engine MERCEDES-BENZ C-Class COUPE 2014 CL204 Owner's Guide

Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 284).
or
X Jump-start the vehicle (Y page 288).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Y page 246). Doors
77Opening and closing Z

X
Turn the mechanical key clockwise as far
as it will go to position 0005.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the trunk lid
are locked.
X Insert the mechanical key into the
SmartKey.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. Trunk
Important safety notes
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion .There is
a risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open. !
The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
i Opening dimensions of the trunk lid
(Y page 340).
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Y page 246).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
The trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button Trunk lid reversing feature
The trunk lid is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the trunk lid during the
closing procedure. The trunk lid opens again
automatically .The automatic reversing
feature is only an aid and is not a substitute
for your attentiveness to the trunk lid while it
is closing. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/3 in(8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. 80
TrunkOpening and closing

If somebody becomes trapped:
R
press the 0004button on the SmartKey, or
R press the remote operating switch on the
driver's door, or
R press the closing or locking button on the
trunk lid, or
R pull on the trunk lid handle Opening/closing from outside
Opening X
Press the 000Bbutton on the SmartKey. X
Pull handle 0002.
X Raise the trunk lid.
Closing X
Pull the trunk lid down using recess 0002.
X If necessary, lock the vehicle with
the 000A button on the SmartKey
(Y page 72) or with KEYLESS-GO
(Y page 73). i
If a KEYLESS-GO key is detected in the
trunk, the trunk lid cannot be locked and
will open again. Opening automatically from outside
Important safety notes G
WARNING
Parts of the body could become trapped
during automatic closing of the trunk lid.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R Press the 0004button on the key.
R press the remote operating switch on the
driver's door.
R Press the closing or locking button on the
trunk lid.
R Pull the trunk lid handle. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is
a risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
i Opening dimensions of the trunk lid
(Y page 340). Trunk
81Opening and closing Z

Opening
You can open the trun
klid automatically
using the SmartKey or the handle in the trunk
lid.
X Press and hold the 0004button on the
SmartKey until the trunk lid opens.
or
X If the trunk lid is unlocked, pull the trunk lid
handle and let it go again immediately. Opening automatically from inside
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide .Exhaust
gases can enter the vehicle interior if the
trunk lid is ope nwhen the engine is running,
especially if the vehicle is in motion. There is
a risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
i Opening dimensions of the trunk lid
(Y page 340).
You can open the trunk lid from the driver's
seat when the vehicle is stationary and
unlocked. X
To open: pull remote operating switch for
trunk lid 0002until the trunk lid opens. Locking the trunk separately
You can lock the trunk separately.Ify ou then
unlock the vehicle centrally, the trunk
remains locked and cannot be opened.
X Close the trunk lid.
X Take the mechanical key out of the
SmartKey (Y page 74). X
Insert the mechanical key into the trunk lid
lock as far as the stop.
X Turn the mechanical key clockwise from
position 0005to position 0006.
X Remove the mechanical key.
X Insert the mechanical key into the
SmartKey. Unlocking the trunk (mechanical key)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (Y page 69).
X Take the mechanical key out of the
SmartKey (Y page 74).
X Insert the mechanical key into the trunk lid
lock as far as it will go. 82
TrunkOpening and closing

Additionally, children could set the vehicle in
motion if, for example, they:
R
release the parking brake.
R shifting the automatic transmission ou tof
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Side window reversing feature
The side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing a side window. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/6 in(4 mm) of the closing
movement
R during resetting
R when closing the side window again
manually immediately after automatic
reversing
This means that the reversing feature cannot
preven tsomeone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again. Opening and closing the side
windows
0002
Left
0003 Right
The switches for all side windows are located
on the driver's door. There is also a switch for
the front-passenger side window on the front-
passenger door.
The switches on the driver's door take
precedence.
X Turn the SmartKey to position 1or 2in the
ignition lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction .You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened. 84
Side windowsOpening and closing

settings with the memory function
(Y
page 103). Seats
Important safety notes
G
WARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or
other vehicle occupants could be trapped and
thereby injured. Children in particular could
accidentally press the electrical seat
adjustment buttons and become trapped.
There is a risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under
the lever assembly of the seat adjustment
system. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is arisk of injury.
Make sure when adjusting aseat that no one
has any body parts in the sweep of the seat. G
WARNING
If head restraints are not installed and
adjusted correctly, they cannot provide
protection as intended. There is an increased
risk of injury in the head and neck area, e.g.
in the event of an accident or when braking.
Always drive with the head restraints
installed. Before driving off, make sure for
every vehicle occupant that the center of the
head restraint supports the back of the head
at about eye level. G
WARNING
The seat belt does not offer the intended level
of protection if the backrest is not in the
upright position .When braking or in the event
of an accident, you could slide underneath the
seat belt and sustain abdomen or neck
injuries, for example. This poses an increased
risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always make sure that the seat
is in the upright position. G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. Seats
93Seats, steering wheel and mirrors Z

0021
Seat fore-and-aft adjustment
001F Backrest angle
i You can store the sea tsettings using the
memory function (Y page 103). Adjusting the head restraints
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
If head restraints are not installed and
adjusted correctly, they cannot provide
protection as intended. There is an increased
risk of injury in the head and neck area, e.g.
in the event of an accident or when braking.
Always drive with the head restraints
installed. Before driving off, make sure for
every vehicle occupant that the center of the
head restraint supports the back of the head
at about eye level.
General notes Pay attention to the important safety notes
(Y page 93).
Do not rotate the head restraints of the front
and rear seats. Otherwise, you cannot adjust
the height and angle of the head restraints to
the correct position.
Adjusting the height of the head
restraints electrically X
To adjust the head restraint height: slide
the switch for head restraint adjustment (Y
page 94) up or down in the direction of
the arrow. Folding the front seat backrests
forward/back
Important safety notes G
WARNING
If the backrest is not engaged, it could fold
forwards during a braking maneuver or in the
event of an accident, for example. The seat
backrest will then push the vehicle occupant
against the seat belt. The seat belt can no
longer offer the intended level of protection
and could even cause injuries. There is an
increased risk of injury.
Before each journey, make sure that the
backrest engages fully as described. G
WARNING
The seat belt does not offer the intended level
of protection if the backrest is not in the
upright position .When braking or in the event
of an accident, you could slide underneath the
seat belt and sustain abdomen or neck
injuries, for example. This poses an increased
risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always make sure that the seat
is in the upright position. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is arisk of injury.
Make sure when adjusting aseat that no one
has any body parts in the sweep of the seat.
Folding the seat backrest forward The seat moves forwards if:
R
you have folded the backrest forwards and
R the seat is in the rear half of the adjustment
range. Seats
95Seats, steering wheel and mirrors Z

Problems with the seat heating
Problem Possible causes/consequences and
0001 Solutions
The seat heating has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting. Switching the seat ventilation on/off
Activating/deactivating The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
i
If the battery voltage is too low, the seat
ventilation may switch off. X
Make sure that the SmartKey is in position
2in the ignition lock.
X To switch on: press button0002repeatedly
until the desired ventilation level is set.
i You can open the front side windows and
the sliding sunroof using the "Convenience
opening" feature (Y page 85). The seat
ventilation of the driver's seat
automatically switches to the highest level.
X To switch off: press button0002repeatedly
until all the indicator lamps go out. Problems with the seat ventilation The seat ventilation has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
X
Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. 98
Steering wheelSeats, steering wheel and mirrors

Automatic headlamp mode
G
WARNING
When the ligh tswitch is set to 0003, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, tur nthe light switch to
000B.
The automatic headlamp feature is only an
aid. The driver is responsible for the vehicle's
lighting at all times.
0003 is the favored light switch setting. The
light setting is automatically selected
according to the brightness of the ambient
light (exception: poor visibility due to weather
conditions such as fog, snow or spray):
R SmartKey in position 1in the ignition lock:
the parking lamps are switched on or off
automatically depending on the brightness
of the ambient light.
R With the engine running: if you have
activated the daytime running lamps
function via the on-board computer, the
daytime running lamps or the low-beam
headlamps and parking lamps are switched
on or off automatically depending on the
brightness of the ambient light.
X To switch on automatic headlamp
mode: turn the light switch to 0003.
Only for Canada:
The daytime running lamps improve the
visibility of your vehicle during the day. The
daytime running lamps function is required by
law in Canada. It cannot therefore be
deactivated.
When the engine is running and the vehicle is
stationary: if you move the selector lever from
a drive position to P, the daytime running
lamps/low-beam headlamps go out after
three minutes.
When the engine is running, the vehicle is
stationary and in bright ambient light: if you turn the light switch to
0014, the daytime
running lamps and parking lamps switch on.
If the engine is running and you turn the light
switch to 000B, the manual settings take
precedence over the daytime running lamps.
USA only:
The daytime running lamps improve the
visibility of your vehicle during the day. To do
this, the daytime running lamps function must
be switched on using the on-board computer
(Y page 200).
If the engine is running and you turn the light
switch to 0014or000B, the manual settings
take precedence over the daytime running
lamps.
Low-beam headlamps G
WARNING
When the light switch is set to 0003, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
000B.
Even if the light sensor does not detect that
it is dark, the parking lamps and low-beam
headlamps switch on when the ignition is
switched on and the light switch is set to the
000B position. This is a particularly useful
function in the event of rain and fog.
X To switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2or start the engine.
X Turn the light switch to 000B.
The green 000Bindicator lamp in the
instrumentc luster lights up.
Front fog lamps
In conditions where visibility is poor due to
fog, snow or rain, the fog lamps improve
visibility as well as making it easier for other
road users to see you. They can be operated
together with the parking lamps or together Exterior lighting
107Lights and windshield wipers Z

with the parking lamps and low-beam
headlamps.
X
To switch on the front fog lamps: turn
the SmartKey in the ignitio nlock to position
2 or start the engine.
X Turn the light switch to 000Bor0003.
X Press the 000Cbutton.
The green 000Cindicator lamp in the
instrument cluster lights up.
X To switch off the front fog lamps: press
the 000C button.
The green 000Cindicator lamp in the
instrument cluster goes out.
Only vehicles with front fog lamps have the
fog lamps function.
Rear fog lamp
The rear fog lamp improves visibility of your
vehicle for the traffic behind in the event of
thick fog. Please take note of the country-
specific regulations for the use of rear fog
lamps.
X To switch on the rear fog lamps: turn the
SmartKey in the ignition lock to position 2
or start the engine.
X Turn the light switch to 000Bor0003.
X Press the 000Ebutton.
The yellow 000Eindicator lamp in the
instrument cluster lights up.
X To switch off the rear fog lamp: press the
000E button.
The yellow 000Eindicator lamp in the
instrument cluster goes out.
Parking lamps
! If the battery has been excessively
discharged, the parking lamps or standing
lamps are automatically switched off to
enable the next engine start.A lways park
your vehicle safely and sufficiently lit
according to legal standards. Avoid the
continuous use of the 0014parking lamps
for several hours. If possible, switch on the
0011 right or the 000Fleft standing lamp. X
To switch on: turn the light switch to
0014.
The green indicator lamp in the instrument
cluster lights up.
Standing lamps
Switching on the standin glamps ensures the
corresponding side of the vehicle is
illuminated.
X To switch on the standing lamps: the
SmartKey is not in the ignition lock or it is
in position 0.
X Turn the light switch to 000F(left-hand side
of the vehicle) or 0011(right-hand side of
the vehicle). Combination switch
Turn signal 0002
High-beam headlamps
0003 Turn signal, right
0022 High-beam flasher
0021 Turn signal, left
X To indicate briefly: press the combination
switch briefly to the pressure poin tinthe
direction of arrow 0003or0021.
The corresponding turn signal flashes three
times.
X To indicate: press the combination switch
beyond the pressure point in the direction
of arrow 0003or0021. 108
Exterior lightingLights and windshield wipers