MERCEDES-BENZ C CLASS COUPE 2004 Owners Manual

201
Controls in detail
Useful features
Storage compartment in front of arm-
rest
Opening
Slide cover
1 rearward.
The compartment contains a cigarette
lighter (
page 204), a coin holder, and
a cup holder.
Closing

Slide cover 1 forward. Cup holder
Opening cup holder

Slide cover rearward.

Push button1.
The cup holder opens automatically.
Warning!
G
When not in use, keep the cup holder
closed. Place only containers that fit into the
cup holder to prevent spills. Use lids on
open containers and do not fill containers to
a height where the contents, especially hot
liquids, could spill during vehicle maneu-
vers.

202 Controls in detailUseful featuresClosing cup holder
Push in direction of arrow until cup
holder engages.Armrest storage spaces
1 To open storage compartment
2 Armrest
3 To open telephone compartment from
the left side
Opening storage compartment

Pull handle 1 and lift armrest.
Closing storage compartment

Press armrest down until it engages
into place. Opening telephone compartment

Press button on left
3 or right side
and lift up armrest.
Closing telephone compartment

Press armrest down until it engages
into place.
Changing inclination of armrest

Pull up on armrest.
Lowering armrest

Pull handle 1 to lower armrest.

203
Controls in detail
Useful features
Parcel net in front passenger footwell
A small convenience parcel net is located
in the front passenger footwell. It is for
small and light items, such as road maps,
mail, etc.
Ashtrays
Center console ashtray
Opening ashtray
Briefly touch cover plate
1.
The ashtray opens automatically.
iVehicles with climate control:
The storage compartment can be heat-
ed or cooled.
The compartment can get very warm
due to its confined space. When storing
heat sensitive objects in the compart-
ment, close the air vent (
page 157)
while heating the passenger compart-
ment.
!Vehicles with climate control:
Do not obstruct the air vent in the
storage compartment.
Warning!
G
Do not place heavy or fragile objects, or ob-
jects having sharp edges, in the parcel net.
In an accident, during hard braking or sud-
den maneuvers, they could be thrown
around inside the vehicle, and cause injury
to vehicle occupants.

204 Controls in detailUseful featuresRemoving ashtray insert
Secure vehicle from movement by set-
ting the parking brake. Move the gear
selector lever to positionN.
Now you have more room to take out
the insert.

Slide ashtray insert in direction of
arrow 2 until it disengages.

Grip ashtray at indents (arrows 3) and
remove insert from ashtray frame.
Reinstalling the ashtray insert

Install insert by pushing back into
frame until it engages again. Rear seat ashtray
Opening ashtray

Pull at top of cover
2 to open ashtray.
Removing ashtray insert

Press latch 1 to disengage ashtray in-
sert and remove it.
Reinstalling the ashtray insert

Install ashtray insert.

Close the ashtray.
Cigarette lighter
1 Cigarette lighter
2 Cover
Turn SmartKey in the starter switch to
position 1 or 2.

Slide cover 2 rearward.

Push in cigarette lighter 1.
The cigarette lighter will pop out auto-
matically when hot.
Warning!
G
Remove front ashtray only with vehicle
standing still. Set the parking brake to se-
cure vehicle from movement. Move gear se-
lector lever to position
N. With gear selector
lever in position
N, turn off the engine.

205
Controls in detail
Useful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operation instructions regarding use
of an external antenna.
Warning!
G
Never touch the heating element or sides of
the cigarette lighter; they are extremely hot.
Hold the knob only.
When leaving the vehicle, always remove the
SmartKey from the starter switch and lock
your vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.iThe cigarette lighter socket can be
used to accommodate electrical acces-
sories up to a maximum 85 W.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or serious
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND* (Cockpit Man-
agement and Data System)
1 if road, weather
and traffic conditions permit.
1Observe all legal requirements.


206 Controls in detailUseful featuresYou can take and place telephone calls us-
ing theí andì buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 134).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid* The Tele Aid system
(T
elematic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:


automatic and manual emergency


roadside assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button æ and to lower,
press button ç.

To activate, press the SOS button, the
Roadside Assistance button • or
the Information button ¡, depend-
ing on the type of response required.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approx. 44 feet (ap-
proximately 13.5 m) every second.Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning
SmartKey in starter switch to
position 2 and the message
TELE AID
EMREG. CALL – NOT ACTIVATED
will be
shown in the multifunction display for
approx. ten seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).


207
Controls in detail
Useful features
Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after turning the SmartKey in
starter switch to position 2, malfunctions
are detected and indicated (the indicator
lamps in the SOS button, the Roadside As-
sistance button
• and the Information
button ¡ stay on longer than
ten seconds or do not come on). The mes-
sage
TELE AID MALFUNCTION – DRIVE TO
WORKSHOP!
appears for approx.
ten seconds in the multifunction display.
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button •
and the Information button ¡ are
located below the center armrest cov-
er.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button do not come on dur-
ing the system self-check or if any of these
indicators remain illuminated constantly in
red and/or the message
TELE AID MAL-
FUNCTION – DRIVE TO WORKSHOP!
is dis-
played in the multifunction display after the
system self-check, a malfunction in the sys-
tem has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

208 Controls in detailUseful featuresEmergency calls
An emergency call is initiated automatical-
ly:

following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 78)and tow-away alarm
(
page 79).
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled “SOS”, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Once the emergency call is in progress, the
indicator lamp in the “SOS” button will be-
gin to flash. The message
EMERGENCY CALL
– CONNECTING CALL
appears in the multi-
function display. When the connection is
established, the message
EMERGENCY CALL
– CALL CONNECTED
appears in the multi- function display. All information relevant to
the emergency, such as the location of the
vehicle (determined by the GPS satellite lo-
cation system), vehicle model, identifica-
tion number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle. The Tele Aid system is available if:


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.

209
Controls in detail
Useful features
Initiating an emergency call manually
1 Cover
2 SOS button
Briefly press on cover 1.
The cover will open.

Press SOS button 2 briefly.
The indicator lamp in the
SOS button 2 will flash until the emer-
gency call is concluded.

Wait for a voice connection to the Re-
sponse Center.

Close cover 1 after the emergency
call is concluded.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. ten seconds.
Should this occur, assistance must be sum-
moned by other means.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

210 Controls in detailUseful featuresRoadside Assistance button•
The Roadside Assistance button • is
located below the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
TELE DIAGNO-
SIS – CONNECTING CALL will appear in
the multifunction display.
When the connection is established, the
message
TELE DIAGNOSIS - CALL CON-
NECTED
appears in the multifunction dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button • remains illumi-
nated in red for approx. ten seconds
during the system self-check after turn-
ing the SmartKey in the starter switch
to position 2 (together with the “SOS”
button and the Information
button ¡).
See system self-check (
page 207)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button • is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
TELE DIAGNOSIS – CALL
FAILED
appears in the multifunction
display.