ECU MERCEDES-BENZ C CLASS 2021 Owner's Guide

Ov
ervie wof bag hook s &
WARNIN GRisk ofinju rywhen usingbag
hook swit hhea vyobj ect s
The bag hook scan notre stra in hea vyobje cts
or items oflugg age.
Obj ectsor items oflugg agema ybe flung
ar oun dand hitvehicle occupants. #
Onlyhang lightobject son thebag
hook s. #
Neverhang hard,shar p-edg edorfragi le
objects onthebag hook s. Obser
vetheno teson loadi ngtheve hicle
(/ page10 2).
Subject thebag hook sto amax imum loadof
6. 6lbs (3kg)and donotatt achan ygoods to
th em. 1
Bag hook At
tac hin gth epa rcel ne t &
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n ar
oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stor ag espaces and
mobile phonebrac kets cann otalw aysre tain
all obje ctsth ey cont ain.
The reisarisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sin suc hawa yth at
th ey canno tbe thro wn around insuc h
sit uation s. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stor ag espaces, parcel
ne ts or stor ag ene ts. #
Close theloc kable stor ag espaces
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk . Obser
vetheno teson loadi ngtheve hicle. 10
8
Sea tsand stow ing

til
t/sl iding panel only ifth is has been
te sted and appr oved forMer cedes-
Benz.
The panor amaroof wit hpo we rtilt/sli ding
panel maybe raised toallo wventil ation of
th eve hicle interior . *
NO
TEDama getothesliding sunroof
when aro of lugg agera ck isins talled The
sliding sunroofmaybe damag edbythe
ro of lugg agera ck ifyo uatt em pttoopen it
when aro of lugg agera ck isins talled. #
Donotopen thesliding sunroofwhen a
ro of lugg agera ck isins talled.
In order toallo wventil ation oftheve hicle
int erior ,yo ucan raise thesliding sunroof. *
NO
TEDama getotheco vers The
covers ma ybe dama gedand scratc hed
when being opened. #
Donotuse metallic orhar dobje cts. #
Carefull yfo ld covers 1 upw ards inthe
dir ect ion ofthear row . #
Secu rethero of lugg agera ck tothefa stening
point sbeneat hco vers 1 . #
Com plywit hth eins tallation instruct ions of
th ero of lugg agera ck manuf acturer. #
Secur eth eload onthero of lugg agera ck . Soc
kets Us
ingthe 12Vso cket Re
quirement s:
R Onlyde vices uptoamax imum of180W
(1 5 A) areper missi ble.
Dependi ngon theve hicle equipment, theve hicle
has thefo llo wing 12Vsoc kets:
R Inthestor ag ecom partmen tin thefront cen‐
te rconsole
R Inthefront passeng erfoot we ll
R Inthestor ag ecom partmen tin thecent er
con sole ofthere ar passe nger com partment 11
0
Sea tsand stow ing

Ex
am ple: 12 Vsoc ketin thestor ag ecom partmen t
in thefront cent ercons ole #
Foldup soc ketcap 1. #
Inse rttheplug ofthede vice.
If yo uha ve connect edade vice tothe12 V
soc ket,leave theco verof thestor ag ecom part‐
ment open. USB
portin there ar passe nger comp artment Dependi
ngon theve hicle equipment, theve hicle
has one ortwoUSB conn ections inthere ar
passe nger com partment centerconsole. Yo
ucan charge aUS Bde vic e,suc has amobi le
phon e,at theUSB portsusing asuit able charg‐
ing cable .
The devic es can becharge dwit h5 V (2. 1A) and
when theignition isswitc hedon. Wi
reless chargin gof themobil eph one and
connecti onwit hth eex terior ant enna No
teson wir elessl ych argin gth emobil e
ph one &
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stow agespac esand
mobi lephon ere cep tacle scanno tal wa ys
re tain all obje ctswit hin.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sso that they can‐
no tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stow agespac es,parcel
ne ts or stow agene ts. #
Close theloc kable stow agespac es
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk/ cargocom part‐
ment . Obser
vetheno teson loadi ngtheve hicle. &
WARNIN GRisk offire from placing
objects inthemobile phonestor ag e
com partmen t
Placing other object sin themobile phone
st or ag ecom partmen tcould constituteafire
hazar d. #
Apar tfr om amobile phone, donot
place anyot her object sin themobile Seats
andstow ing 111

#
Place themobile phoneasclose tothecen‐
te rof mat 1aspossi blewithth edispla y
fa cing upwa rds.
When thech argin gsymbo lis sho wninthe
multime diasystem, themobile phoneis
being charge d.
Malfunct ionsduring thech argin gpr oce ssare
sho wninthemedia display.
% The mat canberemo vedby theta bfo r
cle ani ng, e.g. using clean, luke wa rm water. Ins
tallin g/remo ving thefloor mats &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. Ins
talling floormat s #
Slide thecor responding seatbackwards and
la y th efloor mat inthefo ot we ll. #
Press studs 1onto holder s2. #
Adjus tth ecor responding seat.
Re mo ving floor mats #
Pullth efloor mat offholder s2. #
Remo vethefloor mat. Seats
andstow ing 11
3

R
The fuel tank issu fficien tly full.
R The star terbatt eryis suf ficie ntly charge d.
Char ging thest ar terbatt erybe fore star ting
th ejou rney
If th eve hicle batteryis disc harged, youcan
re cei veames sageon your smar tphon e.Youcan
th en star tth eve hicle withth esmar tphon eto
ch arge thebatt ery. The vehicle isaut omatically
switc hedoffaf te rte nminu tes.
Ensur eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu fficien tly full. St
arting theve hicl e(R emo teOnline) &
WARNIN GRisk ofcrus hing orentr ap‐
ment dueto unin tentio nalstar tin gof the
engine
Limbs couldbecrushed ortrapped ifth e
engine isstar tedunint entionall ydur ing
ser vice ormaint enanc ewo rk. #
Alw ayssecur eth eengine agains tunin‐
te ntio nalstar tin gbef orecar rying out
maint enanceorrepair work. Re
quirement s:
R Park position 005Disselect ed.
R The anti- theftalar msystem isno tactiv ated.
R The panic alarmisno tactiv ated.
R The hazar dwa rning light system isswitc hed
of f.
R The hood isclosed.
R The door sar eclosed andlocked.
R The windo wsand slidin gsun roof areclosed. #
Startth eve hicle using thesmar tphon e.
Af tereve ryengine star t,th eengine runs for
te nminu tes.
Yo ucan carryout amaximum oftwoconsec u‐
tiv est ar tin gatt em pts. Yo umus tst ar tth eve hicle
once withth eSmar tKey bef oretrying tostar t
th eengine again withth esmar tphon e.Youcan
st op theve hicle again atanytime.
% Further information canbefound inthe
smar tphone app.
Secur ingtheengine agains tst ar ting before
car rying out maintenance orrepair work: #
Swi tchon thehazar dwa rning light system.
or #
Unloc kth edoor s.
or #
Open aside windo wor thesliding sunroof. 13
4
Driving and parking

R
The engine andtransmission areat nor mal
oper ating temp eratur e.
* NO
TEIncr eased weardue tooptimized
acceler ation When
pulling away wit hop tim ized acceler a‐
tio n,all com ponentsof thedr ivet ra in are
subje cted toave ry high load.
This canlead toinc reased component wear. #
Donotalw ayspull away wit hop tim ized
acc eleration. #
Engage the005B drive position (/page14 5). #
Movethesteer ing wheel tothest ra ight -
ahead position. #
Selec tth espor tiestav ailable drive pr ogram
B orC(/ page14 2). #
Deactiv ateESP ®
(/ page16 2). #
Depr essand hold thebr ak epedal firm lywith
yo ur leftfo ot . #
With your right foot ,full ydepr esstheaccel‐
er ator pedal. #
Afterno mor eth an five seconds, take your
lef tfo ot quickl yof fth ebr ak e, but keep the
acc elerat orpedal depresse d.
The vehicle pullsaway atmax imum acceler a‐
tio n. #
Swit chon ESP ®
once theaccelera tionproce‐
dur eis com plete.
Endin gop tim ized acceler ation #
Remo veyour foot from theacceler ator pedal. #
React ivat eth eES P®
.
% Afteryo upull away wit hop tim ized accelera‐
tio n,com ponentsof thedr ivet ra in can
becom eve ry hot,whic hmeans that opti‐
miz edacc eleration values maybe reac hed
ag ain onlyafte ra fe w min utes. No
teson driving &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal. This
jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. &
WARNIN GRisk ofacci dent dueto inc or‐
re ct foot we ar
In cor rect foot we arinc ludes, forex am ple:
R Shoes withplat form soles
R Shoes withhigh heels
R Slipper s #
Alw ayswe arsuit able foot we arso that
yo ucan operat eth epedals safely. 13
6
Driving and parking

&
WARNIN GRisk ofacci dent andinjury
due tochildr enleftunat tende din the
ve hicle
If ch ildr enarelef tunsuper visedintheve hi‐
cle, they cou ld,in pa rticular :
R open doors,ther eb yendang ering other
per sons orroad user s.
R getou tand bestru ck byoncom ingtraf‐
fi c.
R ope rate vehicle equipment andbecome
tr apped, forex am ple.
In addit ion,th ech ildr encould alsosetth e
ve hicle inmo tion, forex am ple by:
R releasing thepar king brak e.
R chang ingthetra nsmiss ionposition .
R star tin gth eve hicle. #
Neverlea vechildr enunat tende din the
ve hicle. #
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. #
Keep theve hicle SmartKey out ofreac h
of childr en. Use
theDIRE CTSELECT leve rto switc hth e
tr ans missi on positio n.Thecur rent trans mis sion
po sitio nis displ ayed inthemultifunc tiondispla y. 005D
Park position
005E Reversege ar 005C
Neut ral
005B Drive po sitio n
En gaging reve rsege ar R #
Depr essthebr ak epedal andpush the
DIR ECT SELEC Tleve rupw ards pas tth efirs t
point ofresis tance.
En gaging neutr alN #
Depr essthebr ak epedal andpush the
DIR ECT SELEC Tleve rup ordown tothefirs t
point ofresis tance.
% Toshif tint oneutr al005C withth eignition on,
push theselect orleve rup ordown forse v‐
er al seconds tothefirs tpo int ofresis tance.
Sub sequently releasing thebr ak epedal will
allo wyo uto mo vetheve hicle freel y,e.g. topush
it or tow itaw ay.
Pr ocee das follo ws ifyo uwa nttheaut oma tic
tr ansm ission toremain inne utr al005C 005C,
evenif
th eignit ionisswitc hedoffor thedr iver' s
door isopened : #
Dep ress thebr ak epedal andengageneutral
005C when theve hicle isat ast ands till. 14
4
Driving and parking

#
Release thebr ak epedal. #
Switc hth eignition off.
% Ifyo uth en exitth eve hicle leaving the
Smar tKey intheve hicle, theaut omatic trans‐
mission remains inneutr al005C.
Eng aging parkpositio nP #
Obser vetheno teson par king theve hicle
(/ page15 0). #
Dep ress thebr ak epedal untiltheve hicle
comes toast ands till. #
When theve hicle isat ast ands till,pr ess but‐
to n005D.
Whe nth etransmission positiondisplay
sho ws005D,th epar kposition iseng aged. Ifno
tra nsmiss ionposition display005D appear s,
secur eth eve hicle topreve ntitfrom rolling
aw ay.
% Dep endingonthesituation ,it ma yta ke a
shor ttime until005Diseng aged. Ther efor e,
alw ayspa yatt ention tothetra nsmiss ion
position display. Pa
rk position 005Diseng aged aut omatic allyif one
of thefo llo wing condition sis me t:
R Youswit choffth eignition whentheve hicle
is statio naryand thetransmission positionis
005B or005E.
R Youopen thedr iver's door when theve hicle
is at ast ands tillor when drivin gat ave ry low
speed andthetransmission positionis005B or
005E.
% Tomaneu verwit han open driver's door ,
open thedr iver's door while atast ands till
and engagetrans miss ionposit ion005Bor005E
ag ain.
Eng agin gdr ive posi tion D #
Depress thebr ak epedal andpush the
DIR ECT SELEC Tleve rdo wn pas tth efirs t
point ofresis tance.
Whe nth eaut omatic transmiss ionisin transmis‐
sion position 005B,itshif tsthege arsaut omat i‐
call y.This depends, amongother things ,on the
fo llo wing fact or s:
R The select eddrive pr ogr am
R The position oftheaccelera torpeda l R
The driving speed Pr
obl ems with thetransm ission Th
etransm ission hasafa ulty gear shif t
Po ssible cause:
R The transmission islosing oil. #
Have thetra nsmiss ioncheckedat aqu alif ied
spec ialistwo rkshop immediat ely.
The accel eration charact eristics getwo rse,
and thetransm ission nolong ershif ts.
Po ssible cause:
R The transmission isin emer gency operati on
mod e:itis only possi ble to shif tto one gear
and reve rsege ar. #
Pull overand stop theve hicle safely assoon
as possible, paying attention toroad and traf‐
fi c condi tions. #
Shif tth etra nsmiss iontoposition 005D. #
Switc hof fth eengine. #
Waitat leas tte nseco nds. Dr
iving and parking 14
5

#
Tryto star tth eengine again. #
Shif tth etra nsmiss iontoposition 005Bor005E.
If 005B isselect ed,thetransmission onlyshif ts
to one gear;if 005E isselec ted, thetransmis‐
sion shiftsto reve rsege ar. #
Have thetra nsmiss ioncheckedat aqu alif ied
spec ialistwo rkshop immediat ely. Manual
gearshif ting When
theaut omatic transmiss ionisshif tedto
position 005B,youcan man uallyshif tit wit hth e
st eer ing wheel gearshif tpaddle. Ifper mitted, the
aut omat ictransm issionshif tsto ahigh eror lo
we rge ar depen dingon thesteer ing wheel
ge arshif tpaddle beingpulled.
Yo uha ve twoop tio ns tomanua lly shif tth eaut o‐
matic transmiss ion:
R Temp orar yse tting
R Perm anen tse tting
The gearsshif taut omat icallywhen manualgear‐
shif tingis deac tivated.
Te mp oraryse tting: #
Toactiv ate: pul lst eer ing wheel gearshif t
paddle 1or2.
Man ualgearshif tingis act ivat ed fora shor t
time. Thetransmiss ionposi tion display
sho ws0063 and thecur rent gear.
% Howlon gth emanual gearshif tingst ay sacti‐
va tedis dependen ton various fact or s.
Ma nua lge arshif tingcan beaut omat ically
deac tivated inthefo llo wing cases :
R Changin gth edr ive pr ogr am
R Restar tin gth eve hicle
R When thetra nsmiss ionposition 005Bis
eng aged again R
Driving style #
Toshif tup: pull steer ing wheel gearshif t
paddle 2. #
Toshif tdo wn: pullsteer ing wheel gearshif t
paddle 1. #
Todeac tivate: pullst eer ing wheel gearshif t
paddle 2and hold itin place .
The transm issionposit iondispla ysho ws005B.
Pe rm anen tse tting: #
Cha ngeto drive pr og ram =(/ page14 2). #
Select drive se tting 0063(/ page14 3). Gear
shiftre comm endation The
gearshif tre comme ndation assists youin
adop tingan eco nomic aldrivin gst yle. 14
6
Driving and parking

1
Fuelfiller flap
2 Brac ketfo rfuel filler cap
3 Tire pressur eta ble
4 QRcode forre scue card
5 Fueltype #
Press thebac kar ea offuel filler flap 1. #
Turn thefuel filler cap coun ter-cloc kwiseand
re mo veit. #
Insertth efuel filler cap from aboveinto
br ac ket2. #
Comp lete ly inse rtthepum pnoz zleintoth e
ta nk filler neck,hook inplace andrefuel . #
Onlyfill th efuel tank unti lth epum pnoz zle
switc hesoff. #
Replace thecap onthefiller neckand turn
cloc kwise untilit eng ages audibl y. #
Close fuelfiller flap 1. Pa
rking Pa
rking theve hicl e &
WARNIN GRisk ofacci dent andinjury
cau sed byan insufficie ntlysecu redve hi‐
cle rolling away
If th eve hicle isno tsecur elyparkedsuf fi‐
cie ntly ,it can rollaw ay inan unc ontrolled
wa yev en ataslight downhill gradient. #
Onuphill ordownhill gradients, turnth e
fr ont whee lsso that theve hicle rolls
to wa rdsth ecurb ifit star ts mo ving. #
App lythepar king brak e. #
Switc hth etra nsmiss iontoposition 005D. &
WARNIN GRisk offire cau sed byhot
ex haus tsy stem parts
Flammable materials suchas lea ves, grass or
twigs mayignit e. #
Park theve hicle sothat no flammab le
mat erial can com eint ocon tact with hot
ve hicle component s. #
Inpar ticular ,do notpar kon drygr ass‐
land orhar vested grain fields. &
WARNIN GRisk ofacci dent andinjury
due tochildr enleftunat tende din the
ve hicle
If ch ildr enarelef tunsuper visedintheve hi‐
cle, they cou ld,in pa rticular :
R open doors,ther eb yendang ering other
per sons orroad user s. 15
0
Driving and parking