battery MERCEDES-BENZ C-CLASS COUPE 2018 Owner's Manual

Te
lephone menu overview 1
Blue tooth ®
device name of the cur rently
connected mobile phone
2 Signal stre ngth of the mobile phone network
fo rth e cur rently connected and selected
mobile phone
3 Battery status of the cur rently connected
and selected mobile phone 4
0071 (telephone ready) or 0097(call active)
5 Contacts (0013page 340)
6 Call list (0013page 343)
7 Text message
8 One mobile phone connec ted: Active call. Tw
o mobile phones connected: changes view
between telephone 1 and 2 or Active call
9 Devices (0013page 335)
A Options 334
Multimedia sy stem

Tr
iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre. This allo
wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
The SOS button in theov erhead control panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. 0007
Dial the emer gency call number 11 2onyour
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator. R
Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately.
Tr iggering a manual emer gency call 0007
Press and hold the SOS button in theove r‐
head control panel for at least one second.
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call cent re
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre service pr ovider.
R Onthe basis of the call, the service pr ovider
decides whe ther it is necessary tocall res‐ Multimedia sy
stem 355

cessfully. If necessar
y,switch ON the media dis‐
pla y,if it was switched OFF before.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. 0007
Tostart thete st mode: press and hold the
0076 button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. 0007
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. Online and Internet functions
Internet connection
Information on connecting
tothe Internet 000A
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. 0007
Only operate this equipment when the
traf fic situation permits. 0007
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem. 000A
WARNING Risk of di stra ction from oper‐
ating mobile communication equipment
while theve hicle is in motion
If yo u operate mobile communication equip‐
ment when driving, you will be distracted
from the tra ffic situation. This could also
cause youto lose control of theve hicle. 0007
Only operate this equipment when the
ve hicle is stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle.
Depending on theve hicle's equipment, you can
es tablish an Internet connection in thefo llowing
wa ys:
R Vehicles with a communication module:
Internet use including Mercedes me connect
services and data roaming (0013 page 358).
R Vehicles without a communication mod‐
ule: Multimedia sy
stem 357

fi
ed based on the actual operating conditions
and/or loads.
Examples of arduous operating conditions:
R regular city driving with frequent intermedi‐
ate stops
R mainly short-dis tance driving
R frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air filter, engine air cleaner, engine oil
and oil filter etc. changed more frequent ly. The
ty re s must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at a qualified
specialist workshop. Battery disconnection periods
The ASS
YST PLUS se rvice inter val display
can only calculate the service due da tewhen
th e bat tery is connected. 0007
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (0013 page 392). Engine compartment
Ac
tive bonn et(pedestrian pr otection) Operation of
the active bonnet (pedestrian
pr otection)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active bonn et. The rear area of the bonn et
is raised byappr oximately 85 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active bonn etyourself. Af terth e active
bonn ethas been triggered, pedestrian pr otection
may be limited.
A qu alified specialist workshop must re-ins tate
th e full functionality of the active bonn et. The active bonnet is not
available in all coun‐
tries.
Re setting the active bonnet 000A
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. 0007
Allow the engine tocool down and only
to uch co mponent parts described in the
fo llowing. Maintenance and care
393

0007
Pull the tyre sealant bottle out of the tyre
inflation compressor. Press the locking tabs
on theye llow cap toget her todo this.
The filling hose stay s on the tyre sealant bot‐
tle. 0007
Drive tothe nearest qualified specialist work‐
shop and ha vethe tyre, tyre sealant bottle
and filling hose replaced there. Batte
ry(vehicle) Note
s onthe12 V battery 000A
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can lead tofunction restrictions in saf ety-re l‐
eva nt sy stems, e.g. the lighting sy stem, ABS
(anti-lock braking sy stem) or ESP ®
(Elec‐
tronic Stability Prog ram). The operating
saf ety of your vehicle may be restricted.
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions 0007
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. 0007
Do not continue driving. 0007
Alw ays ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS (0013 page189)
R Further information on ESP ®
(0013 page190)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries which ha vebeen tes‐
te d and appr ovedfo ryo ur vehicle byMercedes-
Benz. These batteries pr ovide inc reased impact
pr otection topreve ntvehicle occupants from
suf fering acid bu rns should the battery be dam‐
aged in theeve nt of an accident.
All vehicles except vehicles with a lithium-
ion battery 000A
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can cause spa rks which
may ignite the highly flammable gas mixture
in the batter y. Breakdown assis
tance 419

0007
Todischar geany electros tatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the bat‐
te ry. The highly
flammable gas mixture is created
while the battery is charging and during starting
assis tance. 000A
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. 0007
Avoid contact with the skin, eyes or
clo thing. 0007
Do not lean overth e batter y. 0007
Do not inhale battery gases. 0007
Keep children away from the batter y. 0007
Immedia tely rinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately. All
vehicles
000F ENVIRONMENTAL
NOTEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
in pollutants. It is
illegal todispose of them with the household
ru bbish. 0007
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. If
yo u ha vetodisconnect the12 V batter y,con‐
ta ct a qualified specialist workshop.
Comply with saf ety no tes and take protective
measures when handling batteries. Risk of
explosion. Fire, naked
flames and smoking are
prohibi ted when handling the batter y.
Av oid creating spar ks. Electrolyte
or battery acid is cor ro‐
sive. Avoid contact with the skin, eyes
or clo thing. Wear suitable pr otective
clo thing, in particular glove s, an
apron and a face mas k.Immedia tely
ri nse electrolyte or acid splashes off
with clean water.Consult a doc tor if
necessar y. We
ar saf etygl asses. Ke
ep children away. 420
Breakdown assis tance

Obser
vethis Owner's Manual.
Obser vethefo llowing if you do not intend touse
th eve hicle over an extended pe riod of time:
R Activate standby mode.
R Alternatively: connect the battery toa bat‐
te ry charge r appro vedby Mercedes-Benz or
consult a qualified specialist workshop to
disconnect the batter y. Note
s onstarting assi stance and on charg‐
ing the12 V battery Ve
hicles with a lithium-ion battery
When charging the battery and during starting
assis tance, al ways use the jump-s tart connec‐
tion point in the engine compartment. 000E
NO
TEDama getothe battery from over‐
vo ltage When
charging using a bat tery charge r with‐
out a maximum charging voltage, the battery
or the on-board electronics may be damaged. 0007
Only use battery charge rs with a maxi‐
mum charging voltage of 14.4 V. All
other vehicles
When charging the battery and during starting
assis tance, al ways use the jump-s tart connec‐
tion point in the engine compartment.
000E NO
TEDamaging the battery thro ugh
ove rvoltage When using a battery
charge r without a maxi‐
mum charging voltage, the battery or the
ve hicle electronics may be damaged. 0007
Only use battery charge rs with a maxi‐
mum charging voltage of 14.8 V. 000A
WARNING Risk ofexplosion from hydro‐
ge nga s igniting
A battery generates hydrogen gas during the
ch arging process. If there is a short circuit or
spar ksstart toform ,th ere is a danger of the
hy drogen gas igniting. 0007
Make sure that the positive term inal of
th e connected battery does not come
into conta ct withvehicle parts. 0007
Never place me tal objects or tools on a
batter y. 0007
When connecting and disconnecting the
batter y,yo u must obse rveth e descri‐
bed order forth e battery clamps. 0007
When giving starting assis tance, al ways
make sure that you on lyconnect bat‐
te ry term inals with identical polarity. 0007
During starting assis tance, you must
obse rveth e described order for con‐
necting and disconnecting the jump
lead. 0007
Do not connect or disconnect the bat‐
te ry cla mp s while the engine is running. Breakdown assi
stance 421

000A
WARNING Risk ofexplosion during
ch arging process and starting assis tance
During thech arging process and starting
assis tance, the battery may release an explo‐
sive gas mixture. 0007
Avoid fire , naked flames, creating
spar ksand smoking. 0007
Make sure that there is suf ficient venti‐
lation du ring thech arging process and
during starting assis tance. 0007
Do not lean over a batter y. 000A
WARNING Risk ofexplosion from a fro‐
zen battery
A dischar ged battery may freeze at temp era‐
tures slightly abo veor below freezing point.
During starting assis tance or battery charg‐
ing, bat tery gas may be released. 0007
Alw aysth aw a frozen bat tery out first
before charging it or per form ing start‐
ing assis tance. If
th e indicator/warning lamps in the instrument
clus ter do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has fro‐
zen. In this case you may neither jump-s tart the
ve hicle nor charge the batter y.
The service life of a battery that has been
th awe d may be dramatically shor tened. The
st arting characteristics may be impaired, espe‐
cially at low temp eratures.
It is recommended that you ha veathaw ed bat‐
te ry checked at a qualified specialist workshop.
All vehicles
000E NO
TEDama gecaused bynumerous or
ex tended attem ptsto start the engine Nume
rous or extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combu sted fuel. 0007
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting
assis tance and when charging the battery:
R Only use undamaged jump lead/charging
cables with a suf ficient cross-section and
insula tedte rm inal clamps.
R Non- insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-s tart connec‐
tion point.
R The jump lead/charging cable must not
come into contact wi thany parts which may
mo vewhen the engine is running.
R Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
R Keep away from fire and naked flames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the battery:
R Only use battery charge rs tested and
appr oved for Mercedes-Benz.
R Read the battery charge r's operating instruc‐
tions before charging the batter y. 422
Breakdown assis tance

Obser
vethe additional following points during
st arting assistance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of
12 V.
R The vehicles must not touch.
R Petrol engine: only acceptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. St
arting assi stance and charging the12 V
battery Re
quirements:
R The vehicle is secured with the electric park‐
ing brake.
R Automatic transmission: the transmission
is in position 005D.
R Manual transmission: the transmission is in
neutral.
R The ignition and all electrical consumers are
switched off.
R The bonn etis open. 0007
Fold co ver1 up in the direction of the
ar row. 0007
Slide co ver2 of positive clamp 3onthe
jump-s tarting connection point in the direc‐
tion of the ar row. 0007
Connect positive clamp 3onyour vehicle to
th e positive pole of the donor battery using
th e jump lead/charging cable. Alw ays begin
with positive clamp 3onyour ow nve hicle
fi rs t. Breakdown assi
stance 423

0007
During starting assi stance: start the
engine of the donor vehicle and run at idle
speed. 0007
Connect the negative pole of the donor bat‐
te ry and ear thpoint 4ofyour ow nve hicle
by using the jump lead/charging cable. Begin
with the donor battery firs t. 0007
During starting assi stance: start the
engine of your ow nve hicle. 0007
During thech arging process: start the
ch arging process. 0007
During starting assi stance: letthe engines
ru nfo r se veral minutes. 0007
During starting assi stance: before discon‐
necting the jump lead, switch on an electrical
consumer in your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete: 0007
First,re mo vethe jump lead/charging cable
from ear thpoint 4and negative pole of the
donor batter y,then from positive clamp 3
and positive pole of the donor batter y.Begin ea
ch time wi th the conta cts onyour own
ve hicle firs t. 0007
Afterre moving the jump lead/charging
cable, close co ver2 of positive clamp 3. 0007
Close co ver1.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Re
placing the 12V battery 0007
Obser vethe no tes on the12 V battery
(0013 page419).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre.
Obser vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle requ ire‐
ments.
The vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat) or a li th‐ium-ion batter
y.Fu llve hicle functionality is
only guaranteed with an AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr oved foryo ur vehicle byMercedes-Benz.
R Carryover de tachable parts, such as vent
hoses, elbow fittings or term inal co vers from
th e battery being replaced.
R Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. 424
Breakdown assis tance