MERCEDES-BENZ C CLASS 2021 Owners Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2021, Model line: C CLASS, Model: MERCEDES-BENZ C CLASS 2021Pages: 478, PDF Size: 6.54 MB
Page 1 of 478

Digita
l– in theve hicl eV ehicledocument wallet
Fa mili arize yourself withth econ ‐
te nts oftheOper ator's Manual
dir ect lyvia theve hicle's multi‐
media system (menu item "Vehi‐
cle"). Startwit hth equ ick guide,
disco veryo ur vehicle's highlights
or broaden your know ledg ewit h
useful tips. Her
eyo ucan find com prehe n‐
si ve informatio nabout operating
yo ur vehicle andabout services
and guar antees inprint ed form . É2055847628LËÍ
2055 847628
Or der no.P205 2415 13 Partno. 205 58476 28
Editio nB-202 1 C-Class
Sedan Oper
ator's Manu al
Merc edes-BenzMercedes-Benz C-ClassSedan
Page 2 of 478

Publication
details
Int erne t
Fu rther information aboutMercedes-Ben zve hi‐
cles andabout Mercedes‑Ben zAG can befound
on thefo llo wing websit es:
htt ps:/ /www .mbusa. com(USAonl y)
htt ps:/ /www .mercedes- benz.ca(Canada only)
Documentation team
© Mer cedes ‑Benz AG:No tto be repr int ed, trans‐
lat ed orother wise repr oduced, inwhole orin
par t,wit hout written per mission from
Mer cedes‑ BenzAG .
Ve hicl emanuf acturer
Mer cedes‑Benz AG
Mer cedess traße 120
703 72Stutt gart
Ger man y Fr
ont passeng erair bag warning Airb
agwarning sticke rfo rUS Aand Canada &
WARNIN GRisk ofinju ryor deat hif th e
co-dr iver airba gis ena bled
If th eco- driver airbag isenabled, ach ild on
th eco- driver seat maybe stru ck bytheco-
dr iver airbag during anacciden t.
NEVE Ruse are ar wa rd-faci ng child restra int
sy stem onaseat withan ENABL EDFRONT
AIRB AG;DE ATHor SERIOU SINJU RYtothe
CH ILD can occur . Obser
vethech ap ter"C hild renin theve hicle".
Asat17.06.20
Page 3 of 478

Thank
youfo rpur chasin gaMer cedes-Be nz
Bef oreyo ufirs tdr ive of f,re ad this Oper ator's
Manual carefull yand famili arize yourself with
yo ur vehicle. Foryo ur ow nsa fety and along er
op erati ng life span oftheve hicle, follo wthe
ins truct ions andwarning notic es inthis Opera ‐
to r's Manua l.Disr egarding them maylead to
damag eto theve hicle orinjur yto people.
Damag eto theve hicle resulting from thedisr e‐
ga rd oftheins truction sis no tco veredby the
Mer cedes-Ben zLimit edWarrant y.
The standar deq uipme ntand produc tdesc ript ion
of your vehicle mayva ry and depen dson thefo l‐
lo wing fact or s:
R Mod el
R Order
R National version
R Availabilit y
Mer cedes-Ben zre ser vesth eright tointroduce
ch ang esinthefo llo wing areas:
R Des ign
R Equipmen t R
Tech nica lfe atur es
The equipme ntinyour vehicle mayth er efor edif‐
fe rfr om that sho wninthedescr iption sand illus‐
tra tion s.
The follo wing docum entsar eint egralpar tsof
th eve hicle:
R Digit alOper ator's Manual
R Print ed Oper ator's Manual
R Maint enance Booklet
R Eq<0058004C00530050004800510057001000470048005300480051004700480051
0057> Supplements
Ke ep these documen tsintheve hicle atall
times. Ifyo usell theve hicle, alwayspass allof
th edocumen tson tothene wow ner .
Mer cedes-Be nzUS A,LLC
Mer cedes-Benz Canada,Inc.
A Daimle rCom pany
2055848928
2055848 928
Page 4 of 478

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ....................... 21
Genui neMer cedes-Ben zpar ts...................... 21
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 27
Cor rect useof theve hicle ............................. 27
No tesfo rper sons withelectr onicmedi‐
cal aids..... ........................................ ............ 27
Pr oblems withyo ur vehicle ............... ............ 28
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 29
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 34 Occup
antsafety.... .....................................35
Re stra int system .............................. .............3 5
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 37
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011><0011001100110011001100110011001100110011001100110011001100110011
00110011> 41
PRE-S AFE®
sy stem ....................................... 49
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................5 0
No teson pets intheve hicle ............ .............6 3 Opening
andclosing .................................. 64
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 64
Doo rs<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 68
Tr unk ................................................ .............7 1 Sid
ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 76
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 80
Ro ller sun blinds ...........................................8 4
Anti-t heftpr otect ion .....................................8 5 Seats
andstowing ..................................... 89
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......89
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....90
St eer ing wheel ..............................................9 7
Eas yentr yand exitfeatur e...........................9 9
Memor yfunct ion........................................1 00
St ow agear eas ............................................ 102
Soc kets ........... ............................................ 110
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...111
Ins talling/ remo ving thefloor mats .............. 113 Light
andvisibili ty.................................... 114
Ext eriorlighti ng............. ..............................114
Int erior ligh ting ............................................ 119
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 120
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 122 2
Contents
Page 5 of 478

Clim
atecontr ol......................................... 12 6
Ov ervie wof climat econt rolsy stems ..........1 26
Oper ating theclimat econ trol system ......... 127 Dr
ivin gand parking .................................. 131
Dr iving ............ ............ ........................ ........131
DY NA MIC SELE CTswitc h... ............... ..........1 41
Au tomatic transmiss ion.............................. 143
Fu nctio nof the4MA TIC.............................. 147
Re fuel ing...... .............................................. 148
Pa rking .......................................................1 50
Dr iving anddriving safetysy stems .............1 58
Ve hicle towing instruct ions .........................2 05 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................206
No teson theins trument displayand on-
boar dcom puter.............................. ............ 206
Ins trument displayove rview ............ ...........2 07
Ov ervie wof butt ons onthesteer ing
wheel ..........................................................2 08
Oper ating theon- boar dcom puter.............. 208
Ov ervie wof displa yson themultifunc ‐
tion displa y... .................................... ..........2 09 Head
-upDispl ay<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 209 Multi
mediasy stem ................................... 21 2
Ov ervie wand oper ation .................. ............ 212
Sy stem settings .............................. ............ 221
Na vig ation .......................................... .........231
Te lephon e........................................ ...........2 56
Online andInterne tfunctions ..................... 279
Media ......................................................... 282
Ra dio .......................................................... 290
Sound .........................................................2 97 Maint
enanc eand care...... ....................... 300
ASS YSTPL US service interva ldispla y........ 300
En gine compartment ...................... ............ 301
Cleanin gand care.......................................3 07 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 314
Emerg ency............. .......................... ........... 314
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011><0011001100110011001100110011001100110011001100110011001100110011
0011>....315
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> ..321
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 327
Elec trica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 331 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 335
No teson noise orunusua lhandling char‐
act eristic s...................................................3 35
No teson regular lyinsp ecting wheels and
tir es ............................................................ 335
No teson sno wch ains ................................ 336
Ti re pressur e.............................................. 336
Loading theve hicle .................................... 343
Ti re labeling ................................................ 347
Def inition ofterm sfo rtir es and loading ..... 352
Cha nging awhee l..... .................................. 355
Emerg encysparewhee l..... ......................... 364 Te
ch nical data.......................................... 366
No teson tech nica lda ta <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 366
Ve hicle electr onics .....................................3 66
Ra dio oper ating permits forve hicle com‐
ponent s... ................................................... 367
Ve hicle identif ication plate,VIN and
engine number overview ............................ 368
Opera tingfluids .......................................... 369
Ve hicle data... ............................................. 376 Con
tents 3
Page 6 of 478

Disp
laymes sagesand warning/indi‐
cat orlam ps.............................................. 379
Dis play messa ges... ...... .................. ............ 379
Wa rning and indic ator lam ps...................... 425 Inde
x......................................................... 44 0 4
Contents
Page 7 of 478

In
this Oper ator's Manual, youwill find thefo l‐
lo wing symbols : &
DANG ER Dan gerdue tonotob ser ving
th ewa rning notic es
Wa rning notic es draw your att entio nto haz‐
ar ds that ma yend angeryour healt hor life, or
th ehealt hor life of other s. #
Obser vethewa rning notic es. +
ENV
IRONM ENTALNOTEEnvironme ntal
da ma gedue tofailur eto obser veenvi‐
ro nment alno tes En
vironme ntal no tesinclude information on
en vironment allyresponsible behaviororenvi‐
ro nment ally responsible disposal. #
Obser veenvironmen talno tes. *
NO
TEDama getoproper tydue tofailur e
to obser venoteson mat erial damag e No
teson mat erial damag einf orm youof
ri sk swhic hma ylead toyour vehicle being
damag ed. #
Obser venoteson mat erial damag e. %
These symbols indicateuseful instructions
or fur ther information that coul dbe helpf ul
to you.
# Instru ction
(/ page)F urther information onato pic
Display Inf
ormation onthemultifunc tiondis‐
pla y/media display
4 Highestmenu leve l,whic his to be
select edinthemultimedia system
5 Releva nt subme nus,wh ich ar eto be
select edinthemultimedia system
*I ndicat esacau se Sym
bols 5
Page 8 of 478

Lef
t-hand-dr ive ve hicles 6
Ataglanc e– Coc kpit
Page 9 of 478

1
Steer ing wheel gearshif tpaddles →
146
2 Comb inationswit ch →
115
3 Instrument display →
207
4 DIRECT SELECT leve r →
143
5 Media display →
212
6 Glovebox →
104
7 Start/ stop butt on →
132
8 Climat eco ntro lsy stems →
127
9 Calls upthemain functionsof themultimedia
sy stem →
216
A Haza rdwa rning light system →
116
B PASSENGER AIRBAGind icat orlam ps →
46
C Stor ag ecom partmen t →
104
D Touc hpad →
213
E Controller forvo lume andswitc hingsound
on/ off →
212
F Switches themultimedia system on/ off →
212 G
Rear-win dowroller sunblin d →
85
H ECOstar t/ stop funct ion →
140
I ActivePa rking Assist →
201
J Setstheve hicle leve l →
189
K DYNA MIC SELE CTswitc h →
142
L Control pan elforth emultimedia system →
208
M Adjus tsthesteer ing wheel electrically →
98
Switc hesthesteer ing wheel heateron/ off →
99
N Contr olpanel:
On- boar dcom puter →
208
Cr uise control →
166
Ac tiveDis tance AssistDIS TRONI C →
170
O Diagno stics con nection →
26
P Open sth ehood →
301
Q Elect ric pa rking brak e →
154
R Light switch →
114
S Control pan elfor: At
aglanc e– Coc kpit 7
Page 10 of 478

Ac
tiveSt eer ing Assis t →
175
Ac tiveLa ne Keeping Assist →
187 Pa
rking AssistPA RK TRONI C →
199
Hea d-up Display →
211 8
Ataglanc e– Coc kpit