service MERCEDES-BENZ C-Class COUPE 2014 CL204 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: C-Class COUPE, Model: MERCEDES-BENZ C-Class COUPE 2014 CL204Pages: 342, PDF Size: 4.55 MB
Page 27 of 342

qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when
driving your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience aproble mwith your
vehicle, particularly one that you believe may
affec tits safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
agai nwith a Mercedes-Ben zCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350 In Canada
Customer Relations Department
Mercedes-BenzC
anada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 57 5pursuan tto the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA )in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds tha ta
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
aboutt he proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the Introduction
25 Z
Page 28 of 342

Mercedes-Ben
zLimited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuan tto California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace
(Canada: TELE AID), data is transmitted in the
event of an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access these data and submit
them:
R for safety research or vehicle diagnosis
purposes
R with the consen tofthe vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R as otherwise required or permitted by law
Please check your mbrace (Canada:T ELE
AID) purchase agreement to find out more
abou tdata that can be recorded and
transmitted by this system.
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assis tin
understanding how a vehicle’s systems
performed in certain crash or near crash-like
situations, such as during air bag deployment
or when hitting a road obstacle .The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened
R how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
This data can help provide abetter
understanding of the circumstances in which
crashes and injuries occur. NOTE: EDR data
is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of
personal identification data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, who have the special
equipment, can read the information if they
have access to the vehicle or the EDR. Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the
following website:
http://www.mercedes-benz.com/
opensource 26
Introduction
Page 71 of 342

and
R the vehicle speed is between
approximately 4mph (7 km/h) and
124 mph (200 km/h)
At speeds of up to approximately 40 mph
(70 km/ h)PRE-SAFE ®
Brake can also detect
stationary objects. Examples of stationary
objects are stopped or parked vehicles.
i If there is an increased risk of collision,
preventive passenger protection measures
(PRE-SAFE ®
) are activated.
If the risk of collision with the vehicle in front
remains and you do not brake, take evasive
action or accelerate significantly, the vehicle
may perform automatic emergency braking,
up to the point of full brake application.
Automatic emergency braking is not
performed until immediately prior to an
imminent accident.
You can prevent the intervention of the PRE-
SAFE ®
Brake at any time by:
R depressing the accelerator pedal further.
R activating kickdown.
R releasing the brake pedal.
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you maneuver to avoid the obstacle.
R there is no longer any danger of a rear-end
collision.
R there is no longer an obstacle detected in
front of your vehicle. Theft deterrent locking system
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle. X
To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
Av isual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid
R the hood
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
i If the alarm continues for more than
30 seconds, the mbrac eemergency call
system automatically notifies the
Customer Assistance Center. This is done
either by text message or data connection.
The emergency call system sends the
message or data provided that:
R you have subscribed to the mbrace
service.
R the mbrace service has been activated
properly.
R the necessary mobile phone network is
available. Theft deterrent locking system
69Safety Z
Page 115 of 342

bulbs of the same type and the specified
voltage.
Marks on the glass tube reduce the service
life of the bulbs. Do not touch the glass tube
with your bare hands. If necessary, clean the
glass tube when cold with alcohol or spirit and
rub it off with a lint-free cloth.
Protect bulbs from moisture during
operation .Do not allow bulbs to come into
contact with liquids.
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs listed (Y page 113). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance changing bulbs,
consult a qualified specialist workshop.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly. Overview: changing bulbs/bulb types
You can change the following bulbs. The bulb
type can be found in the legend. Halogen headlamps
0002
Parking lamp/standing lamp: W 5W
0003 High-bea mheadlamp: H7 55 W
0022 Low-beam headlamp: H7 55 W Bi-Xenon headlamps
0002
Cornering lamp: H7 55 W Tail lamp
0002
Backup lamp: P 21 W
0003 Brake lamp: P 21 W
0022 Brake lamp/parking lamp: P 21 W Changing the front bulbs
Low-beam headlamps (halogen
headlamps) X
Switch off the lights.
X Open the hood. Replacing bulbs
113Lights and windshield wipers Z
Page 132 of 342

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 24).Notes on breaking-in
anew vehicle Important safety notes
New and replaced brake pads and discs only
reach their optimum braking effect after
several hundred kilometers of driving.
Compensate for this by applying greater force
to the brake pedal. The first 1000 miles(1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
R You should therefore drive at varying
vehicle and engine speeds for the first
1000 miles (1500 km).
R Ideally, for the first 1,000 miles (1,500 km),
drive in program E(program Con AMG
vehicles).
R Avoid heavy loads, e.g .driving at full
throttle, during this period.
R Change gearing ood time, before the
tachometer needle is 0001of the way to the
red area of the tachometer.
R Do not manually shift to a lower gear to
brake the vehicle. R
If possible, do not depress the accelerator
pedal past the point of resistance
(kickdown).
R Only select shift ranges 3,2or 1when
driving slowly, e.g. in mountainous terrain.
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate
the vehicle to full speed.
Additional breaking-in notes for AMG
vehicles:
R Do not drive faster than 85 mph
(140 km/h) for the first 1,000 miles
(1,500 km).
R Only allow the engine to reach a maximum
engine speed of 4,500 rpm briefly.
R Change gear in good time.
i You should also observe these notes on
breaking in if the engine or parts of the drive
train on your vehicle have been replaced.
i Always observe the respective speed
limits. AMG vehicles with self-locking rear
axle differential
Your vehicle is equipped with aself-locking
differential on the rear axle. To protect the
differential on the rear axle, carry out an oil
change after a breaking-in phase of
2,000 miles (3,000 km). This oil change
prolongs the service life of the differential.
Have the oil change carried out at a qualified
specialist workshop. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident. 130
DrivingDriving and parking
Page 151 of 342

To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the curb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away.T here is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Vehicles with automatic transmission X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 132).
The engine stops and all the indicator
lamps in the instrumentc lustergo out.
i When the driver's door is closed, this
corresponds to key position 1. When the
driver's door is open, this corresponds to
key position 0:"key removed".
If you try to switch off the engine when the
transmission is not in position P, a messageappears in the multifunctio
ndisplay. Asignal
sounds. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distanc eis considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. Parking
149Driving and parking Z
Page 152 of 342

X
To apply: depress parking brake 0003firmly.
Whe nthe engine is running, the 000B(USA
only) or 0005(Canada only) indicator lamp
lights up in the instrumentc luster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle 0002.
When the ignition is switched on or the
engine is running, the 000B(USA only) or
0005 (Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for
along period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connecting a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignitio nwhile driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication
equipment while driving, you will be
distracted from traffic conditions. You could
also lose control of the vehicle. There is a risk
of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the
country in which you are driving. Some
jurisdictions prohibit the driver from using a
mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly –save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks whe nthey are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations. 150
Driving tipsDriving and parking
Page 153 of 342

Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or eve nfatal
acciden tis greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regulari ntervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
The ECO display gives you informatio nonhow
economical your driving style is. The ECO
display assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into
consideration. Your driving style can
significantly influence the vehicle's
consumption. Example: ECO display
The ECO display consists of three bars:
R
Acceleration R
Constant R
Coasting The percent value is the average value of the
three bars. The three bars and the mean value
begin at the value of 50%.
Ahigher
percentage indicates a mor eeconomical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage
count in the ECO display does not indicate a
fixed consumption figure.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on
These factors are not taken into
consideration by the ECO display.
The evaluation of your driving style is carried
ou tu sing the following three categories: Driving tips
151Driving and parking Z
Page 190 of 342

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 24).Important safety notes
G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situatio npermits .Ifyou are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or
malfunctioned, you may not recognize
function restrictions in systems relevant to
safety. The operating safety of your vehicle
may be impaired. There is a risk of an
accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop
immediately.
You must observe the legal requirements for
the country in which you are currently driving
when operating the on-board computer.
The on-board computer only shows messages
or warnings from certain systems in the multifunction display
.You should therefore
make sure your vehicle is operating safely at
all times. Otherwise, a vehicle that is not
operating safely may cause an accident.
For an overview, see the instrument panel
illustration (Y page 29). Displays and operation
Instrument cluster lighting
The lighting in the instrument cluster, in the
displays and the controls in the vehicle
interior can be adjusted using the brightness
control knob.
The brightness control knob is located on the
bottom left of the instrument cluster
(Y page 29).
X Turn the brightness control knob clockwise
or counter-clockwise.
If the light switch is set to 0003,0014or
000B, the brightness is dependent upon
the brightness of the ambient light.
i The light sensor in the instrument cluster
automatically controls the brightness of
the multifunction display.
In daylight, the displays in the instrument
cluster are not illuminated. Coolant temperature display
G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartment could expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
The coolant temperature gauge is in the
instrument cluster on the left-hand side. 188
Displays and operationOn-board computer and displays
Page 198 of 342

X
Switch on your mobile phone and audio
system or COMAND, see the separate
operating instructions.
X Establish a Bluetooth ®
connection to the
audio system or COMAND; see the
separate operating instructions.
X Press the 0002or0005 button on the
steering wheel to select the Tel menu.
You will see one of the following display
messages in the multifunction display:
R Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive.
R Phone No Service : there is no network
available or the mobile phone is searching
for a network.
Accepting acall If someone calls you whe
nyou are in the
Tel menu, a display message appears in the
multifunction display, for example: Example: incoming call
X
Press the 0003button on the steering
wheel to accept an incoming call.
You can accept a call even if you are not in
the Tel menu.
Rejecting or ending acall X
Press the 000Abutton on the steering
wheel.
You can end or reject a call even if you are not
in the Tel menu. Dialing an entry from the phone book X
Press the 0002or0005 button on the
steering wheel to select the Tel menu.
X Press the 0003,0004or000B button to
switch to the phone book.
X Press the 0003or0004 button to select the
desired name.
or
X To begin rapid scrolling: press and hold
the 0003 or0004 button for longer than
one second.
Rapid scrolling stops whe nyou release the
button or reach the end of the list.
X If only one telephone number is stored
for a name: press the0003or000B button
to start dialing.
or
X If there is more than one number for a
particular name: press the0003or000B
button to display the numbers.
X Press the 0003or0004 button to select the
number you want to dial.
X Press the 0003or000B button to start
dialing.
or
X To exit the telephone book: press the
000A or0006 button.
Redialing The on-board computer saves the last names
or numbers dialed in the redial memory.
X
Press the 0002or0005 button on the
steering wheel to select the Tel menu.
X Press the 0003button to switch to the
redial memory.
X Press the 0003or0004 button to select the
desired name or number.
X Press the 0003or000B button to start
dialing.
or
X If you do not want to make a call: press
the 000A or0006 button. 196
Menus and submenusOn-board computer and displays