phone MERCEDES-BENZ C-CLASS CABRIOLET 2018 Workshop Manual

Multimedia sy
stem:
0018 Connect 0019
Apple CarPlay
Setting automatic or manual start
A messa geappears when connec tedfo rth efirst
time. 0007
Automatic star t:select Automatically.
Start automatically is activated0073.
Apple CarPlay™ will now start immediately
af te rth e iPhone ®
is connected tothe multi‐
media sy stem using a USB cable. 0007
Manual star t:select Manually . 0007
Select the iPhone ®
in the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. 0007
Select Accept & Start .
or 0007
Select Decline & End. Exiting Apple CarPlay™ 0007
Press the00E2 button on the multifunction
st eering wheel, forex ample.
0009 If Apple CarPlay™ was not displa yed in the
fo re ground before disconnecting, the appli‐
cation starts in the bac kground when recon‐
nected. You can call up Apple CarPlay™ in
th e main menu.
Calling up Apple CarPlay™ sound settings
Multimedia sy stem:
0018 Connect 0019
Apple CarPlay 0019
Sound 0007
Select theto ne menu (0013 page 385).
Ending Apple CarPlay™
Multimedia sy stem:
0018 Connect 0019
Apple CarPlay 0007
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or 0007
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Android
Auto Android
Autoove rview 000A
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. 0007
Only operate this equipment when the
traf fic situation permits. 0007
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Multimedia sy
stem 343

Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Mobile phone functions can be used with
Android Autousing the Android operating sys‐
te m on the multimedia sy stem. It is operated
using the cent ral control element or thevo ice
control. You can activate thevo ice-opera ted con‐
trol sy stem bypressing and holding the00E3
button on the multifunction steering wheel.
When using Android Autovia thevo ice-opera ted
control sy stem, the multimedia sy stem can still
be opera ted via LINGU ATRO NIC
(0013 page 263).
Only one mobile phone at a time can be connec‐
te d via Android Auto to the multimedia sy stem.
The availability of Android Autoand Android Auto
Apps may vary according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it. Information on Android
Auto
While using Android Auto,va rious functions of
th e multimedia sy stem, forex ample the media
source Blue tooth®
audio, are not available.
On ly one route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting a mobile phone via Android Auto
Requ irements:
R The firs t acti vation of Android Autoon the
multimedia sy stem must be car ried out when
th eve hicle is stationary for saf etyre asons.
R The mobile phone suppo rts Android Auto
from Android 5.0.
R The Android Autoapp is ins talled on the
mobile phone.
R In order touse thete lephone functions, the
mobile phone must be connected tothe mul‐
timedia sy stem via Blue tooth®
( 0013 page 330). If
th ere was no prior Internet connection, this
is es tablished with the use of the mobile
phone with Android Auto.
R The mobile phone is connected tothe multi‐
media sy stem via the USB port 00C2using a
suitable cable (0013 page 364).
R An Internet connection is requiredforth e full
ra nge of functions for Android Auto.
Multimedia sy stem:
0018 Connect 0019
Android Auto 0007
Select the mobile phone from the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. 0007
Select Accept & Start .
or 0007
Select Decline & End.
Ac tivating automatic start 0007
Select Start automatically 0073.344
Multimedia sy stem

St
arting manually 0007
Select the mobile phone from the device list.
Exiting Android Auto 0007
Press the00E2 button on the multifunction
st eering wheel, forex ample.
0009 If Android Autowa s not displa yed in thefo re‐
ground before disconnecting, the application
st arts in the bac kground when reconnected.
Yo u can call up Android Autointhe main
menu.
Calling up the Android Autosound settings
Multimedia sy stem:
0018 Connect 0019
Android Auto 0019
Sound 0007
Select theto ne menu (0013 page 385).
Ending Android Auto
Multimedia sy stem:
0018 Connect 0019
Android Auto 0007
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity. or 0007
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay™ Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone. To
do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (0013 page 298).
The following driving status data is transmit ted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitted:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection Multimedia sy
stem 345

This data is only transfer
red while the navigation
sy stem is active in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect pr ovides thefo llowing
services:
R Accident and breakdown mana gement (me
button)
R Concierge Service (when the service is acti‐
va ted), appointment requests or similar (me
button)
R Mercedes-Benz emer gency call sy stem (auto‐
matic emer gency call or SOS button)
The Mercedes-Benz Cu stomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(0013 page 346). Yo
u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(0013 page 346).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(0013 page 349).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secure.mercedes-benz.com
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R You ha veaccess toa GSM networ k. R
The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automaticall y.
Multimedia sy stem:
0018 Telephone 0019
ª Contacts 0007
Call Mercedes me connect.
The call is made.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.
Then, you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation is
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html
Making a call via the overhead control panel
Re quirements:
R You ha veaccess toa GSM networ k.346
Multimedia sy stem

R
The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automatically. 1
Service call button (me button)
2 SOS button co ver
3 SOS button 0007
Tomake a se rvice call: press button 1. 0007
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. 0007
Press and hold SOS button 3for at least
one second.
If a service call is active, an emer gency call can
st ill be triggered. This has priority over all other
active calls.
Service calls are only possible if a mobile phone
network is available.
More information on Mercedes me connect and
fur ther services can be found at: http://
www.mercedes.me
Information about the service call using the
me button
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem.
In theeve nt of a breakdown, you will get sup‐
po rt:
R Aqu alified Mercedes-Benz tech nician pro‐
vides breakdown assi stance on site and/or th
eve hicle will be towe dto the nearest
Mercedes-Benz service cent re.
Yo u may be charge dfo rth ese services.
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle
R Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre
(0013 page 348).
Information on Mercedes me connect acci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of the Mercedes-Benz
emer gency call sy stem (0013 page 349).
An emer gency call is made tothe Mercedes-
Benz emer gency call centre af ter an accident:
R Avo ice connection is made toa con tact per‐
son at the Mercedes-Benz emer gency call
centre. Multimedia sy
stem 347

R
Con firm ation of the data pr otection prom pt
R Cur rent vehicle location
R Mileage and maintenance data
R Selected data about thest atus of theve hicle
The following data is transmitted if no service is
activated and the data pr otection prom pthas
been confirmed:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
The following data is transmitted if the data pro‐
te ction prom pthas been rejected:
R Reason for initiating the call
R Rejection of the data pr otection prom pt Mercedes-Benz emer
gency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from the wireless service pr oviders.
Insuf ficient network co verage from the wireless
service pr oviders may result in an emer gency
call not being transmitted.
The Mercedes-Benz eme rgency call sy stem is
av ailable for at least tenye ars starting from the
manufacturing date.
The ignition must be switched on before an auto‐
matic emergency call can be made.
0009 The Mercedes-Benz emer gency call sy stem
is activated at thefa ctor y.
Overview of the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access. The emer
gency call can be made au tomatical ly
( 0013 page 350) or manually (0013 page 350).
Only make emer gency calls if you or others are
in need of rescue. Do not make an emer gency
call in theeve nt of a breakdown or a similar sit‐
uation.
Displ ays in the media displa y:
SOS READY : emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, 0053appears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall.
0009 Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter. Multimedia sy
stem 349

Tr
iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre. This allo
wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
The SOS button in theov erhead control panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. 0007
Dial the emer gency call number 11 2onyour
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator. R
Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately.
Tr iggering a manual emer gency call 0007
Press and hold the SOS button in theove r‐
head control panel for at least one second.
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call cent re
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre service pr ovider.
R Onthe basis of the call, the service pr ovider
decides whe ther it is necessary tocall res‐ 350
Multimedia sy stem

cue
teams and/or the police tothe accident
site.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ically sent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe media displa y. 0007
Dial the emer gency call number 11 2onyour
mobile phone.
Ending an unin tentional emer gency call 0007
Select 0076onthe multifunction steering
wheel. Data transfer of
the Mercedes-Benz emer‐
ge ncy call sy stem
In theeve nt of an au tomatic or manual emer‐
ge ncy call thefo llowing data is transmitte d,for
ex ample:
R Vehicle's GPS position data
R GPS position data on thero ute (a few
hundred metres before the incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem Fo
r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be called up
R Avo ice connection totheve hicle occupants
can be es tablished
0009 ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call.
Fu nction of the emer gency call sy stem self-
diagnosis (Russia)
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe media
displa y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of the
media display is switched OFF, this means the
emer gency call sy stem passed diagnostics suc‐ Multimedia sy
stem 351

-
viaWi-Fi wi tha data-enabled mobile
phone (0013 page 353)
- via Blue tooth®
with a data-enabled
mobile phone (0013 page 353)
The In tern et functions can only be used toa limi‐
te d deg ree whilst driving.
Fu nction of the communication module
On vehicles with a built-in communication mod‐
ule, the Internet connection is es tablished via an
integ rated SIM card.
To use In tern et access via the communication
module thefo llowing conditions must be me t:
R The vehicle is equipped with a permanently
ins talled communication module.
R Mercedes me connect is active and ready for
operation.
R Mercedes me connect is activated for Inter‐
net access.
R Country dependent: data volume via
Mercedes me connect is available.
If th e data volume limit is reached, theav ailabil‐
ity of Mercedes me connect services is limited. The data
volume must be pur chased via
Mercedes me connect.
0009 Con tact a Mercedes-Benz service centre to
fi nd out wh ether it is possible topur chase
data volume in your count ry.
Setting up an Internet connection via Wi-Fi
Re quirements:
R theWi -Fi function is acti vated on the multi‐
media sy stem (0013 page 290).
R theWi -Fi function is acti vated on theex tern al
device (see the manufacturer's operating
instructions).
R Internet access via Wi-Fi is acti vated (see the
manufacturer's operating instructions).
The Internet connection via Wi-Fi is restricted or
does not function if:
R the mobile phone is switched off
R mobile data use is deactivated on the mobile
phone
R theWi -Fi function is deacti vated on the multi‐
media sy stem R
theWi -Fi function is deacti vated on theex ter‐
nal device
R Internet access via Wi-Fi is deacti vated on
th eex tern al device
Multimedia sy stem:
0018 System 0019
ö Connectivity
0019 Internet settings
0019 Search for Wi-Fi networks 0007
Select the networ k. 0007
Log in totheWi -Fi network
(0013 page 290).
Setting up an Internet connection via Blue‐
to oth ®
Requ irements:
R A mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth ®
(0013 page 330).
To connect via Blu etoo th®
,th e mobile phone
supports one of thefo llowing Blue tooth®
pro‐
fi les:
R DUN (Dial- UpNet working)
R PAN (Personal AreaNet work) Multimedia sy
stem 353

The Internet connection via Blue
tooth®
is restric‐
te d or does not function if:
R the mobile phone is switched off
R the mobile phone network co verage is insuf‐
fi cient
R mobile da tause is deactivated on the mobile
phone
R the Blue tooth®
function on the multimedia
sy stem is switched off and the mobile phone
is to be connec ted via Blue tooth®
R the Blue tooth®
function is switched off on
th e mobile phone and the mobile phone is to
be connec ted via Blue tooth®
R neither the mobile phone network nor the
mobile phone allow simultaneous use of a
te lephone and an Internet connection
R the mobile phone has not been enabled for
Internet access via Blue tooth®
If a mobile phone is connected tothe multimedia
sy stem forth efirs t time via Blu etoo th®
,yo u will
be assis tedth ro ugh the process of setting up an
Internet connection. The Internet connection can also be confi
gured
manually.
Fu rther information can be obtained at http://
www.mercedes-benz.com/connect or from a
Mercedes-Benz service centre.
Multimedia sy stem:
0018 System 0019
ö Connectivity
0019 Internet settings
Blue tooth ®
connection via PAN 0007
Select the mobile phone.
The Internet connection is es tablished.
Switching the Blu etoo th®
pr ofile
Re quirements:
R The mobile phone supports the DUN and
PA N Blue tooth®
profiles.
Multimedia sy stem:
0018 System 0019
ö Connectivity
0019 Internet settings 0007
Toswitch from DUN toPAN: select the
mobile phone. 0007
Select 0080. 0007
Select Change configuration. 0007
Activate 0073Automatic configuration.
The Internet connection is au tomatical lycon‐
fi gured using thePA N Blue tooth®
profile. 0007
Toswitch from PANto DUN: select the
mobile phone. 0007
Select 0080. 0007
Select Change configuration. 0007
Deactivate 0053Automatic configuration. 0007
Select Configure settings using COMAND . 0007
Configuri ngthe Internet connection using
preset or manual access data
(0013 page 353).
Editing access data
Requ irements:
R The mobile phone supports the Blue tooth®
DUN profile. 354
Multimedia sy stem