lock MERCEDES-BENZ C CLASS 2021 Service Manual

•
Fil ters thedispla yof POIs inthevicinit y
accor dingtoPOI categor y
5 Switc hesthedispla yof per sonal POIsym‐
bols onthemap onoroff
6 Switc hesone ofthefo llo wing displa yson or
of fdepending ontheeq uipment :
• We ather informat ion
• Traf fic inci dents
7 Switches thetra ffic map displa yon oroff
The map andsatellit eimag esaresho wninglobe
pr oject ion.This allowsfora re alis ticmap displa y
in all map scales. Themap uses elevatio nmod el‐
ing .
Dep endingonthemap data,im por tant buildi ngs
in ma nyciti esaredep icted realis ticallyon the
map insmal lmap scale s(e.g. 1/32 mi(20 m),
1/1 6mi (50 m)). Other buildings aresho wnas
model s.
% Youcan setth eunit ofmeasur ementofthe
map scale (/page226) .
If av ailable, online informat ionisdispla yed, e.g.
par kingga rage occupancy . %
Requiremen ts:
R Mer cedes meconnectis available.
R Youha ve auser accoun tfo rth e
Mer cedes mePortal.
R The servicehas been activat ed atan
aut hor izedMer cedes-Ben zCent er.
Fu rther information canbefound at:
ht tp s:// www .merced es.me
% The onlineinf ormat ionisno tav ailable inall
coun tries.
De pen dingon themap data,speed limitscanbe
displa yedon themap. Thefunc tion fordisp laying
spee dlimi tsisno tav ailable inall coun tries.
% Com panylogos displayedon themap are
tra demar ksofthere spectiv ecom panies and
used solely forth epur pose ofindicat ingthe
locat ionsofthese com panies. Theuseof
suc hlogos onthemap does notindicat e
appr oval of, suppo rtof or adv ertising by
th ese com panies forth ena vig ation system
itself. Se
tting thema pscale
Re quirement s:
R The map issho wn.
Multime diasystem:
4 Navigation #
Tozoo min: swi pedown ontheTo uc hCon ‐
tr ol.
or #
Turn thecon troller count er-cloc kwise.
or #
Movetwofing ersap arton theto uc hpad. #
Tozoo mout: swipeup on theTo uc hCon trol.
or #
Turn thecon troller clockwise.
or #
Movetwofing ersto ge ther on theto uc hpad. Mult
imed iasystem 25
1

Selec
tingasat ellit era dio channe l
Mul timedi asy stem:
4 Radio 5
Þ Radio Source
5 SiriusXM Radio #
Navig ateup ordown.
Sa ving ordele ting asat ellite ra dio channe l
Mul timedi asy stem:
4 Radio 5
Þ Radio Source
5 SiriusXM Radio5
ß Preset s #
Select Store Current Station inthe Preset s.
Mo ving ach anne l #
Select Options. #
Select MoveHighlightedStation. #
Select amemor ypr ese t.
De leting ach anne l #
Select Options. #
Select Delete HighlightedStation . #
Select amemor ypr ese t. Di
spla ying EPGinformation forthe current
ch anne l
Mul timedi asy stem:
4 Radio 5
Þ Radio Source
5 SiriusXM Radio5
Z Option s #
Select EPGInformation aboutCurrent Chan-
nel.
Se tting parental controlforra dio
Mu ltimed iasystem:
4 Radio 5
Þ Radio Source
5 SiriusXM Radio5
Z Option s
5 Parent alContr ol #
Activateth efunc tion 0073. #
Determ ine afo ur -di git charact erseq uenc e
and selec t¡.
All chann elswithadult content are lock ed.
Un loc king ach anne l #
Enterthefo ur -di git charact erseq uenc eand
selec t¡.
All chann elswithadult content are unlocked. Music
andspor taler tsfunction
This function enables youto prog ram an alertfor
yo ur favo rite artis ts,tr ac ks orspor tingevents.
Mu sic aler ts can besave dwhils ta tra ck isbeing
pla yedand spor taler tscan besave ddur ing a
liv ega me. Youcan also spec ifyspor taler tsvia
th emenu option .The system then con tinuousl y
sear ches thro ugh allthech ann els. Ifamat chis
fo und withast or ed aler t,yo uwill beinformed .
Se tting music and sportaler ts
Mul timedi asy stem:
4 Radio 5
Þ Radio Source
5 SiriusXM Radio5
Z Option s
5 Alert forArtist, Son g& Sport ingEven t
Se tting amusic alert #
Select AddNew Alert.
or #
Select Manage Artist &Son gAlert s. #
Select ¥Option s.
The follo wing option sar eav ailable:
R Mark ThisEntry
R Unmar kThis Entry Mult
imed iasystem 295

R
freq uent operation inmount ainouste rrain or
on poor road sur faces
R whe nth eengine isoftenleft idling forlong
per iods
R oper ation inpar ticula rly dus tycond ition s
and /orif air -rec ircula tion mod eis freq uen tly
used
In these orsimilar operating conditions ,ha ve the
int erior airfilt er ,engin eair clean er,engin eoil
and oilfilt er etc. chang edmor efreq uent ly.The
tir es mus tbe checkedmor efreq uentl yif th e
ve hicle isoper ated under increased loads. Fur‐
th er information canbeobt ained ataqu alif ied
spec ialistwo rkshop. Batt
erydisconne ctionperiods The
ASSYSTPL US service interva ldispla ycan
calc ulateth eser vice duedateonl ywhen the
batt eryis con nected. #
Notedown theser vice duedatedispla yedon
th eins trument displaybef orediscon necting
th ebatt ery(/ page300). Engine
compartment Opening
andclosing thehood &
WARNIN GRisk ofacci dent dueto driv‐
ing withth ehood unlocked
The hood mayopen andblockyo ur vie w. #
Neverre lease thehood when driving. #
Beforeev erytrip, ensur eth at thehood
is loc ked. &
WARNIN GRisk ofacci dent andinjury
when openingand closingthehood
The hood maysuddenl ydr op intoth eend
position .
Ther eis arisk ofinjur yfo ran yone inthe
hood's rang eof mo vement. #
Donotopen orclose thehood ifth er e
is aper son inthehood's rang eof mo ve‐
ment. &
WARNIN GRisk ofburnswhen opening
th ehood
If yo uopen thehood when theengine has
ove rheat edorwhen ther eis afire inthe
engine compartmen t,th efo llo wing situat ions
ma yocc ur:
R Youco uld come intoco ntact withho t
ga ses.
R Youco uld come intoco ntact withot her
ho t,escaping operating fluids. #
Beforeopen ingthehood, allowthe
ove rheat edengine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN GRisk ofinju rydue tomo ving
par ts
Com ponents intheengine compartmen tma y
con tinue running orstar tup sudden ly,ev en if
th eignition isswitc hedoff. Maint
enanc eand care30
1

Ve
hicl eswith automatic transmiss ion Pe
rm itted towing methods
Bo th axle son
th egr ound Ye
s,maximum 31mile s
(50 km) at31 mp h(5 0km/h)
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s,ifth esteer ing wheel is
fi xe din thecent erposition
wit hast eer ing wheel lock 4MA
TICvehicl es Pe
rm itted towing methods
Bo th axle son
th egr ound Ye
s,maximum 31mile s
(50 km) at31 mp h(5 0km/h)
Fr ont axle
ra ised No
Re ar axle
ra ised NoTo
tow wit hara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page32 7). #
Mak esur eth at thebatt eryis con nect edand
ch arge d.
Obser vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D
% Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e329). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n. *
NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distance of30 miles(50 km)
mu stnotbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If ano ther vehicle istow- star tedor towe d
aw ay,its weight mustno texc eed theper mis‐
sible gross mass ofyour ow nve hicle, other‐
wise thefo llo wing could occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nro llo ver. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed 328
Breakdo wnassis tance

th
eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page368). #
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page33 1). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page69). #
Donotactiv ateth eHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page87 ). #
Deac tivateAc tiveBr ak eAssi st
( / pag e18 2). #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R The ignit ionisswitc hedoff.
R The brak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R The ener gysupp lyor theon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. #
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely beforeto wing theve hicle
aw ay. *
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. Lo
adi ng the vehicl efo rtr ans port #
Obser vetheno teson towing away
( / pag e328). #
Connec tth eto w bar totheto wing eyein
or der toload theve hicle. #
Vehicl eswith automatic transmiss ion:
shif tth eaut omatic transmiss iontoposition
005C. Br
eakdo wnassis tance 32
9

%
Ve
hicl eswith automatic transmiss ion:
th eaut omatic transmiss ionmaybe lockedin
position 005Dintheeve ntofdama getothe
electr icalsystem. Toshif tto 005C ,pr ov ide the
on-boar delectr icalsystem withpo we r
( / pag e325). #
Load theve hicle ontoth etra nspor ter. #
Vehicl eswith automatic transmiss ion:
shif tth eaut omatic transmiss iontoposition
005D. #
Use theelectr icpar king brak eto secur eth e
ve hicle agains tro lling away. #
Onlysecur eth eve hicle bythewheels.
Ve hicl eswith ADSPL US (Adap tiveDam ping
Sy stem PLUS) &
WARNIN GRisk ofan acci dent when
tr ansp orting vehicles withAd aptive
Dam pingSy stem PLUS
When transpor tingvehicles withAd aptive
Dam pingSy stem PLUS, theve hicle/tr ailer
combination maybegin torock and star tto
skid. #
When transpor ting,ensur eth at:
R The vehicle hasbeen loaded onto
th etranspor tercor rectl y
R The vehicle issecur edatall four
wheel swit hsuit able tensi oni ng
st ra ps
R The maximum permissible speedof
35 mph(6 0km/h) isno texc eeded
when transpor ting *
NO
TEDama getotheve hicle from secur‐
ing itincor rectl y #
Afterloa ding, theve hicle mustbe
secur edon allfour wheel s.Ot her wise,
th eve hicle could bedamag ed. #
Aminimum distance of8in (20 cm)
up wa rdsand 4in (10 cm) down wards
mus tbe kept tothetranspor tplatf orm. #
Secur eth eve hicle onallfour wheel saf te r
loading . 4MA
TICvehicl es/vehicl eswith automatic
tr ansmiss ion #
Mak esur eth at thefront and rear axle scom e
to rest on thesame transpor tatio nve hicle.
* NO
TEDama getothedr ivet ra in due to
inc orrect pos itioning #
Donotpos ition theve hicle abovethe
connecti onpointofthetranspor tve hi‐
cle. 330
Breakdo wnassis tance

No
teson windshield washer fluid Obser
vetheno teson oper ating fluids
(/ page36 9). &
WARNIN G‑Ri sk offire and injuryfrom
wind shieldwa sher concen trat e
Wi ndsh ield wa sher concen trat eis highly
fl ammab le.Itcoul dign ite if it com esinto
con tact with hotengine component partsor
th eex haus tsy stem. #
Mak esur eth at no wind shieldwa sher
concen trat espills outnext to thefiller
open ing. *
NO
TEDama getotheex terior lighting
due touns uitable windshieldwa sher fluid Uns
uitable windshieldwa sher fluid maydam‐
ag eth eplas ticsur face oftheex terior light‐
ing. #
Onlyuse windshield washer fluid whic h
is also suitable foruse onplastic sur fa‐
ces, e.g.MBSumm erFitor MB Winter‐
Fit. *
NO
TEBlocked spr aynozzl escau sed by
mixing windshieldwa sher fluids #
Donotmix MBSum merFitand MBWin‐
te rFit withot her windshield washer flu‐
ids. Do
notuse distilled orde- ionizedwa ter.Ot her‐
wise, thefill le ve lsen sor maybe trigg ered erro ‐
neou sly.
Re comme ndedwindsh ield wa sher fluid:
R Abo vefreezing point:e.g. MBSummerFi t
R Belo wfreezing point:e.g. MBWinterFi t
Fo rth ecor rect mixi ngratio ,re ferto theinf orma‐
tion ontheantif reeze container .
Mix washer fluid withwind shieldwa sher fluid all
ye ar round . Re
frig er ant No
teson refrig er ant
Obser vetheno teson oper ating fluids
(/ page36 9). *
NO
TEDama gedue toinc orrect refrig er‐
ant If
anon-appr ovedre frig er ant isuse d,thecli‐
mat econ trol system maybe damag ed. #
USA:use onlyR‑1 34a refrig er ant. #
Canada: useonlyR‑1 234yf refrig er ant. *
NO
TEDama getotheclimat econ trol
sy stem due toinc orrect refrig er ant com‐
pr essor oil #
Onlyuse refrig er ant com pressor oilthat
has been approvedby Mer cedes-Ben z. #
Donotmix theappr ovedre frig er ant
com pressor oilwithadif fere nt refrig er‐
ant com pressor oil. Wo
rkon theclimat econ trol system maybe car‐
ri ed out onlyby aqu alif ied spec ialistwo rkshop.
All appli cable regulations, aswellas SAEstand‐
ar dJ63 9,mus tbe adher edto.
The information labelforth eclimat econ trol sys‐
te m rega rding there frig er ant type andthere frig‐ Te
ch nica lda ta 37
5

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Á Key NotDetected (red dis‐
pla ymessag e) *T
heSmar tKey canno tbe detected and mayno long erbe intheve hicle.
The Smar tKey isno long erintheve hicle andyouswit choffth eengine:
R Youcan nolongerst ar tth eengine.
R Youcan notcen trally lockth eve hicle. #
Ensur eth at theSmar tKey isin theve hicle.
If th eSmar tKey detection functi onhasa mal functi ondueto ast ro ng radio signal source: #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
PlacetheSmar tKey inthemar kedspace forst ar tin gth eengine withth eSmar tKey (/ pag e13 3).
Á
Don't ForgetYour Key *A
warning tone also sou nds. Thismes sage reminds youto take your Sm artK ey wit hyo uwhen youlea vetheve hicle.
Place theKey inthe
Marked SpaceSeeOpera-
tor's Manual *S
mar tKey detection ismal functi oning. #
Chang eth elocation oftheSmar tKey intheve hicle. #
Place theSmar tKey inthemar kedspace forst ar tin gth eengine withth eSmar tKey (/ pag e13 3). 38
4
Dis play messa gesand warning/ indic ator lam ps

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Ù St eering Malfunct ionStop
Immediately SeeOpera-
tor's Manual *T
hesteer ing ismalfunct ioning.Steer ing capability issignif icantlyim pair ed. &
WARNIN GRisk ofacci dent ifsteer ing capability isim pair ed
If th esteer ing does notfunc tion asintended, theve hicle's operating safetyis jeopar dized. #
Pull overand stop theve hicle safely assoon aspossible, paying attention toroad and traf fic condi tions.
Do notcontinu edr ivi ng und eranycir cums tances. #
Consu ltaqu alif ied spec ialistwo rkshop. 0051
*A
tle as tone door isop en. #
Close alldo ors.
0083 *T
hehood isopen. &
WARNIN GRisk ofacci dent dueto driving withth ehood unlocked
The hood mayopen andblockyo ur vie w. #
Neverre lease thehood when driving. #
Beforeev erytrip, ensur eth at thehood isloc ked. #
Stop theve hicle immediat ely,pa ying attention toroad and traf fic condi tions. #
Close thehood. Displa
ymessag esand warning/ indic ator lam ps 389

1,
2, 3...
4MA TIC
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>147
12 Vbatt ery
see Battery(v ehi cle)
12 Vso cket
see Socket(1 2 V)
36 0° Camer a
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>193
Opening thecamer aco ver(r ear view
camer a).......... ........... ............................ 195
Sel ecting avie <005A001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 195
Se tting favo rite s.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 195 A
A/C funct ion
Ac tivati ng/d eactiv ating (MBUX mul‐
tim ediasystem) ...... ........................... ....1 27
Swi tching on/of f(contr olpa nel )........... 127
ABS (Anti-lockBr ak ing System) ...............1 60
Ac celer ation
see Kickdo wn Ac
ciden tand Break down Manag e‐
men t
Mer cedesme connect..................... ...... 275
Ac ous ticlocking verificat ion signa l
Ac tivati ng/d eactiv ating........... ................65
Ac tiv atin g/deac tivatin gaut omati c
vo lum eadj ustm ent
Bur mes ter®
sur round soun dsy stem.. ...298
Ac tiv eBli nd Spo tAs sist
Br ak eap plica <0057004C00520051001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> ..184
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011>183
Sy stem limit ations. ........................... ..... 183
Ac tiv eBr ak eAs sist
Fu nctio n/no tes.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 178
Se tting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 182
Ac tiv eDi stance AssistDI ST RO NIC
Ac tiveEmerg encyStop Assis t................ 176
Ac tiveLa ne Chang eAssi st<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 177
Callin gup aspee d.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 170
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>167
Incr easi ng/decr easingspeed ............. ... 170
Re quiremen ts.................................. ...... 170
Ro ute-based speedadap tatio n.............. 172
St eer ing wheel buttons... .................. ..... 170 St
or ing aspeed. .................................... 170
Swi tching off/de activating ........... ......... 170
Swi tching on/a ctivating<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 170
Sy stem limit ations. ................................ 167
Ac tiv eEme rgency Stop Assis t.. ................ 176
Ac tiv eLan eCha ngeAs sist
Ac tivati ng/d eactiv ating........... ..............178
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>177
Ac tiv eLan eKe eping Assist
Ac tivati ng/d eactiv ating........... ..............187
Ac tivati ng/d eactiv ating thewa rning.... .188
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>185
Sy stem limits. ........................................1 85
Ac tiv ePa rking Assis t
Ex itin gapar kingspace. ........................ 202
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>199
Pa rking. .................................................2 01
Sy stem limit ations. ................................ 199
Ac tiv eSe rvice System PLUS
see ASSYST PLUS
Ac tiv eSpe edLimit Assist
Dis play <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 171
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011>171 44
0
Inde x