oil MERCEDES-BENZ C CLASS 2021 Owners Manual

#
Release thebr ak epedal. #
Switc hth eignition off.
% Ifyo uth en exitth eve hicle leaving the
Smar tKey intheve hicle, theaut omatic trans‐
mission remains inneutr al005C.
Eng aging parkpositio nP #
Obser vetheno teson par king theve hicle
(/ page15 0). #
Dep ress thebr ak epedal untiltheve hicle
comes toast ands till. #
When theve hicle isat ast ands till,pr ess but‐
to n005D.
Whe nth etransmission positiondisplay
sho ws005D,th epar kposition iseng aged. Ifno
tra nsmiss ionposition display005D appear s,
secur eth eve hicle topreve ntitfrom rolling
aw ay.
% Dep endingonthesituation ,it ma yta ke a
shor ttime until005Diseng aged. Ther efor e,
alw ayspa yatt ention tothetra nsmiss ion
position display. Pa
rk position 005Diseng aged aut omatic allyif one
of thefo llo wing condition sis me t:
R Youswit choffth eignition whentheve hicle
is statio naryand thetransmission positionis
005B or005E.
R Youopen thedr iver's door when theve hicle
is at ast ands tillor when drivin gat ave ry low
speed andthetransmission positionis005B or
005E.
% Tomaneu verwit han open driver's door ,
open thedr iver's door while atast ands till
and engagetrans miss ionposit ion005Bor005E
ag ain.
Eng agin gdr ive posi tion D #
Depress thebr ak epedal andpush the
DIR ECT SELEC Tleve rdo wn pas tth efirs t
point ofresis tance.
Whe nth eaut omatic transmiss ionisin transmis‐
sion position 005B,itshif tsthege arsaut omat i‐
call y.This depends, amongother things ,on the
fo llo wing fact or s:
R The select eddrive pr ogr am
R The position oftheaccelera torpeda l R
The driving speed Pr
obl ems with thetransm ission Th
etransm ission hasafa ulty gear shif t
Po ssible cause:
R The transmission islosing oil. #
Have thetra nsmiss ioncheckedat aqu alif ied
spec ialistwo rkshop immediat ely.
The accel eration charact eristics getwo rse,
and thetransm ission nolong ershif ts.
Po ssible cause:
R The transmission isin emer gency operati on
mod e:itis only possi ble to shif tto one gear
and reve rsege ar. #
Pull overand stop theve hicle safely assoon
as possible, paying attention toroad and traf‐
fi c condi tions. #
Shif tth etra nsmiss iontoposition 005D. #
Switc hof fth eengine. #
Waitat leas tte nseco nds. Dr
iving and parking 14
5

&
WARNIN GRisk ofacci dent dueto
re strict ed detection perform anc eof vehi‐
cle sensor sand camer as
If th ear ea around vehicle sensor sor cam‐
er as isco vered, damag edordir ty,cer tain
dr ivin gand safetysy stems cann otfunction
cor rectly .The reisarisk ofan accident. #
Keep thear ea around vehicle sensor s
or camer asclear ofanyobs tructions
and clean. #
Have damag eto thebum per,ra diat or
gr ille orstone chipping inthear ea of
th efront and rear wind owsrepair edat
a qu alif ied spec ialistwo rkshop. Pa
rticular ly,ke ep thear eas around thesensor s
and camer asfree ofdir t,ice orslush
(/ page31 1).The sens orsand came rasmus t
no tbe coveredand thede tection rang es arou nd
th em mus tbe kept free. Donotatt achadd itiona l
lice nse platebrac kets, advertisemen ts,sticke rs,
fo ils orfoils toprotect agains tst one chipping sin
th ede tection rang eof thesensor sand camer as. Mak
esur eth at ther ear eno ove rhang ingloads
pr otru ding intoth ede tection rang e.
If th er eis damag eto abum perorthera diat or
gr ille, orafte ran impact, have thefunc tion of
th esensor sch eckedat aqu alif ied spec ialist
wo rkshop. Have damag eor stone chipping inthe
ar ea ofthecamer ason thewindshield andrear
wind owrepair edataqu alif ied spec ialistwo rk‐
shop. Ov
ervie wof driving systems anddriving
saf etysy stems R
ABS(Ant i-lockBra king System)
(/ page16 0)
R BAS(Bra keAssis tSys tem) (/ page16 0)
R ESP ®
(Electr onicStability Program)
(/ page16 0)
R ESP ®
Cr oss wind Assi st(/ pag e16 1)
R EBD (El ectr onicBra keforc eDis tribution)
(/ page16 2)
R STEER CONTR OL(/ page 162)
R HOLD functio n(/ page 162) R
HillSt artAs sis t(/ page16 3)
R ATTENTION ASSIST(/ page16 4)
R Cruise contr ol(/ page16 5)
R DYNA MIC BODY CONTR OL(/ page18 8)
R AIRMATIC (/ page 188)
Dr ivin gAss ista nce package
The follo wing functionsar epar tof theDr iving
Assis tance Packag e. Cer tain func tionsar eonl y
av ailable insom ecoun tries. Som efun ction sar e
also available without theDr iving Assistance
Pa ckag e, albeit withre strict ed functi onality.
R ActiveDis tance AssistDIS TRONI C
(/ page 167)
R ActiveSpe edLimi tAssi st(coun try- depend‐
ent )(/ page17 1)
R Route-based speedadap tatio n(co untr y-
dependen t)(/ page17 2)
R ActiveBr ak eAssi st(/ pag e17 8)
R ActiveSt eer ing Assis t(count ry-de pende nt)
(/ page 174)
R ActiveEmerg encyStop Assis t(countr y-
dependen t)(/ page17 6) Dr
iving and parking 15
9

R
freq uent operation inmount ainouste rrain or
on poor road sur faces
R whe nth eengine isoftenleft idling forlong
per iods
R oper ation inpar ticula rly dus tycond ition s
and /orif air -rec ircula tion mod eis freq uen tly
used
In these orsimilar operating conditions ,ha ve the
int erior airfilt er ,engin eair clean er,engin eoil
and oilfilt er etc. chang edmor efreq uent ly.The
tir es mus tbe checkedmor efreq uentl yif th e
ve hicle isoper ated under increased loads. Fur‐
th er information canbeobt ained ataqu alif ied
spec ialistwo rkshop. Batt
erydisconne ctionperiods The
ASSYSTPL US service interva ldispla ycan
calc ulateth eser vice duedateonl ywhen the
batt eryis con nected. #
Notedown theser vice duedatedispla yedon
th eins trument displaybef orediscon necting
th ebatt ery(/ page300). Engine
compartment Opening
andclosing thehood &
WARNIN GRisk ofacci dent dueto driv‐
ing withth ehood unlocked
The hood mayopen andblockyo ur vie w. #
Neverre lease thehood when driving. #
Beforeev erytrip, ensur eth at thehood
is loc ked. &
WARNIN GRisk ofacci dent andinjury
when openingand closingthehood
The hood maysuddenl ydr op intoth eend
position .
Ther eis arisk ofinjur yfo ran yone inthe
hood's rang eof mo vement. #
Donotopen orclose thehood ifth er e
is aper son inthehood's rang eof mo ve‐
ment. &
WARNIN GRisk ofburnswhen opening
th ehood
If yo uopen thehood when theengine has
ove rheat edorwhen ther eis afire inthe
engine compartmen t,th efo llo wing situat ions
ma yocc ur:
R Youco uld come intoco ntact withho t
ga ses.
R Youco uld come intoco ntact withot her
ho t,escaping operating fluids. #
Beforeopen ingthehood, allowthe
ove rheat edengine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN GRisk ofinju rydue tomo ving
par ts
Com ponents intheengine compartmen tma y
con tinue running orstar tup sudden ly,ev en if
th eignition isswitc hedoff. Maint
enanc eand care30
1

#
Push handle 1ofthehood catchupw ards
and liftth ehood untilitopens automaticall y.
Closing thehood #
Lowe rth ehood toaheigh tof aroun d8 in
(20 cm)and then allo witto fall, appl ying a
litt leforc eas youletit go. #
Ifth ehood canstill be lifte dslightl y,open
th ehood again and close itwit halittle more
fo rc euntil iteng ages cor rectl y. Engine
oil Chec
kingtheengine oilleve lusing theoil
dip stick &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. Re
quirement s:
R The engin ehas anoildips tick.Ifno t,th e
engine oilleve lcan becheckedonl ywit hth e
on-boar dcom puter(/ page304) . Depending
ontheengine, theoil dips tickma ybe
ins talled intheengine compartmen tin dif fere nt
lo cati ons.
The waitin gtim ebef orech ecking theoil leve l
when theengine isat nor mal oper ating temp era‐
tur eis five minut es. #
Park theve hicle onaleve lsur face. #
Pulloil dips tic k1 outand wipe off. Ma
intena nce and care303

#
Slowly slide oildi ps tic k1 intoth eguide
tube tothestop, and pullitout again afte r
about thre esecon ds.
R Oilleve lis cor rect:oil leve lis be tween 2
and 3.
R Oilleve lto olow: oil leve lis at 3 or
belo w.
R Oilleve lto ohigh: oilleve lis abo ve2 . #
Ifth eoil leve lis toolow, add 1.1 US qt
(1 liter) ofengine oil. #
Ifth eoil leve lis toohigh, drain offexc ess
engine oil.Consult aqu alif ied spec ialist
wo rkshop.
Chec kingtheengine oilleve lusing theon-
boar dcom puter
Re quirement s:
R The engin ehas anoilleve lsen sor.If no t,th e
engine oilleve lcan becheckedonl ywit hth e
oil dips tick(/ page303).
R The engine hasbeen warmed up.
R The vehicle ispar kedon aleve lsur face.
R The engineisrunning atidle spe ed. R
The hoodis clo sed .
The engineoille ve lis de term ined during drivin g.
De term inin gth eengine oilleve lcan take up to
30 minut eswit hanor mal driving style and even
long erwit han act ive dr ivin gst yle.
On- boar dcom puter:
4 Service5
Engine OilLevel
One ofthefo llo wing mess ages will appear on
th emultifunc tiondispla y:
R Measuring Engine OilLevel.. .:measur ement
of theoil leve lis no tye tpo ssi ble. #
Repeat there qu estaf te ra maximu mof
30 minut es'driving.
R Engine OilLevel OKand thebar displa yfo r
indic atingth eoil leve lon themultifunc tion
displa yis green and isbe tween "min" and
"max": theoil leve lis cor rect.
R Engine OilLeve lAdd 1.0land thebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isbelo w"min": #
Add1.1 US qt(1l)of engine oil. R
Red uce Engine OilLevel andthebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isabo ve"max ": #
Drain offan yex cess engineoilthat has been
added. Todo so, con sult aqu alif ied spec ialist
wo rkshop.
R For Engine OilLevel Switch Ignition On #
Switc hon theignition tocheckth eengine oil
le ve l.
R Engine OilLeve lSyst emInoperat ive:The oil
le ve lsen sor ismalfun ctionin gor notcon nec‐
te d. #
Consult aqu alif ied spec ialistwo rkshop.
R Engine OilLevel System Currently Unavail. #
Close thehood. 30
4
Maint enanc eand care

Re
filling engine oil &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GRisk offire and injuryfrom
eng ineoil
If eng ineoilcom esintocon tact with hot
com ponent partsintheengine compart‐
ment ,it ma yignit e. #
Mak esur eth at no eng ineoilisspille d
ne xt to thefiller open ing. #
Allo wtheengine tocool offand thor‐
oughl yclean theengine oilfrom com po‐
nen tpar tsbef orest ar tin gth eve hicle. *
NO
TEEngi nedama gecau sed byan
inc orrect oil filt er ,inc orrect oil oraddi‐
tiv es #
Donotus eengi neoilsor oil filt er s
whic hdo notcor respond tothespecif i‐
cation sex plicitl ypr escr ibed forth e
ser vice interva ls. #
Followtheins truction son theser vice
int erva ldispla yfo rch ang ingtheengine
oil and obser vethepr escr ibed chang e
int erva ls. #
Donotuse additiv es. *
NO
TEDama gecau sed byrefilling too
muc hengine oil To
omuc hengine oilcan damag eth eengine
or thecat alytic converter . #
Have excess engineoilremo vedat a
qu alif ied spec ialistwo rkshop. %
Depending ondriving style, theve hicle con‐
sumes upto0.9 USqt(0.8 liter) ofoil per
600 miles(1 000 km).The oilconsum ption ma
ybe higher than this when theve hicle is
ne wor ifyo ufreq uen tly dr ive at high engin e
spee ds. #
Turn cap 1cou nter-cloc kwiseand remo ve
it. #
Addengin eoil. #
Replace cap1and turnit cloc kwise untilit
eng ages. Maint
enanc eand care305

#
Chec kth eoil leve lag ain (/ page303 ). Chec
kingthecoolant leve l &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GRisk ofscal ding from hot
cool ant
If yo uopen thecap, youco uld bescalded. #
Letth emo torcool down beforeopening
th ecap. #
When opening thecap, wearprotect ive
gl ove sand safetygl asses . #
Open thecap slowlyto release pres‐
sur e. #
Park theve hicle onaleve lsur face. #
Checkth ecoolant temp eratur edispla yin the
ins trumen tclus ter.
The coolant temp eratur emus tbe inthebo t‐
to m quarterof thete mp eratur edispla y. #
Slowly turncap 1cou nter-cloc kwiseto
re lease overpressur e. #
Continue turning cap1count er-cloc kwise
and remo veit.
The coolan tle ve lis cor rect inthefo llo wing
cases :
R Ifth eengine iscold, thecoolant isup to
mar kerbar 2.
R Ifth eengine iswa rm,th ecoolant isup to
0.6 in(1.5 cm) over mar kerbar 2. #
Ifnecessar y,add coolant that has been
appr ovedfo rMer cedes-Benz.
% Further information oncoolant
(/ page37 4) Re
filling thewindsh ieldwasher system &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. 306
Maintenanc eand care

#
Donotus eapo we rwa sher withro und-
spra yno zzles. #
Have damag edtires orchassis parts
re placed immediat ely. To
avo iddamag eto your vehicle, observethefo l‐
lo wing when usingapo we rwa sher :
R The Smar tKey isat amin imum distance of
10 ft(3 m) away from theve hicle. Other wise
th etrunk lidcould openunintentionally .
R Maint ainadis tance ofat leas t11 .8 in
(30 cm) totheve hicle.
R Vehicl eswith decorativ efo il: par tsof your
ve hicle areco veredwit hadecor ativefo il.
Maint ainadis tance ofat leas t27 .6 in
(70 cm) between thefo il-c ove redpar tsof the
ve hicle andthenoz zleofthepo we rwa sher .
Mo vethepo we rwa sher nozzlearound whilst
cleaning. Thewaterte mp eratur eof the
po we rwa sher mustno tex ceed 140°F
(60°C ).
R Obse rveth einf ormation onthecor rect dis‐
tan ceintheeq uipment manufacturer'soper‐
ating instruction s. R
Donotdir ect thenoz zleofthepo we rwa sher
dir ectl yat sensitiv epar ts,e.g. tires, gaps,
elect rical com pone nts,batter ies, light sour‐
ces and ventil ation slits. Wa
shing theve hicl eby hand *
NO
TEEngi nedama gedue towa ter
ing ress #
Take car eno tto point thewa terje t
dir ectly towa rdsth eair inle tgr ille belo w
th ehood. Obser
vetheleg alrequ iremen ts,e.g. inanumb er
of coun tries, washing byhand isonl yper mitt ed
in specially designatedwash bays. #
Use amild cleaning agent, e.g.carsham poo. #
Washtheve hicle withluk ewa rmwaterusi ng
a sof tcar spong e.When doingso,donot
ex pose theve hicle todirect sunlight . #
Carefully hosetheve hicle offwit hwa terand
dr yusi ng ach amois . %
Obse rveth eno teson thecar eof vehicle
par ts(/ page31 1). No
teson paint work/ma tte finish paint work
car e Obse
rveth eno teson cleaning andcareto avo id
damagin gth epaintw ork.
Pa int
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards.
R Tree resin, oils, fuels andgreases: remo veby
ru bbing gentl ywi th aclo thsoak edinpe tro‐
leum ether orlight erfluid.
R Coolan tand brak efluid: remo vewit hadam p
clo thand clean water.
R Tarst ains :use tarre mo ver.
R Wax:usesilicone remo ver.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Remo vedirtimmediat ely,wher epossible. Maint
enanc eand care309

Matt
efinish
R Onlyuse carepr oducts approvedfo r
Mer cedes-Ben z.
R Donotpolish theve hicle andalloywheels.
R Onlyuse carwashes that cor respond tothe
lat estengin eering standar ds.
R Donotuse carwash progr ams withafinal
ho twa xtrea tment.
R Donotus epa int cleane rs,buf fing orpolish‐
ing prod ucts ,gl oss preser vers,e.g. wax.
R Alw aysha ve paintw orkre pair scar ried out at
a qu alif ied spec ialistwo rkshop. No
teson cleaning decorativefo ils Obser
vetheno teson matt efinis hcar ein the
ch ap ter"No teson paintw ork/matt efinis hpa int‐
wo rkcar e"(/ page 309) .The yal so app lyto
matt edecor ativefo ils.
Obser vetheno teson cleaning decorativefo ils to
av oid vehicle damag e. Cleaning
R Forclea ning, useplenty ofwa terand amild
clea ning agent without additivesorabr asive
subs tances, e.g.a car shampooappr oved for
Mer cedes-Ben z.
R Remo vedirtimmediat ely, wher eposs ible,
whils tavo iding rubbing toohar d.Ther eis
ot her wise arisk ofdamagi ngthedecor ative
fo ilirre par ably.
R Ifth er eis dir ton thefinis hor ifth edecor a‐
tiv efo ilis dull: usethePa int Cleaner recom‐
mend edand approv ed forMer cedes-Benz.
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards.
R Topreve ntwa terst ains ,dr ya fo il-wr apped
ve hicle withasof t,absorbent clothafte r
eve rycar wash.
Av oiding dama getothedecor ative fo il
R The service life and color ofdecor ativefo ils
ar eim pair edby:
- Sunl ight -
Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecorativ efo il.
Po lishin gwill have theef fect of shi ning the
fo il-wr apped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ e
fo ils wit hwa x.Pe rm anen tst ains mayocc ur.
Sc ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop.
Yo ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer.
In thecase offoil-wrapped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il. 31
0
Maint enance andcare

R
When usingapo we rwa sher ,maint ainamini‐
mum distance of11.8 in(30 cm).
Re ar vie wcamer aand surround viewcamer a
R Open thecamer aco verwit hth emultimedia
sy stem (/ page19 5).
R Usecle an waterand asof tclo thtocle an the
came ralens .
R Donotuse apo we rwa sher .
Ta ilpip es
R Clean withaclean ingagent recomme nded
fo rMer cedes-Benz, especiallyin thewint er
and afte rwa shing theve hicle.
R Donotuse acidic cleaning agents. No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to become
porous. When theairbags are
deplo yed, plas ticpar tsma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. To
avo iddamag eto theve hicle, observethefo l‐
lo wing noteson cleaning andcare:
Seat belts
R Clea nwit hluk ewa rmand soap ywa ter.
R Donotus ech emical cleaningag ent s.
R Donotdr yby heating them toove r17 6°F
(80°C )or exposing them todirect sunlight .Displa
y
R Switc hof fth edispla yand letit cool down.
R Clean thesur face car efu llywith amic rofiber
clo thand asuit able displa ycar epr oduc t
(TF T-LC D).
R Donotus ean yot her agents.
Plas tictrim
R Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Donotallo wcos metics,ins ect repellent or
sun cream tocome incont actwith theplas‐
tic trim.
Re alwo od and trim elemen ts
R Clean withamic rofiber cloth.
R Blackpiano-lac quer look: clean withadam p
clo thand soap ywa ter.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz. 31
2
Maint enance andcare