open gas tank MERCEDES-BENZ C-CLASS CABRIOLET 2016 Owners Manual

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
There is a risk of fire or explosion. X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics now have status 0. This is the same as the
key having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5 l of diesel.
X Turn the ignition on for approximately ten seconds (Y page 133).
X Start the engine continuously for a maximum of ten seconds until it
runs smoothly.
If the engine does not start: X Turn the ignition on again for a maximum of ten seconds
(Y page 133).
X Start the engine again continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 82). The key battery is weak or discharged.
X Unlock the vehicle using the emergency key element (Y page 83).The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. AdBlue
®
(BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent AdBlue ®
. On vehicles with a 8.5
lAdBlue ®
tank, topping
up AdBlue ®
is not part of the maintenance work.
Under normal operating conditions, a full tank of
AdBlue ®
should last until the next service due
date.
When the supply of AdBlue ®
is down to approx-
imately 3.0 l, the Refill AdBlue See
Refill AdBlue See 156
RefuellingDriving an
d parking

Owner’s
Owner’s
Manual
Manualmessage is shown on the mul-
tifunction display.
If you drive the vehicle at a speed greater than
15 km/h after topping up, the Refill
Refill AdBlue AdBlue
See Owner’s Manual
See Owner’s Manual message disappears
after approximately one minute.
When the AdBlue ®
supply drops to a minimum,
the Refill AdBlue No start in ... mi
Refill AdBlue No start in ... mi
message is shown on the multifunction display.
When the Refill
Refill AdBlue AdBlueNo
Nostart
start in
in...
...
mi
mi message is shown on the multifunction dis-
play, you can still drive the vehicle over the dis-
tance shown. If AdBlue ®
is not topped up, you
will subsequently be unable to start the
engine . If theRefill AdBlue Start not
Refill AdBlue Start not
possible
possible message appears on the multifunc-
tion display and the engine does not start, you
must top up AdBlue ®
.
X Add at least 3.5 l of AdBlue ®
.
X Switch on the ignition for at least 60 seconds.
X Start the engine.
i You can also have the AdBlue ®
tank refilled
at a qualified specialist workshop.
Before driving your vehicle outside Europe, have
the AdBlue ®
supply checked at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust gas
aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service
Centre.
Important safety notes AdBlue
®
is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts of
ammonia vapour may be released.
Ammonia vapours have a pungent odour and are
particularly irritating to the skin, mucous mem-
branes and eyes. You may experience a burning sensation in your eyes, nose and throat. You
may also experience coughing and watery eyes.
Do not inhale any ammonia vapours that may be
released. Fill the AdBlue ®
tank only in well-ven-
tilated areas. Do not swallow AdBlue
®
or let it come into con-
tact with your skin, eyes or clothing. Keep
AdBlue ®
away from children.
If you or others come into contact with AdBlue ®
,
observe the following:
R immediately rinse AdBlue ®
off your skin with
soap and water.
R if AdBlue ®
comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical attention immediately.
R if AdBlue ®
is swallowed, immediately rinse
your mouth out thoroughly. Drink plenty of
water. Seek medical attention immediately.
R change immediately out of clothing that has
come into contact with AdBlue ®
.
! Only use AdBlue ®
in accordance with
ISO 22241. Do not mix any additives with
AdBlue ®
, and do not dilute AdBlue ®
with
water. This may destroy the BlueTEC exhaust
gas aftertreatment system.
! In order to fill the AdBlue ®
tank, the vehicle
must be parked on a level surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on a level surface.
Fluctuations in capacity will thus be avoided.
Filling a vehicle standing on an uneven sur-
face is not permitted. There is a danger of
overfilling, which can cause damage to Blue-
TEC exhaust gas aftertreatment components.
! Surfaces which have come into contact with
AdBlue ®
while refilling should be rinsed
immediately with water, or remove AdBlue ®
with a moist cloth and cold water. If AdBlue ®
has already crystallised, use a sponge and
cold water to clean the area. AdBlue ®
residue
crystallises after a certain amount of time and
soils the affected surfaces.
! AdBlue ®
is not a fuel additive and must not
be added to the fuel tank. If AdBlue ®
is added
to the fuel tank, this can lead to engine dam- age.
Have the AdBlue ®
tank refilled at a qualified
specialist workshop. However, you can also top
up the AdBlue ®
tank:
R at a filling station with an AdBlue ®
filling pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister Refuelling
157Driving and parking Z

X
Turn disposable hose :on the opening of
AdBlue ®
refill canister ;anti-clockwise and
remove it.
X Reseal AdBlue ®
refill canister ;with the cap.
AdBlue ®
refill canisters are available at many
filling stations or at a qualified specialist work-
shop. AdBlue ®
refill canisters are often sold with
a filler hose. A filler hose that does not exactly fit
the vehicle's AdBlue ®
tank offers no overfill pro-
tection. AdBlue ®
may leak out as a result of
overfilling. Mercedes-Benz offers a special dis-
posable hose with overfill protection. You can
obtain this from any Mercedes-Benz Service
Centre. AdBlue ®
is available in a variety of con-
tainers and receptacles. Use the disposable
hose only with the Mercedes-Benz AdBlue ®
refill
canisters.
AdBlue ®
refill bottle !
Only screw on the AdBlue ®
refill bottle so
that it is hand-tight. Otherwise, the thread of
the AdBlue ®
refill bottle could be damaged
and AdBlue ®
could leak out. X
Unscrew the protective cap from AdBlue ®
refill bottle :.
X Place AdBlue ®
refill bottle :on the filler
neck as shown and screw it on clockwise until hand-tight.
X Press AdBlue ®
refill bottle :towards the
filler neck.
The AdBlue ®
tank is filled. This could take up
to one minute.
When AdBlue ®
refill bottle :is no longer
pressed, filling stops and the bottle may be
removed again after being only partially emp- tied.
X Release AdBlue ®
refill bottle :. X
Turn AdBlue ®
refill bottle :anti-clockwise
and remove it.
X Screw the protective cap onto AdBlue ®
refill
bottle :again.
AdBlue ®
refill bottles are available at many fill-
ing stations or at a qualified specialist work-
shop. Refill bottles without a threaded seal offer
no overfill protection. AdBlue ®
may leak out as a
result of overfilling. Mercedes-Benz offers spe-
cial refill bottles with a threaded cap. These are
available at any Mercedes-Benz Service Centre. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged. Parking
159Driving and parking Z

cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open the cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure. G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade.
Checking the coolant level Check the coolant level (example)
X Park the vehicle on a level surface.
Check the coolant level only if the vehicle is
on a level surface and the engine has cooled
down.
X Turn the key to position 2in the ignition lock
(Y page 133).
or
X Press the Start/Stop button twice on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function (Y page 133).
X Check the coolant temperature display on the
instrument cluster (Y page 221).
The coolant temperature must be below
70 †. X
Turn the key to position 0in the ignition lock
(Y page 133).
or X Press the Start/Stop button once on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function (Y page 133).
X Slowly turn cap :half a turn anti-clockwise
and allow excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.
If the coolant level is approximately 1.5 cm
above marker bar =in the filler neck when
warm, there is enough coolant in coolant
expansion tank ;.
X If necessary, top up with coolant that has
been tested and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far as
it will go.
Further information on coolant (Y page 366).
Topping up the windscreen washer sys-
tem G
WARNING
If windscreen washer concentrate comes into contact with hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure the windscreen washer concen-
trate does not come into contact with the filler neck. Topping up the windscreen washer system
(example)312
Engine compartmentMaintenance and care

If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately.
Flexible-fuel vehicles can be refuelled with the
following fuel types:
R Unleaded petrol
R E85 fuel
R a mixture of E85 fuel and unleaded petrol
i Flexible-fuel vehicles can be identified by
the Ethanol up to E85 sticker on the inside of
the fuel filler flap.
Fuel consumption
The energy content of E85 fuel is lower than the energy content of the same amount of unleaded
petrol. Therefore, fuel consumption on E85 fuel is higher than on unleaded petrol.
Service
Inform your Mercedes-Benz Service Centre if
you drive or have driven your vehicle on E85 fuel.
Low outside temperaturesIf the outside temperature is below 0 †, the
starting procedure can take noticeably longer
with E85 fuel.
E85 fuel is not suitable for use at outside tem-
peratures under -20 †. AdBlue
®
Important safety notes Comply with the important safety notes for ser-
vice products when handling AdBlue ®
(Y page 360). AdBlue
®
is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts of
ammonia vapour may be released.
Ammonia vapours have a pungent odour and are
particularly irritating to the skin, mucous mem-
branes and eyes. You may experience a burning sensation in your eyes, nose and throat. You
may also experience coughing and watery eyes.
Do not inhale any ammonia vapours that may be
released. Fill the AdBlue ®
tank only in well-ven-
tilated areas.
Low outside temperatures AdBlue
®
freezes at a temperature of approx-
imately -11 †. The vehicle is delivered from the
factory equipped with an AdBlue ®
preheating
system. Winter operation can thus be guaran-
teed even at temperatures below -11 †.
Additives !
Only use AdBlue ®
in accordance with ISO
22241. Do not use additives with AdBlue ®
and do not dilute AdBlue ®
with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
Purity !
Impurities in AdBlue ®
(e.g. due to other ser-
vice products, cleaning agents or dust) lead
to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC ®
exhaust gas
aftertreatment system
Assuring the purity of AdBlue ®
is particularly
important with regard to avoiding malfunctions
in the BlueTEC exhaust gas aftertreatment sys-
tem.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, do not use this fluid to
refill the tank. The purity of the fluid can no lon-
ger be guaranteed. 364
Service products and capacitiesTechnical data