phone MERCEDES-BENZ C CLASS COUPE 2003 Owner's Manual

203
Controls in detail
Useful features
function display. All information relevant to
the emergency, such as the location of the
vehicle (determined by the GPS satellite lo-
cation system), vehicle model, identifica-
tion number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle. The Tele Aid system is available if:


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.

205
Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information. These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position 2 (together with the “SOS”
button and the Information
button
¡
).
See system self-check (
page 202)
when the indicator la mp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.

206 Controls in detailUseful featuresInformation button
¡
Located below the center armrest cover is
the Information button
¡
.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor- mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position 2 (together
with the “SOS” button and the Road-
side Assistance button
•
).
See System self-check (
page 202)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.

208 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk lid recessed handle for minimum
of 20 seconds until the “SOS” button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call. T h e R e s p o n s e C e n t e r w i l l t h e n u nl o c k y o u r
vehicle with the remo
te door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The “SOS” button will flash and the
message
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk lid recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the trunk lid recessed handle again.

222 OperationDriving instructionsControl and operation of radio trans-mitter
COMAND*, radio and telephone*Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Catalytic converter
Your Mercedes-Benz is equipped with
monolithic type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial con-
trol of the pollutants in the exhaust emis-
sions. Keep your vehicle in proper
operating condition by following our rec-
ommended maintenance instructions as
outlined in your Service Booklet.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit Man-
agement and Data System), radio or tele-
phone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.
1Observe all legal requirements
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
!To prevent damage to the catalytic con-
verters, use only premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel
may reach the catalytic converter,
causing it to overheat and start a fire.

228 OperationEngine compartmentYou can check the engine oil level on the
multifunction display.
Turn the key in the starter switch to
position2.
The standard display showing the trip
odometer and the main odometer
(
page 105) should appear in the multi-
function display.

Press button
k
or
j
, on the
steering wheel until the following mes-
sage is seen in the multifunction dis-
play:
ENGINE OIL LEVEL - MEASUREMENT IN
PROCESS!
CORRECT MEASUREMENT ONLY
IF VEH. LEVEL
After about three seconds this mes-
sage is displayed:ENGINE OIL LEVEL-MEASURING NOWOne of the following messages will sub-
sequently appear in the indicator:

ENGINE OIL LEVEL - O.K.



ENGINE OIL LEVEL - ADD 1 QUART
(1.o LITER)!


ENGINE OIL LEVEL - ADD 1.5
QUARTS (1.5 LITERS)!


ENGINE OIL LEVEL - ADD 2.0
QUARTS (2.0 LITERS)!
Adding engine oil
1 Filler neck
Unscrew the cap from filler neck 1. Be
careful not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.!Excessive oil must be siphoned or
drained off. It could cause damage to
the engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.


229
Operation
Engine compartment

Screw the cap back on the filler neck.
Other display messages
If there is excessive engine oil with the en-
gine at normal operating temperature, the
following message will appear:
ENGINE OIL LEVEL - REDUCE OIL LEVEL
Have excess oil siphoned.
If the key is not turned to position 2 in the
starter switch:
FOR ENGINE OIL LEVEL IGNITION ON
PLEASE!
Switch on the ignition.
If you see the message:
OBSERVE WAITING PERIOD
Wait five minutes before repeating
check procedure.
If you see the message:
ENGINE OIL LEVEL - NOT WHEN ENGINE ON!
Turn off the engine. If engine is at nor-
mal operating temperature, wait five
minutes before checking oil. If the en- gine is not yet at normal operating tem-
perature, you must wait 30 minutes
before checking oil.
If a proper oil level check cannot be per-
formed, the following message will appear:
ENGINE OIL LEVEL - MASURING NOT POS-
SIBLE
Repeat the engine oil level check after
a short while.
See “Practical hints” (
page 262) if an en-
gine oil level indicator appears on the dis-
play when the engine is running.
More information on engine oil can be
found in the “Technical data” section
(
page 317).
Transmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the transmission.Coolant level
The engine coolant is a mixture of water
and anticorrosion/antifreeze. To check
the coolant level, the vehicle must be
parked on level ground and the engine
must be cool.
The coolant expansion tank is located on
the passenger side of the engine compart-
ment.

262 Practical hintsWhat to do if …Display
Possible cause
Suggested solution
:
ENGINE OIL LEVEL
STOP, ENGINE OFF!
There is no oil in the engine. There is a dan-
ger of engine damage.

Carefully bring the vehicle to a halt as
soon as possible.

Turn off the engine.

Add engine oil.
ENGINE OIL LEVEL
CHECK LEVEL!
The engine oil level is too low.

Check the engine oil level
(page 227) and add oil as required.
ENGINE OIL LEVEL
REDUCE OIL LEVEL!
You have added too much engine oil. There
is a risk of damaging the engine or the cat-
alytic converter.

Have oil siphoned. Observe all legal
requirements with respect to its dis-
posal.
ENGINE OIL
VISIT WORKSHOP!
The engine oil has dropped to a critical lev-
el.

Check the engine oil level
(page 227) and add oil as required.

If you must add engine oil frequently,
have the engine checked for possible
leaks.
There is water in the oil.

Have the oil checked.
ENGINE OIL LEVEL
VISIT WORKSHOP!
The measuring system is malfunctioning.

Have the measuring system checked
by an authorized Mercedes-Benz
Center.

269
Practical hints
What to do if …
Display
Possible cause
Suggested solution
L
TELE AID
VISIT WORKSHOP!
One or more main functions of the Tele Aid
system are malfunctioning.

Have the Tele Aid system checked by
an authorized Mercedes-Benz Cen-
ter.
ì
FUNCTION
NOT AVAILABLE
This display appears if button
ì
or
í
on the multifunction steering wheel
is pressed and the vehicle is not equipped
with a telephone.
Ê
TRUNK OPEN!
This message will appear whenever the
trunk lid is open.

Close the trunk lid.
1
RESTRAINT SYSTEM
VISIT WORKSHOP!
The system is malfunctioning.

Drive with added caution to the near-
est authorized Mercedes-Benz Cen-
ter.
Warning!
G
In the event a malfunction of the SRS is indi-
cated as outlined above, the SRS may not be
operational. For your safety, we strongly
recommend that you visit an authorized
Mercedes-Benz Center immediately to have
the system checked; otherwise the
SRS may not be activated when needed in
an accident, which could result in serious or
fatal injury, or it might deploy unexpectedly
and unnecessarily which could also result in
injury.

328 Technical termsCollapsible tireAn especially compact spare tire that
must be inflated with a provided air
pump before using. It should only be
used to bring the vehicle to the nearest
service station.
COMAND* (C
ockpit M
anagement and D
ata Sys-
tem)
Information and operating center for
vehicle sound and communications
systems, including the radio and navi-
gation system, as well as for other op-
tional equipment (CD changer,
telephone, etc.).
Control system The control system is used to call up
vehicle information and to change
component settings. Information and
messages appear in the multifunction
display. The driver uses the buttons on
the multifunction steering wheel to
navigate through the system and to ad-
just settings. Cruise control
Driving convenience system for auto-
matically maintaining the vehicle speed
set by the driver.
Engine number The number set by the manufacturer
and placed on the cylinder block to
uniquely identify each engine pro-
duced.
Engine oil viscosity Measurement for the inner friction (vis-
cosity) of the oil at different tempera-
tures. The higher the temperature an
oil can tolerate without becoming thin,
or the lower the temperature it can tol-
erate without becoming viscous, the
better the viscosity.
ESP (E
lectronic S
tability Pr
ogram)
Improves vehicle handling and direc-
tional stability. ETD
(E
mergency T
ensioning D
evice)
Device which deploys in certain frontal
and rear collisions exceeding the sys-
tem's threshold to tighten the seat
belts.
->SRS
FSS (F
lexible S
ervice S
ystem)
Service indicator in the multifunction
display that informs the driver when
the next vehicle maintenance service is
due.
Gear range Number of gears which are available to
the automatic transmission for shifting.
The automatic gear shifting process
can be adapted to specific operating
conditions using the selector lever.