key MERCEDES-BENZ C CLASS 2019 Owners Manual

Symbols........................................................5
Ataglance....................................................6Cockpit ........................................................... 6Warning and indicator lamps ........................10Overhead control panel ................................14Door control panel and seat adjustment .......16Emergencies and breakdowns ......................18
Digital Operator's Manual.........................20Calling upthe Digital Operator's Manual ...... 20
General notes.............................................21Protectingthe environment ..........................21Genuine Mercedes-Benz parts ......................21Operator's Manual ........................................22Service andvehicle operation ......................23Operating safety ...........................................24Declaration of conformityfor wirelessvehicle components .....................................25Diagnostics connection ................................ 25Qualified specialistworkshop ....................... 26Correct use ofthevehicle ............................26
Problems withyourvehicle ...........................27Reporting safety defects ...............................27LimitedWarranty ..........................................27QR codeforrescue card ...............................28Datastorage .................................................28Copyright ......................................................31
Occupant safety.........................................33Restraint system ...........................................33Seat belts ..................................................... 36Airbags ......................................................... 40
PRE-SAFE®system .......................................47Safely transportingchildren inthevehi‐cle ................................................................48Notes on pets inthevehicle .........................62
Opening and closing..................................64SmartKey......................................................64Doors............................................................ 69Trunk ............................................................73Roller sun blinds ...........................................78Side windows............................................... 80Sliding sunroof ............................................. 83Anti-theft protection .....................................88
Seats andstowing.....................................90Notes onthe correct driver's seat posi‐tion ............................................................... 90Seats ............................................................91Steering wheel ............................................100Easy entry andexitfeature .........................101Operatingthe memory function ..................102Stowage areas ............................................104Cup holder ..................................................11 5Ashtrayand cigarettelighter .......................116Sockets .......................................................11 8Wirelesscharging ofthe mobile phoneand connection withtheexterior antenna ...11 9Installing/removingthefloor mats .............120
Light and visibility...................................12 2Exterior lighting ..........................................12 2Interior lighting ...........................................127Changing bulbs (onlyforvehicles withhalogen headlamps) ....................................12 8Windshield wiper and windshieldwashersystem ........................................................13 2Mirrors........................................................13 4Operatingthe sun visors .............................137
2Contents

Calling upthe Digital Operator's Manual
Multimedia system:
VehicleÕOperator's Manual
Select a menu item.
In addition,you can also call upthe Operator'sManual within a main function (e.g. viaMediaInfo).
The Digital Operator's Manual describesthefunction and operation ofthevehicle andthemultimedia system.
For safetyreasons,the Digital Operator's Man‐ual is deactivated while driving.
The Digital Operator's Manual containsthefol‐lowing menu items:
RSearch: allowsyoutosearchpreciselyforkeywords.
RQuick start: providesyou with importantinformation sothatyou canstart usingyourvehicle immediately.
RTips: provides tips on howtouseyourvehiclein certain situations.
RMessages: providesyou with further informa‐tion aboutthe messages inthe instrumentcluster.
RBookmarks: providesyou with a list of allthebookmarksyou havestoredyourself.
1Picture
2Menu
3Navigation window
Some sections ofthe Digital Operator's Manual,such aswarnings, can be made visiblebyhigh‐lighting and pressingthem.
The Operator's Manual can also befound inthe Mercedes-Benz Guides app in all com‐mon appstores.
20Digital Operator's Manual

Observewhenstopping or parking
\nWARNINGRisk of accident and injuryduetochildren and animals left unatten‐ded inthevehicle
Ifyou leavechildren and animals unattendedinthevehicle,theymay be abletosetthevehicle in motion,forexampleby:
RReleasingthe parking brake.
RShiftingthe automatic transmission outof park position].
RStartingthe engine.
In addition,theymay operatevehicle equip‐ment and become trapped.
Never leavechildren and animals unat‐tended inthevehicle.
When leavingthevehicle, alwaystakethe SmartKeywithyou and lockthevehicle.
\nWARNINGRisk offatal injury duetoexposuretoextreme heat or cold inthevehicle
If people – particularlychildren – areexposedtoextremetemperaturesover an
extended period of time,there is arisk ofserious orevenfatal injury.
Never leaveanyone – particularlychil‐dren – unattended inthevehicle.
Never leaveanimals inthevehicle unat‐tended.
52Occupant safety

Child safety locks
Activating/deactivating thechild safety lockfor therear doors
\nWARNINGRisk of accident and injuryduetochildren and animals left unatten‐ded inthevehicle
Ifyou leavechildren and animals unattendedinthevehicle,theymay be abletosetthevehicle in motion,forexampleby:
RReleasingthe parking brake.
RShiftingthe automatic transmission outof park position].
RStartingthe engine.
In addition,theymay operatevehicle equip‐ment and become trapped.
Never leavechildren and animals unat‐tended inthevehicle.
When leavingthevehicle, alwaystakethe SmartKeywithyou and lockthevehicle.
\nWARNINGRisk offatal injury duetoexposuretoextreme heat or cold inthevehicle
If people – particularlychildren – areexposedtoextremetemperaturesover anextended period of time,there is arisk ofserious orevenfatal injury.
Never leaveanyone – particularlychil‐dren – unattended inthevehicle.
Never leaveanimals inthevehicle unat‐tended.
\nWARNINGRisk of accident and injuryduetochildren left unattended inthevehicle
Whenchildren are traveling inthevehicle,theycould:
Ropen doors,thereby endangeringotherpeople orroad users
Rgetout ofthevehicle and be hitbytraffic
Roperatevehicle equipment and becometrapped,forexample
Whenchildren are traveling inthevehi‐cle, always activatetheavailablechildsafety locks.
Never leavechildren unattended inthevehicle.
When leavingthevehicle, alwaystakethekey withyou and lockthevehicle.
Child safety locksfortherear doors andtherearside windowsareavailable.Thechild safety lock ontherear doors secureseach door separately.The doors can no longerbe opened fromthe inside.
Occupant safety61

SmartKey
Overview of SmartKeyfunctions
\nWARNINGRisk of accident and injuryduetochildren left unattended inthevehicle
Ifchildren are left unattended inthevehicle,theycould:
ROpen doors,thereby endangeringotherpersons orroad users.
RGet out ofthevehicle and be hitbyoncoming traffic.
ROperate vehicle equipment and becometrapped,forexample.
In addition,children could also setthevehi‐cle in motion,forexample,by:
RReleasingthe parking brake.
RShiftingthe automatic transmission outof park position]or shifting manualtransmission into neutral.
RStartingthe engine
When leavingthevehicle, alwaystakethe SmartKeywithyou and lockthevehicle.
Never leavechildren and animals unat‐tended inthevehicle.
Keepthe SmartKeyout ofreach ofchil‐dren.
NOTEDamagetothekey causedbymagneticfields
Keepthekeyawayfromstrong mag‐neticfields.
1Locks
2Batterycheck lamp
3Unlocks
4Opens/closesthe trunk lid
5Panic alarm
The SmartKey mayvaryfromthe one showninthe diagram, depending onthevehicleequipment.
The SmartKeylocksand unlocksthefollowingcomponents:
Rthe doors
Rthe trunk lid
Rthe fuelfillerflap
64Opening and closing

Ifthevehicle is not opened within approximately40 seconds after unlocking, it locksagain. Anti-theft protection is activated again.
Do notkeepthe SmartKeytogether with elec‐tronic devices or metal objects. This can affectthe SmartKey's functionality.
If batterycheck lamp2does not light upafter pressingthe6or7button,thebattery is discharged.
Replacingthe SmartKeybattery(page 66).
Activating/deactivating the acoustic lockingverification signal
Multimedia system:
VehicleîVehicle SettingsAcoustic Lock
Activatesor deactivateSthe function.
Activating/deactivating the panic alarm
Requirements:RThe ignition is switched off
The panic alarm function is onlyavailable incertain countries.
Toactivate:press button1for approx‐imatelyone second.A visual and audible alarm is triggered.Todeactivate:briefly press button1again.
or
Pressthestart/stop button onthe cockpit(the SmartKeyis insidethevehicle).
Changingthe unlocking settings
Possible unlocking functions ofthe SmartKey:
RCentral unlocking
RUnlockingthe driver's door and fuelfillerflap
Toswitch between settings:pressthe6and7buttons simultaneouslyforapproximately six seconds untilthe batterycheck lampflashes twice.
Ifthe unlocking functionforthe driver's doorand fuelfillerflap has been selected:
RPressingthe6button a second time cen‐trally unlocksthevehicle
RVehicles with KEYLESS-GO:Ifyoutouchthe inner surface ofthe door handle onthedriver's door, onlythe driver's door and fuelfillerflap are unlocked.
Deactivatingthe SmartKeyfunctions
Ifyou do not usethevehicle or a SmartKey foranextended period of time,you canreducetheenergy consumption oftherespective Smart‐Key .Todo so, deactivatethe SmartKeyfunc‐tions.
Opening and closing65

Todeactivate:pressthe7button ontheSmartKeytwice inquick succession.The batterycheck lamp ofthe SmartKeyflashes twice brieflyand lights up once.
Toactivate:press any button onthe Smart‐Key.
Whenthevehicle isstarted withthe Smart‐Key inthestowage compartment ofthe cen‐ter console,the SmartKeyfunctions areautomaticallyactivated (page145).
Removing/inserting the emergencykey
Toremove:pressrelease button1.Emergencykey2is pushed out slightly.
Pull out emergencykey2until it engages inthe intermediate position.
You can usethe intermediate position ofemergencykey2toattachthe SmartKeytoakeyring.
Pressrelease button1again and fullyremoveemergencykey2.
Toinsert:pressrelease button1.
Insert emergencykey2tothe intermediateposition or fully until it engages.
Replacing the SmartKeybattery
\nDANGERSerious damagetohealthcausedbyswallowing batteries
Batteries containtoxic and corrosive sub‐stances. Swallowing batteries may causeserious damagetohealth.
There is arisk offatal injury.
Keep batteries out ofthereach ofchil‐dren.
If batteries are swallowed, seek medicalattention immediately.
ENVIRONMENTALNOTEEnvironmentaldamagecausedbyimproper disposal ofbatteries
Batteries contain pollutants. It isillegaltodispose ofthem withthe householdrubbish.

Dispose of batteries in anenvironmentallyresponsible manner.Takedischarged batteriestoaqualifiedspecialistworkshop ortoa collectionpointfor used batteries.
66Opening and closing

Requirements:RYourequire a CR 2032 3 V cell battery.
Mercedes-Benzrecommendsthatyou havethebatteryreplaced at aqualified specialistwork‐shop.
Removethe emergencykey (page 66).
Pressrelease button2down fully and slidecover1inthe direction ofthe arrow.
Fold out cover1inthe direction ofthearrowandremove.
Removebattery compartment3andtakeoutthe discharged battery.
Insertthe new battery into battery compart‐ment3. Observethe positive pole markinginthe battery compartment and onthe bat‐terywhen doingthis.
Push in battery compartment3.
Re-attach cover1and push it until itengages.
Problems withthe SmartKey
ProblemPossible causes/consequences andPPSolutions
You can no longer lock or unlockthevehicle.Possible causes are:
RThe SmartKeybattery is discharged or nearly discharged.
RThere is interference from a powerfulradio signal source.
Opening and closing67

ProblemPossible causes/consequences andPPSolutions
RThe SmartKeyis defective.
Checkthe battery usingthe batterycheck lamp andreplace if necessary (page 66).
Usethe emergencykeytolock or unlock (page 66).
Havethe SmartKeychecked at aqualified specialistworkshop.
You havelost a SmartKey.Havethe SmartKeydeactivated at aqualified specialistworkshop.
If necessary,havethe mechanical lockchanged aswell.
68Opening and closing

Thevehicle is not unlocked:
RIfyou havelockedthevehicle usingtheSmartKey.
RIfyou havelockedthevehicle using KEY‐LESS-GO.
Locking/unlockingthevehicle with KEY‐LESS-GO
RequirementsRThe SmartKeyis outsidethevehicle.
RThe distance betweenthe SmartKeyandthevehicle does notexceed 3ft(1 m).
RThe driver's door andthe door at whichthedoor handle is used are closed.
Tounlockthevehicle:touchthe inner sur‐face ofthe door handle.
Tolockthevehicle:touch sensor surface1or2.
Convenience closing:touchrecessed sen‐sor surface2untilthe closing procedure iscomplete.
Further information on convenience closing(page82).
Ifyou openthe trunk lid from outside it is auto‐matically unlocked.
Problems with KEYLESS-GO
ProblemPossible causes/consequences andPPSolutions
You can no longer lock or unlockthevehicle using KEYLESS-GO.Possible causes are:
RThe SmartKeyfunctions havebeen deactivated (page 65).
RThe SmartKeybattery is discharged or nearlydischarged.
70Opening and closing