display MERCEDES-BENZ C-CLASS COUPE 2021 Owners Manual

R
Displ ayof participants in a telephone con fer‐
ence
R Display and selection of calls tobe made
% Please no tethat cer tain functions are only
av ailable when theve hicle is stationar y.
% Ifth e! symbol appears in thest atus
line, the "In Car Of fice" service is available in
th eve hicle.
Calling up "In Car Of fice"
Re quirements:
R A mobile phone is connec tedto the multime‐
dia sy stem.
R You ha vea user account on the Mercedes
me por tal (https://me.me rcedes-benz-com).
R The "In Car Of fice" service is acti vated in the
Mercedes me por tal.
R You ha vean account with an online service,
fo rex ample Of fice 365. #
Select In Car Office . Switching automatic
start of "In Car Of fice"
on/off
Multimedia sy stem:
4 System 5
In Car Office options #
Switch Start In Car Office automatically on
O or off ª.
If th e automatic start of "In Car Of fice" is
switched on, displ ays with options rega rding
upcoming appointments automatically
appear in the media displa y.
If th e automatic start of "In Car Of fice“ is
switched off, you can call up the application
via the main menu.
Selecting "In Car Of fice" functions
Multimedia sy stem
4 In Car Office #
Select an appointment.
Depending on the appointment and the
st ored information, thefo llowing functions
are available:
R Start route guidance/ Cancel route guid.
R Display participants R
Set up call /Connect now #
Select a function.
Ma rking an entry in theto -do list as comp le‐
ted
Multimedia sy stem
4 In Car Office #
Select an entry intheto -do li stO .
The following functions are available:
R Mark the selected entry as concluded or
st ill open
R Call up the selected entry w
R Tostart automatic processing of theto-
do lis t:Start to-do items
No ting an incoming call
When youre cei vean incoming call a prom pt
appears asking whe ther the call should be
accep ted, rejected or no ted. #
Select Reminder.
The call is rejected and au tomatical lyadded
to the "In Car Of fice" to-do li st. Multimedia sy
stem 315

The Mercedes-Benz emer
gency call sy stem is
av ailable for at least tenye ars starting from the
manufacturing date.
The ignition must be switched on before an auto‐
matic emergency call can be made.
% The Mercedes-Benz emer gency call sy stem
is activated at thefa ctor y.
Overview of the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( / page 326) or manually (/ page 327). Only
make emer gency calls if you or others are in
need of rescue. Do not make an emergency call
in theeve nt of a breakdown or a similar situa‐
tion.
Displ ays in the media display
SOS READY : eCallavailable SOS NOT READY:
the ignition is not on or eCall
is not available.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of eCall at: https://www.mercedes-
benz-mobile.com/ext ra/ecall/
% Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter.
Tr iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call. The emergency call has been made:
R
Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
The SOS button in theov erhead control panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐ 326
Multimedia sy stem

R
Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined.
R Avo ice connection totheve hicle occupants
can be es tablished
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. Self diagnosis function of
the emer gency call
sy stem
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe dis‐
pla y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of display
is switched OFF, this means the emer gency call
sy stem passed diagnostics successfully.
St arting/ending ERA-GLONASS test mode
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cur rently available in the
fo llowing countries, forex ample:
R Russia R
Belarus
R Kazakh stan
R Armenia
R Kyrgyzs tan #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. 328
Multimedia sy stem

#
Con figure the Internet connection using pre‐
set or manual access data (/ page 330).
Cancelling Internet access permission for a
mobile phone
Multimedia sy stem:
4 System 5
ö Connectivity
5 Internet settings #
Highlight the mobile phone. #
Select ¥. #
Select Delete configuration. #
Select Yes.
Displaying mobile phone details
Multimedia sy stem:
4 System 5
ö Connectivity
5 Internet settings #
Highlight the mobile phone. #
Select ¥. #
Select Details. Connection
status Connection
status overview 1
Display of there ception field stre ngth of the
connected Blu etoo th®
device or communica‐
tion module
2 Display of existing connection
Displaying the connection status
Multimedia sy stem:
4 System 5
ö Connectivity #
Select Internet status .
% When connected via Wi-Fi or a Blu etoo th®
device, the appr oximate data volume trans‐ mit
ted is displa yed. The exact values can be
re qu ested from your mobile phone network
pr ov ider.
% Inthe case of a connection via the communi‐
cation module thefo llowing status informa‐
tion is shown:
R Type of network
R Status online/of fline Mercedes-Benz Apps
Calling up Mercedes-Benz Apps
Re
quirements:
R The registration forth e use of Mercedes-
Benz Apps has been comple ted.
R The general term s and conditions ha vebeen
con firm ed.
Multimedia sy stem:
4 Connect 5
Ú Mercedes-Benz Apps #
Select an app.
% The available features are countr y-depend‐
ent. 332
Multimedia sy stem

Licence
fees may be applicable.
Using Mercedes-Benz Apps with voice con‐
trol
Re quirements:
R The registration forth e use of Mercedes-
Benz Apps has been comple ted.
R The general term s and conditions ha vebeen
con firm ed.
The o symbol indicates that a Mercedes-
Benz app can be used via voice control. #
Select a Mercedes-Benz app.
The app menu is displa yed. #
Touse voice control: selectoLan-
guage. #
Say thequ estion or command.
% Voice control is not available in all countries
and languages. Tu
neIn Radio Calling up
TuneIn Radio
Re quirements:
R There is an account on https://
www.me rcedes.me.
R The Internet Radio service is activated.
R The data volume is available.
Depending on the count ry, data volume may
need tobe pur chased.
R Afast Internet connection for data transmis‐
sion free of inter fere nce.
The services are countr y-dependent.
Fo r more information, consult a Mercedes-
Benz service centre.
Multimedia sy stem:
4 Radio 5
Þ Radio source #
Select TuneIn Radio.
The TuneIn Radio display appears. The last
st ation set starts playing.
% The connection quality depends on the local
mobile phone reception. Overview of
TuneIn Radio 1
Internet Radio pr ovider
2 Selec ted category
3 Display (if connec tedto private user
account)
4 Data transfer rate
5 Current station is stored as a favo urite
6 Additional information on the cur rent station Multimedia sy
stem 333

The multimedia connection unit is
found in the
stow age compartment under the armrest and
has two USB ports.
Depending on theve hicle's equipment, addi‐
tional USB ports can be found in thestow age
compartment of the cent reconsole and in the
re ar passenger compartment. #
Connect the USB device tothe USB port.
Pla yable music files are pla yed back only if
th e cor responding media display is activated.
% Use the USB port identified byç touse
Apple CarPlay ®
and Android Auto.
% Depending on theve hicle equipment there is
an additional USB port in there ar passenger
compartment. Ports th at are labelled with a
bat tery symbol can only be used tocharge
USB devices.
Selecting a track in the media playba ck
Multimedia sy stem:
4 Media
Selecting a track byskipping toa track #
Toskip backwards or forw ards toa
track: navigate up or down. Selecting a track using
the cur rent track list #
Select è. #
Select Current track list. #
Select a tra ck.
Selecting playback options
Multimedia sy stem:
4 Media 5
Z Options
Playing back similar trac ks #
Select Play similar tracks.
A track li stwith similar trac ksis created and
pla yed bac k.
Playback mode #
Select Random playback of the current track
list.
The cur rent track li stis pla yed in random
orde r. #
Select Random playback of the current
medium.
All trac kson the active data storage medium
are pla yed in random orde r. #
Select Normal track sequence .
The cur rent track li stis pla yed in the order it
appears on the data storage medium.
Controlling media playback
Multimedia sy stem:
4 Media 5
Y Playback control
A bar with playback controls is shown. #
Topause playback: select and confirm
Y with th e cent ral control element.
The Ë symbol is displa yed. #
Toresume playback: select and confirm
Y again with the cent ral control element.
The Ì symbol is displa yed.
To fast forw ard/r ewind #
MoveË onthe timeline.
To hide the playback controls #
Press the% button. Multimedia sy
stem 339

Sear
ching for a music track on the Blue‐
to oth ®
audio device
Multimedia sy stem:
4 Media 5
à Media sources
5 á Bluetooth audio #
Select ª. #
Select a categor y.
A track li stappears. #
Select a trac k.
% The function is only available when the
mobile phone and the media pla yer selected
on the mobile phone support this function.
Switching Blu etoo th®
audio equipment via
NFC
Requ irements:
R Obser vethe no tes on using NFC
(/ page 308).
R The Blue tooth ®
audio overview is displa yed
( / page 345). #
Lightly press the NFC area on the mobile
phone (see the manufacturer's operating
instructions).
If th e mobile phone has already been author‐
ised on the multimedia sy stem as Blue tooth®
audio equipment, it is now connec ted.
If th e mobile phone is authorised on the mul‐
timedia sy stem as Blue tooth ®
audio equip‐
ment forth efirs t time, it is connected af ter
confirming the instructions on the mobile
phone (see the manufacturer's operating
instructions).
Disconnecting Blue tooth ®
audio equipment
Multimedia sy stem:
4 Telephone 5
á Media sources #
Select thei symbol in the line of the
mobile phone.
The disconnection of the mobile phone takes
place without a con firm ation prom pt. The
mobile phone remains auth orised inthe sys‐
te m. Ra
dio Switching on the
radio Multimedia sy
stem:
4 Radio #
Alternatively: press the$ button.
The radio display appears. You will hear the
last station pla yed on the last frequency
band selected. Multimedia sy
stem 347

#
Todeactivate full-sc reen mode: select
%. Ac
tivating or deactivating the frequency fix
function Multimedia sy
stem:
4 Radio 5
Z Options 5
Frequency fix #
Activate Oor deacti vate ª the function.
If th e function is activated, the set frequency
is ke pt eve n ifthere ception is poo r.Ta
gging music trac ksMultimedia sy
stem:
4 Radio
If ra dio stations pr ovide there leva nt information,
th is function allo wsyouto trans fer information
on the music track cur rently pl aying toan
Apple ®
device. You can then pur chase the audio
fi le from iTunes ®
. #
Select ♫→ Tag this song.
The track information is sa ved. Switching traf
fic announcements on/off Multimedia sy
stem:
4 System 5
õ Audio
5 Navigation and traffic announcements #
Activate Oor deacti vate ª the function.
or #
Press and hold the8 button on the multi‐
function steering wheel. Setting
the traf fic information service vol‐
ume increase Multimedia sy
stem:
4 System 5
õ Audio
5 Navigation and traffic announcements #
Select Traffic announcements volume
increase. #
Select No increase or avalue. Ac
tivating/deactivating radio text Multimedia sy
stem:
4 Radio 5
Z Options
5 Display radio text information #
Activate Oor deacti vate ª the function. TV
Information on
TVmode In
fo rm ation on copy right pr otection and
tradema rks
Ubiquitous DTCP-MOST
Copyright ®
20 15 Ubiquitous Corp.
DV B and DVB logos are tradema rks of theDVB
Project.
The TVtuner enables reception of digital chan‐
nels according tothefo llowing standards:
R DVB-T
R DVB-T2
In some countries, thest andards may not be
av ailable, or may not be available in all areas. 350
Multimedia sy stem

Multimedia sy
stem:
4 Media 5
à Media sources 5
TV
5 ß Presets #
Select theTV channel.
Selecting TVchannels in the bac kground
Re quirements:
R An application is active, e.g. the navigation.
R TVmode is switched on in the bac kground
and the sound from the selected TVchannel
can be heard #
Press theD button on theto uchpad.
The media menu is called up. #
Navigate up or down.
The next or pr evious TVchannel is selec ted. Displaying cur
rent prog ramme in form ation
fo r the selected channel (EPG)
Multimedia sy stem:
4 Media 5
à Media sources 5
TV
5 Z Options #
Select Electronic Program Guide.
EPG displa ys thefo llowing information (if
av ailable):
R Broadcast times
R Names of the cur rent and upcoming pro‐
grammes #
Select programme information and confirm.
The de tails are displa yed. #
Toscroll: swipe up or down on theto uch‐
pad. #
Toexitth e detailed displa y:press the%
button.
Fu nction of thech annel fix setting
Channel fix is switched on
The channel is not changed. This is useful if, for
ex ample, you drive theve hicle thro ugh reception re
gions that ove rlap. It pr events frequent switch‐
ing ba ckand forth between thech annels.
The FIXindicator is displa yed af terth e name of
th eTV channel.
Channel fix is switched off
Depending on reception qualit y,theTV tuner
au tomatical lyswitches toan alternative channel
with the same programme conte nt but better
re ception. Using this function, the best possible
te levision picture can be found, rega rdless of the
re ception qualit y.
Ac tivating/deactivating channel fix
Multimedia sy stem:
4 Media 5
à Media sources 5
TV
5 Z Options #
Switch Channel fix onO or off ª. Channel list
overview The
TVtuner sho wsthe cur rent programme on
th e digital TVchannels or radio stations with
adequate reception in its ownch annel list. 354
Multimedia sy stem

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
instrument display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hide this service display using the back
button on the left-hand side of thesteering
wheel.
Depending on how theve hicle is used, the
ASS YST PLUS service inter val display may
shor tenth e service inter val, e.g. in thefo llowing
cases:
R mainly short-dis tance driving
R when the engine is of ten le ftidling for long
periods
R intheeve nt of frequent cold start phases
R vehicles with a diesel particulate filter: in
th eev ent of frequently inter rupted rege nera‐
tion of the diesel particulate filter Mercedes-Benz
recommends avoiding such
operating conditions.
Yo u can obtain information concerning the serv‐
icing of your vehicle from a qualified specialist
wo rkshop, e.g. a Mercedes-Benz Service Centre. Displaying
the service due da te On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 235). Information on
regular maintenance work *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Maintenance
workwhich is not car ried out at
th eright time or incomple tely can le adto
inc reased wear and damage totheve hicle. #
Adhere tothe prescribed service inter‐
va ls. #
Alw ays ha vethe prescribed mainte‐
nance workcar ried out at a qualified
specialist workshop. Special service
requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Maintenance work
will need tobe per form ed more of ten if theve hi‐
cle is operated under arduous conditions or
increased loads.
The ASS YST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsi‐
bility as rega rdsto whe ther maintenance work
needs tobe per form ed more of tenth an speci‐ Main
tenance and care 361