check engine MERCEDES-BENZ C-CLASS CABRIOLET 2018 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2018, Model line: C-CLASS CABRIOLET, Model: MERCEDES-BENZ C-CLASS CABRIOLET 2018Pages: 350, PDF Size: 5.73 MB
Page 79 of 350

multimedia system; see the Digital Operator's
Manual.
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the SmartKey;
see the Digital Operator's Manual.
XTo open the trunk lid automatically from
outside the vehicle:press and hold theF
button until the trunk lid opens.
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (
Ypage 125).
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
& button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle: touch the inner sur-
face of the door handle.
XTo lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
XConvenience closing feature: touch
recessed sensor surface ;for an extended
period.
Deactivating and activating
If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby.
XTo deactivate: press the&button on the
SmartKey twice in rapid succession.
The battery check lamp (
Ypage 79) of the
SmartKey flashes twice briefly and lights up
once, then KEYLESS-GO is deactivated.
XTo activate: press any button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.
KEYLESS-GO start function
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (
Ypage 125).
SmartKey77
Opening and closing
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Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XLock or unlock the vehicle using the mechanical key (Ypage 83).
There is interference from a powerful source of radio waves.
XLock or unlock the vehicle using the mechanical key (Ypage 83).
The SmartKey is faulty.
XLock or unlock the vehicle using the mechanical key (Ypage 83).
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.KEYLESS-GO was deactivated.
XReactivate KEYLESS-GO (Ypage 77).
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XLock or unlock the vehicle using the mechanical key (Ypage 83).
There is interference from a powerful source of radio waves.
XLock or unlock the vehicle using the mechanical key (Ypage 83).
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 83).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 303).
or
XJump-start the vehicle (Ypage 304).
or
XConsult a qualified specialist workshop.
80SmartKey
Opening and closing
Page 83 of 350

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
When a door is opened, the side window on that side opens slightly. When the door is closed, the
side window closes again.
!The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door closed. You could otherwise damage the
door or the side window.
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has been
locked with the SmartKey or with KEYLESS-GO,
opening a door from the inside will trigger the
anti-theft alarm system. Switch off the alarm
(
Ypage 74).
Doors81
Opening and closing
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Page 116 of 350

Problems with the windshield wipers
ProblemPossible causes/consequences andMSolutions
The windshield wipers
are jammed.Leaves or snow, for example, are obstructing windshield wiper move-
ment. The wiper motor has been deactivated.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS-GO or KEYLESS ‑GO start function:
XOpen the driver's door.
The vehicle electronics are now in positionu. This means: "Key
removed".
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
The windshield washer
fluid from the spray noz-
zles no longer hits the
center of the windshield.The spray nozzles are misaligned.
XHave the spray nozzles adjusted at a qualified specialist workshop.
114Windshield wipers
Lights and windshield wipers
Page 125 of 350

GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Key positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Start/Stop button
General notes
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
Driving123
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Page 127 of 350

Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
The catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the
engine may change during this time.
Automatic transmission
XShift the transmission to position j
(Ypage 133).
The transmission position indicator on the
multifunction display shows j
(
Ypage 134).
iYou can start the engine in transmission
position jand i.
Starting procedure with the SmartKey
To start the engine using the SmartKey instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
XTurn the SmartKey to position 3in the igni-
tion lock and release it as soon as the engine
is running.
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lock
after a short waiting period.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 123).
The indicator lamps in the instrument cluster
light up (
Ypage 241).
XTurn the SmartKey to position 3
(Ypage 123) in the ignition lock and release it
as soon as the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button is only available on vehi-
cles with KEYLESS-GO or the KEYLESS-GO start
function.
The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start func- tion.
You can start the engine if a valid SmartKey is in
the vehicle. Switch off the engine and always
Driving125
Driving and parking
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Page 132 of 350

ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level.The fuel tank is empty.
XRefuel the vehicle.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 304).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 125).
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
display is pointing to the
red mark.The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 284). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information
Use the DYNAMIC SELECT switch to select the
drive program. Available drive programs for Mercedes-
AMG C 43 4MATIC:
S+
Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
IIndividualIndividual settings
130DYNAMIC SELECT switch
Driving and parking
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leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in positionhork:
push the DIRECT SELECT lever up or down to
the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition lock, the auto-
matic transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging the drive position
XIf the transmission is in position kori:
push the DIRECT SELECT lever down past the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Status symbol drive program
;Transmission position
=Gear
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position hand
drive program E(for Mercedes-AMG vehicles:
drive program C) orS.
134Automatic transmission
Driving and parking
Page 137 of 350

Transmission positions
BPark position
This prevents the vehicle from rolling
away when stopped.
Only shift the transmission into posi-
tion j(
Ypage 133) when the vehi-
cle is stationary. The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
Park position jis automatically
engaged if:
Ryou switch off the engine using the SmartKey and remove the Smart-
Key
Ryou switch off the engine using theSmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
Ryou open the driver's door when
the vehicle is stationary or when
driving at a very low speed and thetransmission is in position hor
k
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position j. Have
the vehicle electronics checked
immediately at a qualified specialist
workshop.
CReverse gear
You can only shift the transmission
into position kwhen the vehicle is
stationary (
Ypage 133).
ANeutral
Do not shift the transmission to i
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to
push it or tow it.
If ESP
®is deactivated or faulty: shift
the transmission to position iif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position korh,
the automatic transmission shifts to
i automatically.
!Coasting in neutral imay
cause damage to the drive train.
7Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear
The automatic transmission shifts through the
individual gears automatically when it is in trans-
mission position h. This automatic gear shift-
ing behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch function
is active regardless of the currently selected
drive program. The double-clutch function
Automatic transmission135
Driving an d parking
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Page 143 of 350

Kickdown
XFormaximum acceleration ,depress th e
accelerato rpedal beyon dth epressur epoint.
The automatic transmission shift sto alower
gear depending on th eengin espeed.
XShift bac kup once th edesire dspee dis
reached. If you apply full throttle, th
eautomatic trans -
mission shift sup to th enext gear when th e
maximum engin espeed is reached. This pre -
vents th eengin efrom overrevving .
Mercedes-AMG vehicles: kickdown is only
possibl ein th etemporar ysetting .
Problems with the trans mission
ProblemPossible causes/consequences and MSolutions
The transmission has
problemsshifting gear .The transmission is losing oil.
XHaveth etransmission checke dat aqualified specialist workshop
immediately.
The acceleration abilit y
is deteriorating .
The transmission no lon -
ger changes gear .The transmission is in emergenc ymode.
It is possibl eto shift to agear and revers egear only.
XStop th evehicle.
XShift th etransmission to position j.
XSwitchoff th eengine.
XWait at least te nseconds before restarting th eengine.
XShift th etransmission to position hork.
If h is selected, th etransmission only shift sto on egear ;if k is
selected, th etransmission shift sto revers egear .
XHaveth etransmission checke dat aqualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles wit h4-
whee ldrive (4MATIC). Powe ris always trans -
mitte dto bot haxles.
!Performance test smay only be carrie dout
on a2-axl edynamometer. The brak esystem
or transfer cas ecould otherwise be damaged.
Contac t aqualified specialist workshop for a
performance test .
!Since ESP®engagesautomatically, th eigni-
tion mus tbe switched off (the SmartKey or
Start/Sto pbutto nmus tbe in position gor
1) if
Rtheelectrical parking brak eis bein gtested
usin g adynamometer
Rthevehicl eis bein gtowed wit honly on e
axl eraised (not permitte dfor vehicles wit h
4MATIC) Otherwise
,th ebrak esystem can be dam-
aged .
!Vehicles wit h4MATIC mus tno tbe towed
wit heither th efron tor th erear axl eraised, as
doin gso will damag eth etransmission .
Refueling
Important safety notes
GWARNIN G
Fue lis highly flammable. If you handle fuel
incorrectly, there is aris kof fir eand explo-
sion .
You mus tavoid fire, open flames, creating
sparks and smoking .Switc hoff th eengin e
and ,if applicable, th eauxiliary heating before
refueling.
Refueling141
Driving and parking
Z