle, it may affecttheoperation ofvehicle systems.
As aresult,the operating safety ofthevehi‐cle could be affected.
Only connect equipmenttoa diagnos‐tics connection inthevehicle which isapprovedforyourvehiclebyMercedes-Benz.
General notes25

QR codeforrescue card
The QR code is secured inthe fuelfillerflap andonthe opposite side onthe B-pillar. Intheeventof an accident,rescue services can usethe QRcodetoquicklyfindthe appropriaterescue cardforyourvehicle. The currentrescue card con‐tainsthe most important information aboutyourvehicle in a compactform, e.g.therouting oftheelectric lines.
Further information can be obtained at http://www.mercedes-benz.de/qr-code.
Datastorage
Electronic control units
Electronic control units are installed inyourvehi‐cle. Some ofthese are necessaryforthe safeoperation ofyourvehicle, while some assistyouwhen driving (driver assistance systems). Inaddition,yourvehicle provides comfortandentertainment functions, which are also madepossiblebyelectronic control units.
Electronic control units contain datamemorieswhichcantemporarily or permanentlystore
technical information aboutthevehicle's operat‐ingstate, component loads, maintenancerequirements andtechnicalevents or malfunc‐tions.
Ingeneral,this information documentsthestateof a component part, a module, a system orthesurroundings such as:
Roperatingstatus of system components (e.g.fill levels, batterystatus, tire pressure)
Rstatus messages concerningthevehicle orits individual components (e.g. number ofwheelrevolutions/speed, longitudinal accel‐eration, lateral acceleration, display offas‐tened seat belts)
Rmalfunctions orfaults in important systemcomponents (e.g. lights, brakes)
Rinformation onevents leadingtovehicledamage
Rsystemreactions in special driving situations(e.g. airbag deployment, intervention ofsta‐bility control systems)
Rambient conditions (e.g.temperature,rainsensor)
In additiontoprovidingthe actual control unitfunction,this data assiststhe manufacturer indetecting andrectifying malfunctions and opti‐mizingvehicle functions. The majority ofthisdata istemporary and is only processed inthevehicle itself. Only a small portion ofthe data isstored intheevent or malfunction memory.
Whenyourvehicle is serviced,technical datafromthevehicle can beread outbyservice net‐workemployees (e.g.workshops, manufactur‐ers) orthird parties (e.g. breakdown services).Services includerepair services, maintenanceprocesses,warranty claims andquality assur‐ance measures,forexample. Theread out is per‐formed viathe legally prescribed portforthediagnostics connection inthevehicle. Therespective service network locations orthirdparties collect, process and usethe data. Theydocumenttechnicalstatuses ofthevehicle,assist infinding malfunctions and improvingquality and are transmittedtothe manufacturer,if necessary.Furthermore,the manufacturer issubjecttoproduct liability.Forthis,the manu‐facturerrequirestechnical datafromvehicles.
28General notes

manufacturer in a suitable place (e.g. Operator'sManual,website ofthe manufacturer) along withtherelevant dataprotection information.Per‐sonal data may be usedforthe provision ofonline services. Data isexchanged via a secureconnection, e.g.the manufacturer's designatedIT systems.Personal data is collected, pro‐cessed and used viathe provision of servicesexclusively onthe basis of legal permissions orwith prior consent.
The services and functions (sometimes subjecttoafee) can usually be activated or deactivated.In some cases,this also appliestothe entirevehicle's data connection. Thisexcludes, in par‐ticular, legally prescribed functions and services.
Third party servicesIf it is possibletouse online services fromotherproviders,these services are subjecttothe dataprotection andterms of use oftheresponsibleprovider. The manufacturer has no influence onthe contentexchanged.
Please inquire,therefore, aboutthe type, scopeand purpose ofthe collection and use of per‐
sonal data as part ofthird party services fromtheirrespective provider.
Multimedia system/Mercedes me connect
Ifthevehicle is equipped withthe multimediasystem or Mercedes me connect, additional dataaboutthevehicle's operation,the use ofthevehicle in certain situations, andthe location ofthevehicle may be compiledbythe multimediasystem or Mercedes me connect.
For additional information pleaserefertothechapter "Multimedia system" and/ortheMercedes me connectTerms and Conditions.
Event datarecorders
USA only:
Thisvehicle is equipped with anevent datarecorder (EDR). The main purpose of an EDR istorecord, in certain crash or near crash-like sit‐uations, such as an airbag deployment or hittingaroad obstacle, datathat will assist in under‐standing how avehicle's systems performed.The EDR is designedtorecord datarelatedto
vehicle dynamics and safety systemsfor a shortperiod of time, typically 30 seconds or less.
The EDR inthisvehicle is designedtorecordsuchdata as:
RHowvarious systems inyourvehiclewereoperating
RWhether or notthe driver and frontpassenger seat beltswerebuckled/fastened
RHowfar (if at all)the driverwas depressingthe accelerator and/or brake pedal and
RHowfastthevehiclewas traveling
This data can help provide a better understand‐ing ofthe circumstances in which accidents andinjuries occur. NOTE: EDR data isrecordedbyyourvehicle only if a non-trivial crash situationoccurs; no data isrecordedbythe EDR undernormal driving conditions and no personal data(e.g. name,gender,age and accident location) isrecorded. However,other parties, such as lawenforcement, could combine EDR data withthetype of personally identifying dataroutinelyacquired during a crash investigation.
30General notes

Accesstothevehicle and/orthe EDR is neededtoread datathat isrecordedbythe EDR, andspecial equipment isrequired. In additiontothevehicle manufacturer,other partiesthat havethespecial equipment, such as law enforcement,canreadthe informationbyaccessingthevehi‐cle orthe EDR.
EDR data may be used in civil and criminal mat‐tersas atool in accidentreconstruction, acci‐dent claims andvehicle safety.Sincethe CrashDataRetrieval (CDR)toolthat is usedtoextractdatafromthe EDR is commerciallyavailable,Mercedes-Benz USA,LLC ("MBUSA")expresslydisclaims any and all liability arising fromtheextraction ofthis informationbyunauthorizedMercedes-Benz personnel.
MBUSA will not share EDR data withothers with‐outthe consent ofthevehicleowner or, ifthevehicle is leased, withoutthe consent ofthe les‐see. Exceptionstothisrepresentation includeresponsestosubpoenasbylaw enforcement;byfederal,state or local government; in connectionwith or arising out of litigation involving MBUSAor its subsidiaries and affiliates; or, asrequiredbylaw.
Warning:the EDR is a component oftheRestraint System Module.Tampering with, alter‐ing, modifying orremovingthe EDR componentmayresult in a malfunction oftheRestraint Sys‐tem Module andother systems.
State lawsorregulationsregarding EDRsthatconflict withfederalregulation are pre-empted.This meansthat intheevent of such conflict,thefederalregulation governs. As of December2016,17states haveenacted lawsrelatingtoEDRs.
Copyright
Free and open source software
Information on free and open source softwarelicensesforyourvehicle's software can befoundonthe datastorage medium inyourvehicledocumentwallet and onthe Internettogetherwith updates:
http://www.mercedes-benz.com/opensource
Registered trademarks
RBluetooth®is aregistered trademark of Blue‐tooth SIG Inc.
RDTS™ is aregistered trademark ofDTS, Inc.
RDolby®and MLP™ areregistered trademarksof DOLBY Laboratories.
RBabySmart™, ESP®and PRE-SAFE®arereg‐istered trademarksof DaimlerAG.
RHomeLink®is aregistered trademark ofJohnson Controls.
RiPod®andiTunes®areregistered trademarksof Apple Inc.
RBurmester®is aregistered trademark ofBurmesterAudiosysteme GmbH.
RMicrosoft®andWindowsMedia®areregis‐tered trademarksof Microsoft Corporation.
RSIRIUS®is aregistered trademark of SiriusXMRadio Inc.
RHDRadio™ is aregistered trademark of iBiq‐uity Digital Corporation.
General notes31

Only use seat belts which havebeen approvedforyourvehiclebyMercedes-Benz.
\nWARNINGRisk of injuryor death fromdeployedpyrotechnic EmergencyTen‐sioning Devices
Pyrotechnic EmergencyTensioning Devicesthat havebeen deployed are no longer opera‐tional and are unabletoperformtheir inten‐ded protective function.
Therefore, havedeployedpyrotechnicEmergencyTensioning Devices immedi‐atelyreplaced at aqualified specialistworkshop.
Mercedes-Benzrecommendsthatyou havethevehicletowedtoaqualified specialistworkshopafter an accident.
NOTEDamagecausedbytrappingtheseat belt
If an unused seat belt is not fullyretracted, itmay become trapped inthe door or intheseat mechanism.
Always ensurethat an unused seat beltis fullyretracted.
Releasingtherear passenger compartmentcenter seat belt
Ifthe left-handrear seat backrest isfolded downand back up again, it may not be possibletopullouttherear passenger compartment center seatbelt. The seat belt must bereleased.
Pullthe seat belt out approximately 1 in(25 mm) atthe seat belt outlet onthe seatbackrest andthenrelease it again.The seat belt isretracted andreleased.
Fastening and adjustingthe seat belts
Ifthe seat belt is pulledquickly or sharply,theseat beltretractor locks. The seat beltstrap can‐not be pulled out any further.
Always engage seat belttongue2oftheseat belt into seat belt buckle1ofthe cor‐responding seat.
Press and holdthe seat belt outletreleaseand slide seat belt outlet3intothe desiredposition.
Let go ofthe seat belt outletrelease andensurethat seat belt outlet3locksintoposition.
38Occupant safety

Inthefollowing cases,the seat beltwarninglights up during a journey if:
RThevehicle speedexceeds15mph(25 km/h) andthe driver's or frontpassenger seat belt is notfastened.
RThe driver or front passenger unfastenstheirseat belt whilethevehicle is in motion.
Airbags
Overview of airbags
1Knee airbag
2Driver's airbag
3Front passenger front airbag
4Window curtain airbag
5Side airbag
The installation location of an airbag is identifiedbythe AIRBAGsymbol.
When activated, an airbag can provide additionalprotectionfortherespectivevehicle occupant.
Potential protection from each airbag:
AirbagPotential protectionfor…
Knee airbag Thigh, knee and lower leg
Driver's airbag,front passengerfront airbag
Head andribcage
Window curtainairbagHead
Side airbag Ribcage, also pelvisforfront seat occupants
The front passenger front airbag can only bedeployed in an accident ifthePASSENGER AIR
BAG OFF indicator lamp is off. Ifthe frontpassenger seat is occupied, make sure, bothbefore and duringthe journey,thatthestatus ofthe front passenger front airbag is correct(page44).
NOTEImportant pointstoremember ifthe front passenger seat is unoccupied
In an accident,the components oftherestraint system may deploy unnecessarilyonthe front passenger side if:
RThere are heavy objects onthe frontpassenger seat.
RThe seat belttongue is engaged intheseat belt buckle ofthe front passengerseat andthe front passenger seat isunoccupied.
Stowobjects in a suitable place.
Only one person should use each seatbelt at any one time.
40Occupant safety

through or attached inthe deployment areaof an airbag. Always observethe accessorymanufacturer's installation instructions, inparticularthe information on suitable placesfor installation.
RThere are no heavy, sharp-edged or fragileobjects inthe pockets ofyour clothing.Storesuch objects in a suitable place.
Limited protection from airbags
\nWARNINGRisk of injuryduetomodifi‐cationstothe airbag cover
Ifyou modifythe cover of an airbag or affixobjects such asstickerstoit,the airbag mayno longer function correctly.
Never modifythe cover of an airbag anddo not affix objectstoit.
The installation location of an airbag is identifiedbythe AIRBAGsymbol (page 40).
\nWARNINGRisk of injuryor death duetothe use of unsuitable seat covers
Unsuitable seat coverscan obstruct or pre‐ventthe deployment of air bags integratedintothe seats.
Consequently,the air bags cannotprotectvehicle occupants astheyare designedtodo. In addition, operation ofthe automaticfront passenger air bag shutoff may berestricted.
You should onlyuse seat coversthathavebeen approvedforthe correspond‐ing seatsbyMercedes-Benz.
\nWARNINGRisk of injuryduetomalfunc‐tions ofthe sensors inthe door paneling
Sensorstocontrolthe airbags are located inthe doors. Modifications orworknot per‐formed correctlytothe doors or door panel‐ing, aswell as damaged doors, can leadtothe function ofthe sensors being impaired.The airbags mighttherefore not functionproperlyany more.
Consequently,the airbags cannotprotectvehicle occupants astheyare designedtodo.
Never modifythe doors or parts ofthedoors.
Always haveworkonthe doors or doorpaneling carried out at aqualified spe‐cialistworkshop.
\nWARNINGRisk of injuryduetodeployedairbag
A deployed airbag no longer has a protectivefunction and cannotprotect as intended intheevent of an accident.
Havethevehicletowedtoaqualifiedspecialistworkshop in ordertohavethedeployed airbagreplaced.
Havedeployed airbagsreplaced immediately.
42Occupant safety