window MERCEDES-BENZ C CLASS 2019 Owners Manual

Symbols........................................................5
Ataglance....................................................6Cockpit ........................................................... 6Warning and indicator lamps ........................10Overhead control panel ................................14Door control panel and seat adjustment .......16Emergencies and breakdowns ......................18
Digital Operator's Manual.........................20Calling upthe Digital Operator's Manual ...... 20
General notes.............................................21Protectingthe environment ..........................21Genuine Mercedes-Benz parts ......................21Operator's Manual ........................................22Service andvehicle operation ......................23Operating safety ...........................................24Declaration of conformityfor wirelessvehicle components .....................................25Diagnostics connection ................................ 25Qualified specialistworkshop ....................... 26Correct use ofthevehicle ............................26
Problems withyourvehicle ...........................27Reporting safety defects ...............................27LimitedWarranty ..........................................27QR codeforrescue card ...............................28Datastorage .................................................28Copyright ......................................................31
Occupant safety.........................................33Restraint system ...........................................33Seat belts ..................................................... 36Airbags ......................................................... 40
PRE-SAFE®system .......................................47Safely transportingchildren inthevehi‐cle ................................................................48Notes on pets inthevehicle .........................62
Opening and closing..................................64SmartKey......................................................64Doors............................................................ 69Trunk ............................................................73Roller sun blinds ...........................................78Side windows............................................... 80Sliding sunroof ............................................. 83Anti-theft protection .....................................88
Seats andstowing.....................................90Notes onthe correct driver's seat posi‐tion ............................................................... 90Seats ............................................................91Steering wheel ............................................100Easy entry andexitfeature .........................101Operatingthe memory function ..................102Stowage areas ............................................104Cup holder ..................................................11 5Ashtrayand cigarettelighter .......................116Sockets .......................................................11 8Wirelesscharging ofthe mobile phoneand connection withtheexterior antenna ...11 9Installing/removingthefloor mats .............120
Light and visibility...................................12 2Exterior lighting ..........................................12 2Interior lighting ...........................................127Changing bulbs (onlyforvehicles withhalogen headlamps) ....................................12 8Windshield wiper and windshieldwashersystem ........................................................13 2Mirrors........................................................13 4Operatingthe sun visors .............................137
2Contents

1Steering wheel paddle shifters→15 6
2Combination switch→124
3DIRECT SELECT lever→154
4Multimedia system display→254
5Glovebox→105
6Start/stop button→14 5
7Climate control systems→13 9
8Control elementsforthe multimedia system→254
9Hazardwarning lights→12 5
APASSENGER AIRBAGindicator lamps→44
BStowage compartment→105
CControl panelforthe multimedia system→255
DControl knobforvolume and switchesthesound on/off
→254
ESwitchesthe multimedia system on/off→254
FRear window roller sunblind→79
GECOstart/stop function→15 2
HActiveParking Assist→211
ISetsthevehicle level→19 8
JDYNAMIC SELECT switch→15 3
KControl panelforthe multimedia system(steering wheel)
→227
LAdjuststhesteering wheel→101
MControl panelforthe on-board computer→227
Operates cruise control→182
OperatesActive Distance AssistDISTRONIC→185
NDiagnostics connection→25
OOpensthe hood→352
PElectric parking brake→16 8
QLight switch→12 2
RControl panelfor:
ActiveSteering Assist→191
Active LaneKeeping Assist→224
Ataglance – Cockpit7

1Operatesthe memory function→102
2Adjuststhe seats electrically→95
3Switchesthe seat heater on/off→98
4Switchesthe seatventilation on/off→99
5Operatesthe outside mirrors→13 4
6Opens/closesthe trunk lid→73
7bOpens/closestheright side window→80
8bOpens/closesthe left side window→80
9bOpens/closestherearright side win‐dow
→80
AbOpens/closestherear left side window→80
BChild safety lockfortherear side windows→62
COpensthe door→69
D76Locks/unlocksthevehicle→69
EAdjuststhe 4-waylumbar support→95
FSetsthe seatfore-and-aft adjustment→91
GSeat adjustment usingthe multimedia system→97
HAdjuststhe headrestraints→96
IAdjuststhe seat height→91
JAdjuststhe seat backrest inclination→91
Ataglance – Door control panel and seat adjustment17

Calling upthe Digital Operator's Manual
Multimedia system:
VehicleÕOperator's Manual
Select a menu item.
In addition,you can also call upthe Operator'sManual within a main function (e.g. viaMediaInfo).
The Digital Operator's Manual describesthefunction and operation ofthevehicle andthemultimedia system.
For safetyreasons,the Digital Operator's Man‐ual is deactivated while driving.
The Digital Operator's Manual containsthefol‐lowing menu items:
RSearch: allowsyoutosearchpreciselyforkeywords.
RQuick start: providesyou with importantinformation sothatyou canstart usingyourvehicle immediately.
RTips: provides tips on howtouseyourvehiclein certain situations.
RMessages: providesyou with further informa‐tion aboutthe messages inthe instrumentcluster.
RBookmarks: providesyou with a list of allthebookmarksyou havestoredyourself.
1Picture
2Menu
3Navigation window
Some sections ofthe Digital Operator's Manual,such aswarnings, can be made visiblebyhigh‐lighting and pressingthem.
The Operator's Manual can also befound inthe Mercedes-Benz Guides app in all com‐mon appstores.
20Digital Operator's Manual

Accesstothevehicle and/orthe EDR is neededtoread datathat isrecordedbythe EDR, andspecial equipment isrequired. In additiontothevehicle manufacturer,other partiesthat havethespecial equipment, such as law enforcement,canreadthe informationbyaccessingthevehi‐cle orthe EDR.
EDR data may be used in civil and criminal mat‐tersas atool in accidentreconstruction, acci‐dent claims andvehicle safety.Sincethe CrashDataRetrieval (CDR)toolthat is usedtoextractdatafromthe EDR is commerciallyavailable,Mercedes-Benz USA,LLC ("MBUSA")expresslydisclaims any and all liability arising fromtheextraction ofthis informationbyunauthorizedMercedes-Benz personnel.
MBUSA will not share EDR data withothers with‐outthe consent ofthevehicleowner or, ifthevehicle is leased, withoutthe consent ofthe les‐see. Exceptionstothisrepresentation includeresponsestosubpoenasbylaw enforcement;byfederal,state or local government; in connectionwith or arising out of litigation involving MBUSAor its subsidiaries and affiliates; or, asrequiredbylaw.
Warning:the EDR is a component oftheRestraint System Module.Tampering with, alter‐ing, modifying orremovingthe EDR componentmayresult in a malfunction oftheRestraint Sys‐tem Module andother systems.
State lawsorregulationsregarding EDRsthatconflict withfederalregulation are pre-empted.This meansthat intheevent of such conflict,thefederalregulation governs. As of December2016,17states haveenacted lawsrelatingtoEDRs.
Copyright
Free and open source software
Information on free and open source softwarelicensesforyourvehicle's software can befoundonthe datastorage medium inyourvehicledocumentwallet and onthe Internettogetherwith updates:
http://www.mercedes-benz.com/opensource
Registered trademarks
RBluetooth®is aregistered trademark of Blue‐tooth SIG Inc.
RDTS™ is aregistered trademark ofDTS, Inc.
RDolby®and MLP™ areregistered trademarksof DOLBY Laboratories.
RBabySmart™, ESP®and PRE-SAFE®arereg‐istered trademarksof DaimlerAG.
RHomeLink®is aregistered trademark ofJohnson Controls.
RiPod®andiTunes®areregistered trademarksof Apple Inc.
RBurmester®is aregistered trademark ofBurmesterAudiosysteme GmbH.
RMicrosoft®andWindowsMedia®areregis‐tered trademarksof Microsoft Corporation.
RSIRIUS®is aregistered trademark of SiriusXMRadio Inc.
RHDRadio™ is aregistered trademark of iBiq‐uity Digital Corporation.
General notes31

The components oftherestraint system canbe activated or deployed independently ofeachother:
Component Detected deploy‐ment situation
Front EmergencyTen‐sioning DevicesFrontal impact,rearimpact, side impact,rollover
Rear EmergencyTen‐sioning DevicesFrontal impact,rearimpact,rollover
Driver's airbag, frontpassenger front air‐bag
Frontal impact
Knee airbagFrontal impact
Side airbagSide impact
Window curtain air‐bagSide impact,rollover,frontal impact
The front passenger front airbag can only bedeployed in an accident ifthePASSENGER AIRBAG OFF indicator lamp is off. Ifthe front
passenger seat is occupied, make sure, bothbefore and duringthe journey,thatthestatus ofthe front passenger front airbag is correct(page44).
\nWARNINGRisk of burns from hot air bagcomponents
The air bag parts are hot after an air bag hasbeen deployed.
Do nottouchthe air bag parts.
Havea deployed air bagreplaced at aqualified specialistworkshop as soonas possible.
Mercedes-Benzrecommendsthatyou havethevehicletowedtoaqualified specialistworkshopafter an accident.Takethis into account, partic‐ularly if an EmergencyTensioning Device is trig‐gered or an airbag deployed.
Ifthe EmergencyTensioning Devices are trig‐gered or an airbag is deployed,you will hear abang, and a small amount of powder may also bereleased:
RThe bang will notgenerally affectyour hear‐ing.
RIngeneral,the powderreleased is not haz‐ardoustohealth but may cause short-termbreathing difficultiestopersons sufferingfrom asthma orother pulmonary conditions.
Provided it is safetodo so, leavethevehicleimmediately or openthe window in ordertoprevent breathing difficulties.
Airbags andpyrotechnic EmergencyTensioningDevices contain perchlorate material, which mayrequire special handling or environmental pro‐tection measures.National guidelinesregardingwaste disposal must be observed. In California,see http://www.dtsc.ca.gov/HazardousWaste/Perchlorate/index.cfm.
Occupant safety35

Inthefollowing cases,the seat beltwarninglights up during a journey if:
RThevehicle speedexceeds15mph(25 km/h) andthe driver's or frontpassenger seat belt is notfastened.
RThe driver or front passenger unfastenstheirseat belt whilethevehicle is in motion.
Airbags
Overview of airbags
1Knee airbag
2Driver's airbag
3Front passenger front airbag
4Window curtain airbag
5Side airbag
The installation location of an airbag is identifiedbythe AIRBAGsymbol.
When activated, an airbag can provide additionalprotectionfortherespectivevehicle occupant.
Potential protection from each airbag:
AirbagPotential protectionfor…
Knee airbag Thigh, knee and lower leg
Driver's airbag,front passengerfront airbag
Head andribcage
Window curtainairbagHead
Side airbag Ribcage, also pelvisforfront seat occupants
The front passenger front airbag can only bedeployed in an accident ifthePASSENGER AIR
BAG OFF indicator lamp is off. Ifthe frontpassenger seat is occupied, make sure, bothbefore and duringthe journey,thatthestatus ofthe front passenger front airbag is correct(page44).
NOTEImportant pointstoremember ifthe front passenger seat is unoccupied
In an accident,the components oftherestraint system may deploy unnecessarilyonthe front passenger side if:
RThere are heavy objects onthe frontpassenger seat.
RThe seat belttongue is engaged intheseat belt buckle ofthe front passengerseat andthe front passenger seat isunoccupied.
Stowobjects in a suitable place.
Only one person should use each seatbelt at any one time.
40Occupant safety

Protectionbythe airbags
Depending onthe accident situation, an airbagmay supplementthe protection offeredbya cor‐rectlyfastened seat belt.
\nWARNINGRisk of injuryor death duetoincorrect seat position
Ifyou deviate fromthe correct seat position,the air bag cannotperformits intended pro‐tective function and deployment mayevencause further injuries.
Toavoid hazardous situations, always makesurethat allvehicle occupants:
RHavetheir seat beltfastened correctly,including pregnantwomen.
RAre seated properly andthat distancetothe air bags is as large as possible.
RObservethefollowing information.
Always make surethatthere are noobjects betweenthe air bag andthevehicle occupant.
Toavoidtherisksresulting fromthe deploymentof an airbag, eachvehicle occupant mustobservethefollowing information:
RBeforestartingyour journey,adjustyour seatcorrectly;the driver's seat and front-passenger seat should be moved asfar backas possible.
When doing so, always observethe informa‐tion onthe correct driver's seat position(page90).
ROnly holdthesteering wheelbythesteeringwheelrim. This allowsthe airbagtobe fullydeployed.
RAlways lean againstthe seat backrest whenthevehicle is in motion. Do not leanforwardsor againstthe door or side window.You mayotherwise be inthe deployment area oftheairbags.
RAlwayskeepyourfeetonthefloor. Do notputyourfeetonthe cockpit,forexample.Yourfeetmayotherwise be inthe deploy‐ment area ofthe airbag.
RIfchildren are traveling inthevehicle,observethe additional notes(page 49).
RAlwaysstowand secure objects correctly.
Objects inthevehicle interior may prevent anairbag from functioning correctly.Eachvehicleoccupant must always make sure ofthefollow‐ing:
RThere are no people, animals or objectsbetweenthevehicle occupants and an air‐bag.
RThere are no objects betweenthe seat, doorand door pillar (B-pillar).
RThere are no hard objects, e.g. coat hangers,hanging onthe grab handles or coat hooks.
RThere are no accessory parts, such as PNDs(PersonalNavigation Devices), mobilephones or cup holders attachedtothevehi‐cle withinthe deployment area of an airbag,e.g. onthe cockpit, on doors, side windowsor side paneling.
In addition, no connecting cable,tensioningstrap orretainingstrap may berouted
Occupant safety41

\nWARNINGRisk of injuryor death whenthePASSENGER AIRBAG OFF indicatorlamp is lit
IfthePASSENGER AIRBAG OFF indicatorlampremains lit afterthe system self-test,the front passenger air bag is deactivated. Itwill not be deployed intheevent of an acci‐dent. Inthis case,the front passenger air bagcannotperformits intended protective func‐tion, e.g. when a person is seated inthe frontpassenger seat.
That person could,forexample, come intocontact with thevehicle interior, especially ifthe person is sittingtoo closetothe cockpit.
Ifthe front passenger seat is occupied,always ensurethat:
RThe classification ofthe person inthefront passenger seat is correct andthefront passenger air bag is enabled ordeactivated in accordance withthe per‐son inthe front passenger seat.
RThe person is seated properlywith a cor‐rectlyfastened seat belt.
RThe front passenger seat has been movedasfar back as possible.
Be suretoalso observethefollowing furtherrelated subjects:
RChildrestraint system onthe front passengerseat (page 59).
PRE-SAFE®system
PRE-SAFE®(anticipatoryoccupant protec‐tion)
PRE-SAFE®is abletodetect certain critical driv‐ing situations and implement pre-emptive meas‐urestoprotectthevehicle occupants.
PRE-SAFE®can implementthefollowing meas‐ures independently of eachother:
RTighteningthe seat belts onthe driver's seatand front passenger seat.
RClosingthe side windows.
RVehicles with sliding sunroof:Closingthesliding sunroof.
RVehicles with memory function:Movingthe front passenger seattoa morefavorableseat position.
RVehicles with multicontour seat:Increas‐ingthe air pressure inthe seat side bolstersofthe seat backrest.
RPRE-SAFE®Sound: providedthatthe multi‐media system is switched on,generates abrief noise signaltostimulatethe innate pro‐tective mechanism of a person's hearing.
NOTEDamagecausedbyobjects inthefootwell or behindthe seat
The automatic adjustment ofthe seat posi‐tion mayresult in damagetothe seat and/orthe object.
Stowobjects in a suitable place.
Occupant safety47

Child safety locks
Activating/deactivating thechild safety lockfor therear doors
\nWARNINGRisk of accident and injuryduetochildren and animals left unatten‐ded inthevehicle
Ifyou leavechildren and animals unattendedinthevehicle,theymay be abletosetthevehicle in motion,forexampleby:
RReleasingthe parking brake.
RShiftingthe automatic transmission outof park position].
RStartingthe engine.
In addition,theymay operatevehicle equip‐ment and become trapped.
Never leavechildren and animals unat‐tended inthevehicle.
When leavingthevehicle, alwaystakethe SmartKeywithyou and lockthevehicle.
\nWARNINGRisk offatal injury duetoexposuretoextreme heat or cold inthevehicle
If people – particularlychildren – areexposedtoextremetemperaturesover anextended period of time,there is arisk ofserious orevenfatal injury.
Never leaveanyone – particularlychil‐dren – unattended inthevehicle.
Never leaveanimals inthevehicle unat‐tended.
\nWARNINGRisk of accident and injuryduetochildren left unattended inthevehicle
Whenchildren are traveling inthevehicle,theycould:
Ropen doors,thereby endangeringotherpeople orroad users
Rgetout ofthevehicle and be hitbytraffic
Roperatevehicle equipment and becometrapped,forexample
Whenchildren are traveling inthevehi‐cle, always activatetheavailablechildsafety locks.
Never leavechildren unattended inthevehicle.
When leavingthevehicle, alwaystakethekey withyou and lockthevehicle.
Child safety locksfortherear doors andtherearside windowsareavailable.Thechild safety lock ontherear doors secureseach door separately.The doors can no longerbe opened fromthe inside.
Occupant safety61