oil MERCEDES-BENZ C-CLASS COUPE 2020 Owner's Manual

Pr
oblems withthetransm ission Pr
oblem
Possible causes/conseq uencesand0050 0050
Solutions
The transmission hasafa ulty gearshif t. The
transm issionis losin goil. #
Have thetra nsmiss ioncheckedat aqu alif ied spec ialistwo rkshop immediat ely.
The acceler ationcharact eristic sar e
de terior ating.
The transmission nolong ershif tsgear. The
transm issionis in emer gency operati on mod e.
It is only possi ble to shif tto one gear and reve rsege ar. #
Pull overand stop theve hicle safely assoon aspossible, paying attention toroad and traf fic condi tions. #
Swi tchth etra nsmiss iontoposition 005D. #
Switc hof fth eengine. #
Waitat leas tte nseco ndsbefore restar tin gth eengine. #
Shif tth etra nsmiss iontoposition 005Bor005E.
If 005B isselect ed,thetransmission onlyshif tsto one gear;if 005E isselec ted, thetransmission shiftsto
re ve rsege ar. #
Have thetra nsmiss ioncheckedat aqu alif ied spec ialistwo rkshop immediat ely. Fu
nction of4MA TIC
4MA TICensur esthat all four wheel sar edr iven
when needed. Toget her withESP ®
and 4ETS,
4MA TICimprove sth etra ction ofyour vehicle whene
vera dr iven whee lspins duetoinsuf fi‐
cie nttracti on.
If yo ufa ilto adap tyo ur drivin gst yle, 4MA TICcan
neit her reduce therisk ofan accident norover‐
ri de thelaws ofphysics. 4MA TICcannotta ke acc
oun tof road, weather and traf fic condi tions.
4MA TICisonly anaid. Youar ere sponsible espe‐
cially formaint ainingasaf edis tance from the
ve hicle infront, forve hicle speed, forbr aking in
good timeandforst ay ing inlane. 15
2
Driving and parking

Dep
endingontheve hicle's equipment, thera dar
sensor sar eint egr ated behind thebum pers
and/or behindtheMer cedes star.The ultrason ic
sen sorsar eloc ated inthefront and rear bum p‐
er s. Ke ep these partsfree ofdir t,ice and slush
(/ page362). Thesensor smus tno tbe cov‐
er ed, forex am ple bybicy clerack s, ove rhang ing
loads, sticke rs,fo ilor foils toprotect agains t
st one chipping .Ad dition allicense platebr ac kets
can like wise impair thefunc tion oftheultr asonic
sensor s.In theev ent ofdamag eto thebum pers
or radiat orgrill, orfollo wing acollis ionimpact ing
th ebum persor radiat orgrill, have thefunc tion
of thesensor sch eckedat aqu alif ied spec ialist
wo rkshop. Ifth esensor sar edamag ed,some
dr iving systems anddriving safetysy stems may
no long erfunc tion proper ly. Ov
ervie wof driving systems anddriving
saf etysy stems In
this sect ion, youwill find informa tionab ou t
th efo llo wing drivin gsy stems anddriving safety
sy stems:
R 360° Camer a(/ page202) R
ABS (Anti-loc kBra king System)
(/ page16 5)
R ActiveDis tance AssistDIS TRONI C
(/ page 177)
R AIRMATIC (/ page 191)
R ActiveBr ak eAssi st(/ pag e16 9)
R ActiveLa ne Keeping Assist(/ page21 8)
R ATTENTION ASSIST(/ page21 1)
R BAS(Brak eAssis tSys tem) (/ page16 6)
R HillSt artAs sis t(/ page18 9)
R DYNA MIC BODY CONTR OL(/ page19 1)
R EBD (Electr onicBrakefor ce Dis tribution)
(/ page16 9)
R ESP ®
(El ectr onicSta bility Program)
(/ page16 6)
R ESP ®
Cr oss wind Assi st(/ pag e16 9)
R ActiveSpe edLimi tAssi st(/ pag e18 1)
R HOLD functio n(/ page 190)
R STEER CONTR OL(/ page 169)
R ActiveSt eer ing Assis twit hre scue lanefunc‐
tion (/page18 3) R
ActiveEmerg encyStop Assis t(/ page18 7)
R ActivePa rking Assist(/ page205 )
R Parking AssistPA RK TRONI C(/ page19 4)
R Rear vie wcam era(/ page20 0)
R ActiveLa ne Chang eAssi st(/ pag e18 5)
R Cruis econtr ol(/ page 175)
R Blind Spo tAssi stand ActiveBli nd Spo tAssi st
wit hex itwa rning (/ page21 5)
R Traf fic Sign Assist(/ pag e21 3) Fu
nction ofABS The
Anti-loc kBr ak eSy stem (ABS )re gulat esthe
br ak epr essur ein critical driving situation s:
R Dur ing braking, e.g.atfull brak eapplication
or insuf ficie nttiretracti on, thewheels are
pr eve nted from lock ing.
R Vehicle steer ability whilebraking isensur ed.
If ABS interve nes when braki ng, youwill feel a
pulsing inthebr ak epedal. Thepulsating brak e
pedal canbeanindicat ionofhazar dous road Dr
ivin gand parking16
5

Ad
jus tingthe inst ru men tlighti ng #
Turn brightn esscontrol 1 upordown.
The lightin gof theIns trument Displayand in
th econ trol element sof theve hicle interior is
adjus ted. Menus
andsubmenu s Calling
upfunctions ontheser vice menu of
th eon-boa rdcom puter On-boar
dcom puter:
4 Service #
Toselect afunction: swipeupwards or
do wn wardson thelef t-hand Touc hCon trol. #
Press thelef t-hand Touc hCon trol.
Fu nctio nson theServ icemen u:
R Messag ememor y(/ page433)
R Tires:
- Restar tth etir epr essur eloss warning
sy stem (/ page396)
- Chec kth etir epr essur ewit hth etir epr es‐
sur emonit or(/ page39 4)
- Restar tth etir epr essur emonit or
(/ page395)
R ASSYST PLUS: calluptheser vice duedate
(/ page349)
R Vehicl eswith aWi des cree nCo ckpit :Co ol-
ant: coolanttemp eratur edispla y R
Engine OilLevel :engine oilleve l Callin
gup displa yson theAssis tance menu On
-bo ardcom puter:
4 DriveA ssist
The follo wing displa ysareav ailable ontheAssis‐
ta nce menu :
R Assi stant displa y
R Attentio nleve l(/ page21 1) #
Toswitc hbe tw een thedisp lays :sw ipe
up wa rdsor down wardson thelef t-hand
To uc hCon trol. In
stru ment Displa yand on-boar dcom puter 22
7

R
freq uent operation inmount ainouste rrain or
on poor road sur faces
R whe nth eengine isoftenleft idling forlong
per iods
R oper ation inpar ticula rly dus tycond ition s
and /orif air -rec ircula tion mod eis freq uen tly
used
In these orsimilar operating conditions ,ha ve the
int erior airfilt er ,engin eair clean er,engin eoil
and oilfilt er etc. chang edmor efreq uent ly.The
tir es mus tbe checkedmor efreq uentl yif th e
ve hicle isoper ated under increased loads. Fur‐
th er information canbeobt ained ataqu alif ied
spec ialistwo rkshop. Batt
erydisconne ctionperiods The
ASSYSTPL US service interva ldisp lay
can onlycalculat eth eser vice dueda te when
th ebat tery isconnect ed. #
Notedown theser vice duedatedispla yedon
th eins trument displaybef orediscon necting
th ebatt ery(/ page349). Engine
compartment Opening/closing
thehood &
WARNIN GRisk ofacci dent ifth eengine
hood isunlatc hedwhile driving
An unloc kedengin ehood mayopen upwhen
th eve hicle isin mo tion andblockyo ur vie w. #
Neverunla tchth eengine hoodwhile
dr iving. #
Beforeev erytrip, ensur eth at the
engine hoodislatc hed. &
WARNIN GRisk ofacci dent andinjury
when openingand closingtheengine
hood
When opening orclosing theengine hood,it
ma ysuddenl ydr op intoth eend position .
Ther eis arisk ofinjur yfo ran yone inthe
engine hood's rang eof mo vement. #
Onlyopen orclose theengine hood
when ther ear eno per sons inthe
engine hood's rang eof mo vement. &
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. #
Beforeopen ingthehood, allowthe
engine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN GRisk ofinju rydue tomo ving
par ts
Cer tain com pone ntsin theengine compart‐
ment maycon tinue tomo veorsuddenly
mo veagain evenaf te rth eignition hasbeen
switc hedoff,e.g. thecooler fan.
Ma kesur eof thefo llo wing beforeper form ing
ta sk sin theengine compartmen t: #
Swi tchth eignition off. 350
Maintenanc eand care

#
Push handle 1ofthehood catchupw ards
and liftth ehood byappr oximat ely15 in
(40 cm). #
Toclose: lowe rth ehood andletit fallfrom a
height ofappr oximat ely8 in (20 cm). #
Ifth ehood canstill be lifte dslightl y,open
th ehood again and close itwit halittle more
fo rc euntil iteng ages cor rectl y. Engine
oil Chec
kingtheengine oilleve lusing theoil
dip stick &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine, the
ra diat orand partsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. Re
quirement s:
R The engin emus tha ve an oildips tick.Ifno t,
th eengine oilleve lcan becheckedonl ywit h
th eon- boar dcom puter(/ page353).
Depen dingontheengine, theoil dips tickma ybe
ins talled intheengine compartmen tin dif fere nt
lo cati ons.
The waitin gtim ebef orech ecking theoil leve l
when theengine isat nor mal oper ating temp era‐
tur eis five minut es. #
Park theve hicle onaleve lsur face. #
Pulloil dips tic k1 outand wipe off. #
Slowly slide oildips tic k1 intoth eguide
tube tothestop, and take itout again afte r
appr oximat elyth re esecon ds.
R Oilleve lis cor rect:oil leve lis be tween 2
and 3.
R Oilleve lto olow: oil leve lis at 3 or
belo w. 352
Maintenanc eand care

R
Oilleve lto ohigh: oilleve lis abo ve2 . #
Ifth eoil leve lis toolow, add 1.1 US qt
(1 liter) ofengine oil. #
Ifth eoil leve lis toohigh, drain offexc ess
engine oil.Consult aqu alif ied spec ialist
wo rkshop.
Chec kingtheengine oilleve lusing theon-
boar dcom puter
Re quirement s
The engin emus tha ve an oilleve lsen sor.If no t,
th eengine oilleve lcan becheckedonl ywit hth e
oil dips tick(/ page352).
The engine oilleve lis de term ined during drivin g.
De term inin gth eengine oilleve lcan take up to
30 minut eswit hanor mal driving style and even
long erwit han act ive dr ivin gst yle.
In order torecei veare sult asquickl yas possi‐
ble:
R warm uptheengine
R parkth eve hicle onaleve lsur face
R leave theengine running atidle spe ed On-bo
ardcom puter:
4 Service5
Engine OilLeve l
Yo uwill see oneof thefo llo wing mess ages on
th emultifunc tiondispla y:
R Measuring Engine OilLevel.. .:measur ement
of theoil leve lis no tye tpo ssi ble. #
Repeat there qu estaf te ra maximu mof
30 minut esdriving.
R Engine OilLevel OKand thebar displa yfo r
indic atingth eoil leve lon themultifunc tion
displa yis green and isbe tween "min" and
"max": theoil leve lis cor rect.
R Engine OilLeve lAdd 1.0land thebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isbelo w"min": #
Add1.1 US qt(1l)of engine oil.
R Red uce Engine OilLevel andthebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isabo ve"max ": #
Drain offan yex cess engineoilthat has been
added. Todo so, con sult aqu alif ied spec ialist
wo rkshop.
R For Engine OilLevel Switch Ignition On: #
Switc hon theignition tocheckth eengine oil
le ve l.
R Engine OilLeve lSyst emInoperat ive:sensor
fa ulty ornotins erted. #
Consult aqu alif ied spec ialistwo rkshop.
R Engine OilLevel System Currently Unavail.: #
Close thehood.
Ad ding engine oil &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine ,th e
ra diat orand partsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. Maint
enanceand care353

&
WARNIN GRisk offire and injuryfrom
eng ineoil
If eng ineoilcom esintocon tact with hot
com ponent partsintheengine compart‐
ment ,it ma yignit e. #
Mak esur eth at no eng ineoilisspille d
ne xt to thefiller open ing. #
Allo wtheengine tocool offand thor‐
oughl yclean theengine oilfrom com po‐
nen tpar tsbef orest ar tin gth eve hicle. *
NO
TEEngi nedama gecau sed byan
inc orrect oil filt er ,inc orrect oil oraddi‐
tiv es #
Donotus eengi neoilsor oil filt er s
whic hdo notcor respond tothespecif i‐
cation sex plicitl ypr escr ibed forth e
ser vice interva ls. #
Donotalt er theengine oiloroil filt er in
or der toachie velong erchang eint erva ls
th an presc ribed. #
Donotuse additiv es. #
Followtheins truction sin theser vice
int erva ldispla yre ga rding theoil
ch ang e. *
NO
TEDama gecau sed byaddin gto o
muc hengine oil To
omuc hengine oilcan damag eth eengine
or thecat alytic converter . #
Have excess engineoilremo vedat a
qu alif ied spec ialistwo rkshop. #
Turn cap 1cou nter-cloc kwiseand remo ve
it. #
Addengin eoil. #
Replace cap1and turnit cloc kwise asfar
as itwill go. #
Chec kth eoil leve lag ain (/ page352 ). 35
4
Maint enanceand care

No
teson paint work/ma tte finish paint workcar e Obser
vethefo llo wing informa tion: Cleaning
andcareA voiding paintworkdam age
Pa intw ork R
Insect remains: soakwithinsect remo verand rinse offth e
tr ea tedar eas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse offaf te rw ards.
R Tree resin, oils, fuels andgreases: remo veby rubbing gen‐
tl y wi th aclo thsoak edinpe troleum ether orlight erfluid.
R Coolan tand brak efluid: remo vewit hadam pclo thand
cle an water.
R Tarst ains :use tarre mo ver.
R Wax:usesilicone remo ver. R
Donotatt achsticke rs,fi lms orsimilar materials.
R Remo vedirtimmediat ely, wher epossi ble. Maint
enanceand care359

Obser
vethefo llo wing informa tion: Cleaning
Avoiding dama getothedecor ative fo il
R Forclea ning, useplenty ofwa terand amild cleaning agent without
add itivesorabr asive subs tances, e.g.a car shampooappr ovedfo r
Mer cedes-Ben z.
R Remo vedirtimmediat ely,wher epossible, whilstavo iding rubbing
to ohar d.Ther eis other wise arisk ofdamagi ngthedecor ativefo il
ir re par ably .
R Ifth er eis dir ton thefinis hor ifth edecor ativefo ilis dull: usethe
Pa int Cleaner recomme ndedandapprove dfo rMer cedes-Benz.
R Insect remains: soakwithinsect remo verand rinse offth etreat ed
ar eas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse offaf te rw ards.
R Toprev ent waterst ains ,dr ya fo il-wr apped vehicle withasof t,
absorbent clothafte reve rycar wash. R
The service life and color ofdecor ativefo ils areim pair edby:
- Sunl ight
- Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecorativ efo il. Po lishin gwill have theef fect
of shi ning thefo il-wrapped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ efo ils wit hwa x.Pe rm anen t
st ains mayocc ur. Sc
ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop.
Yo ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer. In
thecase offoil-wrapped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il. %
Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. inan aut hor ized Mercedes-Benz Center. Maint
enance andcare36
1

Obser
vethefo llo wing informa tion: Cleaning
andcareA voiding vehicl edamag e
Seat belts
Cleanwithluk ewa rmand soap ywa ter. R
Donotus ech emical cleaningag ent s.
R Donotdr yseat belts byheating them toove r17 6°F
(80 °C) orexposing them todirect sunlight .
Displa y
Cleanthesur face car efu llywith amic rofiber clothand asuit ‐
able displa ycar epr oduc t(TF T/L CD). R
Swit choffth edispla yand letit cool down.
R Donotuse anyot her cleaning products.
Plas tictrim R
Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: usecarepr odu ctrecomme ndedfor
Mer cedes-Ben z. R
Donotatt achsticke rs,fi lms orsimilar materials.
R Donotallo wcos metics,inse ctrepellent orsun cream to
come incont actwith theplas tictrim.
Re alwo od/t rim ele‐
men ts R
Clea nwi th amic rofiber cloth.
R Blackpiano-lac quer look: clean withadam pclo thand
soap ywa ter.
R Forhea vysoil ing: usecarepr odu ctrecomme ndedfor
Mer cedes-Ben z. Do
notuse solvent-ba sedcleani ng agents, polishe sor wa xes.
Headliner Cleanwit habr ush ordrysham poo.
Car pet
Usecarpetand textil ecle ani ng agents recomme ndedfor
Mer cedes-Ben z. 36
4
Maint enance andcare