tow MERCEDES-BENZ C CLASS 2021 Service Manual

R
The engine andtransmission areat nor mal
oper ating temp eratur e.
* NO
TEIncr eased weardue tooptimized
acceler ation When
pulling away wit hop tim ized acceler a‐
tio n,all com ponentsof thedr ivet ra in are
subje cted toave ry high load.
This canlead toinc reased component wear. #
Donotalw ayspull away wit hop tim ized
acc eleration. #
Engage the005B drive position (/page14 5). #
Movethesteer ing wheel tothest ra ight -
ahead position. #
Selec tth espor tiestav ailable drive pr ogram
B orC(/ page14 2). #
Deactiv ateESP ®
(/ page16 2). #
Depr essand hold thebr ak epedal firm lywith
yo ur leftfo ot . #
With your right foot ,full ydepr esstheaccel‐
er ator pedal. #
Afterno mor eth an five seconds, take your
lef tfo ot quickl yof fth ebr ak e, but keep the
acc elerat orpedal depresse d.
The vehicle pullsaway atmax imum acceler a‐
tio n. #
Swit chon ESP ®
once theaccelera tionproce‐
dur eis com plete.
Endin gop tim ized acceler ation #
Remo veyour foot from theacceler ator pedal. #
React ivat eth eES P®
.
% Afteryo upull away wit hop tim ized accelera‐
tio n,com ponentsof thedr ivet ra in can
becom eve ry hot,whic hmeans that opti‐
miz edacc eleration values maybe reac hed
ag ain onlyafte ra fe w min utes. No
teson driving &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal. This
jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. &
WARNIN GRisk ofacci dent dueto inc or‐
re ct foot we ar
In cor rect foot we arinc ludes, forex am ple:
R Shoes withplat form soles
R Shoes withhigh heels
R Slipper s #
Alw ayswe arsuit able foot we arso that
yo ucan operat eth epedals safely. 13
6
Driving and parking

&
WARNIN GRisk ofacci dent andinjury
due tochildr enleftunat tende din the
ve hicle
If ch ildr enarelef tunsuper visedintheve hi‐
cle, they cou ld,in pa rticular :
R open doors,ther eb yendang ering other
per sons orroad user s.
R getou tand bestru ck byoncom ingtraf‐
fi c.
R ope rate vehicle equipment andbecome
tr apped, forex am ple.
In addit ion,th ech ildr encould alsosetth e
ve hicle inmo tion, forex am ple by:
R releasing thepar king brak e.
R chang ingthetra nsmiss ionposition .
R star tin gth eve hicle. #
Neverlea vechildr enunat tende din the
ve hicle. #
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. #
Keep theve hicle SmartKey out ofreac h
of childr en. Use
theDIRE CTSELECT leve rto switc hth e
tr ans missi on positio n.Thecur rent trans mis sion
po sitio nis displ ayed inthemultifunc tiondispla y. 005D
Park position
005E Reversege ar 005C
Neut ral
005B Drive po sitio n
En gaging reve rsege ar R #
Depr essthebr ak epedal andpush the
DIR ECT SELEC Tleve rupw ards pas tth efirs t
point ofresis tance.
En gaging neutr alN #
Depr essthebr ak epedal andpush the
DIR ECT SELEC Tleve rup ordown tothefirs t
point ofresis tance.
% Toshif tint oneutr al005C withth eignition on,
push theselect orleve rup ordown forse v‐
er al seconds tothefirs tpo int ofresis tance.
Sub sequently releasing thebr ak epedal will
allo wyo uto mo vetheve hicle freel y,e.g. topush
it or tow itaw ay.
Pr ocee das follo ws ifyo uwa nttheaut oma tic
tr ansm ission toremain inne utr al005C 005C,
evenif
th eignit ionisswitc hedoffor thedr iver' s
door isopened : #
Dep ress thebr ak epedal andengageneutral
005C when theve hicle isat ast ands till. 14
4
Driving and parking

#
Chec kif th etra nsmit terfr eq uency ofthe
re mo tecontr olha sth efreq uency rang eof
280 to868 MHz.
Ra dio equipment approval num ber:
R NZLM UAHL5 (USA)
R 4112 A-MU AHL5 (Canada ) #
Press and hold button1, 2or3 that you
wish toprog ram.
Indicat orlam p4 flashes yello w.
% Itcan take up to20 seconds beforeth eindi‐
cat orlam pflashes yello w. #
Release thepr ev iousl ypr essed button.
Ind icat orlam p4 con tinues toflash yello w. #
Point remo tecontr ol5 from adi st anc eof
0. 4in (1 cm )to 3in (8 cm) towa rdsbutt on
1, 2or3. #
Press and hold button6 ofremo tecontr ol
5 unti lone ofthefo llo wing signalsappear s:
R Indicat orlam p4 light sup green contin‐
uousl y.Progr amming iscom plete.
R Indicat orlam p4 flashes green .Pr o‐
gr ammi ngwassuccessful. Addition ally,
sync hronization ofthero lling code with
th edoor system mus talso becar ried out. #
Ifindicat orlam p4 does notlight uporflash
gr ee n: repeat thepr ocedur e. #
Release allofthebutt ons. %
The remo tecontr olforth edoor drive is no t
included inthescope ofdeliv eryof the
ga rage door opener .
Sync hronizing thero lling code
Re quirement s:
R The door system uses aro lling code.
R The vehicle mustbe within rang eof the
ga rage door ordoor drive.
R The vehicle aswellas per son sand obje cts
ar elocat edouts idethera ng eof mo vement
of thedoor . #
Press thepr ogr amming buttononthedoor
dr ive unit.
Init iateth ene xt step within appr oximat ely
30 seco nds. #
Press prev iousl ypr og rammed button1, 2
or 3 repeat edlyuntil thedoor closes.
When thedoor closes, progr amming iscom‐
ple ted.
% Please alsoread theoper ating instruction s
fo rth edoor drive. Dr
iving andparking 15
3

%
Ifth ebatt eryis se verely disc ha rged ,th e
function forde tecting acoll ision on apa rked
ve hicle isaut omaticall ydeactiv ated tofacil i‐
ta te thene xt engine star t.
Sy stem limit s
De tection maybe restrict ed inthefo llo wing sit‐
uation s:
R The vehicle isdamag edwithout impact, e.g.
if an outside mirroris torn offor thepaint is
damag edbyaSm artK ey
R Animpa ct occu rsat low spee d
R The electric par kingbr ak eis no tapplied No
teson par king theve hicl efo ran extended
per iod If
yo ulea vetheve hicle parkedfo rlong erthan six
we eks,itma ysuf ferdama gethro ugh disus e.
The 12Vbatt eryma yalso beimpair edordam‐
ag ed byhea vydisc harging.
% Further information canbeobt ained ata
qu alif ied spec ialistwo rkshop. St
andb ymode (ext ens ion ofthe star terbat‐
te ry 's per iod out ofuse) St
andb ymode function
% This function isno tav ailable forall model s.
If standb ymode isact ivat ed, energyloss willbe
min imiz eddur ing ex tende dpe riods ofnon- oper‐
ation.
St andb ymode isch aract erize dby thefo llo wing:
R The star terbatt eryis preser ved.
R The maximum non-opera tionaltime appear s
in themedia display.
R The conn ection toonline services isint erru p‐
te d.
R The ATA(anti-t heftal ar m system) isuna vaila‐
ble.
R The interior motion sensor and tow- aw ay
alar mfun ction sar eno tav ailable.
R The function forde tecting collisions ona
pa rked vehicle isno tav ailable. If
th efo llo wing condition sar efulf illed, standb y
mode canbeact ivat ed ordeac tivated usin gth e
multime diasystem:
R The engine isswitc hedoff.
R The ignition isswitc hedon.
Ex ceeding theve hicle's displayednon -oper a‐
tion altime maycause inconvenience, i.e.it can‐
no tbe guarant eedth at thest ar terbatt erywil l
re liably star tth eengine.
The star terbatt erymus tbe charge dfirs tin the
fo llo wing situat ions:
R The vehicle's non-oper ational timemustbe
ex tende d.
R The Batte ryCh arg eInsu fficie ntfor Stand by
Mod emes sage appear sin themedia display.
% Standb ymode isaut omat icallydeac tivated
when theignition isswitc hedon.
Ac tiv atin g/deac tivatin gst andb ymode
Mul timedi asy stem:
4 Vehicle 5
î Vehicle Setting s
5 Standby Mode
% This function isno tav ailable forall model s. Dr
iving andparking 15
7

The
driven speed isadjus tedwhen theve hicle is
le ve lwit hth etraf fic sig nat thelat est.In the
case ofsig ns indi cati ngentr yint oan urb anarea ,
th espeed isadap tedaccor dingtothespeed
per mitt edwithin theurban area. The speed limit
displa yin theIns trument Displayis alw aysupda ‐
te dwhen theve hicle isleve lwit hth etra ffic sign .
If th er eis no speed restriction onanunlimited
st re tchof road (e.g.on afree wa y), there com‐
mend edspe edisau tomatical lyadop tedas the
st or ed speed. Thesystem uses thespeed stor ed
on anunlimit edstre tchof road asthere com‐
mend edspe ed. Ifyo udo notalt er thestor ed
speed onanunlimit edstre tchof road, there c‐
omme ndedspeedis80 mph(1 30 km/h) .
If Ac tiveDis tance AssistDIS TRONI Cha sbe en
pu tint opa ssi ve mode bypressing theacceler a‐
to rpeda l,onl yspee dlimi tswhi charehigh er
th an these tspeed areadop ted.
Obser vetheno teson driving systems andyour
re sponsibili ty;yo uma yot her wise failto recog‐
nize dangers(/ page 158). Sy
stem limit s
The system limits ofTraf fic Sign Assistappl yto
th ede tection oftraf fic sig ns .
Spee dlimits below 12mp h(20 km/h) areno t
aut omaticall yadop tedby thesy stem asthe
st or ed speed. Temp oraryspeed restrictions (e.g.
fo ra cer tain tim eor due towe ather condition s)
can notbe proper lyde tected bythesy stem. The
maximum permissible speedapplying toave hi‐
cle withatrailer isno tde tected bythesy stem.
Ad jus tth espeed inthese situation s. &
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R atspee dlimit sbelo w12 mp h(20 km/h)
R inwe tcond itions orinfog
R when towing atrailer #
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. #
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation
When ActiveDis tance AssistDIS TRONI Cis acti ‐
va ted, theve hicle speed willbeadap tedaccor d‐
ing lyto thero uteev ent sahead. Dependingon
th edr ive pr og ram sele cted, theve hicle negoti‐
at es aro uteeve ntaheadin an eco nomi cal,com‐
fo rtable ordynam icman ner.When thero ute
eve nthasbe en passe d,theve hicle acceler ates
ag ain tothestor ed speed. Thesetdis tance to
th eve hicle infront, vehicles detected aheadand
spe edrestrictions aheadar eta ke nint oacco unt.
Yo ucan activat eand deac tivatero ute-based
spee dadap tatio nin themultimedia system
(/ page17 3).
Th efo llo wing routeeve nts areta ke nint o
acco unt:
R Curves
R T-int ersect ions,ro und about sand tollplazas
R Turnsand exits 17
2
Driving and parking

Ac
tiv eLan eCha ngeAs sist Fu
nction ofActiv eLan eCha ngeAs sist
Ac tiveLa ne Chang eAssi stsuppor tsthedr iver
when chang inglane sby appl ying steer ing torq ue
if th edr iver oper ates atur nsignal indicat or.
Obser vetheno teson driving systems andyour
re sponsibili ty;yo uma yot her wise failto recog‐
nize dangers(/ page 158).
Assi stanc ewhen chang inglane sis prov ided ifall
th efo llo wing condition sar eme t:
R Youar edr ivin gon afree wa yor road with
mult iplelane sin thedir ect ion oftrav el.
R The neighbor inglane issepar ated byabr o‐
ke nlane ma rking.
R Novehicle isde tected intheadjacen tlane.
R The vehicle speed isbe tween 50mph
(80 km/ h)and 110mp h(1 80 km/h) .
R ActiveLa ne Chang eAssi stisswitc hedonin
th emultimedia system.
R ActiveSt eer ing Assis tis activ ated and activ e.
If no vehicle isde tected intheadjacen tlane and
a lane chang eis per mitted, thelane chang e begin
saf te rth edr iver has activ ated thetur nsig‐
nal indicat or.This issho wntothedr iver wit ha
gr een arro w ne xt to the± steer ing wheel
symbol. Themessag e,forex am ple, also
appear s.IfAc tiveLa ne Chang eAssi sthas been
activ ated withth etur nsignal indicat orbut alane
ch ang eis no timm ediat elyposs ible, agr ay arrow
appear sne xt to the± steer ing wheel symbol,
whic hre mains green.
When thelane chang eassis tance star ts,th etur n
signal indicat orisaut omaticall yactiv ated along
wit hth edispla yin themultifunc tiondispla y.
If th eassis tance grap hicis sho wnwhen chang ‐
ing lane s,an addit ionalarrow appear sin itpoin t‐
ing towa rdsth eadjacen tlane (/page16 7).
If alane chang eis no tposs ible, thear row is
fa ded outafte ra fe w sec ond sand ane wlane
ch ang emus tbe init iated. Animm ediat elane
ch ang eis on lypo ssible on free wa ysec tion s
wit hout speedlimi ts.
If th esy stem isim pair ed,ActiveLa ne Chang e
Assi stma ybe canceled .If it is canceled ,th e
messa geappear sin themultifunc tiondispla y. In
addi tion, awa rning tone maysou nd, depend‐
ing onthesituation . &
WARNIN GRisk ofacci dent whench ang ‐
ing lane toan occ upied adjacentlane
Lan eChan geAssi stcanno tal wa ys cle arly
de tect ifth eadjacen tlane isfree.
The lane chang emigh tbe init iated although
th eadjacen tlane isno tfr ee. #
Beforech ang inglane s,mak esur eth at
th eneighbor inglane isfree and ther eis
no dang ertoother road user s. #
Mon itor thelane chang e. &
WARNIN GRisk ofacci dent ifLane
Ch ang eAssi stune xpectedl yst ops func‐
tionin g
If th esy stem limit ations forLane Change
Assis tha ve been reac hed, ther eis no guar‐
ant eethat thesy stem will remain active.
Lane ChangeAssis tcanno tth en assis tyo u
by appl ying steer ing torq ue. Dr
iving and parking 17
7

%
The turnsignal indicat orisswitc hedonaut o‐
matically whenthepar king procedur e
begins.
Yo uar ere sponsible forsele cting thetur nsignal
indicat orinaccor dance withth etraf fic condi ‐
tions .If neces sary,select thetur nsignal indica‐
to raccor dingly. &
WARNIN GRisk ofacci dent dueto vehi‐
cle swinging outwhile parking orpulli ng
out ofapar king space
While parking orexitin gapar kingspace, the
ve hicle swings outand candrive ont oar eas
of theonc oming lane.
This could cause youto coll ide wi th object s
or other road user s. #
Payatt ention toobject sand other road
user s. #
Wher enec essar y,stop theve hicle or
cancel thepar king procedur ewit h
Ac tivePa rking Assist. #
If,forex am ple, thePlease Engage Reverse
Gear messag eappear sin themedia display: select
thecor responding transmission posi‐
tion.
The vehicle drives intoth eselect edpar king
space.
% During thepar king procedur ewit hAc tive
Pa rking Assist, th elane markings aredis‐
pla yedin green inthecamer aimag e.
On com pletion ofthepar king procedur e,the
Ø Parking AssistFinished, TakeContr olof
Vehicle displaymessag eappear s.Fu rther
maneuv ering mayst ill be nec essar y. #
Aftercom pletion ofthepar king procedur e,
saf eguar dth eve hicle agains tro lling away.
When requ ired bylegalrequ iremen tsor local
con dition s:tur nth ewheels towa rdsth ecurb.
% Youcan stop theve hicle andchang eth e
tr ans missi on positio ndu ring thepar king pro‐
cedur e.The system then calculat esane w
ve hicle path.Ifno newvehicle pathis availa‐
ble, thesy stem can chang eth etransmission
position again orcanc elthepar king proce‐
dur e. Exiting
apar king space withAc tiv ePa rking
Assis t
Re quirement s:
R The vehicle hasbeen parkedwit hAc tive
Pa rking Assist.
Please note that youar ere sponsible forth eve hi‐
cle and surround ingsdur ing theent ire par king
pr ocedur e. #
Startth eve hicle. 202
Driving andparking

If
th era dar sensor sar eobs truct edbyvehicles
or other object s,de tection isno tpos sible.
Cr oss Traf fic Aler tis acti veund erthefo llo wing
con dition s:
R Ifth eve hicle isbac king upatwa lkin gpace.
R Maneuv ering assis tance isacti vated
( / pag e205).
% Also obser vetheins truction son Blind Spot
Assis tand ActiveBli nd Spo tAssi st
( / pag e18 3).
Sy stem limit s
Cr oss Traf fic Aler tis no tav ailable onincline s.
Ac tiv atin gor deac tivatin gmane uvering
ass ista nc e
Mu ltimed iasystem:
4 Vehicle 5
k Assist ance
5 Camera &Parkin g5
Maneuverin gAssist . #
Activate0073 ordeacti vate 0053 thefunc tion.
% Maneuv ering assis tance mustbe activ efo r
th efunc tion ofDrive Aw ayAssi st
( / pag e204) andCross Traf fic Aler t
(/ page 204) . Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (/page32 7) and the
ins truct ions forto wing withbo th axle son the
gr ou nd (/ page 328). Dr
iving andparking 205

Inf
orma tion onNearField Comm unication
(NFC)
NFC enabl esshor t-ra ng ewi reless datatransf er
or (re)con nection ofamobile phonewit hth e
multime diasystem.
The follo wing functionsar eav ailable without
ha vin gaut hor izedamobi lephon e:
R Trans ferring aURL tobe viewe din themulti‐
media system (see themanuf acturer'soper‐
ating instruction s).
Fu rther information canbefound at:ht tp s://
www .merced es-ben z-mob ile.com/
Using amob ilephone withNe arField Com‐
mu nicat ion(NFC)
Re quirement s:
R NFC isact ivat ed on themobile phone(see
th emanuf acturer'soper ating instruction s)
R The mobile phone's screen isswitc hedon
and unloc ked(see themanuf acturer'soper‐
ating instruction s) #
Toconnect amob ilephone: open stow age
com partment cover1. #
PlacetheNFC interface ofthemobile phone
(see manuf acturer'soper ating instruction s)
on logo 2ontheinside oftheco ver.
The mobile phoneisconn ectedtothemulti‐
media system. #
Tochang emobi lephone s:pla cetheNFC
ar ea ofthemobile phone(seemanuf actur‐
er's oper ating instruction s)on NFC logo2.
If th emobile phonehasalready been author‐
ized onthemultimedia system, itis no wcon ‐
nect ed.
If th emobile phoneisaut hor ized onthemul‐
timedia system forth efirs ttim e,itis conne c‐
te daf te rconf irming themobile phone
ins truction s(see themanuf acturer'soper at‐
ing instruction s).
Fu rther information canbefound at:
ht tp s:// www .merced es-ben z-mob ile.com/
Se tting there cep tion andtrans mis sion vol‐
um e
Re quirement s:
R The mobile phoneis aut hor ized
(/ page258) .
Multime diasystem:
4 Phone 5
Z Option s5
Phone
This function ensur esoptimal languag equ alit y. Multimedia
system 26
1

Ac
cep ting/r eject ingtheda ta protection reg‐
ulat ions
A messag ewit hth edat apr otect ion regulations
appear s. #
Select Accept &Start .
or #
Select Decline &End.
Exiting AppleCarPla y® #
Press the00E2 buttononthemultifunc tion
st eer ing wheel, forex am ple.
% IfApp leCarPla y®
wa sno tdispla yedin the
fo re grou nd before discon necting,theappli‐
cation star ts inthebac kground when recon‐
nect ed.Youcan callupApple CarPla y®
in
th emain menu.
Calling upApple CarPla y®
sound settings
Multimedia system:
4 Connec t5
Apple CarPlay 5
Sound #
Select thesound menu(/page29 7). Ending
AppleCarPla y®
Multimedia system:
4 Connec t5
Apple CarPlay #
Select Disconnect.
The connect ionisended.
The mobile phonecontinues tobe supplied
wit helect ricity .
or #
Disco nnect thecon nect ingcable between
th emobile phoneandmultimedia system.
Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle is
st atio nary. Andr
oidAuto Andr
oidAutoove rview &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle when
driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Mobile phonefunctionscan beused with
An droid Autousin gth eAn droid oper ating sys‐
te m on themultimedia system. Itis oper ated
using thecent ralcon trol elemen tor voice con ‐
tr ol system. Youcan activat eth evo ice con trol
sy stem bypressing andholding the00E3 button
on themultifunc tionsteer ing wheel.
Onl yone mobile phoneatatime canbecon nec‐
te dvia Android Autowit hth emultimedia sys‐
te m. Mul
timedi asy stem 269